外観

ラスキン ホテルの口コミ

3 out of 5
ラスキン ホテル
55-69 Albert Rd., Blackpool, England

口コミ

9.0

とても素晴らしい

評価 10 - 728 件の口コミ中 454 件が非常に良い" "
評価 8 - 728 件の口コミ中 190 件が良い" "
評価 6 - 728 件の口コミ中 59 件が普通" "
評価 4 - 728 件の口コミ中 18 件が不満" "
評価 2 - 728 件の口コミ中 7 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

8.8/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

2019 年 5 月に 3 泊滞在
Guest Relationsからの返信 (投稿日 : 2019 年 6 月 13 日)
Dear Guest, Many thanks for leaving us positive feedback. We look forward to welcoming you again in the future. Kind Regards

10/10 (非常に良い)

Janice

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Evening entertainment, spa, hair salon, are great additions to the hotel. I felt desk staff could be better informed to guide tourists. The lady at the desk did not know where I could get a map or help getting around Blackpool, she sent me to some obscure post office, yet the is a tourist center next to the wedding chapel. I will return and suggest other use this hotel thanks
2024 年 5 月に 3 泊滞在

6/10 (普通)

Kenneth Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス
The Ruskin Hotel is a good option if you’re going to an event at the Winter Garden. It’s a very short walk, and very convenient. The lobby is nice, bright, clean and new, and the lift was very quick and a nice feature. My visit started with a bit of confusion as I booked a triple twin room on Expedia, but I was assigned a double room. I had to pay an additional fee to actually get the triple room. I’m still working with Expedia to sort that out. The breakfast was nice, but quite a few of the plates you pick up at the buffet were not clean/had food stuck to them after a washing. The staff were kind and made a great effort to be helpful.
2024 年 5 月に 2 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 5 月 26 日)
Hi Kenneth, thank you for your review, the booking was made for a Standard Triple room for 2 adults, as an expedia guest we allocated you a upgrade to a Premier room, when you arrived there were 3 adults and not the 2 as per the booking. Our reception staff honoured the upgrade povided and room move to a triple Premier room. The complimentary upgrade appears to have become the only issue you appear to have had, we can provide the actual booking for 2 adults should there be any doubt regarding what was booked with us by expedia. but we do think to mark down the hotel for providing an upgrade is a little harsh.

8/10 (良い)

Justyna、Chicago

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel and conveniently located. Very nice staff.
2024 年 5 月に 2 泊滞在
Lynnからの返信 (投稿日 : 2024 年 5 月 23 日)
Hi Justyn,Thank you for your review.Hope to see you again on your next visit to Blackpool.Kind Regards

10/10 (非常に良い)

Emily

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, comfortable rooms with friendly staff and a delicious variety of options for breakfast. We had a great experience with the spa services and greatly enjoyed our stay! One downside is that there’s no on site parking and the two nearby lots fill up extremely quickly so parking on the street becomes necessary. Make sure to move your car in accordance with signs.
2024 年 5 月に 2 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 5 月 19 日)
Hi Emily, thank you for your kind words and lovely 5/5 review of your stay with us at the Ruskin, we do have on site garages but they do sell out in advance, please do try to book them early, in addition the multistory car park opposite the hotel at the Houndshill shopping centre is very convenient and open from 6am - 12 midnight the charge is 12 per 24 hours.we hope to see you return in the future for your next trip to Blackpool

10/10 (非常に良い)

Linda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved every minute, the staff are fab service is fab
2024 年 5 月に 3 泊滞在
Lynnからの返信 (投稿日 : 2024 年 5 月 12 日)
Hi Linda,Thank you so much for your review.Hope to see you again on your next trip to Blackpool.

10/10 (非常に良い)

Beverley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The ruskin hotel is a great place to escape to, the hotel has a relaxing atmosphere and staff are lovely polite and friendly. Will definitely be returning..
2024 年 5 月に 3 泊滞在
Lynnからの返信 (投稿日 : 2024 年 5 月 7 日)
Hi Beverley,Thank you so much for your lovely review.Looking forward to seeing you on your next visit.Kind Regards

10/10 (非常に良い)

Liam

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place very clean and comfortable
2024 年 4 月に 5 泊滞在
Lynnからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi Liam,Thank you so much for your lovely review.Hope to see you again very soon.Kind Regards

10/10 (非常に良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was a small double, it was ok but small table and chair made access to the wardrobe very difficult.room 122. Not much room around the bed. tea and coffee facilities was situated on a 6 to 8 inch ledge.
2024 年 4 月に 2 泊滞在
Lynnからの返信 (投稿日 : 2024 年 5 月 2 日)
Hi Caroline,Thank you so much for you 5 out of 5 review.Hope to see you again on your next trip to Blackpool.Kind Regards

10/10 (非常に良い)

ANN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel and brilliant entertainment can't wait book again
2024 年 4 月に 4 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 5 月 1 日)
Hi Ann, thank you so much for your review and 5/5 score following your stay with us at the Ruskin, we look forward to welcoming you back in the near future for your next visit to Blackpool.

