Dear Shun, Thank you very much for this kind review of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Ben, Guest Experience Specialist

Dear, I am sorry to hear that your stay wasn't as expected.I remain available should you have any feedback.Kind regards,Laurice

お客様、この度は当ホテルにご滞在いただき誠にありがとうございました。お客様のご要望にお応えしたいのですが、もう少し情報を頂ければ幸いでございます。またのお越しをお待ちしております。Boris, Front office

様。この度は、The Hotel Brusselsにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。この度は、スタッフの対応をはじめ、全ての面でお客様のご期待に添えることができ、当ホテルの誇る高いスタンダードをお楽しみいただけたたということで大変嬉しく思います。またのお越しを心よりお待ちしております。Boris, Front office

様この度は、The Hotel Brusselsにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。この度は、浴室付きのお部屋で快適にお過ごしいただけたご様子で、大変嬉しく思います。一方で、レセプションの対応が、お客様のご期待に添えず、ご不快な思いをさせてしまい申し訳ございません。お客様のご指摘をしっかりと受け止め、ご満足いただけるよう改善に努めてまいります。またのお越しをお待ちしております。Boris, Front office

Dear Yusuke,Thanks for this top rating.We are glad we met your requirements.Thank you again.We look forward to welcoming you back. Best regards,Boris, Front office

Hidetakaさま、 この度はThe Hotel Brusselsにご滞在いただきありがとうございます。 快適にご滞在いただけたとお伺いし、嬉しい限りです。 またのお越しをこころよりお待ちしております。 ご感想ありがとうございました。 Laurice, Digital Experience Manager

Dear Ms. Amailia,Thank you for the time taken to share your experience of staying with us.We are pleased to hear that you found our rooms to be clean and our hotel's condition to a high standard. These are aspects we take great pride in to ensure a comfortable experience for our guests.We regret to hear that the in-room storage did not meet your expectations. While our rooms are designed with a contemporary open closet concept to maximize space, we understand that preferences vary and we remain open to a detailed account of your experience. The breakfast at The Hotel Brussels is crafted to offer a fresh, tasty and remarkably varied selection, and we understand that the pricing may seem substantial. However, this reflects the quality and range of products offered. In regards to the distance from the old town, our guests usually appreciate our location close to some of the main attractions and luxury shopping areas, although we recognize that individual preferences on proximity differ.As a Green Key Hotel, we are committed to providing an environmentally friendly service, which influences our amenities, including our approach to in-room features. We continuously strive to balance guest comfort with our sustainability initiatives.We hope to welcome you back. Best wishes,Valerie, Front Desk Supervisor

Dear Stuart,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michelle, Front Office Supervisor

Sehr geehrter Bjorn, wir bedanken uns für Ihre Bewertung.Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung!Schön wäre es wenn wir Sie in der Zukunft nochmal begrüssen dürfen, mit freundlichen Grüßen.Michelle, Front Office Supervisor

Cher hôte,Merci pour ce superbe commentaire.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous revoir,Boris Pérez, Front Office Manager

Dear Rajiv,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michelle, Front Office Supervisor

Dear Lawrence,Thank you for sharing your experience with us.We are delighted to read that our staff's dedication to service excellence resonated with you. It is our utmost priority to ensure that our guests feel well taken care of, especially when facing unexpected challenges such as third party booking issues. Please accept our apologies for any inconvenience this might have caused you.The positive remarks regarding the cleanliness of your room, the overall condition of The Hotel Brussels, and the service provided by our team are greatly appreciated. We are also pleased that the amenities in your room contributed to a satisfying experience, although we note there was something you found lacking. We remain open to receiving more details about your room amenities feedback, as this will help us to continue enhancing our guest experience.Your commendation of our professional team is a source of pride for us and inspires us to maintain the high standards that The Hotel Brussels is known for.We are looking forward to welcoming you again. All the best!Michelle, Front Office Supervisor

Dear Diane,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Michelle, Front Office Supervisor

Beste Steve,Bedankt dat u de tijd heeft genomen om uw feedback te delen.We zijn verheugd te vernemen dat u de kamer netheid, hotelconditie en service tijdens uw verblijf als voldoende heeft ervaren. Het handhaven van hoge normen op deze gebieden heeft voor ons prioriteit, en we zijn blij dat uw ervaring dit weerspiegelde.We kijken ernaar uit u in de toekomst weer te mogen verwelkomen voor een positief verblijf.Met vriendelijke groet,Michelle, Front Office Supervisor

