Dear Tomoko, thank you very much for taking the time to leave us a review, as a small business we grow with feedback, we are so pleased to know that you find us to be good value for money, we are looking forward to welcome you once again next time you visit Bristol. Best Wishes

Dear Miya, I am sorry to hear that you did not enjoy your stay with us. I was wondering if you could get in touch with the hotel to discuss the issues that you had in more detail so I can address them more directly with yourself. We are about to undergo further refurbishment in our single rooms so it would be great for you to see this when they are finshed. I am sorry the issue with the blind had not been resolved- I have through with the team how to deal with issues like this. I hope to welcome you in the future. Kind regards, Lizzie Operations Manager

Dear Ahmed, Thank you very mich for taking your time to leave us a review, as a small business we grow with feedback, we are so pleased to know that you had a good stay with us, we are looking forward to welcome you once again next time you visit Bristol.

Dear Nicole, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, we will look forward to welcome you once again next time you visit Bristol, Best Wishes

Dear Allison, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, we are sorry to hear about this, we have the heating on timer, but guest can turn in on or off from the bedroom, just adjustin the radiator valve. Parking is indeed 12.00 per night, prices in Bristol per day range from 15-25 per day, Best Wishes

Dear Osariemen, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, we are looking forward to welcome you once again next time you visit Bristol. Best wishes

Dear Caroline, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, we are currently undergoing many changes in the hotel/rooms, we hope next time you visit Bristol that you can notice our improvement, Best wishes

Dear Simon, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, we are so pleased to hear that you had a good stay with us! We are looking forward to welcome you once again next time you visit Bristol. Best wishes

Dear Richard, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, we do have bigger rooms for those that ennjoy the extra space like our double rooms and king size bedrooms, best wishes

Dear Carol, thank you very much for taking your time to leave us a review, as a small business we grow with this feedback, we are so pleased to hear that you enjoy your stay with us, we are sorry for any inconvinience caused by the lift, we are working very hard to get it back on service as soon as possible. We are looking forward to welcome you once again next time you visit Bristol. Best wishes, Judith

Dear Jarrett, thank you very much for taking your time to leave us a review, as a small business we thrive with feedback, we are sorry to hear about this things, I can assure you we will look into it to avoid it from happening again, Best Wishes

Dear Fiona, thank you very much for taking the time to leave us a review, as a small business we grow with feedback, we are looking forward to welcome you once again next time you visit Bristol. Best Wishes,

Dear Fran, thank you very much for taking your time to leave us your feedback, we are so pleased to hear that you had a good stay with us, we are looking forward to welcome you once again next time you visit Bristol.

Dear Damian, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, we are so pleased to hear that you had a good stay with us! We are looking forward to welcome you once again next time you visit Bristol. Best wishes

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Dear Sam, thank you very much for taking the time to leave us a review, as a small business we grow with feedback, Best Wishes,

Dear Guest, thank you very much for taking the time to leave us a review, as a small business we grow with feedback, Best Wishes

Dear Luke, thank you very much for taking your time to leave us a review, as a small business we grow with feedback, Best Wishes

Dear Andrew, thank you very much for taking your time to leave us a review, Best Wishes

Dear John, thank you very much for taking your time to leave us a review, Best Wishes

Dear Heather, thank you very much for taking the time to leave us a review, as a small business we thrive with feedback, we are so pleased to know that you enjoyed the location and the hotel. We are sorry to hear you experienced some rooms from the other rooms. Best wishes

Dear Elaine, thank you very much for this feedback, we are so pleased to know that you had a good stay with us, We have taken note of this requests. we are looking forward to welcome you once again next time you visit Bristol.

Dear Paul, Thank you very much for your feedback, we are sorry to hear that you experienced this, we have a good heating system in place we adjusted the heating times to reflect this, and also sorted any issues. We are sorry this wasn't looked at durind your stay, the reception team is happy to assist you 24/7/ Best Wishes

Dear Angelina, thank you very much for taking the time to leave us a review, as a small business we grow with feedback, we are so pleased to know that you had a good stay with us, and that the team was welcoming and accommodating, we send you a big thank you from: Katie, Noah, Naomi. Best wishes

Dear Katy, thank you very much for taking the time to leave us a review, as a small business we grow with feedback, we are so pleased to know that you enjoyed your stay with us! We are looking forward to welcome you once again next time you visit Bristol. Best wishes,

