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Best Western Plus Burley Inn & Convention Centerの口コミ

3 out of 5
Best Western Plus Burley Inn & Convention Center
800 N Overland Avenue, Burley, ID

口コミ

8.8

非常に良い

評価 10 - 1000 件の口コミ中 508 件が非常に良い" "
評価 8 - 1000 件の口コミ中 354 件が良い" "
評価 6 - 1000 件の口コミ中 93 件が普通" "
評価 4 - 1000 件の口コミ中 31 件が不満" "
評価 2 - 1000 件の口コミ中 14 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Hamp、Eugene, OR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Welcome arrival after a hard day of driving.
It was a pleasure to arrive at the hotel after a hard day of driving and find the Perkins restaurant attached. Good food, good rooms and great personnel who helped us with every request.
2017 年 8 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2017 年 9 月 1 日)
Thank you for the wonderful review. We are so happy that you enjoyed the great amenities that we have to offer at our beautiful property. WE are pleased that you enjoyed the restaurant.

8/10 (良い)

Colleen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were there only a few hours, Everything seemed fine!
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Colleen,We're delighted you had a positive experience during your brief stay. It's wonderful to hear that everything met your expectations, and we look forward to welcoming you back for another memorable visit.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Deanna、Rainier

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff at check in was fantastic. The room was ok. However, as a former facility manager, my husband always checks room filters. They were disgusting. The restaurant attached was great, as was their staff. We will definitely make this our regular stop on our Denver stop.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Deanna,Thank you for sharing your experience with us. We're delighted to hear that our team at check-in provided fantastic service and that you enjoyed our restaurant and its staff. However, we're concerned about the condition of the room filters and will address this immediately. We look forward to welcoming you and your husband back as regular guests during your stops in Denver.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Sheila

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed the Spud lounge. Great drinks, friendly people and Karaoke! The breakfast was also very good, big selection and the room was clean and comfortable.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Sheila, Thank you for your perfect rating of Best Western Plus Burley Inn & Convention Center! We're so pleased to hear you had an amazing time at Spud Cellar. It's the perfect place to unwind with a drink and make some fun karaoke memories! We appreciate you also highlighting our delicious breakfast and clean, comfortable accommodations. It would be an honor to welcome you back soon so you may enjoy our beautiful courtyard oasis, and have another wonderful stay! Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice staff, good breakfast
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Sharon,Thank you for your perfect rating! We're thrilled our hospitable team left a memorable impression on you and that you started your day off right with our delicious breakfast offerings. It was a pleasure having you here, and we hope you return to Best Western Plus Burley Inn soon!Sincerely,Best Western Plus Burley Inn

8/10 (良い)

Mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Dianeからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to give us a score. WE appreciate it. We thank you for being our guest at our Best western Plus in Burley. Please come back again.

10/10 (非常に良い)

Michael

ペット同伴の旅行, カップルで旅行
良かった点 : 設備とサービス
Great hotel for the price, I'd stay here again when passing through!
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Michael,Thank you so much for the feedback. We're so happy to know that our wonderful value was perfect for your needs! It would be a pleasure to host you again soon, so hurry back. Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Curtis、Loveland

家族旅行
良かった点 : 清潔度、スタッフとサービス
.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Curtis,Thank you for your review. We hope you enjoyed your stay, and we'd love to welcome you back anytime!Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Agnes

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
See above.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mary,Thank you so much for your five-star review! We're delighted you enjoyed your experience and can't wait to host you again!Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Michael、Lewiston

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Check in staff was prompt and courteous
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Michael,It was a pleasure to host you at Best Western Plus Burley Inn & Convention Center. We're glad you experienced a seamless check-in! Please stay with us again next time you're in town. Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Robin

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very good
2024 年 4 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2024 年 4 月 20 日)
We agree you. WE try to be very good. We are pleased that your time with us was good. WE hope that your travels bring you back to Burley soon.

