Aro Palace Hotel

Property class: 5 and above

Choose dates to view prices

At Aro Palace Hotel, you can look forward to an airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥20,891
￥24,011 total
includes taxes & fees
Oct 19 - Oct 20

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Twin with SPA access

A hotel room with a bed, a desk with a television, a chair, a lamp, and a phone on the nightstand.

Standard Twin with SPA access

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Queen with SPA access

A hotel room with a large bed, a desk with a TV, a chair, and a view of a hill with buildings.

Standard Queen with SPA access

9.0 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment with SPA access

A hotel room with a bed, desk, and chair, a view of a cityscape through large windows, and a wooden door.

Apartment with SPA access

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room with SPA access

A hotel room with a large bed, a desk with a lamp, a chair, and a television.

Executive Queen Room with SPA access

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite with SPA access

A hotel room with a wooden desk, a bed, a television, and a chandelier.

Junior Suite with SPA access

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Studio Suite, City View and SPA access

A modern living room with a sofa set, a glass coffee table, and a ceiling light fixture.

Presidential Studio Suite, City View and SPA access

  • City view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

APARTMENT WITH DOUBLE BED

  • Sleeps 10

APARTMENT KING SIZE BED

  • Sleeps 10

View all photos for APARTMENT

A hotel room with a large bed, a desk with a TV, and a view of a cityscape through large windows.

APARTMENT

  • 40 sq m
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Brasov, Aro Palace Hotel is in the city center. Art Museum and Mureşenilor House Memorial Museum are cultural highlights, and some of the area's attractions include Rope Street and Reduta Cultural Centre. Paradisul Acvatic and Dino Parc Rasnov are also worth visiting. Visit our Brasov travel guide
Map
5000000, Brasov, 27 Eroilor Boulevard

What's nearby

  • A castle with multiple spires and a large arched entrance.
    Telecabina
    3 min walk - 0.3 km
  • A snow-covered Christmas tree, a clock tower, and a town square with buildings.
    Council Square
    5 min walk - 0.4 km
  • A church with a red-tiled roof and a tall spire, surrounded by a forested hillside.
    Black Church
    10 min walk - 0.8 km
  • Memorial to Victims of the 1989 Revolution
    7 min walk - 0.6 km
  • Tampa Cable Car
    14 min walk - 1.3 km

Getting around

  • Bartolomeu
    8 min drive
  • Henri Coanda Intl. Airport (OTP)
    170 min drive

Restaurants

  • Meron
    4 min walk
  • Old Shanghai Restaurant
    3 min walk
  • Azima
    2 min walk
  • Restaurant Prato
    3 min walk
  • Egg & Smach House
    3 min walk

About this property

Aro Palace Hotel

  • Luxury hotel located in Brasov Old Town
  • An airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Aro Palace Hotel. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Other perks include:
    • An indoor pool and a children's pool
    • A roundtrip airport shuttle (surcharge), free newspapers, and a front-desk safe
    • A ballroom, an elevator, and concierge services
    • Smoke-free premises, a 24-hour front desk, and a banquet hall
  • Room features
  • All 195 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Tubs or showers, free toiletries, and hair dryers
    • 80-cm LCD TVs with cable channels
    • Wardrobes/closets, free infant beds, and heating

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The price is ￥24,972
￥28,535 total
includes taxes & fees
Oct 9 - Oct 10
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 80-cm LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:30 PM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for RON 185.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: RON 12.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RON 185.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Aro Palace Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Aro Palace Hotel?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Aro Palace Hotel on Oct 19, 2026 start from ￥20,891, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aro Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aro Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Aro Palace Hotel?

Check-out is at 11:30 PM. Late check-out is available for a fee (subject to availability).

Does Aro Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aro Palace Hotel located?

Located in Brasov Old Town, this luxury hotel is within a 5-minute walk of Art Museum, Telecabina, and Ethnographic Museum. Council Square and Republicii Bulevard are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aro Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

9.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 119 out of 215 reviews
Rating 8 - Good. 54 out of 215 reviews
Rating 6 - Okay. 21 out of 215 reviews
Rating 4 - Poor. 13 out of 215 reviews
Rating 2 - Terrible. 8 out of 215 reviews