Dear Dirk, thank you very much for taking the time to leave us a review, as a small business we grow with this feedback, we are so pleased to hear that you enjoyed your stay with us! Best Wishes,

Dear Luca, Thank you very much for taking the time to leave us a review, as a small business we thrive with feedback! We are so pleased to hear that you had a good stay with us! We are looking forward to welcome you once again next time you visit Bristol. Best Wishes,

Dear Yung, thank you very much for taking the the to leave us a review, as a small business we grow with this feedback. We are currently undergoing many changes in the hotel/rooms, we hope next time you visit Bristol that you can notice our improvements. Best Wishes,

Dear Scarlett, thank you very much for taking the time to leave us a review, as a small business we grow with feedback! Wea re sorry to hear the noise that you experienced from Racks bar and Kitchen, I will give your feedback to the restaurant manager, Our reception is available 24/7, they are there to assist with any issues and requests. We are looking forward to welcome you once again next time you visit Bristol. Please feel free to request a room in the higher floors. Best Wishes

Dear Ovidiu, thank you very much for taking the time, as a small business we thrive with feedback. We are sorry to hear that the weather had an impact in your stay, we do not have air con, but we do have fans upon request. Best wishes

Dear Stuart, thank you very much for your feedback, as a small business we thrive with feedback, we are sorry to hear this, we do not have air con, but we do have fans upon request. We are in a lively area, but happy to allocate a room in a higher floor. Best Wishes

Dear Guest, we are unable to see your reservation as this is as anonymous, we are sorry to hear this, we are pleased to know the team was prompt to contact you, we are sorry for any inconvenience caused, feel free to contact us to follow this up. Best Wishes,

Dear Anonymous guest, thank you very much for taking your time to leave your feedback, as a small business we thrive with this, we are sorry to hear that you did not enjoy your stay, our rooms are standard size, 3* hotel, rates are upon availability. We appreciate this feedback so we can avoid this from happening again, thank you

Dear Clark, thank you very much for taking your time to leave us your review, as a small business we grow with feedback! We are so pleased to know you had a good stay with us and that the staff was welcoming! We are looking forwward to see you again next time you visit Bristol. Best Wishes,

Dear David, thank you so much for taking the time to leave us a review, as a small business we grow with feedback, we are so pleased to know that you had a good stay with us, we are currently doing small updates in the hotel/rooms, so we hope next time you visit Bristol

Dear Sam, thank you for taking your time to leave us a review, as a small business we grow with feedback! We are sorry to hear you did not have a good stay with us, we would like to know what affected your stay so we can avoid this from happening again.Thank you.

Dear Luciana, thank you very much for taking your time to leave us a review, as a small business we grow with this feedback! We are sorry to hear about the cleanliness on the first room. We are pleased to know Tom and the team were able to assist you during your stay, Best Wishes,

Dear David, thank you very much for taking the time to leave us a review, as a small business we grow with this feedback! We are so pleased to know that you had a good stay with us, we are looking forward to welcome you once again next time you visit Bristol. Best wishes,

Dear Patrick, thank you very much for taking your time to leave us a review, as a small business we grow with feedback! I can assure you we will look into this with the team and out house manager to avoid it from happening again, we are really sorry for this. Best Wishes

Dear guest thank you very much for taking the time to leave us a review. as a small business we grow with feedback! We are so pleased to know that you had a good stay with us! We are looking forward to welcome you once again next time you visit Bristol. Best wishes

Dear Kevin, thank you very much for taking the time to leave us a review, as a small business we grow with feedback! We are so pleased that you had a good stay with us! We are looking forward to welcome you once again next time you visit Bristol, Best Wishes,

Dear Peter, thank you very much for your feedback, as a small business we grow with feedback. We are pleased you had a good stay, parking is advertised and as we can see you book via expedia, the cost is advertised in the different overview and details of the hotel. Best wishes

Dear Cathy, thank you very much for taking the time to leave us your review, as a small business we grow with feedback! I am so pleased to know that you had a good stay with us! We are looking forward to welcome you once again next time you visit Bristol. Best Wishes

Dear Onyinyechi, thank you very much for taking the time to leave us a review, as small business we grow with feedback, We are pleased to know you had a good stay with us, we are currently undergoing many changes in the hotel and room, and we hope you can notice our improvements, best Wishes

Dear Thomas, thank you very much for taking the time to leave us a review, as a small business we grow with feedback! Best Wishes