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ソンダー 907 メインの口コミ

4 out of 5
ソンダー 907 メイン
907 Main Street, Cambridge, MA

口コミ

8.2

とても良い

評価 10 - 337 件の口コミ中 174 件が非常に良い" "
評価 8 - 337 件の口コミ中 71 件が良い" "
評価 6 - 337 件の口コミ中 42 件が普通" "
評価 4 - 337 件の口コミ中 23 件が不満" "
評価 2 - 337 件の口コミ中 27 件が非常に不満" "

9.0/10

清潔度

7.6/10

スタッフとサービス

7.6/10

設備とサービス

9.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Yasuyuki

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location is great and the price is quite inexpensive in this area.
2024 年 2 月に 8 泊滞在

10/10 (非常に良い)

Miki

2023 年 3 月に 8 泊滞在

10/10 (非常に良い)

TAKEYA

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
施設が綺麗で良かった。
2022 年 6 月に 1 泊滞在

6/10 (普通)

Kerri、Redmond

出張
良かった点 : 清潔度
Small but clean room. Check in was easy; nice front desk staff. Nice location. Very noisy! Music all hours of the night, every little noise from adjoining rooms and hallway could be heard. Sheets did not fit the bed and kept coming up, making it very uncomfortable. I asked for a blanket but none could be found. No Netflix on the tv. Shower was very hot and lovely; water and ice in hall a nice touch. Sonder is fine but the lack of a blanket, terrible bedding and noise means I would not stay at this location again.
2024 年 5 月に 4 泊滞在
Sonderからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Kerri, your feedback is important to us. Hi Name, thank you for your honest feedback and we’re sorry for the nearby noise levels. This is a popular neighborhood with a buzzing nightlife, and we feel awful about it disrupting your stay. We were unable to relocate you as we were fully booked, but please reach out to us before your next stay, and we will provide complimentary earplugs and a white noise machine. We're sorry for the trouble with the bedding. This property has Chromecast, so you can stream things like Netflix from your devices. We hope to show you a more seamless visit next time.

6/10 (普通)

Edward

良かった点 : 清潔度、施設のコンディションと設備
I had a two-night stay at the hotel. I planned to work from hotel, but the internet went out and well as cable the first night (Friday 1AM) I was there, and the internet was never restored. As result, I had to go to coffee shops and McDonald's to conduct limited work due to privacy. In addition, I had schoolwork which I could not do when I needed to do it. There was never an update on the status from anyone in the hotel. In these times, internet is a staple for travelers. There should a partial refund for the lack of communication on the situation which caused inconvenience for customers staying there those nights.
2024 年 5 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2024 年 5 月 20 日)
Hi Edward, we're very sorry for the issues with the WiFi during your stay. We know that this is very important for many guests and we're sorry for the lack of communication and delay in fixing this. this is not the experience we want for you or any of our guests. Our guest services team is reviewing your stay and may be reaching out to you for more information.

6/10 (普通)

Raesetje

良かった点 : 清潔度
There was no wifi in the building
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Babak

出張
良かった点 : 清潔度
気になった点 : 設備とサービス
Sonder does NOT have parking. They requested to check in by sending them cc and driver's license process and they send you a code. This was done as part of securing the room and they mail you a code... essentially they strive on having no personal touch and minimizing human contact. Not a big fan of this type of experience.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Robyn

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Fabulous location and the rooms are awesome. So Boston!!
2024 年 3 月に 5 泊滞在

6/10 (普通)

Marco

出張
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、設備とサービス
Il servizio è scadente
2024 年 4 月に 5 泊滞在
Sonderからの返信 (投稿日 : 2024 年 4 月 29 日)
Hi Marco, we're sorry for dropping the ball with service. We'd like to learn more about your experience so we can improve for next time. Please feel free to reach out to our support team at any time to discuss this further.

