Caro Marco,Grazie per aver condiviso la sua esperienza con noi. Siamo lieti di sapere che ha trovato il nostro hotel molto moderno e bello e che abbia apprezzato la camera, nonostante ci dispiaccia che non abbia corrisposto esattamente alla sua preferenza.Apprezziamo molto il suo feedback riguardo alla navetta e alla posizione dell'hotel. Terremo sicuramente in considerazione i suoi suggerimenti per migliorare i nostri servizi.Speriamo di avere il piacere di darle il benvenuto nuovamente in futuro.Cordiali saluti,Management - Falkensteiner Hotel Kronplatz#welcomehome

Dear Victoria,Thank you for your glowing review! We're thrilled to hear that you found our hotel well maintained and our staff kind and responsive. It's fantastic to know that you enjoyed the excellent food and found our spa especially wonderful.Providing a relaxing and enjoyable experience amidst the beautiful mountain scenery is what we strive for, and we're delighted that we could meet your expectations.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Management - Falkensteiner Hotel Kronplatz#welcomehome

Lieber Benedikt,es tut uns leid zu hören, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach. Wir bedauern zutiefst, dass Sie sich während Ihres Aufenthalts nicht vollständig willkommen gefühlt haben. Ihre Rückmeldung ist uns äußerst wichtig, und wir werden sicherstellen, dass Ihre Bedenken an die entsprechenden Teams weitergeleitet werden, um Verbesserungen vorzunehmen.Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts entstanden sind, und hoffen, dass Sie uns in Zukunft eine weitere Chance geben, Sie von unserem Service zu überzeugen. Wenn Sie weitere Anliegen haben oder uns mehr Details mitteilen möchten, zögern Sie bitte nicht, uns direkt zu kontaktieren. Wir sind stets bemüht, unseren Service zu verbessern und unseren Gästen ein unvergessliches Erlebnis zu bieten.mit freundlichen Grüßen aus dem Pustertal,Management - Falkensteiner Hotel Kronplatz

Liebe Maren,vielen Dank für Ihre wunderbare Bewertung! Es freut uns außerordentlich zu hören, dass Sie Ihren Urlaub in unserer schönen Atmosphäre genossen haben und mit unserem aufmerksamen Personal und dem tollen Essen zufrieden waren. Es ist uns eine große Freude, solch positive Rückmeldungen zu erhalten, und wir danken Ihnen herzlich für Ihre Wertschätzung. Wir freuen uns bereits darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit herzlichen Grüßen,Management - Falkensteiner Hotel Kronplatz#welcomehome

Caro Ermanno,La ringraziamo per la Sua recensione a 5 stelle. Siamo lieti che abbia apprezzato il suo soggiorno nel nostro hotel.Con i migliori saluti dalle incantevoli montagne dell'Alto Adige, ci auguriamo di poterla accogliere presto nel nostro hotel.Con i migliori saluti,Management - Falkensteiner Hotel Kronplatz#welcomehome

Dear Riccardo,Thank you very much for your 4-star rating!We look forward to welcoming you again at Kronplatz!#welcomehomeWith kind regardsManagement - Falkensteiner Hotel Kronplatz

Dear Evelyn,Thank you very much for your positive review.We are delighted to learn that you enjoyed your stay at our hotel.With best regards from the snowy Puster Valley, we look forward to welcoming you back to our hotel soon.Best regards,Management - Falkensteiner Hotel Kronplatz#welcomehome

Dear Talal,Thank you very much for your positive review.We are delighted to learn that you enjoyed your stay at our hotel.With best regards from the picturesque Puster Valley, we look forward to welcoming you back to our hotel soon.Best regards,Management - Falkensteiner Hotel Kronplatz#welcomehome

Dear Angelika,Thank you for taking the time to share your feedback. We appreciate your kind words about our hotel.We're sorry to hear about your experience with our staff. Please accept our sincere apologies for any inconvenience caused. We take your comments seriously, and we will address the issues you raised to ensure that our team is better trained and more efficient in providing excellent service.We value your input, and we hope to have the opportunity to welcome you back and provide you with a more positive experience.Best regards,Management - Falkensteiner Hotel Kronplatz#welcomehome

