屋内プール

ビスマルクホテル&コンフェレンスセンターの口コミ

3 out of 5

口コミ

7.0

良い

評価 10 - 1002 件の口コミ中 285 件が非常に良い" "
評価 8 - 1002 件の口コミ中 256 件が良い" "
評価 6 - 1002 件の口コミ中 191 件が普通" "
評価 4 - 1002 件の口コミ中 171 件が不満" "
評価 2 - 1002 件の口コミ中 99 件が非常に不満" "

6.8/10

清潔度

7.8/10

スタッフとサービス

7.0/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

6/10 (普通)

JOSHUA

ペット同伴の旅行, 家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Older hotel. The nice thing is they didn’t have carpet In the room. However it was not swept. The bathroom was dark when you close the shower curtain there is hardly any light in the shower and the tile grout looks almost black. I couldn’t tell how dirty it was because of the darkness. The staff in the Lounge area were horrible and not friendly at all. The front desk guys were nice, but our tv cable didn’t work. My husband called to tell them and they told him to unplug it and replug it in. That did not fix it. So no tv but we were only there one night.
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 26 日)
Hello Joshua, we appreciate you taking the time to leave a detailed review. We are happy you enjoyed working with the front desk staff as well as the new flooring. If you ever feel like a room is not clean enough, please report to front desk so we can find best accommodation. We appreciate this review and will use it to improve! We hope to see you back in the near future. Best regards, Bismarck Hotel and Conference Center

4/10 (不満)

Jeni

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The staff was friendly and cooperative with police when my room was broken into and $400 worth of clothing and cash was stolen. Mine seems to be the only hallway that doesn’t have a camera which makes me believe someone knows its a good spot not to get caught. Sad ending to what should have been a fun weekend
2024 年 5 月に 1 泊滞在
Guest relationsからの返信 (投稿日 : 2024 年 5 月 26 日)
Hello Jeni, we are sorry some items were lost. However, we were able to prove this was not the doing of an employee and also no key was mistakenly given for this room, which we were also able to prove. The time frame in which we were informed of these items disappearing (2am - 6am) while guests were indeed in the room is highly unlikely, according to the officer who investigated. Best regards, Bismarck Hotel and Conference Center

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you, Kathy. We hope to see you back in the near future!Best regards, Bismarck Hotel and Conference Center

8/10 (良い)

Roxy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great place to have a family gathering and enjoy the pool area.
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you, Roxy!

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice Stay
2024 年 4 月に 2 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you, James. See you next time!Best regards, Bismarck Hotel and Conference Center

8/10 (良い)

HazelAnn

Love the play area for the children always accomadating…
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you, HazelAnn!

10/10 (非常に良い)

Corine、Bismarck

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you, Corine!

10/10 (非常に良い)

Denise

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 3 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you, Denise!

8/10 (良い)

Colette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you, Colette!

8/10 (良い)

Keli

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
This was my first time staying here outside of the annual dart tournament. It was so much quieter and cleaner. Front desk staff and bar staff were very friendly.
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you, Keli!Best regards, Bismarck Hotel and Conference Center

8/10 (良い)

Ronald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ok
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you, Ronald!

8/10 (良い)

Linda

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a nice property. Staff was nice and very helpful. Would stay tgere again.
2024 年 5 月に 3 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you, Linda! See you next time!

4/10 (不満)

Julie

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you, Julie for staying with us!

4/10 (不満)

Jared

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you, Jared for sharing. If you would like to elaborate on what seemed to have gone wrong, please give us a call. Best regards, Bismarck Hotel and Conference Center

10/10 (非常に良い)

Shaun

Very clean. rooms are nice!
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you, Shaun!

6/10 (普通)

April

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This hotel used to be great but we were floored this time with how downhill it has gone. Our room smelled like smoke, windows were dirty (on the inside), stains on the walls, and broken door latch. After reading other reviews, it sounds like we got a pretty decent room compared to some of the others. Bummer!
2024 年 5 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello April, please notify the fornt desk of any room conditions you feel our poor and we will do our best to resolve the issue. When you report after your stay it limits the possibility of finding a resolution for a more comfortable stay. We appreciate you sharing your experience, April. Best regards, Bismarck Hotel and Conference Center

10/10 (非常に良い)

Gerald

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff. Easy parking. I had room to park a pickup with a 20 ft trailer.
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you, Gerald! See you next time!

