レストラン

ホリデイ イン ボーンマス IHG ホテルの口コミ

3.5 out of 5
ホリデイ イン ボーンマス IHG ホテル
22 Bath Road, Bournemouth, England

口コミ

8.6

非常に良い

評価 10 - 1002 件の口コミ中 451 件が非常に良い" "
評価 8 - 1002 件の口コミ中 426 件が良い" "
評価 6 - 1002 件の口コミ中 82 件が普通" "
評価 4 - 1002 件の口コミ中 29 件が不満" "
評価 2 - 1002 件の口コミ中 14 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Kouichi

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

kanchi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
部屋が広く、綺麗で気持ちが良かったです。 洗面台、シャワー室もデザインが洗練されています。 バス停も目の前で助かりました。 朝食は、ワッフルがとても美味しかったです。
2019 年 2 月に 2 泊滞在
Peter Bからの返信 (投稿日 : 2019 年 4 月 1 日)
Dear kanchi, thank you so much for the lovely review, really pleased to see that you had such an enjoyable stay. We look forward to seeing you again when you are next visiting Bournemouth. Many thanks. Kind Regards, Peter Baerwinkel General Manager

8/10 (良い)

宿泊されたお客様

清潔で機能的なホテル
古風な観光マリンリゾート地でありながら、このホテルはビジネス用。だが、綺麗です。シャワーのみのバスタブなしだが、全体として清潔感があります。
2018 年 8 月に 2 泊滞在
Peter Bからの返信 (投稿日 : 2018 年 9 月 7 日)
Dear Anonymous, thank you for the great review, we were pleased to see that you enjoyed your stay and look forward to seeing you again soon. Kind Regards, Peter Baerwinkel General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very clean hotel
Tidy and clean room with a comfortable bed, a bit far from the beach though.
2018 年 8 月に 5 泊滞在
Peter Bからの返信 (投稿日 : 2018 年 8 月 28 日)
Dear Anonymous, thank you for the great review, we hope to see you again soon. Kind Regards, Peter Baerwinkel General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔で親切なホテルです。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
お湯がよく出ます
清潔でお湯がよく出る安定のクオリティーのホテルです。

8/10 (良い)

チャチャチャ、愛媛県

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔なホテル
海外の地方にあるホテルの中では、相当に綺麗なところでした。 スタッフの対応も丁寧なのも海外では珍しいと思います。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
オシャレで過ごしやすいホテルでした!
僕達にとって、少し寒い部屋だったのでホテルに相談したら、いくつかの部屋を紹介してくれて少しでも温かい部屋に移動させてくれました。 スタッフの心遣いによって4日間の滞在がより素敵なものになりました。

8/10 (良い)

myquickstep、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔感あるホテル
海外で、この金額帯のホテルにはない清潔さとセキュリティーがあります。 次回も利用したいです。

2/10 (非常に不満)

Dom

2024 年 4 月に 1 泊滞在
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Dom,Thank you for taking the time to rate your recent experience at Holiday Inn Bournemouth!We are not sure if this could have been a mistake but in any case we would be delighted to find out more details about your stay. Should you wish to discuss this further please don't hesitate to contact the hotel directly on 01202 291 266 or operationsmgr@hibournemouth.co.uk.Best regards, Alex Vladulescu Operations Manager

8/10 (良い)

Alex

良かった点 : 清潔度
2024 年 3 月に 3 泊滞在
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Alex, Thank you for taking the time to review your recent stay at Holiday Inn Bournemouth. We were delighted that you have overall enjoyed your stay and we would be delighted to welcoming you back soon. Best regards

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff, though multi-tasked, were excellent. Breakfast very good indeed. Evening dinner good. Room comfortable.
2024 年 3 月に 2 泊滞在
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Brian, Thank you so much for your excellent rating and for taking the time to review your recent experience at Holiday Inn Bournemouth. We were pleased to read your compliments regarding the staff, as well as your good comments about Breakfast and Dinner. We were also happy to note you found the room to be comfortable and it seems that you have overall enjoyed all aspects of your stay. We would be delighted to welcoming you back for another great stay at at Holiday Inn Bournemouth.

