ロビーラウンジ

ブリスベン ワン アパートメンツ バイ Cリックスの口コミ

4 out of 5

口コミ

8.2

とても良い

評価 10 - 441 件の口コミ中 190 件が非常に良い" "
評価 8 - 441 件の口コミ中 137 件が良い" "
評価 6 - 441 件の口コミ中 66 件が普通" "
評価 4 - 441 件の口コミ中 28 件が不満" "
評価 2 - 441 件の口コミ中 20 件が非常に不満" "

8.4/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

4/10 (不満)

Kazuhiro

2024 年 3 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Kazuhiro,Thank you for taking the time to rate your recent stay with us, although we regret to see that it fell below your expectations. Your feedback is valuable to us, and we would greatly appreciate any additional comments or concerns you may have had during your stay.If there are specific areas where we can improve or if there are any issues that we may have overlooked, please don't hesitate to let us know. Our aim is always to ensure that our guests have a comfortable and enjoyable experience, and we take all feedback seriously in our efforts to continually enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

10/10 (非常に良い)

YUKIYO

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
清潔でアクセスも良かった
2023 年 11 月に 9 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Yukiyo,Thank you for sharing your feedback with us! We're pleased to hear that you found our property clean and easy to access. Maintaining a high standard of cleanliness and ensuring ease of access are priorities for us, and we're delighted to know that you had a positive experience in these aspects.If there's anything specific you appreciated about your stay or if you have any preferences for your next visit, please feel free to let us know. We're here to make your stay comfortable and enjoyable.We appreciate your choice to stay with us, and we look forward to the opportunity to welcome you back to Brisbane One Apartments. If you have any future travel plans or if there's anything else we can assist you with, please don't hesitate to reach out.Thank you for your kind words, and we hope to host you again soon!

6/10 (普通)

Reiko

2023 年 10 月に 4 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2023 年 11 月 1 日)
Dear Reiko,Thank you for your feedback and rating. If there were any particular issues or concerns during your stay that you'd like to address, please feel free to share them. We're always looking for ways to improve our services and ensure our guests have a great experience.

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、設備とサービス
洗濯機、乾燥機など設備されている物が使いやすかったです。サウスバンクや美術館へ近くて便利でした。スタッフもとてもフレンドリーで好感を持ちました。
2019 年 12 月に 5 泊滞在

10/10 (非常に良い)

Josefa

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Comvenient location and clean
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Marc、Cochrane

良かった点 : 清潔度、設備とサービス
Nice central location but as with a few other of these kind of properties, not everything worked as expected: the internet access was inop and the dryer broken. I found out about the broken dryer too late: it was my last night, the washer was already finished. No chance to get this fixed or my clothes dry anymore before checkout. On the bright side: the hotel offered a partial refund for the missing internet access. Would I come here again? Yes. The location is perfect and I might just have had bad luck with the apartment. The front staff reacted professional and I bought a data plan from the refund they offered for the broken internet access. All is well :)
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Carla

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lovely apartments, safe complex, good amenities.
2024 年 5 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Carla,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 (非常に良い)

Luke

2024 年 4 月に 4 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Luke,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 (非常に良い)

Jacinta

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Jacinta,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 (非常に良い)

Michael

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Easy access great views
2024 年 4 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Michael,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback, and we're glad to hear that overall, you had a positive experience.If there are any specific areas where you feel we excelled or where we could improve, we would greatly value your input. Your feedback helps us to continually enhance the quality of our services and facilities for all our guests.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

8/10 (良い)

Timothy

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sound proofing on the windows would make this property 5/5. Was the only let down.
2024 年 4 月に 4 泊滞在
Kind Regards, Christopher Rinaudo General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Timothy,Thank you for your feedback. We appreciate your suggestion regarding soundproofing on the windows to enhance the overall experience of our property.Ensuring a peaceful and comfortable environment for our guests is a top priority for us, and we will certainly consider your recommendation for improving sound insulation in the rooms.Your input is invaluable to us as we strive to continuously enhance our facilities and services. If there's anything else we can do to further improve your stay or if you have any additional suggestions, please don't hesitate to reach out. We're committed to making your experience with us as enjoyable as possible.