10/10 (非常に良い)

daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
every think was lovely in the property I could not fault my stay
2024 年 4 月に 2 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 4 月 28 日)
Hi Daniel, thank you so much for your lovely review and kind words, we hope to welcome you back in the near future for your next trip to Blackpool.

10/10 (非常に良い)

David、London

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are exceptional in all departments and you feel it’s your second home
2024 年 4 月に 1 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 4 月 16 日)
Hi David Thank you so much for your wonderful review of your stay, we hope to welcome you "home" again soon.

10/10 (非常に良い)

David、London

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff make this place but the rooms are well appointed and the food is a very high standard highly recommend this place
2024 年 4 月に 3 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello David, thank you so much for your kind words and wonderful feedback, we hope to welcome you back for your next trip to Blackpool

10/10 (非常に良い)

Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean friendly atmosphere entertainment put on by hotel excellent food definitely 1st port of call when staying over again
2024 年 4 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 4 月 14 日)
Hi Paul,Thank you for your lovely review.Hope to see you again very soon.Kind Regards

8/10 (良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had quite a wait in the restaurant on Monday night, they appeared short staffed?
2024 年 4 月に 3 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello Caroline, firstly we sincerely apologise for any service delay, we will investigate this issue to ensure we are providing the best possible dining experience. We hope to see you return and have the opportunity to show you that the wait you experiences of this occassion is not our normal provision.

4/10 (不満)

Stuart

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
Check in at 14-30 on check in had to wait until 15-00 for room to be ready Got into room to find a bit of rubbish on the floor & tobacco on the chair That night from 22-00 ish until 05-00 the noise from room above was loud & the wife didn't sleep a wink, won't be staying here again
2024 年 4 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 4 月 9 日)
Hi Stuart,So sorry you have had a bad experience with us - this is not our usual standard.We do not guarantee rooms to be ready until 3pm.We have night porters on throughout the night that would of gone up to the room above and told them to be quiet if you had let them know.Kind Regards

10/10 (非常に良い)

Darren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel
2024 年 4 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 4 月 6 日)
Hi Darren,Thank you for your lovely review.Hope to see you again soon.

10/10 (非常に良い)

Karl

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a twin room big enough for 2 people added bonus was a fan and air cooler as room was a little warm so turned radiator to low setting .1st time at this hotel entertainment was very good staff very welcoming would definitely book again but have a bigger room next time
2024 年 3 月に 3 泊滞在
Nicolaからの返信 (投稿日 : 2024 年 4 月 3 日)
Hello Karl, thank you for taking the time to leave us your wonderful review. We look forward to welcoming you back once again, on your next visit to Blackpool.

8/10 (良い)

Paul

I booked this hotel for the sauna but on arrival I was told the sauna was being refurbished, if I knew that when booking I would of chose a cheaper hotel.
2024 年 3 月に 3 泊滞在
Lynnからの返信 (投稿日 : 2024 年 3 月 31 日)
Hi Paul,Unfortunately we are going through extensive refurbishment and the sauna is shut due to this.We have made a note of this on our website.We apologize for any inconvenience caused.Hopefully this will not stop you returning to the hotel in the near future. Kind Regards

6/10 (普通)

Gillian

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The Ruskin hotel is a very agreeable place to stay in as much as the reception area, the bar and the exterior are all very well kept. My room was beautifully clean, well decorated and the bathroom was newly refurbished. But the reason I would not stay at the Ruskin again is that in room 314 I was kept away most of the night by noise from other units. The noise was not malicious, it was simply people moving around - in other words it was the complete lack of insulation that kept me awake. I heard the shower being turned on, someone coughing and a door being opened and closed continuously for some reason. Hugely disappointing. But I must mention my evening meal in the bar... excellent fish/chips and mushy peas. Well served very quickly and courteously. Such a shame.
2024 年 3 月に 1 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 3 月 30 日)
Hello Gillian, thank you for your lovely feedback, sorry the room you booked was not to your expectations, the age of the hotels means the construction insulation was not at the standard of today's code, all our new premier rooms all dencily insulated and sound proofed. Once again thank you for taking the time to write this review.