10/10 (非常に良い)

Warren

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel and room very clean and staff very polite and helpful. Highly recommended. I will return!
2024 年 3 月に 3 泊滞在
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Warren, Thank you very much for taking the time to review your most recent stay at Holiday Inn Bournemouth!We were delighted to read that you found the hotel and your room very clean, our team very polite and helpful and we are grateful for your recommendation. Given that you have had such a great experience, we are also really looking forward to welcoming you back soon for another fantastic stay.

10/10 (非常に良い)

Anita

Nice stay room was quite
2024 年 3 月に 1 泊滞在
Tim Seward - General Manager からの返信 (投稿日 : 2024 年 3 月 11 日)
Dear AnitaThank you for taking the time to review us following your stay at the hotel. Its great to know you had a nice stay and found the hotel quietWe hope we get the chance to welcome you back very soon Kind RegardsTim SewardGeneral Manager

8/10 (良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Welcoming, friendly and efficient staff. The property was of a very good standard. The shower did not drain well and caused the floor outside the shower to flood. Staff were keen to rectify immediately.
2024 年 3 月に 1 泊滞在
Tim Seward - General Manager からの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Sarah Thank you for your review following your recent stay with us at Holiday Inn Bournemouth.It is great to read that you found our staff team friendly, welcoming and efficient. Its great to know that the team helped you with your shower and rectified immediately.We hope we can welcome you back in the near futureTim SewardGeneral Manager

10/10 (非常に良い)

Emilia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We absolutely loved staying here! The staff were all so warm and inviting, and the hotel itself was quiet and clean. Brilliant stay!
2024 年 2 月に 1 泊滞在
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Emilia, thank you for taking the time to share such great feedback regarding your stay. The entire team will be delighted to read it and we really look forward to welcoming you back soon.Best regards

6/10 (普通)

Syed

良かった点 : スタッフとサービス
Centrally located and very helpful staff. We are two old folks and found only one lift. During busy time going up and coming down with cases from the upper floors was difficult for us. Only a small point - in the absence of a small fridge a bottle of water would be very useful for those who need to have it for taking their medicines. Guests wouldn’t mind paying for it rather than going down and asking for water late at night. Bathroom was a bit small and could benefit from an extractor fan.
2024 年 2 月に 1 泊滞在
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Syed, Thank you for taking the time to share your experience - delighted to read that you found the staff helpful and the location of the hotel convenient. We do offer complimentary water in our executive rooms but Reception and Room Service is available 24h should any guests need to request water by phoning down to one of our colleagues. I sincerely hope to welcome you back for a future stay where we can ensure your experience will be flawless. In case you wish to discuss this further, please don't hesitate to get in touch. Best regards, Alex Vladulescu - Operations Manager

10/10 (非常に良い)

David

2024 年 2 月に 1 泊滞在
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear David, Thank you for your great rating - delighted you had a wonderful experience at Holiday Inn Bournemouth. We look forward to welcoming you back soon.

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean hotel, will stay again.
2024 年 2 月に 2 泊滞在
Alexandru Vladulescu - Operations Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Kevin, Thank you for your great rating - delighted that you found the hotel nice and clean. We look forward to welcoming you back in the future.

10/10 (非常に良い)

Terry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean,warm with a comfortable bed also excellent staff
2024 年 1 月に 1 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear TerryThank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased to read that you found the hotel warm, very clean and your bed very comfortable.It is also great to read that you found all the staff team excellent. We hope we get the opportunity to welcome you back to the hotel in the near future. Kind Regards Tim SewardDeputy General Manager

8/10 (良い)

Jessica

良かった点 : 清潔度
Alex Vladulescu - Operations Manager からの返信 (投稿日 : 2024 年 3 月 10 日)
Dear Jessica, Thank you for taking the time to rate us, we hope to welcome you back soon.

8/10 (良い)

Lisa May

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are approachable and polite. Bathroom was lovely and comfy bed. Perfect walking distance to centre and the station about 15 minutes walk. I did not eat breakfast so can’t comment on that. I did have a light snack in the evening brought to my room which was fine. ( £5 service charge bit steep!) I would definitely return to this hotel and thank you again
2023 年 12 月に 2 泊滞在
Saraからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Lisa May, Thank you for your review following your recent stay with us at Holiday Inn Bournemouth We are delighted to hear that our staff went above and beyond to ensure your comfort and satisfaction during your visit. It is always our top priority to provide exceptional service and create a welcoming environment for our guests, so we are pleased to learn that our efforts were appreciated. We hope we can welcome you back to Holiday Inn Bournemouth. Kind Regards Sara Pereira, Senior Guest Service Manager