10/10 (非常に良い)

Edna

Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Edna,I hope this email finds you well.Thank you for choosing to stay with us recently. We appreciate your feedback and are glad to see that you had a positive experience during your time here. Your satisfaction is our top priority, and we're thrilled to have met your expectations.If you have any further comments or suggestions on how we can improve, please don't hesitate to reach out. Your insights are invaluable to us as we strive to continuously enhance our services.We hope to have the pleasure of welcoming you back in the near future.

4/10 (不満)

Lloyd

Staff not helpful. Lift stuck numerous times. Continuously ang to ask arrival time. Shower had more water outside after shower than inside.
2024 年 2 月に 1 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you!

10/10 (非常に良い)

Sarah

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent location with walking distance to shops, dining and museum within the Southbank area Would recommend to upgrade their coffee from International Roasta and ensuring guests have enough tea coffee & sugar for their entire stay I would recommend a mirror for guests to help check the exit from parking on site due to high volume of scooters going along Boundary Street
2024 年 2 月に 3 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you!

4/10 (不満)

Shan

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度
crockroach in the building, no vip wine as mentioned, not friendly for checkin and communication, ask me wait 20mins to waiting for check in
2024 年 2 月に 2 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you!

10/10 (非常に良い)

Dipali

良かった点 : 清潔度、施設のコンディションと設備
The service was amazing and the studio appt had everything we needed.
2024 年 2 月に 2 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you!

10/10 (非常に良い)

Kerrie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Dear Kerrie,Thank you for your rating! We greatly appreciate your positive feedback and are delighted to hear that you had an enjoyable experience with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If there is anything else we can do to further enhance your stay or if you have any additional feedback to share, please feel free to reach out. We look forward to welcoming you back for another fantastic stay in the future!

4/10 (不満)

Craig

良かった点 : 設備とサービス
Blinds missing in room and no curtains - constantly in view of the block accross the way. Room was for the most part clean , although certain areas had been missed (eg there was someones contact lenses and empty packets in the medicine cabinet). Did not honor benefits listed - was told free self parking meant i was free to go find parking by myself, just not in the properties car park. They did after being challenged on this give visitors pass, but wine not given. Staff were very friendly throughout. Not sure if it is an error on expedias side that this is offered.
2024 年 1 月に 13 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 2 月 8 日)
Thank you for your feedback.

10/10 (非常に良い)

Bjarne

良かった点 : 施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you!

10/10 (非常に良い)

Romina

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Sehr großzügiges Apartment mit Waschmaschine und Trockner und gut ausgestatteter Küche.
2024 年 1 月に 3 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Romina,We're delighted to hear that you found our apartment very spacious and well-equipped! The inclusion of a washing machine and dryer, along with a well-equipped kitchen, is designed to enhance the convenience and comfort of your stay.If there's anything more we can do to make your time with us even better or if you have any specific preferences, please feel free to let us know. We appreciate your positive feedback and look forward to hosting you again in the future.

10/10 (非常に良い)

Alick

2024 年 1 月に 4 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Alick,We're thrilled to receive a perfect rating! Thank you so much for taking the time to share your positive feedback. We're delighted that your experience with us met or exceeded your expectations. If there's anything specific that stood out during your stay or if you have any suggestions for improvement, please feel free to share. We look forward to the opportunity to welcome you back and provide another exceptional experience in the future.

8/10 (良い)

Scott

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent stay. We had an issue with the fridge in our apartment and this was handled promptly
2024 年 1 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Scott,Thank you for sharing your feedback about your recent stay. We're thrilled to hear that you had an excellent stay with us.We appreciate your understanding and patience regarding the issue with the fridge, and we're pleased that it was handled promptly. Our team is committed to providing the best possible experience for our guests, and we're glad we could resolve the matter efficiently for you.If there's anything else you'd like to share or if there are specific details you'd like us to consider, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for another enjoyable stay.Thank you for choosing to stay with us.

8/10 (良い)

Mitchell

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Convenient easy to get around close to everything will stay again. Also price was great for what you got.
2024 年 1 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Mitchell,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you found our location convenient and easy to get around, and that it was close to everything you needed. We're also pleased that you found the price great for the value you received.If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We value your feedback and appreciate your choice to stay with us.Thank you for choosing our accommodation, and we look forward to hosting you again on your next visit.

