ロビー

ブーロワ ホテルの口コミ

2.5 out of 5
ブーロワ ホテル
37 Marsden Street, Boorowa, NSW

口コミ

7.6

良い

評価 10 - 79 件の口コミ中 30 件が非常に良い" "
評価 8 - 79 件の口コミ中 23 件が良い" "
評価 6 - 79 件の口コミ中 12 件が普通" "
評価 4 - 79 件の口コミ中 6 件が不満" "
評価 2 - 79 件の口コミ中 8 件が非常に不満" "

7.6/10

清潔度

8.6/10

スタッフとサービス

6.6/10

設備とサービス

6.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Lisa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful, well appointed, historic country Hotel. Period features well preserved and maintained throughout. Staff accommodating, and genuine. Food was incredible ... you have to try the meatballs!
2024 年 4 月に 2 泊滞在

8/10 (良い)

Ulrike

家族旅行
良かった点 : スタッフとサービス
Australian experience
It was a nice experience staying in an Australian Hotel overnight. The restaurant downstairs was very good, ‚city life‘ happens here and sitting after dinner and for breakfast on the upstairs terrace is really nice… it‘s sheep shearing time so all of them stayed there as well
2023 年 12 月に 1 泊滞在

8/10 (良い)

siping

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
handy location, the downside is a bit noisy at night - near the big road
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Ros

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

8/10 (良い)

Debbie

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great pub. good food, fun staff, The rooms are not 5 star but they did what we needed.
2023 年 11 月に 1 泊滞在

8/10 (良い)

Vince

出張
良かった点 : 清潔度、スタッフとサービス
This is a Pub with accommodation. Friendly staff. It's a quiet and decent place to stay. The town is also quiet at night with no loud noises that distract one's sleep. If you need a place to stop over for the night or to stay for a few nights and enjoy the town then stay at this place. It has a Cafe on the ground floor that serves good quality meals for a decent price. When I arrived, there were quiet a few patrons enjoying a drink and a meal and the atmosphere was friendly and relaxed. There is something unique and historical about Pubs such as this one. There was a light breakfast included in the room rate which was nice to see. This is a place that I would stay at again.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff and a charming traditional country pub atmosphere.
2023 年 11 月に 1 泊滞在

8/10 (良い)

Jaclyn

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Staffs and services are excellent, very helpful and friendly. Toilets was a bit inconvenient because I have to go outside to get to the ladies bathroom. Staying at Pub accommodations would be noisy which can not be helped. Overall, I would rate 5 stars for staffs and services 😊
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

PETER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had an enjoyable stay. Good to.see they are trying to restore the old hotel. Rooms although basic were clean. Can recommend.
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス
I quite enjoyed my stay and slept like a baby
2023 年 10 月に 3 泊滞在
Mikeからの返信 (投稿日 : 2023 年 10 月 16 日)
Hi kenneth,Thrilled you enjoyed your stay at the Boorowa Hotel, I know the staff work really hard at delivering great hospitality!Best wishes,Michael Ward, owner

8/10 (良い)

Richard

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good accommodation
2023 年 9 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2023 年 10 月 16 日)
Hi Richard,Thank you for your kind review and for choosing to stay with us. Did you try the restaurant whilst you were here, we have won awards for our meals and the country prices appeal to most? Best wishes,Michael Ward, owner

8/10 (良い)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really liked the room. While very basic it was clean and comfy. We loved the old pub and the atmosphere, and the cost of the room was very reasonable. Unlike other pubs with over inflated prices. We felt it was good value for money.
2023 年 8 月に 1 泊滞在

8/10 (良い)

Joanne

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス
Great location and helpful friendly staff. Easy check-in and no issues . Hotel is older but the facilities are clean and breakfast is a great touch. Only issue is the beds - perhaps time to replace the mattresses there. Otherwise, great stay and thank you
2023 年 6 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2023 年 7 月 13 日)
Hi Joanne,Thrilled you enjoyed your visit and stay with us, we certainly have worked very hard at bringing this wonderful hotel back up to speed. There are still a few things that as funding allows we will most certainly upgrade!It is a visit like yours that assists us in moving toward raising the standard of everyones visit!We have won awards for being the 'most Traditional Hotel in all of NSW's' for 2023 and also the 'most friendly hotel in southern NSW's' for both 2022 and 2023!Again, many thanks for your great review Joanne!Best wishes,Michael Ward, owner