Dear Guest,Thank you for your wonderful review and for rating us 10/10! We are thrilled to hear that you found our hotel beautiful. Your positive feedback is truly appreciated.We hope to have the pleasure of welcoming you back in the future for another beautiful experience.Best regards,Management - Falkensteiner Hotel Kronplatz#welcomehome

Cara Denise,desideriamo esprimere la nostra gratitudine per la sua recensione positiva e per aver scelto di soggiornare presso il nostro hotel.Siamo lieti che abbia apprezzato la bellezza dell'hotel, la pulizia e la cordialità del nostro staff. Vorremmo sottolineare che il suo feedback è prezioso per noi.Comprendiamo la sua aspettativa riguardo a una piscina interna, e prendiamo in considerazione tutti i suggerimenti dei nostri ospiti per migliorare il nostro servizio. Siamo, comunque, felici che abbia trovato la colazione e la cena di alta qualità, oltre a una camera bella e spaziosa.Speriamo di poterla accogliere nuovamente nel futuro e di offrirle un'esperienza ancor più memorabile.Grazie per la sua fiducia e per averci consigliato.Cordiali saluti,Management - Falkensteiner Hotel Kronplatz#welcomehome

Lieber Michael,herzlichen Dank für Ihre wunderbare Bewertung während Ihres Aufenthalts in unserem Hotel.Wir freuen uns über Ihre positiven Rückmeldungen und sind zuversichtlich, dass wir Sie auch bei Ihrem nächsten Besuch erneut begeistern können!#welcomehomeHerzliche Grüße aus den Bergen Südtirols,Management - Falkensteiner Hotel Kronplatz

Dear Jakob,Thank you for taking the time to share your thoughts on your recent stay with us. We're delighted that you found our new hotel appealing, but we're genuinely sorry to hear about the staffing issues you encountered. Your insights are invaluable in helping us improve, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.Best regards,Management - Falkensteiner Hotel Kronplatz

Dear Jessica,Thank you for choosing to stay at our hotel, and for sharing your feedback with us. We're delighted to hear that you enjoyed our lovely hotel, spa facilities, and the quality of our dining options. We're proud to provide a great experience in these aspects.However, we're genuinely sorry to learn about the service issues you encountered during your stay. It's important for us to ensure our guests have a seamless and pleasant experience, and it's clear that we fell short in some areas.Regarding the issue with your room key, we sincerely apologize for the misunderstanding and any inconvenience it caused.Warm regards,Management - Falkensteiner Hotel Kronplatz

Dear Cristian,Thank you for taking the time to share your wonderful experience at the Falkensteiner Hotel Kronplatz. We are absolutely delighted to hear that you thoroughly enjoyed your stay and felt like a part of something exclusive from the moment you arrived until the moment you left.It's heartwarming to read that you appreciated the luxurious standards and the attention to fine detail in all aspects of the property. We take great pride in providing a top-notch experience for our guests.Your compliments for our breakfast and dinner selection mean a lot to us, and we're thrilled that you found it to be exceptional.We look forward to welcoming you back to our property soon!Warmest regards,Management – Falkensteiner Hotel Kronplatz#welcomehome

Dear Gokce,Thank you so much for your positive review! We're thrilled to hear that you had a great experience with our service and enjoyed the excellent food. We look forward to seeing you again in the future.Best regards,Management - Falkensteiner Hotel Kronplatz#welcomehome

Prezado Marcio,Obrigado por sua excelente avaliação! Ficamos felizes em saber que você achou nosso hotel incrível e que o recomendaria muito. Suas palavras gentis são muito apreciadas, e esperamos ter a oportunidade de recebê-lo novamente no futuro.Com os melhores cumprimentos,Gerência - Falkensteiner Hotel Kronplatz

