4 つの屋外プール、営業時間 8:00 ～ 18:30、プール パラソル、サンラウンジャー
利用可能日を確認

パロマ ファミリー クラブ - オール インクルーシブ の口コミ

パロマ ファミリー クラブ - オール インクルーシブ
Bitez mah. 1312 sok no:3 Bitez, Bodrum, Mugla

口コミ

8.0

とても良い

評価 10 - 31 件の口コミ中 12 件が非常に良い" "
評価 8 - 31 件の口コミ中 10 件が良い" "
評価 6 - 31 件の口コミ中 6 件が普通" "
評価 4 - 31 件の口コミ中 2 件が不満" "
評価 2 - 31 件の口コミ中 1 件が非常に不満" "

7.8/10

清潔度

8.2/10

スタッフとサービス

7.4/10

設備とサービス

7.8/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

8/10 (良い)

ozan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
f/p oteli
Fiyat performans olarak oldukca yeterli. Bazi kusurlar varsa da her isletmede olabilecek seyler; tolere edilebilir. Ortam; çalışanlar; müşteriler son derece barışçıl bir ortam yaratılmış ve hissediliyor. Bunda çalışanların ve dolayısıyla yönetimin etki ve başarısı olduğunu düşünüyorum. Deniz; odanizdan büyük komplekslerde oldugu kadar hatta bazilarindan daha yakin yürüyüş mesafesinde.
2023 年 9 月に 3 泊滞在
PALOMA FAMILYからの返信 (投稿日 : 2023 年 9 月 25 日)
Vakit ayırıp otelimizi değerlendirdiğiniz için çok teşekkür ederiz, görüşleriniz kendimizi geliştirmek için her zaman önemlidir.Herhangi bir talebiniz olduğunda çekinmeden resepsiyondan veya diğer çalışma arkadaşlarımızdan yardım alabilirsiniz.Otelimiz bu yıl büyük değişikliklere ve yenilemelere uğramıştır. geliştirmeye devam ediyoruz.Yorumlarınız ve otel puanlamanız için teşekkür ederiz. Gelecek yıl tekrar görüşmek dileğiyleSaygılarımızla,

2/10 (非常に不満)

Lamphone

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
A beautiful environment, estate to stay at and a variety of amazing services can really make someone's vacation truly wonderful but all that can be sullied with just one major, gruesome incident. Paloma Family Club could have been an amazing place to stay at for me and my friend, if only it hadn't been for one unreliable, guileful bartender named Riza. The young man did several things unfitting to a family themed hotel, asking guest for their instagram, giving them free drinks to get them even further drunk, only to invite that guest out for the middle of the night. This chain of events is just too awful for a hotel deemed as friendly as this. Imagine if that had been your child. Please be more selective in choosing your employees.
2022 年 5 月に 4 泊滞在
Gaye Gunaydinからの返信 (投稿日 : 2022 年 5 月 16 日)
The related guest has come to our hotel with a lady who was his friend. She drunk too much and our bar tenders watch her with good intent since the guest did not take care of her and she can not even stand alone. Since we are a family hotel we try to protect the silent envoirement around the bar sides. When she ask for another drink, Rıza, our bar tender had given her just coke with no alcohol in order to make her not to drink too much so we did not charge for the coke. And then she complaint about that she had been locked to the room by our guest and she messaged us that he dont let me out of the room and ask for help. So we ask her to come to reception. The guest said at his comment :(only to invite that guest out for the middle of the night.) This is not true and the fact is like we mentioned above. Since she is a woman and complaining about her man friend, we take it so serious to prevent bad things to be happened. We have also messages in hand that she sent to us! We are a family hotel with good comments on the websites. We ask you to move this unfact comment.