8/10 (良い)

Donna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Great meals, friendly staff, although the rooms are very old and in need of maintenance , our room was warm , clean & comfy and great value for money. We stayed two nights and thoroughly enjoyed our stay. We will be back here for sure 😊
2023 年 6 月に 2 泊滞在
Mikeからの返信 (投稿日 : 2023 年 7 月 13 日)
Hi Donna,We're thrilled you enjoyed your stay with us! Look forward to your return and happy to buy you your first drink!Best wishes,Michael Ward, owner

10/10 (非常に良い)

steve

良かった点 : 清潔度、スタッフとサービス
Awesome t-bone, cozy fire & friendly staff
2023 年 6 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2023 年 7 月 13 日)
Hi Steve,Thrilled you enjoyed your meal and visit with us here at the Boorowa Hotel, I shall pass your review onto the staff!Best wishes,MIchael Ward, owner

6/10 (普通)

Rachel

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room reflected the price of $65 pn. However this hotel has definitely got a lot of character and would have been a beautiful hotel once upon a time 😊
2023 年 6 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2023 年 7 月 13 日)
Hi Rachel,Pleased you enjoyed your visit, yes we are working so hard in bringing this wonderful 'old girl' back up to date!We have won awards for being the 'most Traditional Hotel in all of NSW's' for 2023 and also the 'most friendly hotel in southern NSW's' for both 2022 and 2023!Best wishes,Michael Ward, owner

10/10 (非常に良い)

Angie

カップルで旅行
良かった点 : スタッフとサービス
This “Irish” pub was very quaint. The old pub rooms were surprisingly very comfortable. The shared bathroom facilities were acceptable from a male and female perspective. The breakfast of cereal, toast, juice and tea/coffee whilst simple was adequate. Great price for a great stopover. We would stay here again!!
2023 年 4 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2023 年 5 月 26 日)
Hello Angie,Thank you for your wonderful "5 Star" review of the Boorowa Hotel! We are absolutely thrilled that you enjoyed your stay with us, please intoduce yourself if you visit again Angie!Best wishes,Michael Ward, owner

10/10 (非常に良い)

Sam

2023 年 4 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2023 年 5 月 26 日)
Thank you Sam for your great "5 Star" review of the Boorowa Hotel, most appreciated.Michael Ward, owner

6/10 (普通)

Margo

良かった点 : スタッフとサービス、設備とサービス
Lovely old pub, bit run down. Country hospitality was alive and well. I felt very welcomed. Amenities were clean and comfortable.
2023 年 4 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2023 年 4 月 19 日)
Hi Margo,Many thanks for your review, I am glad you enjoyed your experience.In 2022 we won an award for being the most friendly pub in Southern NSW. We were very fortunate to follow this up with an award for being the most Traditional Hotel in NSW's.Our staff work incredibly hard at providing great hospitality as we do in restoring this wonderful Heritage protected old girl. It is visits like yours that allows us to invest in her infrastructure and then of course the nice bits everyone admires!Thank you for visiting Boorowa and look forward to seeing you again, perhaps at the "Running of the Sheep" Margo, long weekend 1st October 2023?Best wishes,Michael Ward, owner

10/10 (非常に良い)

Wayne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great old country pub, great host, great meals and great atmosphere, what more could you want.
2022 年 6 月に 2 泊滞在
Mikeからの返信 (投稿日 : 2022 年 7 月 7 日)
Wayne, An absolute pleasure to have both you and Margaret stay with us. For us, one of the joys of owning a hotel is meeting and enjoying the company of amazing guests! Thank you for two nights of fun and great dialogue, you have had some brilliant experiences in life that many people only dream of! Wishing you both all the best, Michael Ward, owner

6/10 (普通)

Artur

出張
Nice quick stay, very good stroganoff pasta.
2022 年 5 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2022 年 6 月 12 日)
Many thanks for your review, most appreciated! Best wishes, Michael Ward, owner

10/10 (非常に良い)

Isaac

2022 年 5 月に 1 泊滞在

8/10 (良い)

XIAO JIANG

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel
2022 年 4 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2022 年 5 月 6 日)
Hi Xiao Jiang, Many thanks for your wonderful review, we are most appreciative. I trust you enjoyed your stay with us and your journey from Boorowa was a success! Best wishes, Michael Ward, owner