4/10 (不満)

CJ、McLaughlin

2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you, Cj. Please, give us a call to discuss what does not seem to have been a superb stay. The best way for us to improve is through detailed reviews. Best regards, Bismarck Hotel and Conference Center

4/10 (不満)

CJ、McLaughlin

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was unsafe due to settlement of concrete sidewalks, Grand daughter triped on uneven sidewalks. Roof leaks in hallway where buckets were placed to catch water leaking from ceiling. Staff not friendly, was ignored for abut 5 minutes before I went to other clerk for check-in. Given a room that was already occupied had to walk from one end of building all the way to front lobby.
2024 年 4 月に 1 泊滞在
Guest relationsからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Mr. White, we appreciate you sharing your experience and want to apologize for the inconvenience. Your check in was during a medical emergency as well as maintenance emergency. We assure you, your next visit will be much more convenient.Best regards, Bismarck Hotel and Conference Center

10/10 (非常に良い)

Rachel

2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you, Rachel!

10/10 (非常に良い)

Raquel

2024 年 2 月に 2 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you, Raquel!

6/10 (普通)

Randi

2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you, Randi!

2/10 (非常に不満)

Taylor、New town

2024 年 4 月に 1 泊滞在
Guest relationsからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Taylor, does not seem you had a pleasant stay. Please, call us so we can discuss issues at hand and find a solution.

10/10 (非常に良い)

Laikyn、Dunseith

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a good hotel.
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you, Laikyn! See you next time!

2/10 (非常に不満)

Jill

家族旅行, 小さなお子様連れの家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
We had to stand in line to check in for over 30 minutes. While in line other guests came back complaining about the room they received already had guests in it. The fire alarms went off and stayed on for about 5 minutes. The staff was not concerned. We received a queen room because the king room we reserved was sold out. Walked to other side of hotel to the 3rd floor only to find the room they gave us was filled with building equipment. Walked back down to the desk to get another room. By this time our 3year old granddaughter was not happy. The room was clean and looked like they are trying to remodel. The rooms are Not sound proof. 3rd floor was extremely noisy. Pool floor needs to be changed, very slippery. We saw several individuals fall. The outside doors are tight and makes it difficult to open. The parking was convenient and the area is great. The staff was friendly but not efficient or trained well. The hallway floors are dirty and people had their dogs running free in the hallways.
2024 年 4 月に 2 泊滞在
Guest relationsからの返信 (投稿日 : 2024 年 4 月 29 日)
Hello Jill, we would like to apologize as you arrived in the middle of an emergency. We understand this was inconvenient, but we have a very friendly and efficient staff. We appreciate you providing a detailed review as it is the best way for us to pinpoint areas we can improve. Thank you, Jill!

2/10 (非常に不満)

Kevin

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
The facility is tired and in need of a remodel. The elevator smelled so bad, we hesitated to use it. We booked our room through Expedia, then arrived at the hotel and were told it would b $50 more, because the room we booked was sold out. The same thing happened to another woman in line ahead of us.
2024 年 4 月に 1 泊滞在
Guest relationsからの返信 (投稿日 : 2024 年 4 月 28 日)
We apologize for the inconvenience, Kevin. Best regards, Bismarck Hotel and Conference Center

10/10 (非常に良い)

Dennis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The facility is nice. The staff are good to work with.
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you,Dennis! See you next time!

2/10 (非常に不満)

Nathan

2024 年 4 月に 1 泊滞在
Guest relationsからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Nathan, I noticed you did not show for your reservation. Please, reserve this section for real reviews. Best regards, Bismarck Hotel and Conference Center

10/10 (非常に良い)

Keith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So far everything is good.
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 27 日)
Thank you, Keith!

10/10 (非常に良い)

Jen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was great property is beautiful
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 26 日)
We appreciate you taking the time to leave a review, Jen! See you next time!

2/10 (非常に不満)

Benjamin

2024 年 4 月に 2 泊滞在
Xからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Benjamin, please contact the front desk to discuss what seems to to have been an unpleasant stay.

10/10 (非常に良い)

Shannon

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay!
Xからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you, Shannon!

2/10 (非常に不満)

Mario

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、設備とサービス
They have to include free breakfast
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Mario, online where you booked, lists breakfast prices. Best regards, Bismarck Hotel and Conference Center

10/10 (非常に良い)

Sheri

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only issue I had was with the door locks at door 7 which was hard to get the key card to work on. Nick was a great person and staff member!
2024 年 4 月に 3 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you, Sheri!

10/10 (非常に良い)

Matthew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you, Matthew!

8/10 (良い)

Randy

2024 年 2 月に 2 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you, Randy!

