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ウィンドミル ビレッジ ホテル ゴルフ クラブ & スパ BW シグネチャー コレクションの口コミ

4 out of 5
ウィンドミル ビレッジ ホテル ゴルフ クラブ & スパ BW シグネチャー コレクション
Birmingham Road, Allesley, Coventry, England

口コミ

8.0

とても良い

評価 10 - 564 件の口コミ中 196 件が非常に良い" "
評価 8 - 564 件の口コミ中 214 件が良い" "
評価 6 - 564 件の口コミ中 93 件が普通" "
評価 4 - 564 件の口コミ中 37 件が不満" "
評価 2 - 564 件の口コミ中 24 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

8.4/10

設備とサービス

8.0/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

6/10 (普通)

Rosalia

家族旅行, グループ旅行
気になった点 : スタッフとサービス
Lovely surroundings but not the best hotel to stay in as needs to make some improvements. Outdated, poor breakfast, inexperience staff, no fridge in the room, etc.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Leanda

気になった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Michelle

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was very pleasantly surprised with this property. I got an out building and it was lovely and quiet and have me a really restless sleep I will be looking to book there again if in the area for work. The spa is really good to I didn't use the gym on this day but would expect it to be good to. Would definitely recommend this place to friends and definitely stay here again..
2024 年 2 月に 1 泊滞在
receptionからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Michelle,We appreciate that you have taken the time to leave us a very thoughtful and pleasant review. We love that you really enjoyed your stay as we our always trying to offer our guests the most snug and tranquil experience. Hope to see you soon,Reception

10/10 (非常に良い)

Gary

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 3 泊滞在

10/10 (非常に良い)

tracy、woodbridge

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyable one-night stay in a cosy motel-type room in the main hotel grounds. The room was very clean and warm. Bed very comfortable. Dinner was well-presented and delicious. Breakfast is a buffet-type with a good selection of hot and cold items. The spa area was clean and tidy. My only complaint would be that the swimming pool is far too cold!
2024 年 1 月に 1 泊滞在

8/10 (良い)

Rachael

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall was very pleasant
Pleasant room. Good breakfast.
2024 年 1 月に 2 泊滞在

2/10 (非常に不満)

Karis

2023 年 12 月に 1 泊滞在

6/10 (普通)

Oliver

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在

4/10 (不満)

Didier

出張
気になった点 : スタッフとサービス
2023 年 12 月に 3 泊滞在

2/10 (非常に不満)

Andrew

グループ旅行
気になった点 : スタッフとサービス
Banging in the walls, poor breakfast service
Not a great experience to be honest, I booked the windmill as i had another 25 friends staying, we represent a charity as a part of the classic car show, we all have to cover our own expenditure, as i paid £420 for a 3 night stay i believe that i deserved a decent stay with good service, however throughout the 3 night stay there was a banging coming from the bathroom wall (i am a heating engineer and it sounded like heating pipes banging) all night every night, night 1 i had 4 hours sleep night 2, 4 hours sleep, nights 3 no sleep, 4 of my friends were affected in much the same way, i complained every morning to a different receptionist only to be told its a problem with the boiler, repair date unknown, with no real apology or offer of another room or refund etc or any kind gesture, the breakfast was good if you could actually get all of the components for a breakfast at the same time, hot food items always empty, no bread, no pastries, hot drinks arriving after we had finished so on the 3rd morning exasperated by this a couple of us decided to arrive at 7;20 instead of the start of breakfast at 730, only to be quite rudely told off by the restaurant manager for arriving too early, however i did get a full breakfast on day three as i was first in the queue, to be honest several of us ha stayed here for a few years and the service has slipped dramatically, between us we book around 100 rooms a year and we are collectively seeking a new hotel, very dissatisfied
2023 年 11 月に 3 泊滞在

2/10 (非常に不満)

Michael

グループ旅行
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度、スタッフとサービス
Awful
The seal was already broken on the mineral water in the room. Ran out of breakfast. Dismissive restaurant manager at breakfast who was rude and argumentative. Duty manager was helpful
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Tanya

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

8/10 (良い)

Dean

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Platform housing ltd

2023 年 11 月に 2 泊滞在

6/10 (普通)

Simon

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Ross

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Christine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Hotel
Comfortable decent sized clean room, lovely bed. Reception and restaurant staff very pleasant and professional. Really nice evening meal in restaurant and great selection for breakfast. Will be back when next down in the area.
Lounge area
View over golf course
Big bed
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Andrew

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Ilker

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff who made me very welcome
2023 年 10 月に 1 泊滞在

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス
The room was very small The bed was very comfortable The wardrobe was very very small Bathtub was nice and deep The surrounding area was amazing But the room size was crazy too small
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

mcrichardson

2023 年 10 月に 1 泊滞在

6/10 (普通)

Martin

2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Corine

2023 年 9 月に 1 泊滞在

8/10 (良い)