4/10 (不満)

Jennie

気になった点 : 設備とサービス
'Hot' water for showers was at best lukewarm; the advertised free wifi didn't work in my room; the fridge light flashed on and off when opened.
2022 年 4 月に 2 泊滞在
Michaelからの返信 (投稿日 : 2022 年 4 月 11 日)
Hi Jennie, I hope you enjoyed the atmosphere and delights of this wonderful historic hotel built in 1880. I trust you dined in our award winning restaurants with meals prepared by three chef's at country prices! I'm sorry you found the showers not to your liking, in the last 7 years these have been serviced by two high end infinity gas hot water units without complaint. Our wifi does have boosters throughout the hotel to assist signal due to the double brick walls, a quick word to staff may have remedied your issue with a quick reboot of the system. I apologise for the 'disco' light in the fridge, brand new and being regional we seem to wait an eternity for the provider to repair. Yours sincerely, Michael Ward, owner

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス
I really enjoy staying in old traditional hotels like this one in Boorawa with its friendly staff
2022 年 3 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2022 年 4 月 17 日)
Hi John, Many thanks for your review, it was a pleasure to host you! Staying in these wonderful older style hotels is a quintessential part of Australia, we are slowly but surely bringing her back to her best! Michael Ward, owner

6/10 (普通)

Mick

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
2022 年 2 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2022 年 4 月 17 日)
Hi Mick, Thank you for your review. Michael Ward, owner

10/10 (非常に良い)

Keryn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value, typical pub style accommodation. Comfortable beds.
2021 年 12 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2022 年 1 月 4 日)
Hi Keryn, Many thanks for your great "5 Star" review, most appreciated! I shall pass this onto our staff whom I know work really hard to deliver good hospitality! Best wishes, Michael Ward, owner

10/10 (非常に良い)

Karen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was premium value. If you are looking for a place to eat, sleep and be treated like family; it will be hard to beat.
2021 年 12 月に 2 泊滞在
Michaelからの返信 (投稿日 : 2021 年 12 月 28 日)
Hi Karen, Many thanks for your great review, most appreciated, I shall pass this onto all our staff at next mondays staff meeting. We are thilled you enjoyed your Boorowa experience. Michael Ward, owner

6/10 (普通)

Vidanko

良かった点 : スタッフとサービス、施設のコンディションと設備
Easy to find cleanliness nice food and beverage. On main road noise from trucks passing by and that didn't have more TV screens
2021 年 11 月に 3 泊滞在
Michaelからの返信 (投稿日 : 2021 年 12 月 28 日)
Hi Vidanko, Many thanks for your review, most appreciated. we are working extremely hard in upgrading this old girl and have spent a small fortune doing so. Yes televisions in the rooms is most deffinitly on the list of things to do, covid has not helped us in reaching some targets. I do hope you enjoyed your Boorowa experience. Michael Ward, owner

10/10 (非常に良い)

Leigh、Canberra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Character & country charm
2021 年 11 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 12 月 28 日)
Hello Leigh, Many thanks for your great review, Boorowa certainly is a lovely town. Thrilled you enjoyed your experience in staying wth us,' Wishing you all the best for Christmas and a Magical 2022. Yours sincerely, Michael Ward, owner

8/10 (良い)

Raffaella

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A blast of a night!
A fantastic overnight stay with a large group. Very accomodating staff and a great atmosphere. Live music was awesome!
2021 年 6 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2021 年 7 月 20 日)
Hi Raffaella, Many thanks for your amazing review, most appreciated! Thank you for chosing to stay with us, you guys were also awesome guests! An absolute pleasure to host you all! Best wishes, Michael Ward, owner

10/10 (非常に良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great food and service. Shared bathroom was not my normal thing but was clean.
2021 年 5 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2021 年 6 月 5 日)
Hi Peter, Many thanks for your great review, I shall table this on Mondays staff meeting! I know our team work really hard to provide good hospitality, really appreciated. Thanks for staying with us! Best wishes, Michael Ward, owner

10/10 (非常に良い)