8/10 (良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok but not great
I was really shocked to be charged £15 a night for parking on arrival at check in. I thought this was very expensive. I have stayed in lots of holiday ins and never been charged for parking! However the staff were all very friendly and gelpful. The room was clean and reasonably quiet. The beds were not the best. Both myself and my daughter both woke with backache unfortunately. We were visiting the University open day so for location i would recommend this hotel. If you are happy to pay for parking, I would say this hotel is great. Unfortunately I don't think we will be returning.
2023 年 12 月に 2 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Sarah Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. As per all hotels in Bournemouth and the surrounding area we charge for car parking based on a 24 hour basis Our price of 15 is in line with our competitors in the area. We are pleased that you found all our team friendly and helpful.Our hotel is rated one of the best Holiday Inns in the UK for cleanliness. Our beds are all new IHG brand standard Hypnos beds. We are sorry to read you would not wish to stay with us again in the future. RegardsTim SewardDeputy General Manager

10/10 (非常に良い)

Colin、Buderim

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay, walk to the city centre.
2023 年 10 月に 3 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear ColinThank you for your review after your recent stay with us at Holiday Inn Bournemouth. It is lovely to read that you found the hotel a great place to stay and found the walking distance to the city centre good.We hope we can welcome you back to Holiday Inn Bournemouth in the near future.Kind RegardsTim SewardDeputy General Manager

8/10 (良い)

Thapelo Benjamin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Thapelo Benjamin, Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. It is great to read that you had a lovely stay with us. We hope we can welcome you back to the hotel in the near future. Kind Regards Sara Pereira, Senior Guest Service Manager

10/10 (非常に良い)

Steven

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good visit
Good visit in clean hotel
2023 年 10 月に 1 泊滞在
SPからの返信 (投稿日 : 2023 年 10 月 28 日)
Good Afternoon ,Thank you so much for your feedback following your recent stay at Holiday Inn Bournemouth. Our team hopes to see you very soon. Best Regards, Senior Guest Service Manager, Sara Pereira

10/10 (非常に良い)

Raymond

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 4 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear RaymondThank you for your review following your recent stay with us at Holiday Inn Bournemouth. It is great to read that you had a great stay with us. Kind RegardsTim SewardDeputy General Manager

8/10 (良い)

Kate

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff very helpful
2023 年 10 月に 1 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2023 年 10 月 21 日)
Dear Kate Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased that you found the whole team very helpful. We aim to offer the best service possible to all our guests and glad this was the case for you. We hope we can get the opportunity to welcome you back in the future.Kind RegardsTim SewardDeputy General Manager

10/10 (非常に良い)

Angela

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All good
2023 年 9 月に 1 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 24 日)
Dear AngelaThank you for your review following your recent stay with us at Holiday Inn Bournemouth. As a team we are pleased to read you found everything good during your time with us.We hope we get the chance to welcome you back in the future Tim SewardDeputy General Manager

10/10 (非常に良い)

PETER

2023 年 9 月に 6 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Peter Thank you for your review following your recent stay with us at Holiday Inn Bournemouth.The team are delighted you had a great stay with us and hope we get the opportunity to welcome you back in the near future. Kind RegardsTim SewardDeputy General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 18 日)
Dear AnonymousThank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased you had a great stay with us and hope we can welcome you back to the hotel in the near future.Kind RegardsTim SewardDeputy General Manager

10/10 (非常に良い)

Chelsea

良かった点 : 清潔度、スタッフとサービス
The bed was so hard it was like laying on a plank of wood.
2023 年 9 月に 1 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 18 日)
Dear ChelseaThank you for your review following your recent stay with us at Holiday Inn Bournemouth. Thank you for your feedback regarding our beds. All our beds were replaced to IHG brand standard new in late 2019 when the hotel was refurbished from a Ramada Encore to a Holiday Inn. We are sorry that the bed was not to your liking.We hope we get the opportunity to welcome you back to Holiday Inn Bournemouth in the near future Kind Regards Tim SewardDeputy General Manager

10/10 (非常に良い)