10/10 (非常に良い)

linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All good
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Linda,We're delighted you enjoyed your stay at Best Western Plus Burley Inn & Convention Center! Please come see us again soon.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Alan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice sauna and ice plunge.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Alan,Thanks so much for your excellent review of Best Western Plus Burley Inn! We're happy to hear you enjoyed our year-round outdoor hot tub and seasonal pool. It was a pleasure to host you, and we'd love to welcome you back anytime.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

christian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2024 年 2 月 12 日)
Thank you for the fantastic score. WE are so pleased that you had a great stay with us in Burley. We do have a fantastic full service property here in Burley. Please be our guest again.

10/10 (非常に良い)

Clayton

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you for staying with us in Burley. We take great pride in extending a wonderful experience to our guests. We would like to invite you back anytime to stay with us again.

10/10 (非常に良い)

CLARENCE

2023 年 12 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you for the 5 star review. Thank you for staying with us at our Best Western Plus. Please make us your go to place when traveling to Burley.

10/10 (非常に良い)

JUAN CARLOS

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 26 泊滞在
Dianeからの返信 (投稿日 : 2023 年 12 月 24 日)
Thank you the perfect score. We are very pleased that your time with us was good. We hope that your travels bring you back this way soon. Happy holidays.

8/10 (良い)

Jane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient
2023 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Jane,Thank you for your review! We're glad our hotel's convenience significantly added to your experience. We look forward to welcoming you back for another comfortable and effortless stay!Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Bonnie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 11 月 27 日)
Thank you for the 5 stars and thank you for staying with us in Burley. We are so pleased that you had a great stay. Come back anytime.

10/10 (非常に良い)

Isaura

La sra de la reception fue muy grosera
2023 年 11 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Isaura,Thank you for staying with us and bringing this to our attention. Please be assured we take matters of service very seriously, and we will promptly address this issue. We hope that despite this issue, you found your stay pleasant and comfortable, and we would cherish the opportunity to provide you with a better experience in the future.Sincerely,Best Western Plus Burley Inn

6/10 (普通)

Mark

2023 年 11 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 12 月 24 日)
Thank you for being our guest in Burley. WE are always trying to improve our guests stay. We would like to invite you back anytime.

6/10 (普通)

Jorge

2023 年 11 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 11 月 13 日)
We appreciate you taking the time to give us a review. We are always trying to improve our guests stay. We invite you back anytime.

10/10 (非常に良い)

Steve

2023 年 11 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 11 月 27 日)
Thank you for staying at our Budget Motel. We are so happy that your time with us was wonderful. We would like to invite you back to be our guest anytime.

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for the 5 star review. We are pleased that you enjoyed your time our Burley Inn. We would like to invite you back to be our guest again.

10/10 (非常に良い)

Martha

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is a beautiful and clean motel.
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Martha,Thank you for your five-star review! We're thrilled to hear you found our property beautiful and clean. Your kind words are a true testament to the experience we aim to provide our guests. We can't wait to welcome you back for another outstanding stay!Sincerely,Best Western Plus Burley Inn

2/10 (非常に不満)

Everardo

2023 年 10 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you for being our guest. We can see from the score that you rated us that we have work to do. WE hope that you verbally expressed those concerns to our front desk so that we can be better.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great experience.
2023 年 10 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 18 日)
Dear Michael,Thank you for the outstanding rating of your recent stay at Best Western Plus Burley Inn. We're glad you had a wonderful experience with us. It would be our pleasure to host you again in Burley, so come back soon!Sincerely,Best Western Plus Burley Inn

8/10 (良い)

Cynthia

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在
Dianeからの返信 (投稿日 : 2023 年 10 月 15 日)
Thank you for staying with us in Burley. We appreciate the rating. We are pleased that you had a good experience. Be our guest again anytime.

8/10 (良い)

Connie、Omak

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didnt like bathroom.
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Connie,Thank you for your feedback. We're glad to hear your overall experience was good, but we take note of your thoughts on the bathroom. Your insights help us identify areas for improvement as we aim to make every aspect of the stay enjoyable for our guests. We appreciate your input.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Becky

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super property... beautiful grounds and comfortable room!
2023 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Becky, It was wonderful having you as our guest recently. We work hard to meet expectations like yours, and we’re happy to hear our lovely facility and comfortable accommodations hit the mark for you. Thank you for taking the time to share your experience, and we hope to welcome you back soon!Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Robert

2023 年 9 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 10 月 9 日)
Thank you for the fabulous rating. We are so pleased that you had a great experience at our Best Western in Burley. We do have a really great full service property. Come back anytime.

