Thank you for your review! I wish we could have made your stay more enjoyable. I hope you can reach out to me at your convenience so we can ensure your next stay with us is even better!

Good evening,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi Lorraine,Thank you very much for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi Selena,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

We thank you for your kind feedback :)

Hi Abra,Thank you for staying with us again. We appreciate your ratings and review. We look forward to welcome you again.

Hi Gina,Thank you for staying with us. We appreciate your ratings and wonderful review. Looking forward to welcome you back.

Thank you for your kind feedback!

Hi Jennifer,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi Kerrin,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi James,Thank you for staying with us and appreciate your ratings. Looking forward to welcome you back.

Dear Samia,thank you for your kind review! We are glad to know that you had a great stay with us.,

Dear Yang,thank you for your top review!

Hi Kathyana,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Thank you for your TOP review! we look forward to welcoming you back soon.

Hi Faiq,Thank you for staying with us. We appreciate your ratings. Looking forward to welcome you back.

Good morning, David, we thank you for your TOP Score!

Hi Charles,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi Shayna,Thank you for staying with us. We appreciate your ratings and we are happy that the location was convenient for you. We can't wait to welcome you back.

Hi Brendan,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi Antoine,Thank you for choosing us and thank you for rating us. We are happy that the staff was able to help you. We look forward to welcome you back.

Hi JacquelineThank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Dear Nicole, we appreciate your TOP score!

Hi Dustin,First of all thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Dear Laura, thank you so much for your kind feedback. We are glad to hear that you have enjoyed your stay with us.

Dear WalterThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Ensuring a pleasant and comfortable environment for all our guests is of utmost importance to us.Please rest assured that we take reports of smoking very seriously, and we have strict policies in place to prevent such occurrences. We conduct regular patrols and employ various measures to deter smoking in the hotel premises. Your comments have been shared with our team, and we will reinforce our efforts to maintain a smoke-free environment.We understand your frustration and regret that your experience fell short of your expectations. We hope you will give us another opportunity to provide you with the exceptional stay you deserve.If there's anything else we can assist you with, please don't hesitate to reach out to us directly.Warm regards,Christopher

Dear Michael, Thank you so much for your glowing review! We're delighted to hear that you consider us the best place to stay in the area. It's truly rewarding to know that we've met your expectations.We hope to have the pleasure of hosting you again soon!Warm regards,Christopher

Dear Milena, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great stay and that you plan to return in the future. Your recommendation to friends and family means a lot to us.We look forward to welcoming you back soon!Warm regards, Christopher

Dear Jenna,Please accept my apologies for the inconvenience that you have experienced at the elevator. I will make sure to speak with my director of Engineering so can take a closer look at your feedback. In regards to the Security deposit and Valet parking fees - we strive to be transparent regarding the fees and extras that can be authorized or charged at the hotel and this section is conveniently located under "Important Information". We do hope to welcome you back again soon.

Dear Rafena, Thank you for your kind words about our staff! We take pride in providing friendly and attentive service to all our guests. Your feedback means a lot to us and we hope to welcome you back soon.Best regards,Christopher

Thank you for your kind feedback!

Dear Darlene, Thank you for bringing this matter to our attention. We're truly sorry to hear about your discomfort during your stay. Your feedback is invaluable to us, and rest assured, we will immediately investigate the issue with the bed to ensure the comfort of our guests. Please accept our sincere apologies for any inconvenience caused, and we hope to have the opportunity to make it right during your next visit.Warm regards,Christopher

Dear Kathryn, Thank you for taking the time to share your experience with us. We're glad to hear that overall you had a good stay. We apologize for the inconvenience caused by the noise from other guests, particularly the unruly behavior of some families. Your feedback regarding the possibility of adult-only floors is duly noted and will be taken into consideration as we continuously strive to improve our guests' experiences. We appreciate your understanding and hope to welcome you back for a more peaceful stay in the future.Best regards,Christopher

Hi Brianna,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi Preston,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Hi Melyssa,Thank you for choosing us. We appreciate your ratings. Looking forward to welcome you back.

Thank you for your TOP review ;)

Hi Ada,Thank you for choosing us. We appreciate your ratings. Looking forward to welcome you back.

We thank you for your kind feedback!

Hi Gregory,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Dear Karen, thank you so much for your kind review. We are so happy to hear that you have enjoyed the location of our property and you had the opportunity to try our amenities such as the pool and public spaces. Our Chef cannot thank you enough for the great compliment regarding the food, he will make sure to share your review with the team. We look forward to welcoming you back soon!

thank you for your TOP review!

Hi Victoria,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you back.

Thank you for your TOP score!

Hi Pete,First of all thank you very much for staying with us. We appreciate your ratings. We are glad you found the hotel nice as well as the area. We look forward to welcome you back.

Dear Stacy,Thank you for taking the time to share your feedback with us. We appreciate your input regarding parking costs and room size for double occupancy. We understand that coming from a location with free parking may be an adjustment, and we apologize for any inconvenience caused. Your comments about room size are duly noted, and we will certainly take them into consideration as we strive to enhance our guests' experience.We value your perspective and hope to have the opportunity to welcome you back in the future.Best regards,Christopher

Good afternoon,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

Hi Stephanie,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

Hi Karina,Thank you for staying with us. We appreciate your ratings and looking forward to welcome you again.

Dear Antone,Thank you for sharing your positive experience with us! We're delighted to hear that our convenient location, surrounded by shopping and dining options, met your expectations. It's great to know that our proximity to the orange line train and the nearby parking options, including the reasonably priced garage and free street meters added to the convenience of your stay.We appreciate your note about the quieter atmosphere on the higher floors, and we're pleased that you enjoyed a comfortable stay. We look forward to hosting you again in the future!Best regards,Christopher