4/10 (不満)

handan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Eski ve bakimsiz
2021 年 9 月に 3 泊滞在

6/10 (普通)

Azat

良かった点 : 清潔度
2021 年 9 月に 1 泊滞在

8/10 (良い)

Özge

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Kaldığımız oda biraz karanlıktı. Odanın kapısı kart yerine anahtarla açılıyordu ve kapının kilidindeki sorun sebebiyle kapıyı açıp kapatırken zorlandık. Bunun dışında tam bir aile oteliydi. Hizmetler fiyatıyla uyumluydu. Çalışan personel ilgili ve güler yüzlüydü. Aileyle yapılacak tatilde tercih edilebilir.
2021 年 8 月に 3 泊滞在
Gaye Günaydınからの返信 (投稿日 : 2021 年 9 月 8 日)
Teşekkür ederiz Özge hanım,

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best hotel to stay for Bodrum mood, close to beach and meals are so so delicious. Helpful front desk and very easy to communicate with. Property manager is a nice lady that’s always ready to help and make you feel welcome.
2021 年 7 月に 2 泊滞在
Gaye Günaydınからの返信 (投稿日 : 2021 年 8 月 3 日)
Dear guest, Thank you so much for your nie comments, We are too glad to hear that you enjoyed your holiday. Hope to see you next time. Greetings

10/10 (非常に良い)

Deniz

2021 年 6 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Çok temiz, güler yüzlü elemanları vardı ve her konuda yardımcı oldular.
2021 年 6 月に 3 泊滞在
Gaye Günaydınからの返信 (投稿日 : 2021 年 6 月 9 日)
Otelimizden memnun ayrılmanıza çok sevindik, Yorumunu için de teşekkür ederiz. Tekrar görüşmek dileğiyle

10/10 (非常に良い)

Andrev

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 9 月に 2 泊滞在

4/10 (不満)

Mimi、Seattle

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, mediocre hotel. Room cleanliness – POOR. Our room smelled like urine, I complained many times, but that do not solve the problem, so we had to breath in that smell for 10 days. The buildup hair in the shower drain was sitting there for 7 days before someone cleaned it up (to be clear the hair was there when we arrived). Mold in the shower and entire bathroom everywhere. Beach towels – you could pick up at 9:30 in the lobby and they disappear by 10am as they don’t have enough. Very few sunbeds by the pools so, if you don’t get up by 5am to reserve you end up sitting on the chair. Smoking is allowed by the pools and anywhere around the property! Gross!!! Food was not labeled, so we had to guess what it is, and the quality was mediocre. Room beds were hard as a rock, so I was waking up every morning with back pain. Wi-Fi was TERIBLE and the only place where it’s kind of worked is the lobby so you could see people hanging out there all the time. Their advertisement says “private beach” NOT really. They share the beach with Ambrosia hotel across the street so its not theirs. TV’s are only 19”, very few people speak little English, playground size is 15x20 (super small), safe deposit box is at the front desk and you have to pay daily fee 2 euros, luggage storage is in the actual lobby so when you walk in looks messy and things piled up everywhere. Stray cats are everywhere on this property, but they don’t allow pets…figure that! They only provide bare min.
2019 年 7 月に 10 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 客室の快適度
Overall it was a good stay, decent food, great communal area to gather in. Nice swimming pool and great service. However, I would suggest they get rid of the small step to the washroom in some suites because its a safety hazard that I tripped when stepping into the washroom.
2019 年 5 月に 7 泊滞在

8/10 (良い)

Seymur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Отель небольшой, уютный,анимации нет, еда не разнообразная,но голодным не останешься. Народу мало. У моря нет бара. Алкоголь только лёгкий и водка.
2019 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス、客室の快適度
보드룸
보드룸 지역은 크게 볼게없다는 걸 확인한 이틀이었습니다. 호텔 주변도 마찬가지입니다. 따라서 렌트도 불필요.
2019 年 6 月に 2 泊滞在

8/10 (良い)

Burcu

良かった点 : 清潔度、スタッフとサービス
Aile tatılı
Aile otelı yandakı buyuk otelın plahı ıle anlaşmalı oldugundan ozel plajda şemsiye şenzlong vs ucretsız temın edebılıyoruz otel ıcınden 5dk.da denıze gecs var yıyecek ıcecek daha da cesıtlendırılebılınır ve gece eglencelerıde tabı odalarda yenılense super olur fıyat performans olarak oldukca iyi elbette bızım eylulde gıtmemzden dolayı denız suyu soguktu pek giremedık ama ortamı sevdık bolge cok ıyı konum olarak
2018 年 9 月に 4 泊滞在

8/10 (良い)

Nia

Family Holiday to Bitez, Bodrum.
Value for money complex to ensure we had a wonderful holiday, good sized family apartment, 2 bedrooms. Very friendly staff and complex close to the beach, restaurants and dolmus stop. Clean accommodation and all inclusive options.
2018 年 7 月に 14 泊滞在

6/10 (普通)