6/10 (普通)

Adam

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff were fantastic—friendly, attentive, and helpful. However, the room needed some attention. The sink drained slowly, and the floor seemed to have missed a proper vacuuming. Despite these issues, the excellent service from the staff was a highlight of our stay. With better room maintenance and cleaning, the experience would be much improved.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Jacque

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for taking the time to leave a review, Jacque!

10/10 (非常に良い)

Camille

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the pool area Clean And friendly staff Will stay there again
2024 年 3 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you, Camille! See you next time!

8/10 (良い)

Cody

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was good except the key cards only worked once every multiple tries. Numerous people were having issues.
2024 年 3 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 3 月 26 日)
Hello Cody, we are happy to hear your stay went well. We are in the process of replacing our door handles. See you next time!

10/10 (非常に良い)

Maria

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good front desk customer service
2024 年 3 月に 1 泊滞在
Xからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you, Maria!

6/10 (普通)

Galvin、Green Bay

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Paid for 2 rooms didnt stay. Rooms were not connected. Soon as i checked in people were telling front desk that someone pooped on the slide in the waterpark. Found other accommodations.
2024 年 3 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Hello Galvin, we appreciate you sharing your experience. Unfortunately, a child did have an accident. We did address this not only by cleaning, but flushing the pool, rebalancing chemicals and having the state inspect. Best regards, Bismarck Hotel and Conference Center

4/10 (不満)

Christopher

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
There was mold in each room I was put in. The bed sheets were dirty and had hair on them.
2024 年 3 月に 2 泊滞在
xからの返信 (投稿日 : 2024 年 3 月 12 日)
Hello Chris, we apologize for the inconvenience of having to move rooms. After an inspection of the rooms you stayed in, we are happy to say no mold was found. Best regards, Bismarck Hotel and Conference Center

8/10 (良い)

Siman

2024 年 3 月に 2 泊滞在
Xからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you, Siman!

4/10 (不満)

Russ、Charlotte

出張
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
When i got up to catch a cab to the airport 4 am, there was 5 males clearly entoxicated in the lobby drinking beer. they in the end were harmless. what hotel allows patrons, i think they were patrons??? or people from the bar to stay and party in the loby. I do not blame the night manager, for not stoipping it as he was alone and it could havve escalted. this is unsafe for your employees and was extreemly upsetting to me. Russ putland 980 474 8170
2024 年 3 月に 1 泊滞在
Front Desk Managerからの返信 (投稿日 : 2024 年 3 月 9 日)
Hello Russ, safety is our top priority for our guests. We have addressed the situation and can ensure this is not a common feature of the property. Best regards, Bismarck Hotel and Conference Center

8/10 (良い)

Galvin、Green Bay

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
1st floor no steps
2024 年 3 月に 2 泊滞在
xからの返信 (投稿日 : 2024 年 3 月 9 日)
Thank you, Galvin!

4/10 (不満)

Travis

家族旅行, グループ旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Place was dated as hell, Heater didn't work, tv didn't work l, amenities were sun standard. You can really tell they are on a tight budget and more than willing to cut corners management wise. The employees were fantastic
2024 年 2 月に 2 泊滞在
xからの返信 (投稿日 : 2024 年 2 月 26 日)
Hello Travis, we appreciate you taking the time to review your stay as it is the best way for us to identify areas we need to improve. We apologize for the heater not functioning properly as well as the tv. We are happy to have addressed these issues during your stay by providing an upgrade to a properly functioning, remodeled, and conveniently located room. We are currently working on several modifications throughout the entire hotel and urge you to visit with us again to enjoy the upgrades. Best regards, Bismarck Hotel and Conference Center

6/10 (普通)

Christy

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
The rooms were nice and clean, plenty of room. The heater in our room was broken so you couldn’t adjust the temp. The pool area was freezing. Everyone that was out of the pool was in sweatshirts or jackets. The directions available in the hotel for finding stairs/elevators were terrible.
2024 年 2 月に 1 泊滞在
xからの返信 (投稿日 : 2024 年 2 月 26 日)
Hello Christy, we appreciate you taking the time to review your stay as it is our best guide in finding areas to improve. We will look into the pool water/room temperature and look into finding a better way to guide guests through the hotel. Best regards, Bismarck Hotel and Conference Center

4/10 (不満)

Thomas

2024 年 2 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2024 年 3 月 21 日)
Thank you, Thomas.

10/10 (非常に良い)

Jason

2024 年 2 月に 2 泊滞在
xからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you, Jason! See you next year!Best regards, Bismarck Hotel and Conference Center