Thank you so much for your positive feedback and for choosing to stay with us! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us, and we look forward to welcoming you back in the future!

Thank you Takumi for your review, we are currently working on sound proofing the rooms due to the road noise

We are sorry to see you we could not provide you with the best experience. We strive to provide the best service we can and it seems as if we dropped the ball. If there was anything specific you would like to let us know about we would appreciate you taking time.

Good morning Rika, thank you for the review! Have a wonderful day!

Good morning Takuya, thank you for your review!

Thank you for your feedback!

Good afternoon Yoichiro, thank you for your review!

Hello,Thank you for the positive review, hope to see you again soon!

Hello,Thank you for your positive feedback, hope to host you again!

We love that you enjoyed your stay!

Good morning Haruhiko,Our sincere apologies for the experience you had during your stay. I assure you this will be correct and our Housekeeping Manager will coach and train our team.Hopefully you will give us a second chance.Stay safe,David

Good afternoon Shiho,We are delighted your stay was perfect. Hopefully we will see you in the near future.In the mean time thank you for choosing Four Points and stay safe.David

We are glad you had a great stay with us!

We appreciate your feedback we hope you choose to stay with us again.

Thank you so much for your positive feedback and for choosing to stay with us! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us, and we look forward to welcoming you back in the future!

Thank you so much for your positive feedback and for choosing to stay with us! We're thrilled to hear that you had a wonderful experience. Your feedback means a lot to us, and we look forward to welcoming you back in the future!

We sincerely apologize for the inconvenience you experienced during your stay with us. Ensuring our guests' comfort and satisfaction is of utmost importance to us, and it's disheartening to learn that we fell short of meeting your expectations.Your feedback regarding the noise from the hallway and adjoining room is valuable to us, and we will immediately investigate this matter to address any potential issues with soundproofing or room layout. Please know that we take your concerns seriously and will take proactive steps to improve our guests' overall experience.We understand how frustrating it must have been to deal with the excessive noise, and we regret that it impacted your stay negatively. We strive to provide a peaceful and relaxing environment for all our guests, and we apologize for failing to deliver on this promise during your visit.We truly value your feedback, and we hope you will consider giving us another opportunity to provide you with the exceptional experience you deserve. Please don't hesitate to reach out to our team directly if there's anything further we can do to make amends or assist you in any way. Thank you for bringing this matter to our attention, and we hope to regain your trust in the future.

Thank you for taking the time to leave such a glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, so it's incredibly rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back soon for another five-star experience!

Thank you Sung for the review. We hope you have a blessed day

Thank you Jasmine for the review, We hope you have an amazing day. It was a pleasure having you stay with us

Thank you so much for your review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

I'm sorry to hear that you had difficulty finding us! Your feedback about the driving instructions is valuable, and we appreciate you bringing it to our attention. We'll work with Expedia to ensure that clearer driving directions are provided to future guests. Thank you for choosing to stay with us, and we hope you had an enjoyable experience overall despite the initial challenge. If there's anything else we can assist you with, please don't hesitate to let us know.

Thank you so much for your kind words! We're thrilled to hear that you found our facility clean and our staff friendly. Providing a welcoming and comfortable environment for our guests is our top priority, and we're delighted that we succeeded with you. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay!

It sounds like your stay was far from ideal, with unexpected noise and vibrations from the busy highway disturbing your experience, particularly given that this information wasn't disclosed on the hotel's website. The issue of being double billed at the lobby bar adds another layer of frustration, especially if there are concerns about possible misconduct by the bar clerk. It's good that you reported the incident to management, and I hope they address the situation promptly and reimburse you accordingly. Transparency about potential disturbances like highway noise and ensuring fair and accurate billing practices are important aspects of providing a positive guest experience.

I'm sorry to hear that you're experiencing some discomfort during your stay. If there's a weird smell in your room, please don't hesitate to contact the front desk. They'll be able to investigate and ensure your room is safe and comfortable. As for the noise outside, perhaps using the white noise machines or using earplugs might help you get some rest. If there's anything else I can assist you with, feel free to let me know.

Thank you so much for your review! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!

Thank you so much for your review! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!

Thank you so much for your kind words! We're thrilled to hear that you had such a fantastic experience during your stay with us. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an exceptional experience during your stay at our hotel.It's fantastic to know that you found our accommodations comfortable and our amenities to your liking. Providing a relaxing and enjoyable stay for our guests is always our top priority, and we're delighted that we succeeded in meeting your expectations.Your kind words serve as a great source of motivation for our team, and we truly appreciate your recognition of their efforts in ensuring your satisfaction.We look forward to welcoming you back for another fantastic stay.

We're delighted to hear that! Thank you for choosing us, and we can't wait to welcome you back!

