Terrible Experience – Property Was Nothing Like the Listing
This was one of the worst accommodation experiences we have had, and it completely ruined our long weekend plans. The property was extremely dirty and dusty, poorly maintained, and nothing like what was advertised on Expedia.
Here are the major issues we experienced:
* Poor cleanliness: The property was dusty and dirty, including dirty dishes in the kitchen.
* Safety concerns: The ceiling was falling apart, the stairs were broken, and the sofa was damaged.
* Misleading listing: The living room was much smaller than shown in the pictures. The listing advertised two washrooms, but there was only one, and it was very small.
* Broken or missing essentials: The living room had no lights, the bedroom had no curtains, and the curtains in the room that had them were broken. The kitchen stove was not working.
* Poor communication: The host was unresponsive and failed to provide the Wi-Fi password. The check-in process was also not smooth.
Almost nothing about this property matched the listing. The condition of the accommodation was unacceptable, and several issues affected basic comfort, cleanliness, and safety. We booked this property expecting a comfortable stay, but instead spent our long weekend dealing with problems that should never have existed in the first place.
I would absolutely not recommend this property to anyone. Expedia should urgently investigate this listing and consider removing it from the platform to