We had to cancel one night. The room was dirty. We were moved to another rooms and found cockroach in the mattress (dead) and on the wall (walking)
Jose
2025 年 7 月に 1 泊滞在
10/10
Always enjoy staying at The Delavan. Many food options and the staff are always friendly.
Alan
2025 年 7 月に 3 泊滞在
10/10
Our room had plenty of storage the bathrooms was excellent with 2 sinks. We really enjoyed our stay.
Vickie
2025 年 7 月に 3 泊滞在
4/10
staff and service is not great!
Juzer
2025 年 7 月に 1 泊滞在
10/10
Then hotel was very clean and orderly. Nice touches everywhere. The hotel offers two dining options: one more laid-back and the other an upscale restaurant. Both are very nice. The room was lovely. This is our new go-to hotel in Western New York. Yay!!!
stephanie
2025 年 7 月に 3 泊滞在
6/10
The rooms have a nice aesthetic, location is not great if you want to walk around but it’s really close to the airport.
First impressions stay with you and unfortunately as you’re going up to your room you get hit by a stench as you enter the elevator. Main elevator by the reception was the worst with an awful smell that never went away and it’s unfortunate because the lobby is well-kept.
Erica
2025 年 7 月に 5 泊滞在
8/10
Awesome location. Professional staff. No complaints. Very ckean and modern.
Cherise
2025 年 7 月に 3 泊滞在
6/10
This hotel is pretty.The people above me were load. The bed was load, could use a better mattress. The carpet is showing wear. The washroom is beautiful in the room.
Toyia
2025 年 7 月に 2 泊滞在
4/10
It was stinky and there was some hairs in the shower. Not clean at all.
Liette
2025 年 7 月に 1 泊滞在
8/10
In the entire week I was there, my room was only cleaned once even though I did ask for it to be cleaned daily. Also, gym
ALONA
2025 年 6 月に 6 泊滞在
4/10
Room was not properly prepped when we checked in. There was not a full set of towels when we arrived. Housekeeping did not come to clean the room and refresh the towels every day.
Joanna
2025 年 6 月に 3 泊滞在
10/10
Great place to stay in the Buffalo area.
Gloria
2025 年 6 月に 7 泊滞在
8/10
The Delavan is the latest of the family owned hotels in Western NY. We enjoy great rates by booking early. We appreciate their shuttle to and from BUF airport. The staff is always friendly & accomodating. We see signs of wear in carpet tiles popping up in corridors, nicks in paint & furniture. Most importantly be aware - they hand you a paper at ck in that if you forget to read, you will on the second day realize, your room is not cleaned nor towels replaced unless you arrange for this a day prior. Otherwise great location, nice amenities, super staff.
FAE
2025 年 6 月に 4 泊滞在
10/10
The staff was very friendly and helpful.
Edward
2025 年 6 月に 1 泊滞在
8/10
Stayed only 1 night with family.
Clean and comfy room.
Located in quite area and close to the airport.
I recommend this hotel.
Peter
2025 年 6 月に 1 泊滞在
10/10
Always a great stay. The restaurant is convenient and great food too!!
Nicholas
2025 年 6 月に 2 泊滞在
10/10
Sonny was great!
Jennifer
2025 年 6 月に 3 泊滞在
10/10
Close to Buffalo airport convenient shuttle service
Thomas P
2025 年 6 月に 3 泊滞在
10/10
Paul
2025 年 6 月に 1 泊滞在
8/10
I think I liked pretty much everything about this property except they had terrible pillows on the bed. Too big and uncomfortable to sleep on so that made for a less than a perfect night sleep. The bed was fine. I could hear the people in the next room in the morning fortunately I had earplugs.
christine
2025 年 6 月に 1 泊滞在
10/10
We were very grateful that our request for early check-in was possible as we were in the area for a close family member's funeral. Thank you.
Christine
2025 年 6 月に 1 泊滞在
4/10
Aman
2025 年 5 月に 1 泊滞在
10/10
Beautiful hotel, exceptional staff, delicious food and great value. We will be back.