10/10 (非常に良い)

Ben

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Highly recommend lovely hotel
2024 年 3 月に 3 泊滞在
stephからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for taking the time to leave such kind words.

10/10 (非常に良い)

James

カップルで旅行
Like the friendly helpful attitude of the staff No problem was a problem and we were treated brilliantly although only stopping one night We will be coming again Well done
2024 年 3 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi James,Thank you for your wonderful review.Look forward to seeing you again very soon.

8/10 (良い)

Terence

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Lynnからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi Terence,Thank you for your lovely review.Hope to see you again soon.

10/10 (非常に良い)

Julie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was nice and food in the bar area excellent. but was woken up at 8am from the room on the third floor above our room which was room 24 I was not sure if it was the people in there or the house keeping but they were back and forth walking about for over an hour and the floor boards were creaking all the time not a restful sleep
2024 年 3 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 3 月 22 日)
Hi Julie,Thank you for your lovely review.We are sorry that you was woke up early with the noise from the above room.It would of been the guests that was in the room as housekeeping do not start until 9am.If you had rang reception we could of had a word with the guests.Hope this will not stop you from retuning to the hotel.Kind Regards

10/10 (非常に良い)

John

2024 年 2 月に 3 泊滞在
Lynnからの返信 (投稿日 : 2024 年 3 月 27 日)
Hi John,Thank you for your lovely review.Hope to see you again soon.

10/10 (非常に良い)

Anita

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had fabulous stay staff friendly great entertainment wiuld definitely stay again x
2024 年 3 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 3 月 7 日)
Hi Anita,Thank you for your lovely review.Hope to see you again very soon.Kind Regards

8/10 (良い)

Julie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good atmosphere, nightly entertainment & reasonable prices. Excellent location.
2024 年 3 月に 2 泊滞在
Lynnからの返信 (投稿日 : 2024 年 3 月 5 日)
Hi Julie,Thank you for your wonderful review.Look forward to seeing you again very soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you very much for your 10 out of 10 review.Hopefully see you again very soon.

10/10 (非常に良い)

Mr Darren

カップルで旅行
良かった点 : 設備とサービス
Great hotel only bad thing they don’t have sky sports tv in the bar apart from that excellent
2024 年 2 月に 2 泊滞在
Lynnからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Darren,Thank you very much for your 5 out of 5 review.Hopefully see you again very soon.

6/10 (普通)

phil

グループ旅行
良かった点 : 清潔度、スタッフとサービス
Weekend break
Overall the hotel is good. Very friendly and helpful staff. Bar areas, foyer, entrance area all very very nice, however, the twin room was tiny. Very narrow beds, around 12 inches inbetween beds, tiny shower/bathroom. Actually struggled to climb in to the shower. Would be ok for one person but for two it was too cramped. Very clean though.
2024 年 2 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 2 月 27 日)
Hi Phil,Thank you for your lovely review.The single beds in our standard rooms are standard 3ft beds. Why not try one of our premier rooms next time, they are more spacious with large bathrooms.Hopefully see you again very soon.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Ruskin stood out as far superior than other surrounding properties in the area.
2024 年 2 月に 1 泊滞在
Lynnからの返信 (投稿日 : 2024 年 2 月 17 日)
Hi John,Thank you so much for your lovely review.Hope to see you again very soon.

10/10 (非常に良い)

s

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Been to the Ruskin three times and every visit has been excellent we would not go anywhere else in Blackpool staff could not do any more for us they are great
2024 年 2 月に 4 泊滞在
Lynnからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you so much for your wonderful review.Hope to see you again very soon.

10/10 (非常に良い)

Alan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
steph Vallanceからの返信 (投稿日 : 2024 年 2 月 5 日)
We hope to welcome you back to the Ruskin Hotel soon.RegardsSteph

10/10 (非常に良い)

Colleen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
steph Vallanceからの返信 (投稿日 : 2024 年 2 月 5 日)
We hope to welcome you back to the Ruskin soon.

10/10 (非常に良い)

HELEN

2024 年 1 月に 1 泊滞在
steph Vallanceからの返信 (投稿日 : 2024 年 2 月 5 日)
We hope to welcome you back to the Ruskin Hotel soon.RegardsSteph

8/10 (良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great cpl of days away.
2024 年 1 月に 2 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 1 月 31 日)
Hi Jason, thank you so much for taking the time to leave this lovely review.

