4 つの屋内プール、屋外プール、営業時間 7:00 ~ 21:00、ライフガード配置

リクリ バランス ホテルの口コミ

4.5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 323 件の口コミ中 193 件が非常に良い" "
評価 8 - 323 件の口コミ中 97 件が良い" "
評価 6 - 323 件の口コミ中 23 件が普通" "
評価 4 - 323 件の口コミ中 6 件が不満" "
評価 2 - 323 件の口コミ中 4 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

9.4/10

設備とサービス

9.0/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
エアコンのコントローラーが故障。フロントにクレームしても直してもらえなかった。
2018 年 8 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

のりま、日本

良かった点 : 清潔度、スタッフとサービス
概ね、満足です
●ロケーション バス停、スーパー、ともに近く便利な立地です。 ●部屋 清潔で、広さも不自由なく過ごすことが、できました。 歯ブラシ、スリッパ、ナイトウエア、ポット関連はありません。 ●朝食 階下のスパの屋根が邪魔をして、景色抜群…とはいきませんが、大広間に大きな窓と、朝ご飯を頂く気分はまぁまぁです。 品揃えは、一通りのフルーツにシリアル、ホットミール、数種類のパンに乳製品、 ドリンク。 パンが美味しかったです。これは、このホテル限らず、近くのスーパーで調達してきたパンにも言えることだったので、この辺りのパン事情は比較的良好であると感じました。 ●サービス フロントの対応は人によりますが、概ね問題ないです。 立地が良いので、バス移動をする予定でしたら、おすすめです。

10/10 (非常に良い)

Mathew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

8/10 (良い)

Jenna

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The value for the property is my main issue. Expect to be up charged for everything. They don’t even provide lotions or anything spa related in the room. They charge extra for the sauna and the hours are very limited (opens at noon! And closes early). Spa is more of an add on than a hotel experience. the breakfast was good and so was the location. Only recommend the lake view rooms otherwise your room overlooks a parking lot. The woman kindly offered an upgrade at check in but for a surcharge. Lots of children and walls are very thin.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Lisa

2024 年 4 月に 2 泊滞在

8/10 (良い)

Markus

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Abendessen ist dem Hotel nicht würdig! Ansonsten ein sehr schönes und empfehlenswertes Hotel
2024 年 4 月に 2 泊滞在
Tomažからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Markus,Thank you for taking the time to share your review on Expedia regarding your stay at Rikli Balance Hotel. We are glad to hear that you found the hotel beautiful and recommendable, reflecting the high standards we strive to maintain.We are, however, concerned to learn that your dining experience did not meet expectations. At Rikli Balance Hotel, we aim to provide cuisine that complements the overall quality of our accommodations and services. Your feedback is crucial for us and has been shared with our culinary team to address and improve our dinner offerings.We are committed to ensuring that all aspects of our guest experience are worthy of the setting and reputation we hold. Thank you once again for your constructive feedback, and we hope to have the opportunity to exceed your dining expectations on your next visit.Warm regards,Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

8/10 (良い)

Morgan、Nantwich

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a stunning location
2024 年 3 月に 4 泊滞在
Tomažからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Morgan,Thank you for your review and for choosing Rikli Balance Hotel for your stay. We are delighted to hear that you appreciated our stunning location, which indeed offers a unique setting that blends well-being with the natural beauty of Lake Bled.We would love to learn more about what aspects of your stay left you feeling that there was room for improvement, as we are committed to achieving the highest standards of guest satisfaction. Your feedback is invaluable to us in our ongoing efforts to enhance our service and ensure that each guest has a truly exceptional experience.Thank you once again for your feedback. We hope to have the opportunity to welcome you back and deliver a five-star experience on your next visit to Lake Bled.Warm regards,Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

6/10 (普通)

Anique

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス
Room and facilities were lovely but housekeeping was terrible. Hardly cleaned our rooms and left lots of things out, did not do a good job!
2024 年 3 月に 2 泊滞在
Tomaž Jastrobnikからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Anique, thank you for sharing your feedback with us. We are delighted that you enjoyed our lovely rooms and facilities. Please accept our sincere apologies for the inconvenience you experienced with the housekeeping service. Rest assured that your comments will be shared with the housekeeping team for improvement. We strive to provide impeccable service, and we appreciate your valuable input. Tomaž Jastrobnik, Guest Experience Manager, Sava Hoteli Bled

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel great spa
2024 年 1 月に 3 泊滞在
Tomaž Jastrobnik, Guest Experience Manager at Savaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Susan,Thank you for your wonderful review on Expedia. We are thrilled to hear that you found our hotel beautiful and our spa facilities to your liking. It's always our aim to provide a great experience for our guests, and we're glad we could do so for you.We appreciate you choosing Sava Hoteli Bled for your stay and hope to welcome you back soon for another enjoyable visit.Warm regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Tomaž Jastrobnik, Guest Experience Manager at Savaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Robert,Thank you for taking the time to leave a rating on Hotels.com. We're glad to see that you enjoyed your stay with us, giving an 8 out of 10 rating. Your feedback is important to us as it helps us understand what we're doing right and where we can improve.If there are any specific aspects of your stay that you particularly enjoyed or areas where you think we could do better, we would love to hear from you. Your insights are valuable in guiding our efforts to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back to Sava Hoteli Bled in the near future for an even more satisfying stay.Best regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled

8/10 (良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Tomaž Jastrobnik, Guest Experience Manager at Savaからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Andrea,Thank you for your rating of 4 out of 5 on Expedia. We appreciate you taking the time to provide feedback on your recent stay at Sava Hoteli Bled.It's great to know that your experience with us was largely positive. We are committed to offering our guests exceptional service and a memorable stay. If there are any specific aspects of your stay that stood out or areas where you feel we could improve, please feel free to share them with us. Your insights are invaluable in helping us enhance our services and guest experience.We look forward to the opportunity of welcoming you back and striving to make your next visit a perfect 5 out of 5.Warm regards,Dear Andrea,Thank you for your rating of 4 out of 5 on Expedia. We appreciate you taking the time to provide feedback on your recent stay at Sava Hoteli Bled.It's great to know that your experience with us was largely positive. We are committed to offering our guests exceptional service and a memorable stay. If there are any specific aspects of your stay that stood out or areas where you feel we could improve, please feel free to share them with us. Your insights are invaluable in helping us enhance our services and guest experience.We look forward to the opportunity of welcoming you back and striving to make your next visit a perfect 5 out of 5.Warm regards,Tomaž Jastrobnik, Guest Experience Manager at Sava Hoteli Bled

8/10 (良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Die Unterkunft und das Apartment waren toll, das Essen allerdings war des Hotels unwürdig.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

grace

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Got a corner room which has super big balcony facing lake Bled. The view is incredible. Staff is very nice, parking is on-site. Wonderful breakfast too.
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

lenny、san francisco

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
beautiful hotel..great pool..good breakfast...walk anywhere..
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Csilla

2023 年 9 月に 1 泊滞在

8/10 (良い)

Nevenka

2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Clare

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay here with 2 kids (4 & 6). Staff were lovely, breakfast extensive and delicious. Kids loved the pool and spent hours on the slide, though it exits to deep water so needed supervision. It was a 3 minute walk to the lake which is just beautiful. They were even helpful a few days after we had checked out to go to another area with storing luggage while we used the pool on our final day. Would happily recommend.
2023 年 8 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Relax totale
Molto bene e rilassante
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel with amazing view of the lake and castle/island. When you walk in there's a lovely smell to greet you with kind and friendly staff. The rooms were spacious and well accommodated. Loved the pool and spa facilities as well.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Christine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our lake view room ( do it, splurge) and I never tired of watching the colours change on the lake or when clouds rolled in. Thr buffet breakfast was immense and should satisfy all. We enjoyed the pool facilities as well. It was a nice reprieve when the weather was a bit rainy!
2023 年 7 月に 5 泊滞在

10/10 (非常に良い)

Simon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great hotel with lovely views and food!
A beautiful hotel with great food, service and comfort. Definitely recommend the lake view balcony rooms on the top floors, stunning views of the lake! The spa is huge and great for relaxation, it was empty most times we visited too! The half board option is recommended, the buffet food was excellent including rotisserie chicken, fillet steak, mussels, salmon and langoustines as well as unlimited ice cream and a lovely salad bar. I'll definitely be back!
2023 年 7 月に 2 泊滞在

8/10 (良い)

Elise

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place; service mixed
Hotel rooms, spa and location were fantastic. Service was mixed. Was told by front desk staff there was no food available in town (all groceries and restaurants were closed) when arrived at 21:20pm and was starving. Funny enough thankfully was able to buy a sandwich from their own bar so it was bizarre that a few steps away at the front desk was told nothing was available. I also noticed the next day all other restaurants in town are open until 10. The breakfast and buffet quality and selection overall was great. I also have a food allergy and they were extra careful and accommodating to point out what I could eat safely. For dinner, it’s a bit awkward. It is Buffett only and have to order drinks (even tap water) and pay separately- which is odd and a bit inconvenient. They should better explain how dinner works when you check in as that would have been helpful and aided our decisions.
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Marina

良かった点 : 清潔度、施設のコンディションと設備
Hotel is really nice , continently located for lake access. Rooms are nice and modern and breakfast buffet is excellent
2023 年 7 月に 1 泊滞在

8/10 (良い)

Mirko

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Antje

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Immer wieder gern in dieses Hotel
Wir hatten einen wunderschönen Aufenthalt in diesem Hotel. Es liegt ruhig, der Blick auf den Bleder See war atemberaubend, gutes Essen, kostenlose Parkplätze, wenige Meter zum See und in den Ort, alles sehr sauber, eine sehr schöne Badelandschaft, freundliches Personal. Eine kleine Anmerkung: Tägliche Zimmerreinigung und Wechsel der Handtücher wären nicht zwingend notwendig gewesen.
2023 年 6 月に 7 泊滞在