10/10 (非常に良い)

Susanne

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Right in the middle of the city but away from the hustle and bustle. Perfect for a short break away.
2024 年 1 月に 4 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Susanne,Thank you for sharing your positive feedback about your recent stay. We're delighted to hear that you enjoyed our central location while still being away from the hustle and bustle. It's wonderful to know that our setting was perfect for your short break away.If there's anything specific you enjoyed or if you have any preferences for your next visit, please feel free to let us know. We value your feedback and appreciate your choice to stay with us.Thank you for choosing our accommodation, and we look forward to hosting you again for another relaxing break.

8/10 (良い)

William

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Tanyaからの返信 (投稿日 : 2024 年 2 月 4 日)
Thank you!

6/10 (普通)

Christian

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Great location to the city and convenient access to the markets. Would rate higher, however, there was no WiFi during our entire stay. This was particularly important for travelers and the reason why the hotel was selected.
2024 年 1 月に 5 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Christian,Thank you for taking the time to provide feedback about your recent stay. We're pleased to hear that you found our location great and convenient, especially for access to the markets.However, we sincerely apologize for the inconvenience caused by the lack of WiFi during your entire stay. We understand the importance of reliable internet access, especially for travelers, and we regret falling short in this regard. Please be assured that we are investigating the issue and taking steps to ensure such disruptions do not happen in the future.If there's anything else you'd like to share or if there are specific details you'd like us to consider, please feel free to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Thank you for choosing to stay with us.

8/10 (良い)

Justin

良かった点 : 清潔度
2024 年 1 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Justin,I trust this message finds you well. We appreciate your recent stay with us and want to express our gratitude for taking the time to provide feedback.We are pleased to see that you rated your experience an 8 out of 10. Your input is invaluable to us as we continually strive to enhance our services. If there are specific details or areas where we can further improve and elevate your experience to a perfect 10, please feel free to share your thoughts.Thank you for choosing Brisbane One Apartments by CLLIX. We look forward to the opportunity to host you again and provide an even more exceptional stay in the future.

10/10 (非常に良い)

Regina

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 8 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Regina,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback.If there's anything specific that made your stay exceptional or any suggestions you have for future improvements, please feel free to let us know. We look forward to the opportunity to welcome you back for another wonderful stay.Thank you for choosing to stay with us!

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 清潔度
Kitchen utensils were a little limited. Having one key access to the apartment which I need to share with my partner was rather inconvenient at times.
2023 年 12 月に 14 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Sheau Fang Low,Thank you for sharing your feedback with us. We appreciate your insights regarding the limited kitchen utensils and the inconvenience of having a single key access to the apartment, shared with your partner.Your comments are valuable, and we will certainly review the availability of kitchen utensils to ensure a more comprehensive selection for our guests. Additionally, we will explore options to address the inconvenience related to the single-key access.We apologize for any inconvenience caused during your stay and appreciate your understanding. If you have any further suggestions or specific details you'd like to share, please feel free to reach out directly. We value your input and are committed to continually improving our services.We hope to have the opportunity to welcome you back for an enhanced experience in the future.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2023 年 12 月に 12 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay at Brisbane One Apartments by CLLIX. We appreciate your input and are pleased to learn that your overall experience earned an 8/10 rating.We value your feedback, and if there are specific areas where we could have improved to make your stay even better, we would love to hear your suggestions. Your insights are instrumental in our ongoing efforts to enhance the quality of our services.If your travels bring you back to the area, we hope to have the pleasure of welcoming you again and ensuring a more seamless and enjoyable stay.Thank you for choosing Brisbane One Apartments by CLLIX as your accommodation. We look forward to the opportunity to serve you in the future.