Beste Mevrouw,Bedankt voor uw positieve beoordeling.Het verheugt ons ten zeerste dat onze service aan uw verwachtingen heeft voldaan en dat u de kwaliteit van ons ontbijt als fantastisch heeft ervaren. Uw opmerkingen over de lounge en het verblijf onderstrepen onze toewijding om een sublieme ervaring te bieden. Het doet ons goed te horen dat onze inspanningen om een elegante en comfortabele sfeer te creëren, zijn opgevallen en gewaardeerd. Wij zijn dankbaar dat u de schoonheid van uw kamer en de staat van het hotel heeft benadrukt, evenals het comfort van de voorzieningen die wij bieden. De tevredenheid van onze gasten is onze grootste prioriteit en uw positieve beoordeling stimuleert ons om de kwaliteit van onze service te blijven verbeteren.Tot weerziens.Valerie, Front Desk Supervisor

Beste Tamara,Bedankt voor uw positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Tot weerziens.Michelle, Front Office Supervisor

Dear Christopher,Thank you very much for this kind review.We are pleased that your experience was memorable.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michelle, Front Office Supervisor

Cher hôte,Merci pour ce superbe commentaire.Il est gratifiant de savoir que vous avez apprécié l'amélioration apportée à votre réservation, vous permettant d'expérimenter le luxe de notre palace ainsi que la vue imprenable qu'offre The Hotel Brussels.Nous sommes fiers que la propreté de nos chambres et l'état impeccable de notre établissement aient contribué positivement à votre expérience globale.Nous prenons note de votre retour concernant le service et regrettons que vous n'ayez pas été entièrement satisfait. Sachez que nous sommes engagés à offrir un service d'excellence et restons attentifs à vos impressions pour constamment nous améliorer.La qualité des équipements de nos chambres est un aspect que nous chérissons et il nous réjouit qu'ils aient répondu à vos attentes, complétant ainsi la sensation de bien-être ressentie lors de votre séjour.Au plaisir de vous revoir,Michelle, Front Office Supervisor

Dear Sir,Thank you for sharing your experience with us.We are delighted to hear that you found our prices reasonable for our prime location, and that the features of our room met your expectations. Accessibility to trains and metros is indeed one of our key advantages, and we are glad this aspect of your stay was convenient.However, we apologize for any inconvenience experienced with the towels and the bathroom lighting. We continuously strive to improve our guest experience and your comments are invaluable to us. Rest assured, we are exploring ways to ensure all aspects of our accommodation are nothing short of excellent.The Hotel Brussels remains committed to providing a memorable and comfortable experience for all our guests, and we are pleased that the overall conditions and service met your satisfaction.We are looking forward to welcoming you again. All the best!Boris Pérez, Front Office Manager

Dear Mariia,We'd like to thank you for this positive feedback about your stay in our hotel.It is truly rewarding to know that our modern accommodations and the exceptional views over the city met your expectations and contributed to a pleasant stay. Your appreciation of our sauna's incredible view, the variety and quality of our breakfast offerings, as well as the service at our bar, fill us with great pride.We are also pleased to hear that our staff's friendliness and the walkable uptown location of The Hotel Brussels added to the allure of your visit. It is wonderful to learn that you took advantage of our complimentary walking tour and found Mark's guidance and knowledge about the city's architecture to be insightful.Thank you for choosing us for your stay in Brussels, and for recognizing our commitment to providing a perfect service experience. Your gracious comments are a testament to our team's dedication to excellence.It would be our pleasure to have you return on another occasion. Very best wishes,Michelle, Front Office Supervisor

Dear Albert,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michelle, Front Office Supervisor

Dear Arkadi,Thank you very much for this kind review.We are thrilled to hear that you enjoyed the excellent rooms, which are a testament to our dedication to comfort and design, as well as our prime location that offers convenience and enhances our guests' experience.It is gratifying to know that the quality and variety of our breakfast offerings made a positive start to your day, and that the cleanliness and condition of our hotel added to the enjoyment of your stay. At The Hotel Brussels, we take pride in maintaining our high standards across all areas of service.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michele, Front Office Supervisor

Dear Chrystalla,We'd like to thank you for this positive feedback about your stay in our hotel.It is a pleasure to know that the cleanliness of our rooms met your expectations and that you found the overall condition of our hotel to be of the highest standard. We take pride in maintaining a welcoming and vibrant atmosphere for all our guests. Additionally, we are thrilled that the unique scent of our hotel contributed positively to your experience, enhancing the ambiance of your visit.We are also grateful for your compliments on our service; our team is committed to providing exceptional service to ensure a memorable stay for each guest. Your appreciation is a wonderful testament to their dedication.Thank you once again for choosing The Hotel Brussels, and for your gracious feedback.It would be our pleasure to have you return on another occasion. Very best wishes,Michele, Front Office Supervisor