6/10 (普通)

Shari

家族旅行
It definitely felt safe. I liked that you could ask a question when you needed something, and usually quite resourceful. What I didn't like as much was the information on how to get new towels. I stayed for a week, and there were supposed to be towels on the 2nd, third and 4th floors, in the essentials closet, but there were never any. I had to hunt them down from the cleaning staff, and they had to find a full set on the various different floors, so it took some time. If you are staying for a week, you should have complimentary towels, half way in. You should also have at least one complimentary cleaning during that time frame, not have to pay for it, if you want it. You should also have someone come in a take out the garbage/recycling once in that time frame, not have to be responsbile for it yourself. The bags don't fit in the various compartments for garbage and recycling even with putting a knot in the bag to make it smaller. The bathroom door kept closing on us, and the only way to stop it, was to bunch up a towel. We also had a fire alarm during one of the nights around midnight - it would be good to acknowledge it with an email the next day. So overall, it was an average stay, and the staff seemed helpful and friendly.
2024 年 4 月に 7 泊滞在
Sonderからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for sharing your feedback about your recent stay with us, Shari. We're glad that you felt safe and found our staff to be helpful and friendly. However, we apologize for the inconvenience you experienced with new towels and the lack of information about housekeeping. We offer guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and sustainable stay. Otherwise, we're happy to deliver fresh linens to your door. There are trash receptacles on each floor for guests to place trash. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 (非常に良い)

Zhizhuo

2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Carol

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very good value for the neighborhood. Great location and very convenient. Room was small but comfortable, well equipped, and very clean.
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、施設のコンディションと設備
Within walking distance of MIT and the redline T station.
2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

Victoria

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I love everything about the Stay.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Honglin

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The location is great - right next to the subway station and close to both MIT and Harvard.
2024 年 3 月に 6 泊滞在

10/10 (非常に良い)

Peter

出張
Very good
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Corey、Steamboat Springs

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Informative communications about hotel and check-in process. REALLY comfortable beds/pillows! This is my "go-to" place if I'm staying in Cambridge.
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Soonbeom

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
They are located in Cambridge, good quality of restaurants for students and travelers and really safe. It's good to see the village style of the harvard side and tech facilities style of MIT sides. There is nothing bad side of hotel specifically.
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Alejandro

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
My recent stay at Sonder Main in Cambridge was nothing short of exceptional. From the moment I arrived, I was impressed by the attention to detail and the luxurious atmosphere of this upscale accommodation. Location: Situated in the heart of Cambridge, Sonder Main boasts a prime location. Surrounded by vibrant streets, trendy cafes, and iconic landmarks, it offers the perfect base for exploring the city. With easy access to public transportation, getting around was a breeze. Accommodations: The apartment itself was a haven of comfort and style. From the sleek modern furnishings to the fully-equipped kitchen, every aspect of the space exuded sophistication. The attention to detail was evident, with thoughtful touches throughout the apartment adding to the overall ambiance.
2024 年 2 月に 4 泊滞在

6/10 (普通)

meenakshi

出張
良かった点 : 施設のコンディションと設備
Quiet place
2024 年 2 月に 3 泊滞在
Sonderからの返信 (投稿日 : 2024 年 3 月 1 日)
Hi Meenakshi, we appreciate you staying with us and leaving a review. We’re glad you enjoyed your time with us, and we hope you’ll consider us again for your future travels.

10/10 (非常に良い)

Huining

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 4 泊滞在

10/10 (非常に良い)

Stephanie

2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Stacey

出張
良かった点 : 設備とサービス
Great!
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Elodie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

Lixue

2024 年 1 月に 12 泊滞在

8/10 (良い)

Gopi

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
This is a good find! Very cozy place and kept clean around. I took star out as they don’t clean the room or set the bed at all u less you ask 24th earlier. Stay for 3 days needed a cleaning. Room is small compared to other standard places.
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

Wendy

グループ旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Alice

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was great and smooth. The staff held onto our luggage and were very nice. The room was bigger than we expected. The only issue was that even though we were given an accessible room (none of require accessibility option), the light switches were low, but everything else was quite high. The coat rack was very high, so even my shorter friend needed my help putting their coat up. This is not an issue for us, but I could see this being an issue if someone who did need an accessible option were to stay in this room. Overall though, everythinf was fantastic.