Mehdi

2023 年 9 月に 1 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 18 日)
Dear MedhiThank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased you had a great stay with us and hope we can welcome you back to the hotel in the near future.Kind Regards Tim SewardDeputy General Manager

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and comfortable room, friendly staff, good breakfast choice, very convenient position in walkable distance to town centre and seafront. Easy parking though you have to pay extra for this.
2023 年 8 月に 2 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Christopher Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are delighted to read that you had a clean and comfortable stay and found all the staff friendly.Its also great to know that you also enjoyed our breakfast offering and found the hotel in a perfect location during your time with us. We hope we can welcome you back to Holiday Inn Bournemouth in the near future. Kind RegardsTim SewardDeputy General Manager

8/10 (良い)

M

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bournemouth trip holiday inn hotel stay
Great hotel but a bit on the expensive side I feel however the hotel was clean and great reception staff especially OLIVER who assisted me in the evening , breakfast there was a large variety , was a very pleasant stay and they accommodated the parking which should ideally be free if you are staying with the hotel 😒 especially at those rates . Mini fridge in room was Definitely needed in these hot weather
2023 年 9 月に 1 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 8 日)
Dear MThank you for your review after your recent stay with us at Holiday Inn Bournemouth.We are pleased you had a great time and found the hotel clean and our staff all great especially Oliver. We will make sure he is informed about you mentioning him in your review. It is great that you also enjoyed our breakfast offering and found plenty of variety. As per all Bournemouth hotels we now charge for car parking to ensure our guests receive a space due to limited parking in Bournemouth town centre. We hope we have the opportunity of welcoming you back in the near future. Kind Regards Tim SewardDeputy General Manager

10/10 (非常に良い)

Anita

良かった点 : 設備とサービス
Ice and quiet
2023 年 9 月に 1 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 7 日)
Dear Anita Thank you for your review after your recent stay with us at Holiday Inn Bournemouth.We are pleased that you had a nice and quiet stay with us and hope we can welcome you back to the hotel in the near future.RegardsTim SewardDeputy General Manager

6/10 (普通)

Yvonne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
2023 年 8 月に 3 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 5 日)
Dear YvonneThank you for your review following your recent stay with us RegardsTim SewardDeputy General Manager

8/10 (良い)

Barry

カップルで旅行
良かった点 : 設備とサービス
Nice hotel, rooms comfortable and food good
2023 年 8 月に 3 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Barry Thank you for your review following your recent stay at Holiday Inn Bournemouth. We are pleased that you enjoyed your stay and hope we can welcome you back in the near future.Kind RegardsTim SewardDeputy General Manager

8/10 (良い)

Suk Ming

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Shower room need improve
2023 年 8 月に 3 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 8 月 25 日)
Dear Suk MingThank you for your review following your recent stay with us at Holiday Inn Bournemouth.Thank you for your comments regarding the shower facilities needing improvement we will discuss this at our next maintenance property meeting.We hope we get the opportunity to welcome you back in the near future

10/10 (非常に良い)

Christelle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 8 月 22 日)
Dear ChristelleThank you for your 10/10 review after staying with us at Holiday Inn BournemouthWe hope we get the opportunity to welcome you back to the hotel very soon Kind RegardsTim SewardDeputy General Manager

4/10 (不満)

Lesley

気になった点 : スタッフとサービス
2023 年 8 月に 2 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Lesley Thank you for taking the time to review your stay at Holiday Inn Bournemouth.We are sorry we did not meet your expectations.Kind RegardsTim SewardDeputy General Manager

10/10 (非常に良い)

Claire

2023 年 8 月に 3 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 9 月 1 日)
Dear Claire, Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are delighted as a team you enjoyed your stay with us and hope we get the chance to welcome you back in the near futureKind RegardsTim SewardDeputy General Manager

8/10 (良い)

Francis

2023 年 8 月に 1 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 8 月 10 日)
Dear FrancisThank you for your review following your recent stay at Holiday Inn Bournemouth. We hope we can welcome you back soon.Kind RegardsTim SewardDeputy General Manager

10/10 (非常に良い)

Elleshea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s an easy walk from the station and to the town/ beach also. The staff were absolutely amazing and so kind and helpful. Cleanliness spot on and the facilities were just right. No complaints here. Would definitely use again.
2023 年 7 月に 2 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear EllesheaIt is fantastic to read that you enjoyed your recent stay with us at Holiday Inn Bournemouth. Our staff team aim to always offer the best customer service and it is great to read you found them all so kind and helpful.It is great to also see you found the cleanliness spot on,We would be delighted to welcome you back to the hotel in the future.Kind RegardsTim SewardDeputy General Manager