Reviews

Verified review

4/10 Poor

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Apparently, this hotel will soon be renovated and rebranded as a Hyatt Regency. Please wait until that has occurred before staying there. Good: location is excellent, rooms are spacious, pool is quite wonderful. Bad: beds and pillows extremely uncomfortable (had to use bathrobe to prop up the pillow), staff say they don’t have any extra pillows or other ways of mitigating discomfort, housekeeping comes only by request and is quite limited. I know they’re trying to do what they can with a property in need of fixing, but it very difficult to stay in a hotel that is so uncomfortable that you cannot sleep.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms are spacious, clean, very nice. Hotel is beautifully reconstructed, bringing the old and the new in a great sync. Spa has a big, warm pool with a glass rooftop and two saunas, Finnish and a hammam. Breakfast was amazing, offering everything a person could dream about. Overall a 10/10 stay.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t is the only hotel in Brasov worthwhile to consider. Great location good sized rooms and bathroom, great buffet breakfast.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities
The hotel was a very poor quality when you entered the lobby it seemed nice at first but when we got our room, there was a smell inside that smell almost like mothballs. The actual hallway on the fifth floor, where our room was smelled of incense as though they’re trying to have a lot of sense added in order to mask the actual smell of the hotel . The room itself was decent, but the shower had black mold, in the creases where the joints were in the rubber parts , also the shower didn’t stay up and there was no way you can make it stay as you were trying to wash your hair. It kept coming down on your head. It was old and needed repair . For a hotel that’s supposed to be rated this high that was pretty disgusting . We actually added an extra night because we had no choice. We didn’t want to move our suitcases and unpack again and we were only staying two nights so we decided to just stay because we had no choice. We were too exhausted to move anywhere else as we were traveling quite a bit throughout Europe. The location of the hotel was pretty good and the view from our room was beautiful, but that’s about all I would say as far as positive. I would definitely not recommend this hotel or would ever stay there myself again..
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is central located, very nice interiors, large rooms beautiful views from the room. Breakfast is amazing.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Easy check in, very friendly personnel good housekeeping,
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quite old hotel. Very convenient location. Paid parking.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near amazing restaurants - with some that serve Romanian and local Transylvanian cuisine.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and lovely breakfast
Stayed 7 nights in May 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Acceptable

Antiquated room, even with patches on the curtains, It is not what you expect from a 5-star hotel. Good breakfast, confortable bed, well located and nice views.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Historic property on the edge of Old Town Brasov with large swimming pool and an excellent new restaurant on the top floor. Large, bright rooms with sparse and somewhat dated furniture but with excellent king size beds
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an elegant old hotel. The rooms were a little dated, but they were clean. There was no laundry facilities (even though it’s listed). The pool and spa area are fantastic!! Great sauna, steam rooms, we just loved the spa. The breakfast buffet is amazing and the restaurant on the 8th floor is very good!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel to stay at with your partner. The staff is very nice and accommodating. Check in time was 3pm but the staff gave us the room at 11am as we were very tired after a long journey. Lovely ladies working at the front desk ensure that your stay is pleasant. Highly recommended! :)
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
We liked spa. Very nice pool and sauna. We didn’t like bathroom. It was leaking. Need repair. Breakfast very poor quality. And aircon didn’t work.
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The good: great location just in the center of the historic city. If you book an executive room you get warranted a high floor and tampa mountain view which is amazing. The lifts are fast and you never wait long. The blonde lady at the reception is very friendly and happy to help! The breakfast is nice with good choice The bad: Paid parking?!? We end up paying 23 euros for the parking which is outrageous, never ever been to any hotel which asked me to pay for the parking elt alone a 5 stars one. The hotel NEEDS renovating. It looks tired and worn out. We stayed 4 nights and we only got service one time, which was very basic just the bed done and towels changed. When we asked for an extra quilt, they said they will try but can't promise, which is very weird for such a basic demand The hotel is definitely NOT a 5 star,not even 4 star. I won't be booking again since my expectations weren't met.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very comfortable, although the furniture and furnishings are somewhat dated. I had a junior suite which had a fantastic view over a quiet square and towards mount Tampa. The room was spacious with fridge and nespresso machine and complimentary toiletries/toothbrush. The swimming pool was a definite highlight. The breakfast was amazing with everything you could wish for. All the local sights are within walking distance and livada postei with buses to the airport is only a minutes walk. I needed an emergency dentist whilst staying and the receptionist was really helpful finding a clinic and making the appointment for me. I would definitely recommend staying at this hotel.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good hotel Great location Nice breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Wonderful stay with a beautiful view I had a very pleasant stay at Aro Palace Hotel in Brașov. Everything was excellent: the cleanliness, the comfortable atmosphere, and the breakfast with a good variety of choices. The highlight for me was the beautiful view towards Tâmpa Mountain — it made the stay special. I would only have preferred a room on a higher floor to enjoy the view even more. Overall, a great experience and I would gladly return.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good experience mostly.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
The hotel is an
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay. We were able to check in a little early which was great. The room was large, clean, and had a.lovley view. We used the pool and saunas most days and they were great. The location is brilliant, right by the old town and also a short walk to local buses. Staff were friendly and helpful. The breakfast had a good selection of items and set us up well for the day.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Beautiful hotel
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great stay!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed in, everything was impeccable and it was absolutely worth it!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly front desk, extended and tasty breakfast choices, convenient location.
Stayed 4 nights in Sep 2022