10/10 (非常に良い)

Rafael

2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Juan

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful facilities. Nice staff. Great location. Very clean.
2023 年 12 月に 7 泊滞在

10/10 (非常に良い)

Julian

出張, 家族旅行
良かった点 : 清潔度、客室の快適度
Great place to visit Boston and MIT
Great location, walking distance from the subway. It all looks new and staff is friendly and helpful.
2023 年 12 月に 5 泊滞在

2/10 (非常に不満)

Yuncong

気になった点 : 清潔度、施設のコンディションと設備
I am writing to express my disappointment with the unhelpful service received during my recent stay. The front desk staff, when approached for parking information, directed me to the Cambridge government page and refused to share local parking insights, citing policy. Such interactions marred my experience, and I believe improvements in customer service are essential.
2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
Very good deal
Some other reviews were true: the bed sheet was noisy, a hair on the toilet seat. Those happened in my visit too. But for the price and location, this is still a very very good deal. Will stay here again if I am the area again.
2023 年 12 月に 9 泊滞在

6/10 (普通)

jon

2023 年 12 月に 2 泊滞在
Sonderからの返信 (投稿日 : 2024 年 1 月 8 日)
Hi Jon, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 (非常に良い)

YIFAN

2023 年 12 月に 5 泊滞在

10/10 (非常に良い)

Tim

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Sonja

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Wonderful little spot! Not like a typical large scale hotel, but honestly I liked this way better. There isn’t a key or key card, it’s all keypads, which I think is easier so you don’t lose you key and get locked out, There isn’t front desk staff 24/7 but there is the app that helps with questions or assistance. The room is a little on the smaller side but honestly didn’t bother me at all, I got the deluxe room that had the breakfast nook sort of thing by the window and I loved it. There’s 2 restaurants and bars in the hotel, and there’s tons to eat in walking distance. Overall highly recommend!
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Sara

2023 年 12 月に 4 泊滞在

8/10 (良い)

Edixon

出張
良かった点 : 清潔度
2023 年 12 月に 3 泊滞在

10/10 (非常に良い)

Torita

2023 年 11 月に 5 泊滞在

8/10 (良い)

karen

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
nice staff. quiet room. only negative: sheets/duvet cover very noisy, and bottom sheet didn't alway stay anchored on mattress. overall, though, a lovely hotel.
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Raya Shannen

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Easy online check-in via their mobile app. Room was excellent, clean, and the view was also great. Necessities were provided, the essentials closet was a unique addition and it was nice that we can go get what we need for our room there. Requested for a room cleaning and I was happy to see that they changed the bedsheets. Overall a pleasant stay. I look forward to staying at Sonder for my future travels.
2023 年 11 月に 7 泊滞在

10/10 (非常に良い)

Niall

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在

6/10 (普通)

Bertha

出張
Great location but check-in process is terrible. They require that you do it on line and they ask a lot of private information and pictures of you and drivers license that is not necessary to upload onto the internet and their website. This also allowed them to send me numerous emails (more than 15) subsequently which is extremely bothersome. I am still getting marketing emails from them weekly. What happened to the regular check in procedure where the front desk looks at your ID?
2023 年 11 月に 3 泊滞在
Sonderからの返信 (投稿日 : 2023 年 12 月 8 日)
Hi Bertha, your feedback is appreciated. We aim to make our check-in process easy and seamless, and we apologize that this was not the case here. All of our required steps are built to ensure your safety as well as our own. We hope to have the opportunity to host you again and show you a better experience.

10/10 (非常に良い)

jovany

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place to stay. Clean and friendly
2023 年 11 月に 4 泊滞在

10/10 (非常に良い)

Gregory

出張
良かった点 : 清潔度、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、客室の快適度
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Owe

2023 年 11 月に 8 泊滞在

10/10 (非常に良い)

Isabella

良かった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 2 泊滞在

4/10 (不満)

Matthew

出張
良かった点 : 清潔度、客室の快適度
2023 年 10 月に 1 泊滞在
Sonderからの返信 (投稿日 : 2023 年 11 月 7 日)
Hi Matthew, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.