Dear Arnd,Thank you for taking the time to share your thoughts. We're delighted that you enjoyed our sports and spa facilities, as well as our fantastic location next to the lift. It's wonderful to know that our team's friendliness added to your experience.We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.#welcomehomeBest regards,Management - Falkensteiner Hotel Kronplatz

Dear Cathrine,thank you for sharing your wonderful experience at our hotel. We're delighted to hear that our property provided the peace and quiet you were seeking after a busy wedding weekend in Italy.We understand the importance of relaxation and tranquility, and we're thrilled that our hotel offered the perfect atmosphere for that.We're glad to know that our staff made your stay enjoyable with their lovely service. Providing exceptional hospitality is our top priority, and we're pleased to hear that our team met your expectations.Maintaining a clean and inviting environment is of utmost importance to us, and we're glad that our efforts in cleanliness were evident during your stay.We are especially thrilled that the food exceeded your expectations and was the best you have ever had at a hotel. Our culinary team takes great pride in delivering delicious and memorable dining experiences to our guests, and we're delighted that we succeeded in doing so.Thank you for considering a return visit for another peaceful stay. We would be honored to welcome you back and provide you with another exceptional experience.#welcomehomeWarm regards,Management - Falkensteiner Hotel Kronplatz

Caro Giuseppe,grazie per aver condiviso la sua esperienza presso il nostro hotel. Siamo lieti di sapere che hai trovato il nostro personale gentile e che i servizi offerti siano stati all'altezza delle sue aspettative.È gratificante sapere che hai apprezzato la nostra colazione, lo spuntino e la cena. Crediamo che il cibo di qualità sia un elemento essenziale per un soggiorno piacevole, e siamo felici che i pasti offerti abbiano soddisfatto il suo gusto.Siamo grati per il suo feedback e speriamo di darle il benvenuto nuovamente in futuro per offrirle un'esperienza ancora migliore.Cordiali saluti,Management - Falkensteiner Hotel Kronplatz

Lieber Christoph,wir möchten Ihnen herzlich für Ihre herausragende Bewertung mit der Höchstpunktzahl danken!Es würde uns sehr freuen, Sie erneut am Kronplatz willkommen zu heißen!#welcomehomeMit freundlichen GrüßenDas Management - Falkensteiner Hotel Kronplatz

Liebe Suanne,herzlichen Dank für Ihre Bewertung!Wir würden uns freuen, wenn sie uns ein Feedback zu ihrem Aufenthalt zukommen lassen würden:E-Mail: kronplatz@falkensteiner.com Wir würden uns freuen, Sie wieder am Kronplatz begrüßen zu dürfen!#welcomehomeMit freundlichen GrüßenManagement - Falkensteiner Hotel Kronplatz

Dear Ricky, thank you for the great feedback! We are glad that you enjoyed your breakfast! In fact, our menu changes every day and is designed to highlight the local specialities of the 7 highest mountain regions in the world! Feel free to let us know during your next stay if you have any special culinary requests! Best regards from the Dolomites #welcomehomeManagement – Falkensteiner Hotel Kronplatz

Gentile Gian Luigi,grazie per la splendida recensione!Siamo lieti che abbiate apprezzato la nostra zona wellness con la palestra, la parete di arrampicata e la zona saune. Siamo anche felici che abbiate gradito la nostra prima colazione abbondante e il buffet pomeridiano con affettati, insalate, formaggi e dolci. Sperando di riaverLa presto come ospite al Plan de Corones, Le auguriamo una buona giornata e un buon inizio settimana!#welcomehomeManagement - Falkensteiner Hotel Kronplatz

Liebe Sabine, danke Ihnen für das nette Lob. Besuchen Sie uns gerne bald wieder in den sonnigen Dolomiten im Falkensteiner Hotel Kronplatz – Wir freuen uns auf Sie! Beste Sonnengrüße vom Kronplatz Management – Falkensteiner Hotel Kronplatz

