Hotel Isla Mayor offers all essentials for a smooth city stay. The 24-hour front desk assists with tours and luggage storage, while in-room WiFi keeps you connected. Dry cleaning services and daily newspapers add practical touches, making exploring Bucaramanga easier.
Reviews
5.65.6 out of 10
Popular amenities
Pet friendly
Parking included
Free WiFi
Air conditioning
Laundry
Room service
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Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 2:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Is Hotel Isla Mayor pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Isla Mayor?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Isla Mayor?
Check-out is at 2:00 PM.
Where is Hotel Isla Mayor located?
Situated in Bucaramanga, this hotel is within 2 mi (3 km) of Cacique Shopping Mall, Bucaramanga City Hall, and Canaveral Mall. Panachi and Universidad Industrial de Santander are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Bueno muy bonita la habitación a mi familia le gusto
Darwins Samir
Stayed 1 night in Jan 2020
Verified
6/10 Okay
Alberto eugenio
Dec 23, 2019
Mucho ruido y para completar nos tocó una fiesta al frente y el balcón no cerraba bien,le tocó a la recepcionista subir tratarla de arreglar quw no se pudo y al final csmviamos de habitación ,pero lo mas aburridor si fue el ruido
Alberto eugenio
Stayed 1 night in Dec 2019
Verified
2/10 Terrible
ruubiela
Jul 15, 2019
Disliked: Cleanliness, staff & service
Lo peor
Pwsima la ubicacion. Queda en un cruce de avenidas y no dormimos en toda la noche. Pasa todo el trafico de la ciudad. Ademas compramos la habitacion con desayuno y nos dijeron que no estaba incluido cuando nos registramos. Pero ustedes nos vendieron con desayuno y el hotel no nos lo dio. No fue mal, nunca mas volveria a ese hitel ni lo recomendaria y austedes tampoco por habernos vendido un desayuno. Nos engañaron.