10/10 (非常に良い)

Annilise、Huntington Beach

良かった点 : 設備とサービス
Easy location from which to navigate many places in the city. Hotel staff at reception were very helpful in solving several problems. Having a washer and dryer in the unit was extremely helpful.
2024 年 1 月に 3 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Annilise,Thank you for taking the time to share your positive experience at Brisbane One Apartments by CLLIX. We are thrilled to hear that our location made it easy for you to navigate the city, and that you found our reception staff to be helpful in resolving any issues.It's wonderful to know that the inclusion of a washer and dryer in your unit added convenience to your stay. We strive to provide amenities that make our guests' experiences enjoyable and hassle-free.Receiving a perfect 5/5 rating from you is truly gratifying. We appreciate your feedback and are delighted that we could contribute to making your stay exceptional.Should you ever return to the city, we look forward to the opportunity of hosting you again and providing another wonderful experience.Thank you for choosing Brisbane One Apartments by CLLIX as your accommodation.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
2024 年 1 月に 2 泊滞在
Chrisからの返信 (投稿日 : 2024 年 1 月 15 日)
Hi Guest,Thank you so much for the outstanding 5 out of 5 rating! We are truly delighted to hear that your experience at our hotel was nothing short of exceptional. If you have any specific highlights or if there's anything you would like to share about your stay, we would love to hear more. Your feedback is invaluable to us and helps us ensure that we consistently meet the expectations of our guests.Once again, thank you for choosing us, and we look forward to the pleasure of hosting you again in the future.Kind Regards,Chris RinaudoGeneral Manager

10/10 (非常に良い)

Constantine、Grey Lynn

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The best thing I can say about Brisbane One is the friendliness and helpfulness of the staff. We had a couple of minor issues with the apartment we checked into, and given the holidays it was hard to get things fixed so they moved us into another apartment. The reception staff couldn't have been more helpful and they made what could have been a disappointing stay into something positive. The room was great, with a good kitchen and bathroom, and comfortable bed. Really good location, walkable to the CBD and all that the Southbank of Brisbane has to offer.
2023 年 12 月に 10 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Constantine,Thank you for sharing your positive experience at Brisbane One. We're delighted to hear that the friendliness and helpfulness of our staff stood out during your stay. We understand that minor issues can occur, and we appreciate your understanding during the holiday period.It's wonderful to know that our reception staff went above and beyond to ensure your satisfaction by promptly addressing your concerns and facilitating a move to another apartment. We strive to make every guest's stay enjoyable, and your feedback reinforces our commitment to providing excellent service.We're pleased that you found the room amenities, including the kitchen and bathroom, to be to your liking. Additionally, it's great to hear that the central location allowed you to explore the CBD and the vibrant Southbank of Brisbane easily.We appreciate your kind words, and we look forward to the opportunity to welcome you back on your future visits to Brisbane.

10/10 (非常に良い)

Haoran

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Haoran,I hope this message finds you well. Thank you for choosing to stay with us and for giving us a perfect rating of 5/5. We are truly grateful for your positive feedback.Your satisfaction is our top priority, and we are thrilled that you had a fantastic experience during your stay. If there are any specific details you loved or if you have further suggestions, please feel free to share your thoughts. We value your feedback and look forward to the opportunity to welcome you back for another outstanding stay in the future.Thank you once again for staying with us!

2/10 (非常に不満)

Milia

グループ旅行
気になった点 : 清潔度
2023 年 12 月に 27 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Milia,I hope this message finds you well. Thank you for staying with us and taking the time to provide a rating of 2/10. We appreciate your feedback, and we sincerely apologize if your experience did not meet your expectations.Your satisfaction is important to us, and we would like to learn more about your specific concerns to address them effectively. If you have any details or suggestions you would like to share, please feel free to provide additional information. We are committed to improving our services based on valuable guest feedback.Thank you for choosing to stay with us, and we hope to have the opportunity to make amends and provide a better experience in the future.

10/10 (非常に良い)

Julie

2023 年 12 月に 7 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Julie,I hope this message finds you well. Thank you for choosing to stay with us and for giving us a perfect rating of 5/5. We are truly grateful for your positive feedback.Your satisfaction is our top priority, and we are thrilled that you had a fantastic experience during your stay. If there are any specific details you loved or if you have further suggestions, please feel free to share your thoughts. We value your feedback and look forward to the opportunity to welcome you back for another outstanding stay in the future.Thank you once again for staying with us!