Rachael

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Greg、San Francisco

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, comfortable, and ideal for the price. Would stay there again.
2023 年 9 月に 2 泊滞在

8/10 (良い)

Tina

2023 年 9 月に 2 泊滞在

8/10 (良い)

Julie、Kingston

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely setting. Liked being able to park outside my room. Decor a little dated but clean and nice amenities. Restaurant was a bit expensive and portion size was very small. Food was well presented and tasty. Restaurant only takes card payments- no cash. Staff were brilliant - excellent customer service.
2023 年 9 月に 2 泊滞在

2/10 (非常に不満)

Lorna

2023 年 9 月に 1 泊滞在

8/10 (良い)

Mary

2023 年 8 月に 1 泊滞在

8/10 (良い)

stephen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All good here. Love this hotel. 😌
2023 年 8 月に 1 泊滞在
willからの返信 (投稿日 : 2023 年 9 月 14 日)
we do love the fact you love this hotel and well be looking forward to see you again soon

10/10 (非常に良い)

Derek

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Singles break
2023 年 8 月に 2 泊滞在

4/10 (不満)

Mick

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointing
The room smelt damp. The furniture was old, The walls are very thin and next door we’re celebrating a 60th so I would have thought because the hotel wasn’t full they wouldn’t have put my daughter and I in an adjacent room. We went for breakfast at 9 and even though it finished at 9:30 there was no bacon or croissants. The pool in the morning was so busy, it was pointless having a swim. The lockers in the changing room were damaged. My daughter said the female changing rooms smelt of urine. Overall very disappointing
2023 年 7 月に 1 泊滞在
willからの返信 (投稿日 : 2023 年 8 月 21 日)
Hello Sir, We sincerely apologise on the experience you have had with us. the issues you have brought to our attention will be dealt with internally

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 3 泊滞在

4/10 (不満)

Sue

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Executive room with a view !! and unbearablenoise
The executive room had what the details said, however the view of the grounds was of a parking area where a group of say 20 people were smoking. The photo was taken after they left as I would not publicly post a photo with recognisable facesIt was also very close to noise from the bar and also a wedding reception. However after midnight they we clearing into the room next to ours, banging what seemed like large items maybe tables against the wall a few inches from our heads. My husband went to reception and after a while it was sorted but to have that disturbance and a room with no grounds view was really not acceptable. Reception tried to find another room but said they were all on this same corridor , but anything on that corridor not adjacent to a storage facility would have been better. We have been considering this hotel for golf break but are now not sure. As i said within the room all was as advertised and bed comfortable. Also we had a very good meal in the restaurant.
2023 年 7 月に 1 泊滞在

8/10 (良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Restaurant excellent
Restaurant food top class and service both at dinner and breakfast excellent. Issues with room key took a lot of our time several times n we were made to feel like our fault even tho told changing system soon. Not eco friendly as bar of soap we opened n used on day 1 replaced day 2! Grounds of hotel beautiful. Didn’t use spa facilities so can’t comment.
2023 年 7 月に 2 泊滞在

8/10 (良い)

Derek

2023 年 7 月に 1 泊滞在

8/10 (良い)

Mr DAVID

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Breakfast excellent & starting at 0630 was a great time for a working visit. The walk to the dinning area as limited signage and the menu had limited options at quite expensive prices. Service was good though
2023 年 7 月に 2 泊滞在

8/10 (良い)

Patrick

良かった点 : 清潔度、スタッフとサービス
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Kathleen

カップルで旅行
良かった点 : スタッフとサービス
Great place for a stopover. Beautiful grounds
2023 年 7 月に 1 泊滞在

4/10 (不満)

Gary

良かった点 : 清潔度、スタッフとサービス
Couple of nights away
Room we stayed in, number 24 was a ground floor, but there doesn’t seem to be anything to stop the noise from room above you can hear everything, especially noisy when they just walk across the room, plus the noise from the A46 right outside, if your a light sleeper then this isn’t the hotel for you.. Breakfast is buffet style and staff very good..
2023 年 7 月に 2 泊滞在

8/10 (良い)

Rachael

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Ian

2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Andrea

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love this hotel - stayed a few times for work meetings, central location but with stunning views over the beautiful golf course. Always have a swim & a steam in the spa area - perfect. Love the bar area with the outside access to sit outside to enjoy the beautiful views. Great food choice being served in the bar as well as the main restaurant.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Steven

家族旅行
Rooms need an update, but were clean and bathroom was in excellent condition, plus good hot water. Staff were friendly, helpful. This is hotel is great location for Coventry and surrounding areas.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Kath

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love this hotel
We always stop here on our way to Suffolk from the north. Lovely flowers around the hotel, spacious,clean rooms, helpful staff, great breakfast, pool, very affordable- what more could you want?
2023 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

JAMES

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The accomodation, dining and staff were all excellent. I hope i can return in the future.
2023 年 6 月に 1 泊滞在