Dear Sir,Thank you very much for this kind review.We are thrilled to learn that the cleanliness of our rooms met your impeccable standards, and that you found comfort in our beds, designed for a restful sleep experience.It is also gratifying to hear that you enjoyed the facilities at our gym, ensuring a rejuvenating visit for wellness enthusiasts like yourself.Furthermore, your commendation of The Iris, our in-house restaurant, fills us with pride as we strive to offer culinary delights that complement the overall guest experience.We are delighted to have delivered the high level of service we are known for, contributing to the overall positive impression of your stay.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michelle, Front Office Supervisor

Dear Sir,Thank you very much for this kind review.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Valerie, Front desk Supervisor

Apreciada Veronica, Ha sido un placer recibir su última visita y su excelente valoración.Nos complace saber que encontró nuestra ubicación conveniente y que el trato recibido por nuestro equipo estuvo a la altura de sus expectativas. La limpieza es una de nuestras máximas prioridades y su reconocimiento hacia este aspecto nos llena de orgullo.Lamentamos si hubo algún aspecto de nuestro servicio o de las amenidades de su habitación que no haya cumplido completamente con sus deseos. Continuamos esforzándonos diariamente para ofrecer instalaciones y servicios de alta calidad. Por favor, tenga en cuenta que en The Hotel Brussels, estamos comprometidos con la mejora continua y valoramos enormemente los comentarios de nuestros huéspedes.Es reconfortante saber que ha disfrutado de aspectos clave de su experiencia con nosotros. Nos esforzamos por brindar un servicio de excelencia y esperamos que estos detalles positivos sean los que prevalezcan en su memoria.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un cordial saludo,Michele, Front Office Supervisor

Dear Sir,It's a real reward to receive such a great review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Valerie, Front Desk Supervisor

Dear Sir,Thank you for taking the time to review your recent stay.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Michele, Front Office Supervisor

Dear Sir,Thank you for such a positive review of your stay.We are delighted to learn that our staff's courteous and helpful nature contributed to a memorable stay at The Hotel Brussels. It is gratifying to hear that the cleanliness of your room and the overall condition of our hotel met your expectations.Our team strives to deliver impeccable service, and your commendation serves as a wonderful affirmation of their efforts.We are committed to ensuring that each guest's experience is nothing short of spectacular, and your review motivates us to continue to maintain the high standards that The Hotel Brussels is known for.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,MichelleFront Office Supervisor

Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that you enjoyed dining at our restaurant and found it to be a highlight after exploring the city. The culinary experience at The Hotel Brussels is something we take great pride in.We hope to see you again in the future.Best regards,Michele, Front Office Supervisor

Dear Sunil,Thank you for taking the time to review your recent stay.We are delighted to learn that the views from your room provided a lovely backdrop to your stay and that the room's spaciousness met your expectations. We are also pleased that the room's amenities and the comfort of the bed contributed positively to your experience. It is always a joy to hear when our guests have had an opportunity to relax and enjoy the quality of our facilities, including the refreshing rain shower. The breakfast at The Hotel Brussels is indeed designed to offer a variety of high-quality options to start the day right, and we are glad it set you up for an enjoyable day in Ghent. We appreciate your comment regarding our location. While we are a short stroll from the historic center, we hope that the vibrant atmosphere of our uptown location added to the charm of your visit.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,MichelleFront Office Supervisor

Beste Markus,Bedankt voor uw positieve beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Graag tot een volgende keer!Met vriendelijke groeten,Michelle, Front Office Supervisor

Dear Sir, We appreciate the time you have taken to provide us with your opinion of your stay.We are sorry to hear that your experience did not meet your expectations in certain aspects such as room cleanliness, hotel condition, service, and room amenities. We strive to maintain high standards in all areas and regret that we did not achieve this during your stay. We are pleased to hear that you found some aspects of your stay satisfactory, and we would like to assure you that we will continue to work diligently to ensure our guests' comfort and satisfaction. We would appreciate the opportunity to discuss your experience in more detail, please feel free to reach out to us directly.We hope that we may have the pleasure of seeing you again in the future. Kindest regards,MichelleFront Office Supervisor

Dear Sir,It's a real reward to receive such a great review.We are thrilled to hear that our prime location provided the perfect setting for your shopping and dining endeavors, and that the impeccable state of your room made for a pleasant stay. It is gratifying to know that our commitment to maintaining a clean and well-conditioned environment has resonated with you. Moreover, your compliments on the service are particularly appreciated, as our team strives to deliver exceptional experiences to all of our guests.Your feedback is invaluable and serves as a testament to the efforts we make to ensure that every stay is memorable. Be assured that your positive comments have been shared with the team, who join me in expressing our collective joy in having contributed to such a positive experience.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Valerie, Front Desk Supervisor