Gentiane

良かった点 : 清潔度
2018 年 7 月に 14 泊滞在

8/10 (良い)

Mervyn

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Food value for money
Stayed here for 10 nights with my husband, the standerd rooms were small but all in all good.The maid came every day to clean and with clean towels.The staff were very friendly and helpful. The food was OK don't expect a lot, but you wont starve
2018 年 7 月に 10 泊滞在

6/10 (普通)

Thomas、Danmark

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Familiehotel??
Vi fik værelse lige ud for baren. Høj musik og fulde folk hver dag. Lige ude foran altanen. Værelset virkede lidt slidt. Arealerne var pæne og begge pool var fine. De lukkede dog allerede poolene kl 19.30. Personalet var søde og venlige.
2018 年 7 月に 6 泊滞在

10/10 (非常に良い)

Mariya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 7 泊滞在

6/10 (普通)

lieke、belgie

良かった点 : スタッフとサービス
Leuk hotel
Super vriendelijk personeel zeker naar kinderen toe kamer was oké alleen de douchecabine was een klein beetje beschimmeld het eten was niet zo ons goesting maar er was altijd genoeg keus Er zou ook wat meer animatie mogen zijn voor kinderen
2018 年 7 月に 10 泊滞在

10/10 (非常に良い)

Dina、Edmonton, Alberta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel, feels like family
We spent five nights, and it was great. Close to Bodrum (the bus stop is just outside the hotel) and to the shop streets of Bitez. The hotel is a beautiful oasis of flowers and trees, with the organic garden on-site. At night, everybody is hanging around the pool, we felt like we were big family with the staff and other guests. The staff are fantastic.
2018 年 6 月に 4 泊滞在
Gaye Günaydınからの返信 (投稿日 : 2018 年 7 月 18 日)
Dear Dina, Thank you so much for taking your time to share your nice comments, We feel glad that you have enjoyed your holiday. Hope to see you next time as well Greetings from paloma Family Club

10/10 (非常に良い)

Elvir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definite must of a Hotel
Our stay was amazing. Great location, friendly staff, the food was fabulous. Our room was in pristine condition. Family friendly, would highly recommend it!!!
2017 年 8 月に 9 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bodrumun en guzel aile oteli
Yemekler hergun farkliydi ve lezzetliydi cesit fazla yoktu ama hep guzel yemek cikti ayrica her aksam farkli tipte ozel pisirme yemekler cikiyor bunun yaninda havuzlar mukemmel 12.30 5 arasi snack bar hep acik yiyeceklerde taze tam bir aile ortami icecekleri guzel calisanlar cana yakin hergun odaniz temizleniyor genel olarak hic bir sikinti gormedim bodrum dolmuslari otelin onunden geciyor donerkende palomada ineceginizi soylerseniz yardimci olurlar hemen onunde duruyor zaten . Tam anlamiyla bu fiyata kalinabilecek en guzel otel
2017 年 7 月に 3 泊滞在

8/10 (良い)

Katherine 、London

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Great value holiday.
This was our second visit to the Paloma and we had a great stay. The only issue this time was that the room for 3 was very small (just a room for 2 with an extra bed. It would have been better to have booked a family room.
2017 年 7 月に 7 泊滞在

10/10 (非常に良い)

Merve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very nice hotel
Very nice hotel i have only good things to say about this hotel. clean rooms, good food and Very kind staff. the beach is 2 minutes walk from the hotel
2017 年 6 月に 7 泊滞在

10/10 (非常に良い)

lütfiye、izmir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Çalışanlar on numara
Otel herşeyiyle dört dörtlük fakat bitez plajı için aynı şeyleri söyleyemeyeceğim denizin içi resmen bataklık

10/10 (非常に良い)

Pia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Katherine、London

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Hotel
This was a great hotel which provided exceptional value for money.

8/10 (良い)

Candan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度、客室の快適度
Çift olarak gittik ama çift kişilik yatak yoktu iki yatağı birleştirdik , yatak kırıktu sallanıyordu. Ayrıca oda temizliği çok yetersiz 5 gün boyunca lavabo temizlenmedi( hergün temizlikçi odaya geliyordu oysaki) bunun dışında yemekler güzeldi servis ve çalışanlar iyi. Herkes saygılı. Müşteri profili de iyi sayılır. Oda kalitesi düşük olsa da otel keyifli