8/10 (良い)

Vanessa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love they have free EV charging (4 spot), the backyard and pool area is really beautiful, the restaurant has good food and dessert. The only thing i did not like is that the tolet seat was broken off and we report it, they said they will take care and when we come back it was still the same, they never fixed or replace it.
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Vanesa, It was such a pleasure having you stay with us during your recent trip to Burley. Thank you so much for your kind words about our restaurants' tasty offerings and our courtyard oasis and for mentioning our convenient electronic vehicle charging. That said, we apologize for the inconvenience with the toilet seat in your room, and we'll be sure to have maintenance rectify it promptly. Thank you for your great review, and we hope to welcome you back to Best Western Plus Burley Inn again soon.Sincerely,Best Western Plus Burley Inn

8/10 (良い)

Philip

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is an old facility, but pretty well maintained. We especially appreciated a quick, convenient dinner in the Spud lounge. It offered a light meal and drink, with prompt service without the need to find a typical restaurant. The price was also quite reasonable.
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Philip,We're delighted to hear that you appreciated the aesthetics of our facility and enjoyed your dining experience. Thank you for sharing your positive experience at Best Western Plus Burley Inn, and we hope to welcome you back in the future!Sincerely,Best Western Plus Burley Inn

8/10 (良い)

Burnis

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Property appeared dated and not very well kept!!
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Burnis,Thank you for staying with us and for taking a moment to let us know about your experience. We appreciate your feedback, as it helps us to identify improvement areas. It was a pleasure having you as a guest, and we look forward to seeing you again soon!Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

carol

2023 年 9 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 10 月 1 日)
Thank you for the wonderful score. We are thrilled that you had a great experience at our beautiful Best Western. Please stay with us again when traveling to Burley.

10/10 (非常に良い)

Ana

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo muy bien, el personal de limpieza y la Señora que atiende en el area de desayunos es muy amable, muy buen servicio, lo único que me causó un poco de incomodidad es que el cuarto olía un poco a humedad o como si la carpeta estuviera húmeda. Pero todo lo demás muy bien, las camas muy cómodas y silencioso el lugar
2023 年 9 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 8 日)
Dear Ana,It was a delight to have you as our guest at Best Western Plus Burley Inn & Convention Center, and we are thrilled that, other than the slight smell, you had such a wonderful experience. Thank you for sharing all of your kind compliments about our friendly staff and peaceful, comfortable accommodations. We hope to have the honor of welcoming you back again soon.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Burley Best Western
Excellent bed with lots of great pillows! Enjoyed my stay and will return.
2023 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 5 日)
Thank you for visiting Best Western Plus Burley Inn. We understand the importance of a great night's sleep, so we're thrilled you loved our comfortable bed. Come back soon!Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hubby and son stayed here while driving to Denver from Oregon (college drop off). Very nice, clean, nice staff, great pool. Hubby commented how nice it was (and he never says anything) - so GOOD!
2023 年 9 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Jennifer,We were happy to host your son and husband at Best Western Plus Burley Inn on their trip to Oregon, and we're so pleased they both enjoyed the pool. Our friendly staff will also be glad they felt welcome during their visit. We hope to see them both again soon and that they'll have a chance to enjoy the relaxing courtyard.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Dana

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a surprise! Driving up I was slightly sad to see it was a motel, but then the surprise! The checkin was very easy. I was traveling with a dog, so I was out in the “pet” room area of the motel - the room was on the outside of the courtyard (which was a good thing for lack of noise!), and the room was so nice! Very clean, excellent amenities, fantastic water pressure and temperature, and comfortable beds. The breakfast was amazing - many things hot and cold to choose from! I highly recommend this motel/hotel!
2023 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Dana,Thank you for sharing this lovely review of your stay at Best Western Plus Burley Inn. It was our pleasure to warmly welcome you and your dog to our property, and we're thrilled you liked our comfortable accommodations and quiet courtyard. Come back soon!Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay!!
Very comfortable hotel with lot lots of amenities. Beds were very comfortable and the room was clean. Have stayed here before and will stay again.
2023 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Linda,Our team always strives to provide our guests with clean and comfy accommodations, so we're happy to know that you enjoyed that during your visit. Thank you so much for your perfect rating, and we hope to see you again soon. Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Steven、Arvada

2023 年 8 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 9 月 23 日)
Thank you for the 5 stars!! We do love a good review. We are so pleased that you had a great experience at our Best Western here in Burley. WE would like to invite you back to be our guest anytime.

