ブルックヘーヴンの格安ホテル

「the staff was so rude and it took me 45 minutes to check in because my reservation wasn't "popping up in their system"」

「The room was in extremely poor condition and looked nothing like the photos. The non-smoking bed had cigarette burns and stains, and there was heavy dirt and grime along the baseboards that almost looked like mold. Overall, the room felt unsanitary and the property was clearly not well maintained. After inspecting the room, the staff insisted everything was fine. It wasn’t until I continued expressing my concerns about the condition of the room that they finally agreed to issue a refund. I...

「No extra tissue paper.」

「It did」

「Best place to say for visitors!! You are centrally located downtown where it’s not too crowded and you able to enjoy the heart of the city. The check-in and check-out process were seamless. The rooms were comfortable and fully equipped with everything we needed. Will definitely stay here again upon my next visit.」