「Your ad on Expedia promised a free breakfast--no food at all this morning. Only lukewarm coffee. Ad promised a full bar. Your bar now is used for storage. Our room had no ice bucket, and I had to go to front desk for toilet paper. We were disappointed and cannot recommend your facility to others. Your employee at the desk , James, was very nice and tried to cover for your shortcomings.」
「Your ad on Expedia promised a free breakfast--no food at all this morning. Only lukewarm coffee. Ad promised a full bar. Your bar now is used for storage. Our room had no ice bucket, and I had to go to front desk for toilet paper. We were disappointed and cannot recommend your facility to others. Your employee at the desk , James, was very nice and tried to cover for your shortcomings.」
R. Lee