10/10 (非常に良い)

mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel, enjoyed our stay
2023 年 12 月に 1 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 1 月 24 日)
Hi Mark Thank you for your wonderful review.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
Although we arrived very late in the evening, staff were extremely accommodating. Stay overall was ok as only booked in for one night but felt £20 for garage car parking a little steep, particularly as this was an extra and not highlighted at point of booking.
2023 年 12 月に 1 泊滞在
Team Ruskinからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your feedback, all charges are clearly stated on our website and provided to all booking agent.

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent well trained staff very clean hotel great food, brilliant entertainment and very fair prices had a great time and will come back 😁
2023 年 11 月に 3 泊滞在
Nicolaからの返信 (投稿日 : 2023 年 11 月 30 日)
Hello Gary, Thanks so much for the fabulous review, we look forward to welcoming you back to The Ruskin soon.

10/10 (非常に良い)

John

カップルで旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Been going there for years and it’s still the best
2023 年 11 月に 3 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 11 月 21 日)
Hi John, thank you so much for your wonderful 5/5 review and your continued support of the Ruskin, see you again soon.

10/10 (非常に良い)

Kevin

2023 年 11 月に 2 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 11 月 17 日)
Hi Kevin, thank you so much for your 10/10 review of your stay with us at the Ruskin

10/10 (非常に良い)

julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel friendly staff,very clean and great location
2023 年 11 月に 1 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 11 月 13 日)
Thank you so much for your lovely review

10/10 (非常に良い)

Allen

2023 年 11 月に 1 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 11 月 14 日)
Hi Allen, thanks for your 10/10 review of your stay with us at the Ruskin, we hope to see you return in the near future.

10/10 (非常に良い)

Heather

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Food was good value for money the rooms were very comfortable and was good
2023 年 11 月に 4 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 11 月 11 日)
Hi Heather, thank you so much for your wonderful review and your 10/10 score of your stay with us at the Ruskin

4/10 (不満)

Amy

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Rock hard bed!
To start with the price of the room was not value for money. The advertisement of parking I was left with a sour taste in my pocket to say the least. They have 8 garages which are always full so parking in a multi storey was the only option.The room was of poor cleanliness with hairs on the throw for the bedding and the shower metal shelf looking as if it’s never been cleaned. The bed was like laying on concrete matched with pillows that only amplified the hardness, with this in mind the sleep was limited but don’t worry the paper thin walls will ensure any wink you do capture is ruined.
2023 年 11 月に 1 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 11 月 10 日)
Hello thank you for your feedback, sorry the hotel did not meet your expectations

6/10 (普通)

dan

良かった点 : スタッフとサービス
2023 年 11 月に 1 泊滞在
Stephからの返信 (投稿日 : 2023 年 11 月 5 日)
Hi DanWe hope you choose the Ruskin Hotel next time you stay in Blackpool.

10/10 (非常に良い)

Pauline

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel, you are happy to go back to.
Lovely central hotel, close to shopping centre. Very clean, lovely family room, comfortable beds. Had evening meal as well as breakfast. Food very good. Entertainment good. There was nothing we didn't like about it. Have stayed previously with my husband.
2023 年 10 月に 2 泊滞在
Stephからの返信 (投稿日 : 2023 年 11 月 5 日)
Hi PaulineThanks for leaving such a great review. We hope to see you back at the Ruskin soon.

10/10 (非常に良い)

David、London

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff in particular in all areas are excellent and go the extra mile to make your stay the best it can be! Canadian Janice in the Bar I will pull out for special mention as she really looked after me when I came back late from dancing at the Winter gardens without any food and see searched until she found me something! But all the staff as I said are so good and make you feel at home!
2023 年 10 月に 3 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 10 月 31 日)
Hi David, thank you for your lovely review and kind words, we hope to see you return to the Ruskin for your next visit to Blackpool.

10/10 (非常に良い)

Brian

2023 年 10 月に 2 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 10 月 31 日)
THANK you Brian for your 10/10 review of your stay with us.

8/10 (良い)

Steve

2023 年 10 月に 2 泊滞在
Team Ruskinからの返信 (投稿日 : 2023 年 11 月 19 日)
Hello Steve, thank you so much for your feedback folowing your stay with us at the Ruskin, we hope to welcome you back for your next trip to Blackpool