MARTIN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
great food - Traditional Aussie Pub
greatest hosts in an old TRADITIONAL australian pub. Bar downstairs with excellent food
2021 年 5 月に 2 泊滞在
Mikeからの返信 (投稿日 : 2021 年 6 月 5 日)
Hi Martin, Wow, thanks so much for your great review, so appreciated! We have three Chefs and I know our staff work really hard at providing good hospitality. Thanks for choosing us to stay with. Best wishes, Michael Ward, owner

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Good location, rooms very standard. Lighting in room poor. 1 double power point to supply 3 electric blankets & oil room heater. Power cords & multi power point on floor creating a hazard. Communal shower never provide hot water only tepid.
2021 年 5 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 5 月 22 日)
Hi Anonymouse, Perhaps you should check if this was the hotel you stayed at? We have 'split system aircondition units' that heat the rooms. As for hot water we have Infinity hotwater supplied by two gas units, these were last serviced June 2020 and continue to provide copious amounts of hot water without issue. I am therefore bemused by your comment and again suggest you check where you stayed? Michael Ward, owner

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely wonderful a little from all over the world even the ladies toilet in the restaurant reminded me of a hotel I stayed in in Figueres Spain it’s rustic charm the chandelier going up the staircase to the bedrooms “shabby chic” at its best I hope it never changes 😊
2021 年 5 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 5 月 22 日)
Hi Anonymous, Thanks for your great review, we are always working at upgrading the hotel facilities and certainly take on your point of trying to retain the 'old world charm!' Best wishes, Michael Ward, owner

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : スタッフとサービス
We expected only a country pub but we got a lot more. Staff were extremely nice, service was great and our meals were first rate. On top of that our Dine and Discover dockets were accepted making our meal unbelievably cheap. A real good time.
2021 年 5 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 5 月 22 日)
Hi Anonymous, Many thanks for visiting us, we're thrilled that you enjoyed your experience, I know the staff work really hard in delivering great hospitality, I shall pass on your comments! We actually have three Chefs and an ectensive menu to appreciate your kind words! Best wishes, Michael Ward, owner

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It is a old country pub
2021 年 4 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 5 月 22 日)
Hi Anon, I am sorry but I must correct you, this isn't just an 'old pub,' this is one of the quintessential Australian hotels built in 1880 that is indeed a part of history! I trust you enjoyed your stay? Best wishes, Michael Ward, owner

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Business
Comfortable of overnight business stay
2021 年 4 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 5 月 22 日)
Thanks Anon, Thanks for choosing to stay with us in this wonderful old hotel built in 1880. Did you try the restaurant that has three Chefs servcing the meals? Best wishes, Michael Ward, owner

8/10 (良い)

Jeremy、Sydney

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly and welcoming. Rooms are basic but clean and comfortable. The portable air conditioner was essential given it was well into the 30’s. Dinner was good pub fare, drinks very reasonable, and breakfast and coffee in the cafe was again good value. Recommend it for travelers who don’t mind a shared bathroom.
2021 年 1 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 1 月 26 日)
Many thanks Jeremy for your review, most appreciated. For 1880 this certainly is the quintessential Australian Hotel experience, we certainly have made a lot of improvements to this wonderful old girl and have more planned into the future. I trust your trip to Frogmore showed your investment has been of significant benefit and a wise decision! Look forward to meeting again. Best wishes, Michael Ward, owner

8/10 (良い)

宿泊されたお客様

2020 年 12 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2021 年 1 月 5 日)
Thank you Anon for your 4 rating. Michael Ward, owner

8/10 (良い)

宿泊されたお客様

2020 年 12 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2021 年 1 月 5 日)
Thank you Anon for your 4 rating. Michael Ward, owner

10/10 (非常に良い)

Christophe、MEL

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
An absolute hidden gem that deserves at least an over nighter for anyone passing through Grab a beer and a meal and walk around town.
2020 年 12 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2021 年 1 月 5 日)
Thank you Christophe for your wonderful review! Yes it is a lovely town that certainly has some great history. Really pleased you enjoyed your experience. Best wishes for 2021 Michael Ward, owner

10/10 (非常に良い)

John、Dapto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great little friendly pub with good quality food and excellent service
2020 年 12 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2020 年 12 月 13 日)
Hi John, Many thanks for your wonderful review, most appreciated. It is a wonderful old girl and I know everyone here works very hard to deliver great hospitality. Best wishes to you and all in Dapto Michael Ward, owner

10/10 (非常に良い)

