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ハスティンズ リゾート コーンウォールの口コミ

3.5 out of 5
ハスティンズ リゾート コーンウォール
St Breock Downs, Bodmin, England

口コミ

7.8

良い

評価 10 - 101 件の口コミ中 38 件が非常に良い" "
評価 8 - 101 件の口コミ中 33 件が良い" "
評価 6 - 101 件の口コミ中 14 件が普通" "
評価 4 - 101 件の口コミ中 7 件が不満" "
評価 2 - 101 件の口コミ中 9 件が非常に不満" "

8.6/10

清潔度

8.2/10

スタッフとサービス

8.0/10

設備とサービス

8.0/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

Katrina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent stay the only down side was the restaurant being closed. The staff were very helpful in arranging a takeaway meal.
2024 年 2 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice for a short break
Overall good value for a lovely location. Nice pool, friendly and helpful staff. Room was nice size and comfortable. Breakfast was ok though not a great choice - but it was complementary. You need a car or be a keen walker to get around.
2024 年 1 月に 1 泊滞在
Laura からの返信 (投稿日 : 2024 年 1 月 24 日)
Hi there, thank you for taking the time to leave us a review, we really appreciate your kind words. Our breakfast selection is limited at present, which - as you mention- is why it is complementary. Currently due to staffing we are unable to offer a cooked breakfast but felt it was important to at least give our guests a small selection of continental items to eat in or take away. We do appreciate your feedback and will aim to improve this where possible. We hope to see you again in the future. Best wishesLaura

6/10 (普通)

Edward

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Scot、Grass Valley

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Keely

2023 年 12 月に 1 泊滞在

4/10 (不満)

Felicity

2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Rob

出張
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Lovely hotel, but no food on for the evening! And only a sub standard continental breakfast available! Best pool in a hotel, good gym and big sauna.
2023 年 11 月に 1 泊滞在
Laura からの返信 (投稿日 : 2024 年 1 月 24 日)
Hi Rob, thank you for your review- we're really glad you enjoyed our Leisure facilities! Sorry to hear the breakfast did not meet your expectations, we do take all feedback on board and aim to improve where possible. In terms of our restaurant being closed on certain days this a measure we have had to take to ensure the future of the business - we can only apologise this affected your stay- we have tried to make the opening times very clear for anyone looking to book to stay with us but appreciate you may have arrived expecting it to be open. We have a huge choice of great local restaurants close by in Wadebridge and are happy to make recommendations if you were to consider us for a future stay. Best wishesLaura

8/10 (良い)

holly

2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Steve

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst hotel in Cornwall
Horrendous hotel, old, dated, poor service, no hot food option, furniture falling apart, no staff around, very very poor, won’t ever use again
2023 年 10 月に 2 泊滞在

8/10 (良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely
Lovely place lovely people but restaurants were closed so had to get takeaway all weekend, and if ur ocd about cleanliness of the room, well here goes, the toilet rim was black! Dirty tiles in bathroom! Bird poo on nets on balcony door , the night light didn’t work on balcony, cups and glasses were dirty , but I didn’t complain
2023 年 10 月に 2 泊滞在

4/10 (不満)

Steve

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
The hotel and grounds were lovely. However now a bit tired. The main issue was the lack of care by the management. Lack of signage and local information. Breakfast was poor with missing/stale items and poor choice . Real shame as it was obviously lovely and could be again
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Jason

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mouldy property, got to check in and was told no restaurant or bar as advertised. Had to pay to hire the robes for swimming pool at extortionate amount, room was filled with Smokey Snell as somebody having open fire nearby! Very expensive and very run down ! Not happy at all! Poor girl working the leisure facilities running the reception also ! Who did her very best to help us but unfortunately management clearly let her down and left her to struggle. Refund!
2023 年 9 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avoid this place
Old, badly maintained hotel. Pitch black corridors due to blown bulbs. Most things half broken in the room. There was a table tennis table with old bats broken and one without handle. Very expensive for very little quality. Definitely felt short changed.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Allen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Monika

2023 年 8 月に 4 泊滞在

8/10 (良い)

david

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely beautiful area, great facilities, staff very helpful and kind, easy parking, quiet location clean and interesting.
2023 年 8 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
couple 4 night stay
The AC was not working, so the room was hot. The decor is a bit old and worn, but it was pleasant. The breakfast was hard going, the staff worked hard, but you had to keep asking for things like forks, glasses and the English breakfast kept running out of items and again you had to ask for them. I think if the hosts had just been a little more aware, they could pre-empt this and make it more comfortable for guests. We were warned via email to expect a drop in service, it was a distraction, but I feel solvable with just a little more attention.
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

