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Cottonwood Suites Boise Riverside Downtown

2.0 star property
Travelers can work out at the fitness center or relax by either the indoor or outdoor pool at this convenient downtown-adjacent hotel with wellness amenities.

Choose dates to view prices

Cottonwood Suites Boise Riverside Downtown offers a peaceful West End retreat. Guests enjoy grab-and-go breakfast, sauna, steam room, two pools, 24-hour business center, and free in-room WiFi for productivity and relaxation.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Riverside)

Room, 1 King Bed (Riverside) | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed (Riverside)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds (Double Queen Room)

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room, 2 Queen Beds (Double Queen Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, 2 Queen Beds (Riverside)

Double Room, 2 Queen Beds (Riverside) | View from room

Double Room, 2 Queen Beds (Riverside)

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in West End, a neighborhood in Boise, Cottonwood Suites Boise Riverside Downtown is near the airport and on the riverwalk. Belgravia Building and Eighth Street Marketplace are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kathryn Albertson Park and Fort Boise-Military Reserve Park. Looking to enjoy an event or a game while in town? See what's going on at Idaho Central Arena, or consider a night out at Knitting Factory. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snowmobiling. Visit our Boise travel guide
Map
83702, ID, Boise, 3031 Main St

What's nearby

  • Beautiful fall day along Boise River In downtown Boise, Idaho. #GreatOutdoors
    Boise River
    2 min walk - 0.2 km
  • This is The Spirit of Boise Balloon Classic, a wonderful end of summer event, held every year at the end of August and the Beginning of September.
    Ann Morrison Park
    12 min walk - 1.1 km
  • Boise State Field
    Boise State University
    2 min drive - 2.1 km
  • Boise Centre
    2 min drive - 2.1 km
  • Idaho Central Arena
    3 min drive - 2.5 km

Getting around

  • Boise Station
    12 min drive
  • Boise Airport (BOI)
    10 min drive

Restaurants

  • McDonald's
    9 min walk
  • Western Collective
    12 min walk
  • The Ranch Club
    15 min walk
  • Capri Restaurant
    8 min walk
  • Maverik Adventures First Stop
    5 min walk

About this property

Cottonwood Suites Boise Riverside Downtown

Hotel near Boise State University
Free to-go breakfast, a free roundtrip airport shuttle, and laundry facilities are just a few of the amenities provided at Cottonwood Suites Boise Riverside Downtown. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • A vending machine, smoke-free premises, and coffee/tea in the lobby
  • A 24-hour front desk, meeting rooms, and a computer station
Room features
All 111 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Recycling, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • In a regional park
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Unlimited free smartphone calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Boise Riverside
Cottonwood Suites Boise Riverside Downtown Hotel
Riverside Boise
Shilo Inn Boise
Shilo Inn Boise Riverside
Shilo Inn Riverside
Shilo Inn Riverside Boise
Shilo Inn Riverside Hotel
Shilo Inn Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Hotel
Cottonwood Suites Riverside Downtown Hotel
Cottonwood Suites Boise Riverside Downtown
Cottonwood Suites Riverside Downtown
Shilo Inn Boise Riverside Hotel Boise
Cottonwood Suites Boise Riverside Downtown Boise
Cottonwood Suites Boise Riverside Downtown Hotel Boise

Frequently asked questions

Does Cottonwood Suites Boise Riverside Downtown have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Cottonwood Suites Boise Riverside Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a deposit of USD 25 per stay and a fee of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Cottonwood Suites Boise Riverside Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cottonwood Suites Boise Riverside Downtown?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Cottonwood Suites Boise Riverside Downtown provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Cottonwood Suites Boise Riverside Downtown located?

Located in West End, this hotel is within 1 mi (2 km) of Boise River and Boise State University. Payette Brewing Company and Kathryn Albertson Park are also within 1 mi (2 km).