Dear Yahalom,thank you for being our guest and thank you for the positive review.We are glad that you think you returned and that everything was to your liking.We would be delighted to welcome you back to Kronplatz very soon!#welcomehomeWith kind regardsManagement - Falkensteiner Hotel Kronplatz

Dear guest,thank you very much for your 10 out of 10 rating!We would be delighted to welcome you back to Kronplatz very soon!#welcomehomeWith kind regardsManagement - Falkensteiner Hotel Kronplatz

Dear Guest, Thank you for taking the time to leave us a 5-star rating! We're so pleased to hear that you enjoyed your skiing vacation with us. Your kind words mean a lot to us and we'd love to have you back to Kronplatz in the near future.#welcomehomeWith kind regardsManagement - Falkensteiner Hotel Kronplatz#welcomehomeWith kind regardsManagement - Falkensteiner Hotel Kronplatz

Dear guest,thank you very much for your 10 out of 10 rating!We would be delighted to welcome you back to Kronplatz very soon!#welcomehomeWith kind regardsManagement - Falkensteiner Hotel Kronplatz

Dear Jiri,thank you very much for your 10-point rating!We would be happy to welcome you again at our hotel at Kronplatz!#welcomehomeWith kind regardsManagement - Falkensteiner Hotel Kronplatz

Liebe Cornelia,danke für Ihre Bewertung zu Ihrem Aufenthalt bei uns im Hause. Wir freuen uns zu lesen, dass Sie das Hotel als schön bezeichnen und dass Ihnen die Kulinarik und der SPA-Bereich zugesagt haben. #welcomehomeLiebe Grüße aus SüdtirolManagement - Falkensteiner Hotel Kronplatz

Dear Francesco,thanks for your rating. We are glad that you enjoyed your stay at our hotel!We send you warm greetings from the Kronplatz and look forward to welcoming you back to our hotel soon.#welcomehomeManagement - Falkensteiner Hotel Kronplatz

Dear Philip, thank you for your fantastic evaluation. We are pleased that you enjoyed your stay in our hotel! We send you warm greetings from Kronplatz and look forward to welcoming you back to our hotel soon. #welcomehome Management - Falkensteiner Hotel Kronplatz

Dear Jeong, Thank you very much for your positive review! We would be delighted to welcome you back to Kronplatz very soon! #welcomehome With kind regards Management - Falkensteiner Hotel Kronplatz

Liebe Katia, herzlichen Dank für Ihre 4-Sterne-Bewertung! Wir würden uns freuen, Sie schon bald wieder am Kronplatz begrüßen zu dürfen! #welcomehome Mit freundlichen Grüßen Management - Falkensteiner Hotel Kronplatz

Lieber Patric, danke für Ihre positive Rückmeldung und Bewertung zu Ihrem Aufenthalt bei uns im Hause. Wir freuen uns zu lesen, dass Ihnen der Wellnessbereich, der Bar- und Restaurantbereich und die Reinigung besonders zugesagt haben. Wir bedanken uns, für Ihre ehrliche Rückmeldung. Wir nehmen uns Ihre Meinung sehr zu Herzen, denn nur mit Ihrer Hilfe können wir uns verbessern! Wir würden uns freuen, Sie wieder bei uns willkommen zu heißen und Sie auf ein Neues von uns zu überzeugen zu dürfen! #welcomehome Liebe Grüße von den sonnigen Dolomiten Management - Falkensteiner Hotel Kronplatz

Sehr geehrte Frau Annegret, wir danken Ihnen, dass Sie sich die Zeit genommen haben eine so umfangreiche Rezension zu verfassen. Es freut uns, dass Ihnen das Zimmer und das Hotel generell gefallen haben. Es tut uns jedoch sehr leid zu lesen, dass wir Sie im Restaurant nicht von uns überzeugen haben können und dass unser kulinarisches Angebot nicht Ihren Vorstellungen entsprochen hat. Wir würden uns freuen, mit Ihnen darüber im Detail zu sprechen. Wenn Sie dies wünschen, können Sie uns gerne eine Nachricht an folgende E-Mail-Adresse senden: kronplatz@falkensteiner.com Die Zufriedenheit unserer Gäste ist uns sehr wichtig, ebenso eine offene und ehrliche Kommunikation. Wir würden uns sehr freuen, von Ihnen zu hören. Herzliche Grüße aus Südtirol, Management - Falkensteiner Hotel Kronplatz