8/10 (良い)

Jeremy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable Stay. Good Breakfast.
Comfortable stay for a family of three for 3 nights. Easy parking, good service by the reception team. Plenty of breakfast options but not loads of seating so go early. 15 Minute walk to the pier.
2023 年 7 月に 3 泊滞在
Tim Seward - Deputy General Managerからの返信 (投稿日 : 2023 年 8 月 2 日)
Dear JeremyThank you for your review following your recent stay with us at Holiday Inn Bournemouth. Our staff team always aim to go the extra mile to ensure the comfort of all our guests and pleased this was the case for you during your time with us. We are pleased you also enjoyed our breakfast offering and found it to have plenty of options. We have created a sign to inform guests of when our breakfast times are busy or quiet to help guests decide when to come for breakfast.

8/10 (良い)

Christian

2023 年 7 月に 3 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Christian Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased that you had a great stay with us and hope we can welcome you back to the hotel in the near future. Kind RegardsTim SewardDeputy General Manager

10/10 (非常に良い)

susie、Watford

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice location
2023 年 7 月に 2 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 7 月 18 日)
Dear Susie, Thank you for your review following your recent stay with us. We are pleased you had a great stay and hope we can welcome you back in the near future, Kind Regards Tim SewardDeputy General Manager

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spent a week at the hotel and found it to be very good. Food, staff and room were good and our room was cleaned daily to a high standard.
2023 年 6 月に 7 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 6 月 22 日)
Dear Michael,Thank you for your review following your recent stay with us at Holiday Inn Bournemouth. We are pleased to read you had a great week with us and found the hotel to be very good. Its fantastic to know that you found the food and staff also good and you found your room was cleaned to a high standard. Our housekeeping team are rated one of the best in Holiday Inns across the UK and glad this was no exception for yourselves.We hope we get the opportunity of welcoming you back to Holiday Inn Bournemouth in the near future. Kind Regards Tim Seward Deputy General Manager

8/10 (良い)

Vjekoslav

良かった点 : 清潔度、スタッフとサービス
Very pleasant receptionist, but he lacked basic informkation such as where disabled parking space was, Easy access from car cark to lift and room. Room: dirty tissue in tissue box. No toilet lid. Rubber grommets missing off seat so it banged. Nowheret o hang towels to dry. No coat hooks in bathroom. No drawers. TV not connected, had to call staff who came quickly but was unable to tell us the reception no. Good bed but tired pillows. Good quiet a/c. Breakfast : not all items on menu were available, no low fat milk, fruit salad or low fat yogurt. Cutery and napkins needed to be collected from staff on arrival in room. Eggs to order came separately so you either had to queue up again to be served the other hot items or have them go cold while you waited. - a very strange arrangement. Ancient rusty slow toaster.. Lovely staff and waitress went out of her way to help people. Reasonable selection of hote and cold items. Hotel location is good for local transport lius and car park is good, but had to be paid in advance. No resdtaurants in immediate area, but about 15 minutss to wide variety of ethnic and fast food outlets or down a hill to the pier area.
2023 年 6 月に 2 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 6 月 18 日)
Dear VjekoslavThank you for your review following your recent stay with us at Holiday Inn Bournemouth. Its great to read that you found the receptionist good We have read your feedback and will share to the relevant departments so that we can improve for future guests staying with us We hope we can have the opportunity to welcome you back to the hotel in the future.Kind Regards Tim SewardDeputy General Manager

8/10 (良い)

Kisita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location with a spacious clean room. Reasonable breakfast buffet, good wines and an all day menu so you can stay and relax.
2023 年 6 月に 2 泊滞在
Tim Seward Deputy General Manager からの返信 (投稿日 : 2023 年 6 月 18 日)
Dear Kisita Thank you for your review after your recent stay with us. It is great to read you found the location good and your room nice and spacious.It is also good to know you found our breakfast offering reasonable. We are pleased to read you took advantage of our new all day food menu which gave you the chance to relax.We hope we can welcome you back in the near futureKind RegardsTim SewardDeputy General Manager