Stella、Sydney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location ,friendly staffs 👍👍👍will come again 😎
2020 年 12 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2020 年 12 月 12 日)
Hi Stella, Thak you for your great 5 star review, I hope your day picking cherries is a successful one! Best wishes, Michael Ward, owner

2/10 (非常に不満)

Glenn

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 12 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2020 年 12 月 13 日)
Hi Glen, Not sure if your scoring the correct hotel, we do not seem to have you as a guest? Michael Ward, owner

4/10 (不満)

Xiaoqin

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
There was no hotel staff there neither no phone service neither wifi ; no bathroom in the room and parking on the street There was only one lady worked in the dining room down stairs and nothing helpful......
2020 年 12 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2020 年 12 月 5 日)
Dear Xiaoqin, I did not seem to have your name as a Guest of the Boorowa Hotel, it seems you have had a bad experience? No doubt you are from Sydney, welcome to Regional Australia.  If you travel in Australia I am told that Telstra is the best network, also Optus has improved significantly. The Boorowa Hotel has had Wifi for the last 8 years, we delight in sharing this with our guests. On the Expedia website the statement "Bathroom Facilities are Shared," a testament to the traditions of the quintessential Australian Hotel experience. I had not thought of digging under the hotel to form a new car park area, despite Boorowa being an exceptional safe place to stay with ample parking on the roadside, a good point to explore.     One area that we 'Major' in is our staff, they are known to be very friendly and exceptionally helpful. Michael Ward, owner

2/10 (非常に不満)

Tina、Sydney

家族旅行, グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was extremely run down. Our room for 4 had just 1 fan. No cooler or airconditioner and it was really hot. The bedsheets did npt appear to be fresh or changed. The hotel overcharged us despite confirmation from wotif and the attitude of hotel staff for refund was absolutely appalling snd dismissive. I will not recommend booking this hotel at all. The place offered continental breakfast and it was absolutely unhygenic and non covid safe.
2020 年 11 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2020 年 12 月 2 日)
Hello Agasteena, I am sorry you were upset with your room facilities.  Your stay occurred during the large heatwave that covered all of Australia, uncharacteristically hot!  With the Cherry picking season in full swing, all other rooms were booked out.  For you as a couple, the last room available was the room with 4 singles, certainly not ideal for you.  our cleaning staff clean and vacuum rooms daily and actually sterilise all surfaces as part of our Covid Safe Business plan.     All linen is washed and a fresh set applied to each room reset. Your room opened out onto the wonderful veranda, most guests request this position especially for the view of the sunsets.   We are recovering from the large effect that Covid placed on our business, it is a shame that Wotif chose to ring the hotel during the busiest part of the day, the evening dining period.  Wotif was asked to please rind later as this time was not suitable, of course you would realise our reception also doubles as our bar facility.  Advice given to Wotif was that if there had been any error in booking charge, this would be attended to.  Indeed this has taken place and a receipt emailed to you.   The room was charged out as per bed in error and not as per Wotif's invoice, our new receptionist made this simple error. It is a shame you were not able to avail yourself of the amazing food that our two chefs prepare in our award winning restaurant.   Did you enjoy the wonderful friendly atmosphere of the hotel built in 1880?   Most guests describe their experience to us as the 'Quintessential Australian Hotel Experience!'  Of all the Irish visitors we have, they all exclaim that they feel like they are back home in Ireland! We hope you found plenty of tasty cherries and enjoyed all the additional fair available such as the jams, cherry pie's etc Michael Ward, owner

6/10 (普通)

Bill、Woollamia

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Friendly staff .however hotel accomodation requires repairs ,particularly room 10
2020 年 10 月に 1 泊滞在
Mikeからの返信 (投稿日 : 2020 年 11 月 21 日)
Hi Bill, Many thanks for your observations, an old hotel built in 1880 certainly does require ongoing development and maintenance. Perhaps you could see the new vanity's for the bathroom adjoining room 10? In the 8 years we have been here we have made significant investment in improving this wonderful ol girl. We are most grateful for you visiting us as this is what allows us to invest back into the improvements like room 10. Did you enjoy the atmosphere of the place, the award winning restaurant and the great meals prepared by our two chefs? best wishes, Michael Ward, owner

8/10 (良い)

Jennie、Canberra

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly service. Room as described. Thank you for breakfast.
2020 年 9 月に 1 泊滞在