Initially, it looked nice/smelled good. But everything was covered in dirt/dust. We opened the basement door, the musty smell of mildew was strong. It was dirty, including the games. Several loose/incorrect cover plates on outlets are in multiple rooms like the basement, the floor outlets had improper covers, which left outlets exposed on sides, which is dangerous. The owners use open game rm area for storage of random junk. We couldn’t use the basement futon due to smell & dirt downstairs. Of all cabins we’ve rented, this was the filthiest, least maintained. The upstairs shower leaked filthy, discolored water into the downstairs bathroom, which damaged several items. We called the owner, sent videos, and he seemed surprised. It had happened before. The wall, vanity, window, and curtain had old water stains & damage. The owner said, “just go ahead & continue to use it”. We said we could not keep using it, as it pours water into the downstairs bathroom, making more to clean up. Then we were unable to use 1 of the showers, left with only a tiny clawfoot tub. The owner said a plumber could come the next day. With our sched (including a wedding) we couldn’t wait for that. Owner offered if we could find new place, he would refund our money. We spent hours to find a place for a family of 7 (and 2 dogs) but couldn’t. The owner offered to (at least partially) reimburse but had to speak with his wife to get a “number”. After, we received no further contact. Before chk out, we got a message from them saying, “we hope you're enjoying your 5-star experience”. We said NO, then Terri responded by blaming us for having more people than we booked (which was untrue, proof on their video camera). She said if we had left right away, they would refund money, but since we didn’t, they would not. She said they did a walk thru before we arrived, everything was perfect. Shocking, due to the condition, but speaks to their inexperience. Had we found a new place, I don't think we would have got any refund, since they don’t honor their word. We never asked for refund for probs (as claimed by Terri)…this was offered by her husband. IF you book this bring your own TP, paper towels & trash bags. They gave 1 trash bag, 1 partial roll of paper towels, 2 partial rolls of TP in the bathrooms, for 7 people over 6 nights. Other things to note that are not controlled by owner: The neighbor’s dog is left out and barks continuously, day and night, which is heard in cabin.