Thank you for taking the time to share your experience with us! We're delighted to hear that our hotel served your needs well during your recent stay. It's fantastic to know that you found our location convenient and our facilities clean and quiet. We're thrilled that you enjoyed our breakfast selection and found the food to be good. Additionally, we're glad you had a pleasant dining experience at our on-site restaurant.While we understand that the view might not have been the highlight of your stay, we're pleased that it didn't detract from your overall enjoyment. It sounds like you had a wonderful time catching up with old friends and attending a concert in the area!We're also thrilled to hear that you enjoyed your visit to Buff's Pub across the street. It's great to know that you had a memorable experience, especially with their famous wings! We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay.

Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the HVAC performance during your stay. Your comfort is important to us, and we regret that the A/C unit did not meet your expectations. We will certainly address this issue with our maintenance team to ensure that future guests do not encounter similar disturbances.Additionally, we apologize for any inconvenience caused by the presence of our cleaning staff in the elevators during breakfast times. We understand the importance of providing a seamless experience for our guests, and we will work on better scheduling and coordination to minimize any disruptions in the future.Your feedback is valuable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

We're grateful for your feedback on your recent stay with us. While we're glad to hear that you found the rooms clean, we're sorry to hear that they didn't meet your expectations in terms of size and lighting. However, we're thrilled that you enjoyed dining at The Social restaurant! Your comments will certainly be taken into consideration as we continuously strive to enhance our guests' experience. If there's anything else we can do to improve your stay or if you have any further feedback, please feel free to let us know. We hope to have the opportunity to welcome you back in the future for an even better experience.

Thank you very much for your kind feedback! We're thrilled to hear that you had such a wonderful experience during your stay with us. Providing exceptional service and ensuring our guests feel comfortable and satisfied are our top priorities. We truly appreciate your recognition of our efforts, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

I'm glad to hear you're enjoying your stay! Our team strives to make your experience as pleasant as possible. If there's anything else we can do to enhance your visit feel free to let us know. We're here to help!

I'm sorry to hear about your disappointing experience. We appreciate your recognition of our reception team's efforts. Your feedback about the room conditions is valuable to us, and we'll certainly take it into consideration for future improvements. We apologize for any inconvenience caused by the noise disturbances. If you decide to give us another chance in the future, we'll do our best to make your stay more comfortable.

I'm sorry to hear about the inconvenience you experienced due to your flight delay. Our policies regarding reservations and cancellations are designed to ensure the availability of rooms for all our guests. However, we understand unexpected situations can arise, and we'll certainly review your case to see if there's any flexibility we can offer. Thank you for bringing this to our attention, and we'll do our best to address it appropriately.

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Your input is invaluable to us as we continuously strive to improve our services. If there are any specific areas where you feel we could have done better, please don't hesitate to reach out to us directly. We hope to have the opportunity to better serve you in the future.

Thank you so much for your review! We're absolutely thrilled to hear that you had a positive experience with us. Our team works hard to ensure every guest feels valued and comfortable during their stay. If you ever find yourself back in the area, we'd be honored to welcome you again!

Thank you for the king review Gissel. We are happy to here you enjoyed your stay with us.

Thank you Lori for the review. We loved having you stay with us. I hope you stay with us in the future, Have a wonderful day!

We're happy to hear that you found our service and hotel to be perfect! We apologize for any inconvenience caused by noise from nearby car traffic. If you decide to stay with us again, please don't hesitate to let us know your preferences, and we'll do our best to ensure a quieter room for you. Thank you for choosing to stay with us, and we hope to welcome you back soon!

Thank you for taking the time to share your feedback with us. We appreciate your honesty and value your insights into your recent stay at our hotel.Please accept our sincerest apologies for any inconvenience caused.Your feedback is incredibly valuable to us as we continuously strive to enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that we are known for.

Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay. If there's anything specific that we could improve upon to earn that fifth star next time, please feel free to share. We're committed to providing the best possible experience for all our guests, and your input is invaluable to us. We hope to have the opportunity to welcome you back for an even better stay in the future!

It sounds like you had a mixed experience at the hotel. It's great to hear that you found the on-site parking convenient and that the rooms were comfortable, despite the issue with the sound of running water. It's understandable that changing rooms might have been inconvenient, especially if you were leaving the next day anyway. However, it's unfortunate that the hospitality of the staff was inconsistent. Your feedback about more training for the staff is valuable and could help improve the overall guest experience. Overall, it seems like you had a positive stay despite some minor drawbacks. Thank you for sharing your experience!

It's wonderful to hear that you had such a positive experience at the hotel! Thank you for taking the time to share your experience, and we look forward to welcoming you back in the future!