Dear Takayoshi, Thank you for taking the time to review your stay.We appreciate that you chose to stay with us.Your comment regarding the menu selection has been duly noted, and we will take this into consideration as we endeavour to better meet the expectations of our guests.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Dear Masaki,Thank you for such a great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

Dear Akinori,Thank you for such a great review.It is heartening to hear that you found our hotel to be a comfortable haven, with ample space and cleanliness that met your expectations. Our team is devoted to ensuring a serene environment for our guests, and your observation of the quietness is a testament to our efforts.The positive remark on our breakfast delights us, as we strive to offer a diverse and enjoyable breakfast experience. Our complimentary airport shuttle service is one of the many amenities we are proud to offer, ensuring convenience for our travelers.We are also glad that the overall condition of our hotel and the amenities provided in our rooms contributed to a satisfying experience during your stay. Your commendation of the service is especially appreciated, as our staff is committed to delivering the highest standard of hospitality.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

Dear Madoka,Thank you for sharing the review of your stay with us.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We hope that you will return on another occasion. Best wishes,Your Novotel Brussels Airport Team

Dear Takayoshi,Thank you very much for this positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you again soon, Best regards,Your Novotel Brussels Airport Team

Dear Kengo,Thank you for such a great review.We are thrilled to hear that you found our hotel's cleanliness, condition, and service to be exceptional. Our team works hard to maintain a high standard of cleanliness and to provide top-notch service to all our guests.We look forward to welcoming you back in the future.Kind regards,Your Novotel Brussels Airport Team

Dear Ana,Thank you for sharing the review of your stay with us.We are pleased that we were able to meet your expectations.We hope to see you again soon, Kind regards,Your Novotel Brussels Airport Team

Naoyuki 様この度は、Libertel Austerlitz Jardin des Plantes をご利用いただき、誠にありがとうございました。この度は、スタッフの対応をはじめ、全ての面でお客様のご期待に添えることができ、当ホテルの誇る高いスタンダードをお楽しみいただけたたということで大変嬉しく思います。またのお越しをお待ちしております。Your Novotel Brussels Airport Team

Dear Tomohiro,Thank you for taking the time to share your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Masayuki様、この度はNovotel Brussels Airportをご利用いただきまして、ありがとうございました。当ホテルと空港を往復する無料シャトルバスを気に入っていただき、快適にお過ごしいただけたご様子で、大変嬉しく思います。またのお越しをお待ちしております。Your Novotel Brussels Airport Team

Dear Masahiro,We acknowledge with thanks your rating about your recent stay.We are glad that this was to your satisfaction.We would welcome your suggestions on how we could improve your experience.We hope to welcome you back for a return visit.Best regards,Your Novotel Brussels Airport Team

Dear Ken,We would like to thank you for sending us your rating.We would have liked to have met all your requirements.We would welcome your suggestions on how we could have improved your experience.We look forward to the pleasure of seeing you again in the future. Kind regards,Your Novotel Brussels Airport Team

Dear Kojiro,We are grateful for your rating.We would have liked to have met all your requirements.However, we would love to know what would have made your stay even better.We look forward to the pleasure of seeing you again in the future. Kind regards,Your Novotel Brussels Airport Team

Dear Toshiaki, We are grateful for this maximum rating of your recent stay. We are glad your stay was perfect. Thank you again. Best regards, Your Novotel Brussels Airport Team

Dear Roko, We would like to thank you for sending us your high rating. We're happy to hear we hit the mark for you. We hope to welcome you back for a return visit, Best regards, Gilles H., Front office Manager

Dear Guest,Thank you for taking the time to rate your stay with us.We are glad that your expectations were met.We would welcome your suggestions on how we could improve your experience.We look forward to welcoming you again. Best regards,Your Novotel Brussels Airport Team

Dear guest, Thanks for your rating of our hotel. We are sorry that not everything was to your satisfaction. We would like to know how we could improve your experience with us. We hope to welcome you back for a return visit, Best regards, Fred De Deken, General Manager

Dear guest, Thank you for taking the time to give your opinion about your recent stay. We apologize for any inconvenience regarding our shuttle service. As is mentioned on our website, shuttle service is guaranteed every 25 minutes all day long from 6 am to 11 pm and from April to September it starts at 4am. We also wish to clarify that our shuttle schedule is indicated at the airport. We do encourage our guests to use a taxi service outside of the operating hours of our shuttle; the fare is usually quite low as the distance is short between our hotel and the airport. Still, we have taken good note of your feedback. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Fred De Deken, General Manager

この度のご滞在、ありがとうございます。 ご滞在に対するご意見とご感想をありがとうございます。当ホテルではメンテナンスを定期的に行っておりますが、エアコンの匂いが気になったとのご指摘を真摯に受け止め、点検を徹底して参ります。 またのご利用をお待ちいたしております。 Fred De Deken, General Manager

この度のご利用ありがとうございます。 シャワーの水の出が良くなかったとのこと、大変ご迷惑をおかけいたしました。ご滞在中にご不便な点がございましたら、フロントスタッフに直ちにご相談いただけますと幸いです。ご意見とご感想をありがとうございました。 またのお越しをお待ちしております。

Dear Jeannette, Thank you for your valuable feedback.We are delighted to hear that you appreciated the complimentary shuttle service and our convenient location. The comfort and satisfaction of our guests is a top priority at Novotel Brussels Airport, and it pleases us to know that you found the room to your liking and the breakfast selection to your taste.However, we regret to hear about the issue you experienced with the shower stall drain. Please accept our sincere apologies for the inconvenience this caused. We are actively working on maintaining our facilities to prevent such occurrences, and your comment is an invaluable part of that process.Our team is also glad that you enjoyed the efficiency of the check-in process and the variety of snack options available. It is our aim to provide a welcoming and convenient experience for all our guests.We hope to welcome you back. Best wishes,Your Novotel Brussels Airport Team

Dear Katie,Thank you for such a positive review.It is gratifying to learn that you found our hotel to be a clean and comfortable refuge during your layover. Our teams work diligently to ensure that every aspect of our guests' stay, from the well-appointed rooms to the overall condition of our facilities, reflects the high standards we strive to uphold.We are particularly pleased that our services met your expectations, as we aim to provide a seamless experience for all our valued guests. Your compliments are a testament to our team's commitment to excellence.Thank you once again for your lovely review, and do remember that Novotel Brussels Airport is always here to provide you with a restful and enjoyable stay whenever your travels bring you to our vicinity.It would be our pleasure to have you return on another occasion. Very best wishes,Your Novotel Brussels Airport Team

Beste Dennis, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot een volgende keer!Met vriendelijke groeten,Your Novotel Brussels Airport Team

Dear James, Thank you for taking the time to review your stay.It is delightful to hear such positive comments regarding our location and the condition of our hotel. We're thrilled that you found the room to your utmost satisfaction and experienced the high level of service we strive to provide.Regarding the shuttle service, we understand the importance of early flights and aim to accommodate our guests with transportation options. While our shuttle service starts at 6 am, for earlier departures, we recommend a taxi service which is both convenient and economical due to the short distance to the airport.However, if you plan a stay in our hotel within June and October, please know that the shuttle runs from 4AM.Your praises are a testament to the dedication of our staff, and we can't wait to share your compliments with them. Thank you for choosing Novotel Brussels Airport for your stay.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

Dear Tiziano,Thank you for this kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

Cher Jose,Merci infiniment pour votre gentille appréciation de notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Your Novotel Brussels Airport Team