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度
Okay option
Location is good Building is quite new Bed/mattress is not comfortable Curtain is not fit So no privacy from the twin tower less than 5 meters away
2023 年 12 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Valued Guest,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We appreciate your feedback, and we are glad to hear that you found the location favorable and that the building is relatively new.We apologize for any discomfort you experienced with the bed/mattress and the curtains. Your comments are valuable, and we will certainly look into ways to enhance the comfort and privacy aspects of our rooms. Our goal is to provide a satisfying and enjoyable stay for our guests, and your input helps us identify areas for improvement.If there are any specific details you would like to share regarding your experience or if you have additional suggestions, please feel free to reach out to us directly. We want to ensure that your concerns are addressed and that you have a positive experience during your future visits.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide an improved experience.

10/10 (非常に良い)

Verena

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Verena,We are delighted to receive your perfect rating! Thank you for taking the time to share your feedback and for choosing to stay with us. It's always our goal to provide a wonderful experience for our guests.If you have any specific comments or if there's anything in particular that made your stay exceptional, please feel free to share. We appreciate your positive review and look forward to the opportunity to welcome you back in the future.If there's anything more we can do for you, please don't hesitate to let us know. We strive to make each guest's stay memorable and enjoyable.

10/10 (非常に良い)

Lori

良かった点 : 清潔度、施設のコンディションと設備
Amazing hotel
2023 年 12 月に 3 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Lori,We are delighted to receive your perfect rating! Thank you for taking the time to share your feedback and for choosing to stay with us. It's always our goal to provide a wonderful experience for our guests.If you have any specific comments or if there's anything in particular that made your stay exceptional, please feel free to share. We appreciate your positive review and look forward to the opportunity to welcome you back in the future.If there's anything more we can do for you, please don't hesitate to let us know. We strive to make each guest's stay memorable and enjoyable.

8/10 (良い)

Brajesh

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Best location near public transport, restaurants and parks.
2023 年 12 月に 13 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Brajesh,Thank you for highlighting the positive aspects of our location! We're delighted to know that our hotel is situated in the best location, offering proximity to public transport, restaurants, and parks. Your feedback is truly appreciated, and we look forward to providing you with an outstanding experience during your stay. Should you have any specific preferences or requests, please don't hesitate to let us know. We aim to make your time with us both convenient and enjoyable.

10/10 (非常に良い)

Joel

2023 年 12 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Joel,Thank you so much for taking the time to provide us with a perfect 5/5 rating! We are thrilled to hear that your stay at Brisbane One Apartment by CLLIX met or exceeded your expectations.Your positive feedback is greatly appreciated, and it motivates our team to continue delivering exceptional service. If there are specific aspects of your stay that you particularly enjoyed or any team members who made a significant impact, we would love to hear more about it.It was our pleasure to have you as our guest, and we look forward to welcoming you back to Brisbane One Apartment by CLLIX for another outstanding experience in the future.If there is anything you need or any special preferences you have for your next visit, please feel free to let us know. Your satisfaction is our priority.Once again, thank you for choosing Brisbane One Apartment by CLLIX.

8/10 (良い)

Lianne

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 12 月に 3 泊滞在
Chrisからの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Lianne,It sounds like your experience was quite positive overall! If there were any specific areas that you feel could be improved to turn that 8 into a 10 next time, I'd love to hear your thoughts. Your feedback is invaluable in helping us continually enhance our guests' experiences.Kind Regards, Chris Rinaudo General Manager

10/10 (非常に良い)

Victoria

2023 年 12 月に 2 泊滞在
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Vic,Thank you for awarding us a perfect 5/5 rating. We are delighted to learn that your experience met or exceeded your expectations. It is our goal to provide excellent service, and your positive feedback is truly appreciated.Should your travels bring you back to our area, we would be honored to welcome you again and continue to provide you with the outstanding service you deserve.Thank you for choosing Brisbane One Apartments by CLLIX.