Chère Madame,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous sommes ravis que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services.Au plaisir de vous revoir parmi nous,Valerie, Front Desk Supervisor

Sehr geehrter Herr, Wir danken Ihnen herzlich für die Bewertung Ihres Aufenthalts in unserem Hotel.Es freut uns zu hören, dass Sie die Bequemlichkeit und Sauberkeit unseres Hotels sowie unser Frühstücksangebot positiv hervorheben. Wir sind bestrebt, unseren Gästen ein angenehmes Erlebnis zu bieten und schätzen Ihre Anerkennung sehr. Bezüglich Ihrer Anmerkung zur Schalldämmung bedauern wir, dass diese nicht Ihren Erwartungen entsprochen hat. Wir sind uns bewusst, dass einige Gäste die Geräuschisolierung in den Zimmern und Korridoren als verbesserungswürdig empfinden und nehmen Ihr Feedback ernst. Wir möchten Ihnen versichern, dass wir kontinuierlich daran arbeiten, den Komfort unserer Gäste zu verbessern und lösungsorientiert zu handeln.Vielleicht geben Sie uns ja die Chance Ihre Meinung zu revidieren. Freundliche Grüße,MichelleFront Office Supervisor

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We hope that you will return on another occasion. Best wishes,MichelleFront Office Supervisor

Dear Sir, We appreciate that you took the time to share your experience with us.We are delighted to hear that you enjoyed the excellent shower with its electric blinds and the great view from your room. It is also wonderful to know that our breakfast met your expectations and that you found our staff to be pleasant. We appreciate your feedback on the dinner menu and understand that our unique offerings may not align with everyone's tastes. Rest assured that we are committed to providing high-quality culinary experiences and will take your comments into consideration. We are glad that our location served you well, being in close proximity to the fashionable Louise shops and within walking distance to the historic old town, as well as the convenience of the nearby metro.We hope to welcome you back. Best wishes,Valerie, Front Desk Supervisor

Dear Sir,Thank you for such a positive review of your stay.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.We look forward to seeing you again on any future visits you make to Brussels.Best wishes,Ben, Guest Experience Specialist

Geachte Arno,We betreuren het ten zeerste te horen over uw recente ervaring in ons hotel. Uw feedback is voor ons zeer belangrijk en we vinden het spijtig dat we niet aan uw verwachtingen hebben voldaan tijdens uw verblijf.Onze excuses voor het ongemak dat u heeft ervaren doordat u vanwege hoge bezettingsgraad in het hotel moest uitwijken naar een andere accommodatie. We begrijpen hoe frustrerend dit kan zijn en we bieden onze oprechte excuses aan voor het eventuele ongemak en de teleurstelling die dit heeft veroorzaakt.Wees ervan verzekerd dat we uw feedback serieus nemen en onze procedures zullen herzien om dergelijke situaties in de toekomst te voorkomen.We zouden graag de kans krijgen om het goed te maken en uw perceptie van ons hotel te verbeteren. We hopen op een nieuwe kans om u weer te mogen verwelkomen en u een betere ervaring te bieden.Met vriendelijke groet,Michelle Front Office Supervisor

Cher Kameron,Merci pour ce commentaire suite à votre séjour dans notre établissement.Nous sommes ravis que vous ayez apprécié notre emplacement stratégique ainsi que la vue imprenable qu'offrent nos chambres. Il est également réconfortant de savoir que l'accès à notre parking et aux transports en commun a été pratique pour vous.Nous prenons note de vos remarques concernant la taille de la chambre et le chauffage. Sachez que la taille de nos chambres est conçue pour maximiser le confort et l'espace, tout en offrant une vue spectaculaire sur la ville. Nous regrettons que la température de la chambre n'ait pas été à la hauteur de vos attentes et nous restons ouverts pour discuter plus en détail de cette expérience. En ce qui concerne le lit, nos chambres sont équipées de lits king-size ou twin pour assurer une qualité de sommeil optimale, et nous sommes attentifs à l'expérience de nos clients de grande taille pour leur offrir le meilleur confort possible.Nous sommes également fiers de notre engagement envers l'environnement en tant qu'hôtel labellisé Green Key, et nous tenons à rassurer nos clients que chaque décision prise s'inscrit dans cette démarche de développement durable.Nous espérons vous accueillir à nouveau,Boris PérezFront Office Manager