8/10 (良い)

JOSE George

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spar em Bled
Apartamento confortável; super bem localizado, bom banho, bom café da manhã e excelente parque aquático. Pontos negativos : Cobrança para uso da sausa pelo hóspede bem como pelo estacionamento.
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

alice

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fabulous view .
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Gema

2023 年 6 月に 1 泊滞在

8/10 (良い)

yuen ling

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
1. Air conditioner, it was not cool enough even it was mid May. The room temperature was set 23 degrees that was a bit high for sleeping and daytime. 2. The shower pressure is weak for avoid making the bathroom floor wet due to having no shower door installed.
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Marit Helene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastisk opphold. Nydelig utsikt, fantastisk massasje og god frokost.
2023 年 5 月に 1 泊滞在

2/10 (非常に不満)

Maria

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
If you like a hotel mainly for tour groups and mediocre food, the Sava Hotel-run Rikli Balance hotel is for you. It advertises itself as being green and sustainable. The infrastructure does as with furnishings and recycling. But the food doesn't live up to the 2022 green award that it is supposed to have received. Instant coffee pockets in rooms, canned fruit cocktail salad, and overcooked, boiled veges showing up in buffets. Sava Hotel management can certainly do better than this if it wants to keep its reputation and live up to the spirit of Rikli. That's the challenge to their creativity.

4/10 (不満)

Abdulla

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
Modern renovations - but with a 1-star soul.
Despite tasteful and modern renovations the hotel tries so hard to be a 1-star property. The decent hard product is so poorly let down by terrible service. All aspects of the soft product seem to be defined by stinginess. I have never encountered such unhappy reception staff worldwide - a poor reflection of otherwise wonderful Slovenian hospitality encountered everywhere else in the country. Reception staff are bothered by mere existence of guests - whether at check-in, asking for recommendations, or asking about hotel facilities. The only "smile" (at best a smirk) was seen when checking out. Expect one-word replies to any queries- getting any further information would be like pulling teeth. When asking receptionist about bike-rental facilities at the hotel, was sharply told that bike rental was only available to hotel guests despite clearly being a hotel guest myself. Made the terrible mistake of forgetting my keycard in the room one day. When asking for a replacement card, was scolded loudly "Why, where is your key?!" After establishing that the key was just left behind in the room and not lost, receptionist finally and begrudgingly cut a new keycard. Bathroom only stocks 3-in-1 hand/body/hair liquid soap. Finally, despite unseasonably warm weather in Bled, aircon was completely shut off with no possibility of turning on, and when inquiring about this was sarcastically told "if you feel hot just go out". Hardly the 4* Sup property the hotel claims to be.
2023 年 5 月に 2 泊滞在

8/10 (良い)

Beth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoyed our stay in this hotel. The lake view from our view was amazing and very impressive. The spa was a lovely experience and we enjoyed the indoor/outdoor pool option. Some small things would have made our experience better including the room clean. Some things were missing like a glass not being replaced etc but other than that it was a wonderful stay.
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Donna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
Would def love to stay here again - great location, couldn’t fault the hotel
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Elizabeth

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Andrea

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Was open and clean. Great view of the lake, castle and church. Toilet lights up at night. Great location. Great breakfast buffet
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Carol

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous Hotel
Fabulous clean hotel, great food, great service and super helpful staff. Great views in a great location only 5 mins walk from the lake. The pool and wellness centre were amazing and recommended the massages after all the walking !
2022 年 10 月に 4 泊滞在

10/10 (非常に良い)

Mate、Split

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved staying here. One minor thing would be is which I think breakfast should be improved.
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Seonag

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, very eco friendly hotel. Great staff, comfortable beds
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Debra、Jensen Beach

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location with a beautiful view!
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Rosemary

2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Gianluca

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Ottimo hotel situato nel centro turistico di Bled. Struttura moderna e silenziosa. Colazione ok: ogni giorno l’offerta era diversa. Camere spaziose, comode e pulite
2022 年 8 月に 4 泊滞在

10/10 (非常に良い)

Adam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location close to the lake. Modern and clean refurbishment. Excellent pool complex. Friendly and helpful staff.
2022 年 8 月に 7 泊滞在

8/10 (良い)

Albertus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast can be improved
Breakfast is hopeless, queuing all over the place. A bit of chaos.
2022 年 8 月に 6 泊滞在

10/10 (非常に良い)

Charles

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在

10/10 (非常に良い)

Charlotte

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect!
Brilliant stay and wonderful facilities at the hotel.
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

Björn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great rooms, service and breakfast
2022 年 8 月に 1 泊滞在

8/10 (良い)

Victoria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely location. Hotel had everything you needed but was a bit soulless
2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

Chirayath、Purley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A high quality hotel with a view of the lake. Great pool and spa facilities as well.
2022 年 8 月に 1 泊滞在