10/10 (非常に良い)

Rick

良かった点 : 設備とサービス
Enjoyed my stay nice room thank you
2023 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 30 日)
Dear Rick,We're delighted to know that you enjoyed our wonderful accommodations during your visit! Thank you so much for your review and we hope to see you again soon. Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This Best Western was very nice but the dining options are limited in Burley. We found the Boathouse at Burley open and were very impressed. Its on the river to the west of town on Rt 30. It would be nice if this BW had a restaurant list but we found it,
General Managerからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear David,Thank you for the outstanding rating of your recent stay at Best Western Plus Burley Inn & Convention Center. We're glad you enjoyed our lovely facility. Your suggestion is important to us, and we'll use your comments as we continuously work to improve our guests' experience. It would be our pleasure to host you again in Burley.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

Gerald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
Dianeからの返信 (投稿日 : 2023 年 8 月 28 日)
Fantastic, we love a 10 out of 10. We are very happy that you had a great experience at our place. We would like to invite you back to be our guest anytime.

10/10 (非常に良い)

Nicholas

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Nice grounds.
Friendly staff and the grounds are pretty. They have a volleyball sand court, corn hole, pool and hot tub, nice fire pit and more!
2023 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear Nicholas,Thank you for being our guest at Best Western Plus Burley Inn and for taking the time to share such a lovely review. We are thrilled you were impressed with everything from our wonderful staff to our beautiful property and our endless amenities. It would be a pleasure to welcome you back so you have another opportunity to enjoy all we have to offer.Sincerely,Best Western Plus Burley Inn

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel was great, clean and comfortable and the service was great at the front desk. The outdoor pool and hot tub and grounds are lovely. We really enjoyed them. The Perkins restaurant did not have good food however. We were disappointed in that. I'll never eat there again.
2023 年 8 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2023 年 8 月 18 日)
From our comfortable rooms and friendly staff to our refreshing pool, we are thrilled you had a great stay with us at Best Western Plus Burley Inn! That said, we have noted your feedback about your meal at Perkins and will share your comments with their team. Nevertheless, it was a treat hosting you, and we hope you'll revisit us the next time your travels bring you our way!Sincerely,Best Western Plus Burley Inn

8/10 (良い)

Julie

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean room, bottom level. It was a bit noisy as we had the last room next to the door that goes outside.
2023 年 8 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Julie,Thanks for visiting Best Western Plus Burley Inn. Our housekeeping team will be happy you appreciated your clean and tidy room. While it's unfortunate you could hear any outside noise, we trust you still had a comfortable night's sleep. Safe travels, and come back soon. Sincerely,Best Western Plus Burley Inn

8/10 (良い)

LaDana

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2023 年 8 月に 1 泊滞在
Dianeからの返信 (投稿日 : 2023 年 8 月 10 日)
Thank you for staying with us in Burley. We are pleased that you had a great time at our place. We hope that you were able to enjoy our full service property and our gorgeous courtyard. Come back anytime.

8/10 (良い)

Gerald

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
We arrived 45 minutes early, our room was ready, but in order to check in early they wanted $20! Makes no sense and is insulting! Trying to tax us for a room that’s ready is ridiculous! The front desk girl was rude and completely humorless. Don’t think I’d ever return. Senseless way to treat a customer!
2023 年 8 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2023 年 8 月 12 日)
Dear Gerald,Thank you for taking the time to share your feedback, and we regret to hear about your negative experience with our front desk. We expect our staff to show our guests top-notch customer service, and we sincerely apologize for our lapse in hospitality. We are always looking for ways to improve our accommodations, and your comments are invaluable to us. Your satisfaction is important to us, and we hope to restore your faith in our hotel by providing you with the stay you deserve in the future. Sincerely,Best Western Plus Burley Inn