2/10 (非常に不満)
Laura
カップルで旅行
2025 年 9 月 14 日
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、設備とサービス
We booked a 2 night stay for 2 rooms a year in advance since it was a busy summer camp pick-up weekend at the lake. We paid almost $1000 a year in advance for these rooms.
When we arrived, we were told we had one night but that they didn’t have rooms for the 2nd night. It turns out they booked a wedding and decided we weren’t as important and told us to find another place to stay for night 2.
It was a horrendously bad decision to bump us because they booked a wedding.
They tried to blame Expedia.
In the end, they had horrid customer service and treated us like we didn’t matter.
Expedia ended up refunding the entire weekend for all of the expenses.
It should have been the Newfound Lake Inn.
Shame on them. They are not worth the stay.
Laura
2025 年 8 月に 2 泊滞在