Location is great. I’ve never been asked for photo ID at check-in before…I found it odd …Room and downstairs were lovely, comfortable. There were insects coming out from under the bath. The carpet in hallway needs an upgrade, there were drips coming from the ceiling. I paid the €5 overnight car park fee and went off on a hike with my kids. Half way round Bray Head I thought of renewing the car park ticket , but nothing I could do. When we got back to hotel at 5pm, car was clamped. €125 had to be paid for release fee😠 I feel this is unreasonable as we were staying the 2 nights.
noreen
2022 年 2 月に 2 泊滞在
10/10 (非常に良い)
James
カップルで旅行
2021 年 11 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at the Royal Hotel are so helpful, understanding, kind. The breakfast staff couldn’t do enough for you very friendly.
James
2021 年 11 月に 2 泊滞在
4/10 (不満)
Declan
2021 年 10 月 29 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Declan
2021 年 10 月に 1 泊滞在
4/10 (不満)
Chris
2021 年 9 月 18 日
気になった点 : 施設のコンディションと設備
Don’t bother
Very expensive for the quality of a very old & run-down building. Then to pay extra for parking is poor. Very tired hotel & staff generally grumpy
Chris
2021 年 9 月に 1 泊滞在
8/10 (良い)
Rosie
2021 年 9 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rosie
2021 年 9 月に 1 泊滞在
10/10 (非常に良い)
ALAN
2021 年 9 月 4 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great weekend
We had a lovely weekend and really look forward to coming back.
ALAN
2021 年 8 月に 2 泊滞在
8/10 (良い)
Sharon
家族旅行
2021 年 8 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel staff were excellent, couldn’t be more helpful. Hotel was spotless. The only complaint I have is the restaurant, not enough choices on menu, we were left over an hour before food was served and requested drinks while my daughter was having dersert and did not get them. Menu needs to be updated for evening meals.
Sharon
2021 年 8 月に 3 泊滞在
8/10 (良い)
Stephen
グループ旅行
2021 年 8 月 22 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Stephen
2021 年 8 月に 1 泊滞在
8/10 (良い)
Joanne
家族旅行
2021 年 8 月 22 日
良かった点 : スタッフとサービス
Joanne
2021 年 8 月に 5 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2021 年 8 月 16 日
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Wouldn’t stay again
The toilet in our room was blocked. The rooms were very dated. The shower/bath was very high and slippy. Staff were rude too
宿泊されたお客様
2021 年 8 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2021 年 8 月 3 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
bar food was excellent
宿泊されたお客様
2021 年 7 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2021 年 8 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
food was excellent and staff were all very helpful and friendly.
宿泊されたお客様
2021 年 7 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
2021 年 7 月 18 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Management should focus on costumer service it needs lot of improvement!! Despite the place needs a good refurbishment at least the service could be better . Holding deposits incase any damages happens in the room it’s something never seen in hospitality even in b&b !
宿泊されたお客様
2021 年 7 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2021 年 7 月 2 日
H
宿泊されたお客様
2021 年 6 月に 2 泊滞在
4/10 (不満)
Owen mckenna
家族旅行
2021 年 6 月 28 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Owen mckenna
2021 年 6 月に 2 泊滞在
8/10 (良い)
Rita
グループ旅行
2021 年 6 月 26 日
良かった点 : 清潔度、客室の快適度
気になった点 : 施設のコンディションと設備
Rita
2021 年 6 月に 2 泊滞在
10/10 (非常に良い)
Davina
家族旅行
2021 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Davina
2021 年 6 月に 1 泊滞在
4/10 (不満)
Stephen
2021 年 6 月 13 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor service dated & dirty.
Poor service in this hotel. On check in we asked for an ice bucket & 2 wine glasses (didn’t think this was a big request). We were told to go to the bar & get it ourselves by reception. We had bags with us as you would expect while checking in & wouldn’t have been able to carry it.
They also don’t tell you at check in that the car park for the hotel is not theirs & you need to pay and display to park there.
It is explained in an information leaflet they give you with the envelope with your room keys but let’s face it who reads that stuff.
This is vital information that would be a nice courtesy to be told about on checking in.
Rooms are dated & full of cobwebs. Looked as if the room hadn’t been cleaned since before Covid restrictions.
Shower is atrocious. Takes about 10 minutes running before any hot water comes out at all and it sounds like a banshee has been set on fire too.
Not only do you have to endure the banshee screeching shower and wait 10 minutes before it’s hot you then have to endure 5 seconds of excruciating hot water followed by 5 seconds of ice cold water on repeat the whole time after that no matter what setting you turn the dial to.
If you want comfort, cleanliness & any sort of good customer service is avoid this hotel.
Don’t like giving bad reviews but this place deserves nothing better unfortunately.
Stephen
2021 年 6 月に 1 泊滞在
4/10 (不満)
Adrian
2021 年 6 月 10 日
気になった点 : 清潔度、施設のコンディションと設備
DIRTY AND POOR.
Started off not knowing where to go as the sign postage were directing us into the leisure centre rather than the main reception. We checked in, and were then unexpectedly notified that we must hand up a 50 euro deposit. Once on arrival we sat our bags down. We had no kettle, and We had no hair dryer, which in the brochure stated we'd have one in the bathroom. As we sat on the bed we felt a bit of dust falling on our laps. So myself and my girlfriend began to check the room. On our way around the room we found a bug crawling around and thick dust and dirt lying on our mirror and bed rest. I found this appalling especially since I am an asthmatic and have been coughing ever since I left this so called hotel. We left Our door hanger on so we could have our room serviced. Only our bins were replaced. We had to book to go to the swimming pool due to social distancing. One we arrived at the swimming pool there were more than people in the pool jumping around. I was very disappointed with my stay in this hotel. I enjoyed my stay in bray but would have preferred to stay in a different hotel. THIS HOTEL SHOULD NOT RECEIVE 3 STARS.
Adrian
2021 年 6 月に 2 泊滞在
4/10 (不満)
Ryan
2021 年 6 月 7 日
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Dislike very Much
Ryan
2021 年 6 月に 1 泊滞在
8/10 (良い)
Deborah
2020 年 9 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Deborah
2020 年 9 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2020 年 8 月 31 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Wonderful staff and good food. The rooms were clean but the hotel was a bit tired.