James

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Gary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Jenny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing, quiet and beautiful gardens 5 stars
We loved our stay and will definitely come again! Fabulous 20ft pool and steam room helped us relax. The gardens were extensive, a green oasis with well kept paths, fountains and fish pool. And its SO quiet! With millions of stars visible from the balcony at night.
2023 年 7 月に 2 泊滞在

8/10 (良い)

Lynette

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet and peaceful
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Joseph

2023 年 7 月に 2 泊滞在

8/10 (良い)

Peter、Middlesex

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
One of the most spacious hotel rooms I have ever seen and excellent condition. Unfortunately the air-con didn't appear to be working...as it was humid, it didn't help for a good sleep. Staff were friendly and helpful. Good range of on site facilities and parking. Overall, pleased to have booked with this hotel.
2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Anthony

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stayed here while away for work there was no chef so couldn’t have proper food jus a micro meal with was rank and no breakfast in the morning, there was a bottle of water in the room witch on opening and taking a sip tasting gone off I was left with a very bad stomach and diarrhoea the next day phoned the hotel and couldn’t really care
2023 年 7 月に 1 泊滞在

4/10 (不満)

Jenna

2023 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
Great place for families with young children
2023 年 7 月に 1 泊滞在

8/10 (良い)

mark

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Tina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect holiday
Perfect stay again at hotel
2023 年 6 月に 2 泊滞在

6/10 (普通)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在

6/10 (普通)

Kevin

家族旅行
良かった点 : 清潔度
Premises look tired & could do with a little 'TLC' & breakfast wasn't the best. Room was clean, a very good size & the staff were very good
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Lucian Gabriel

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Emma

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good facilities. Very welcoming. Fast internet. Mostly single track roads nearby approach with caution
2023 年 5 月に 1 泊滞在

8/10 (良い)

Zoe

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在

8/10 (良い)

Ella

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Philip

2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Debra

2023 年 1 月に 2 泊滞在

10/10 (非常に良い)

Louise

2022 年 10 月に 1 泊滞在

8/10 (良い)

Marlec

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One night business trip
Great facilities, friendly staff & good value for money. Lots of free parking on site but they don’t have EV chargers, only a 3 pin plug socket which takes a eternity to charge a car. Overall well worth a visit.
2022 年 9 月に 1 泊滞在

8/10 (良い)

D

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay at the Hotel
Staff were friendly & helpful. Food was good, but not much variety for vegans. Room was excellent with balcony. Very clean & tidy. You need a car to stay here though. Tels Taxi's charged £30 from Bodmin Parkway train station to the Hotel & £13 to Weybridge (where you catch the bus to Padstow). Breakfast is overpriced at £15. I would recommend people to this Hotel but you need a car as in rural location.
2022 年 9 月に 3 泊滞在

8/10 (良い)

Ian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent service
2022 年 8 月に 3 泊滞在

2/10 (非常に不満)

Michael

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Poor service, uncomfortable room and expensive.
Family room had small pull out sofa bed too small for two people to sleep in comfortably. The mattress was lumpy and one could feel the springs through, we requested a man additional quilt to sleep on and we’re given a single quilt? Ultimately this sofa bed couldn’t be slept on and all slept In one bed. The guest above could be heard all night through the very loud and creaking floor boards. The door directly outside our room would close and it would aggressively rattle and shake our room door. At dinner our sons burger was simply cut in half and served in a bun, the remainder of the order had issues with a lack of care on ingredients (bacon in burger) this resulted in dinner being served at different times When leaving hotel we notified reception of the issues and we’re told flatly to email the manager. Would not recommend and will avoid in future
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Farhan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic location, super spacious bedrooms.
2022 年 8 月に 1 泊滞在

2/10 (非常に不満)

Mark

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Extremely comfortable accommodation in good location. Staff very helpful and friendly.
2022 年 7 月に 2 泊滞在

2/10 (非常に不満)

Kerry

2022 年 7 月に 1 泊滞在

10/10 (非常に良い)

Vivian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice resort for my family holiday. Will come back next year.
2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

Adrian

2022 年 7 月に 1 泊滞在

4/10 (不満)

Margaret

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Hotel OK, but very tired & in need of re-furb. We stayed in July & the heating was on, so extremely hot!! Slept with our balcony doors open, but was kept awake by noisy wedding guests - if there's a wedding on, ask for a room as far away as possible
2022 年 7 月に 1 泊滞在