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Reviews

Cottonwood Suites Boise Riverside Downtown Reviews

7.4

Good

7.6

Cleanliness

8.0

Location

8.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities
during my stay the hotel burnt down. was still charged the ENTIRE RATE after I was told I would be refunded it, minus the first night. Literally something out of a movie.
Stayed 3 nights in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The place get on fire 🔥 my family had to wait outside the whole night
Stayed 1 night in Nov 2020

2/10 Terrible

ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel on fire

The hotel had a fire at 4 am and everyone had to evacuate. The hotel was dirty and not up to date. .do not stay here
Stayed 3 nights in Nov 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a dump

What a dump. I paid way too much for way too little.
Stayed 2 nights in Nov 2020

4/10 Poor

Kelly

Disliked: Property conditions & facilities

Uninspiring

Kind of gross. It was quiet though.
Stayed 1 night in Oct 2020

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful with nice. Great location. Highly recommend.
Stayed 1 night in Oct 2020

6/10 Okay

christine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, good coffee bar, decent beds and towels but the place is just really run down
Stayed 1 night in Oct 2020

8/10 Good

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed and bedding, great customer service.
Stayed 1 night in Oct 2020

8/10 Good

Caroline, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it works. Just stayed there to sleep so it worked out.
Stayed 1 night in Oct 2020

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll Be Back!

The room was on the 3rd floor and had a lovely view of the Boise River in all of it's Fall Splendor! The paved walkway (The Green Belt) was a great place to exercise and watch the sun rise! The indoor pool was open for use to 10 people and the hot tub jets were not working, but the water was hot! The folks at the front desk were super nice and helpful!
Stayed 2 nights in Oct 2020

8/10 Good

Shannon

Liked: Cleanliness, staff & service, room comfort

Comfy but dated

Staff was very friendly, rooms were dated but comfortable. View of the river was beautiful!
Stayed 2 nights in Oct 2020

2/10 Terrible

Annoyed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again! I the room next to us bunch of girls laughing and being loud up until 2:00 am! The room above us a couple was arguing, both but swearing up until about 4:00 am. The worse part I called the lobby about 5 times to tell them to take care of the issue, and NEVER did they answer the phone!
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Very run down but should have know with the price.
Stayed 3 nights in Oct 2020

4/10 Poor

Verified traveler

The beds were so hars my husband had to see a doctor.
Stayed 1 night in Oct 2020

8/10 Good

Candy, Twin Falls

Liked: Cleanliness, staff & service
I liked that it was along the river and you could walk the trail. I didn’t like how fun down the hotel itself was and how dirty the couch in the room was. It’s old
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very comfortable room, staff made real effort to make it all safe and healthy.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at your own risk!

The rooms/hotel is very outdated; nothing like the photos. My first floor room had no lock on the window, only a wooden dowel. I checked into my room, and checked out immediately. Don’t waste your time.
Stayed 3 nights in Sep 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The tv remote wouldn't work andneeded batteries and the guy at the desks only option was to change rooms. When asked about using a remote from a different room he said it would cause problems for that tv and was insistent on changing rooms. He eventually got us some batteries.
Stayed 2 nights in Oct 2020

2/10 Terrible

Lin, NC

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, smelly, rust, dark, rough looking furniture, walls dirty
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Great location and dog friendly.
Stayed 2 nights in Oct 2020

4/10 Poor

Alexander

Disliked: Cleanliness, property conditions & facilities

You get what you pay for...

This is a very tired hotel. The room that we stayed in felt like it was designed by a prison architect. The room was dusty, the bathroom was old and there were leaks. It served its purpose for an overnight stay, however, do not be deceived by the pictures. And remember, you get what you pay for.
Stayed 1 night in Aug 2020

8/10 Good

Nat, Princeton, NC

Liked: Cleanliness, staff & service, amenities
The staff was absolutely amazing. Helped us with recommendations to local restaurants for good food, gave us extra towels and sheets when we needed them without question, and even helped me get some antacids after too many slices of pizza for lunch. The facility itself could use some updates, but the location was great and for the price we couldn't have asked for a better place to stay. Thanks Cottonwood for a perfect weekend.
Stayed 2 nights in Sep 2020

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just fine.
Stayed 1 night in Sep 2020

6/10 Okay

Shanon

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Past it’s prime

Property is not aging well. Common areas such as lobby and elevator not very clean. Room was fine. With one exception, employees either didn’t wear masks or had noses exposed (which amounts to the same thing). Wasn’t terrible, but I wouldn’t stay there again.
Stayed 1 night in Sep 2020

8/10 Good

April, Chattanooga , TN

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was clean and the employees were friendly and helpful. It was quite old. The old gal needs a facelift.
Stayed 4 nights in Sep 2020