10/10 (非常に良い)

Gemma

家族旅行
良かった点 : 清潔度、客室の快適度
I love this place!
The Wi-Fi worked well for work and everything was as advertised! I thoroughly enjoyed my stay and would highly recommend to anyone travelling alone, as a couple or as a family! I am really sad to leave.
The pool
The second bedroom
The view
2023 年 11 月に 18 泊滞在
Chrisからの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Gemma,It's fantastic to hear that you had a wonderful experience during your stay! I'm thrilled that the Wi-Fi suited your needs and that everything met your expectations. Your recommendation means a lot, and we're delighted to have provided a great experience for solo travelers, couples, and families alike. We'll be more than happy to welcome you back whenever you're in the area again. Thank you for choosing us, and we hope your future travels are just as enjoyable!Kind Regards, Chris Rinaudo General Manager

6/10 (普通)

Mark

良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
Although it was a studio is basically a bed with not much room. It ajoined another studio with a common door so that every time it opened it sounded like someone was entring my apartment. Plus those in the other studio were noisy on Friday night coming in and out at 1am. Could hear their conversations. Yeah it was a cheap night but much prefer pay a little extra for quite
2023 年 12 月に 2 泊滞在
Chrisからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Mark, I apologize for the inconvenience you experienced during your stay. Your feedback regarding the noise from the adjoining studio and the disturbance caused by the shared door is important. We strive to provide a comfortable and peaceful environment for all our guests, and it's regrettable that this aspect fell short during your visit. We'll review this concern to ensure a more enjoyable experience for future guests. Your insights are truly valuable, and we appreciate your understanding. Should you consider staying with us again, please let us know in advance, and we'll ensure a more suitable arrangement for a peaceful stay. Thank you for sharing your experience with us.Kind Regards, Chris Rinaudo General Manager

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was a great property to stay at. Walking distance to shops and restaurants. Would definitely stay again.
2023 年 12 月に 4 泊滞在
Karenからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi KarenIt's wonderful to hear that you had a great stay! Being within walking distance of shops and restaurants definitely adds to the convenience. We're thrilled that you enjoyed your time here and that you'd consider staying again in the future. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager

8/10 (良い)

Adam

良かった点 : 清潔度、施設のコンディションと設備
Kind Regards, Chris Rinaudo General Managerからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Adam,Thank you for taking the time to share your rating following your recent stay. We appreciate your feedback and are pleased to see that your overall experience was positive.If there are specific areas where we can further improve or if you have additional comments to share, please feel free to let us know. Your satisfaction is important to us, and we value the opportunity to enhance our services.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 (非常に良い)

Tracey

2023 年 12 月に 3 泊滞在
Chrisからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Tracey,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager

6/10 (普通)

Nuti

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
Apartment was beautiful but the AC does not reach the rooms and the fans do nothing for the heat that comes in through the windows even with the blinds pulled down. The WIFI was very spotty and we had trouble connecting laptops for work assignments or even the smart TV to watch anything.
2023 年 11 月に 4 泊滞在
Chrisからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Nuti,I'm glad to hear you found the apartment beautiful, but I'm sorry to learn about the issues you faced with the air conditioning and the Wi-Fi. Your comfort and convenience are essential to us, and it's disappointing that the AC didn't reach the rooms effectively and that the fans weren't helpful in mitigating the heat. Additionally, spotty Wi-Fi can be incredibly frustrating, especially when trying to complete work assignments or enjoy entertainment.We'll investigate and address these concerns promptly to ensure a more comfortable and seamless experience for our guests in the future. Please accept our apologies for the inconvenience caused during your stay. If you plan on staying with us again, please let us know in advance so that we can ensure these issues are resolved, allowing for a more enjoyable and productive visit. Thank you for bringing these matters to our attention. Kind Regards, Chris Rinaudo General Manager

10/10 (非常に良い)

Ernie

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lovely views from our 23rd floor apartment. Pool suitable for lap swimming. The cutting board was missing from an otherwise well-equipped kitchen. Would go there again.
2023 年 11 月に 8 泊滞在
Chrisからの返信 (投稿日 : 2023 年 12 月 18 日)
Hi Ernie,Thank you so much for your wonderful rating. We're thrilled that despite some challenges, you still found your experience worthy of a top score. Your feedback means a lot to us, and we're continuously working to ensure an even better stay for our guests in the future. If there's anything else we can do to enhance your experience next time, please let us know. We look forward to welcoming you back!Kind Regards, Chris Rinaudo General Manager