2/10 (非常に不満)
Jennifer H.
2024 年 9 月 2 日
気になった点 : 清潔度
Too disgusting to stay
-under the toilet seat was disgusting - not with urine but looked like explosive diarrhea
-toilet paper in the toilet upon our arrival
-strong smell of mold/mildew throughout house, instantly gave us all headaches
-one of the closest doors is not even on the track, it was just leaning in the closet
-top edges of the ceiling have spider webs all around them
-one of the comforters has stains on it, one looked like a blood stain
-some of the patio door blinds slats are missing
-the couches are beat up and the loveseat creaks when you sit
-The front blinds have broken slates creating huge open holes
I have pictures to prove it ALL and sent them to Vrbo. If I could submit them here, I would.
Owners did try to reach out to address my concerns after I contacted Vrbo, however, I was thoroughly disgusted, tired and frustrated and just needed to get my family into clean lodging and did not return the call. We checked in late at 11pm and even if they were able to get a cleaning crew out that late - it would still smell and we wouldn’t get to sleep well after midnight.
In all prior communication with owners before check-in were extremely pleasant but either the owners do not check their property or they know of the condition of the property and do not care and still rent it. I guarantee that they would not have their family stay overnight in that property unless they were in dire need.
Jennifer H.
2024 年 8 月に 1 泊滞在