Liebe Danuta, vielen Dank für 10/10 Bewertung! Es freut uns, dass Ihnen Ihr Aufenthalt in unserem Haus so zugesagt hat. Wir schicken herzliche Grüße aus den Südtiroler Bergen und freuen uns schon jetzt, Sie hoffentlich bald wieder bei uns im Hause willkommen zu heißen. Management – Falkensteiner Hotel Kronplatz

Good morning Piermarco, thank you for being our guest and thank you for your review! We are very pleased that you enjoyed your vacation in our hotel, especially the SPA, the breakfast, and the kindness of our Staff. We take the points you listed to heart and see them as an opportunity to improve and we will try to inform our guests more about the opening hours of the SPA. We hope to see you again soon at our hotel and send you warm greetings from the sunny South Tyrolean mountains. #welcomehome Management — Falkensteiner Hotel Kronplatz

Guten Morgen Marco, danke für Ihre Rückmeldung und Bewertung zu Ihrem Aufenthalt bei uns im Hause. Wir freuen uns zu lesen, dass Ihnen die Lage, die Zimmer und der Wellnessbereich zugesagt haben. Wir nehmen uns die von Ihnen genannten Punkte zu Herzen und sehen sie als Chance uns zu verbessern. Wir würden uns freuen, Sie schon bald wieder als Gast in unserem Hause begrüßen zu dürfen. Liebe Grüße vom winterlichen Kronplatz Management - Falkensteiner Hotel Kronplatz

Buongiorno Aurora, vorremmo ringraziarcii dal profondo del cuore per il suo feedback positivo e la valutazione del suo soggiorno nel nostro hotel. Siamo felici di sapere che abbia apprezzato la pulizia, il personale e il nostro "Welcome Dog". Saremo lieti di darLe il benvenuto di nuovo presso il nostro bellissimo Plan de Corones! #welcomehome Cari saluti dalle montagne innevate dell'Alto Adige Management - Falkensteiner Hotel Kronplatz

Gentile Sig. Luca, La ringraziamo molto per la valutazione del suo soggiorno nel nostro hotel. Cari saluti dalle montagne altoatesine Management - Falkensteiner Hotel Kronplatz

Buongiorno Fabio, Grazie mille per essere stato nostro ospite e grazie per la Sua recensione positiva! Ci fa molto piacere che abbia apprezzato il servizio e la posizione della nostra struttura. Speriamo di rivederLa presto al Plan de Corones e le mandiamo un caro saluto dalle montagne altoatesine. #welcomehome Management - Falkensteiner Hotel Kronplatz

Dear Johann, We would like to thank you from the bottom of our hearts for your positive feedback and evaluation of your stay at our hotel. We would be delighted to welcome you back to the Falkensteiner Hotel Kronplatz! #welcomehome Best regards Management - Falkensteiner Hotel Kronplatz

Buongiorno, Grazie per essere stato nostro ospite e grazie per la Sua recensione. Prendiamo a cuore il punto che ha elencato. Vediamo il suo feedback come un'opportunità per migliorare. Ci farebbe piacere sentirla personalmente per approfondire la sua permanenza da noi, le opinioni degli ospiti sono molto importanti. Se ha piacere può contattarci tramite telefono o e-mail. cari saluti dalle montagne altoatesine Management - Falkensteiner Hotel Kronplatz

Lieber Klaus, vielen herzlichen Dank für Ihre tolle Punktegabe. Wir würden uns freuen Sie bald erneut bei uns begrüßen zu dürfen. Herzliche Grüße vom Kronplatz