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ザ ボーンブルック インの口コミ

3 out of 5
ザ ボーンブルック イン
1273 Pershore Rd, Stirchley, Birmingham, England

口コミ

8.2

とても良い

評価 10 - 392 件の口コミ中 142 件が非常に良い" "
評価 8 - 392 件の口コミ中 155 件が良い" "
評価 6 - 392 件の口コミ中 57 件が普通" "
評価 4 - 392 件の口コミ中 30 件が不満" "
評価 2 - 392 件の口コミ中 8 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.4/10

設備とサービス

8.0/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Leigh

2024 年 3 月に 1 泊滞在

4/10 (不満)

Michael

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The mattress on the bed should have been dumped ten years ago. This was the worst mattress I have ever tried to sleep on.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Louisa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Very good value for money. Room was a bit tatty in places but it was clean and comfortable for one night. Much quieter than we expected being above a pub.
2024 年 2 月に 1 泊滞在

8/10 (良い)

kelsey

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
overall ok stay
hotel was fine - bed was very big and extremely comfy, no plug sockets in close proximity of the bed which is annoying - however can be worked around. the room I stayed in was extremely noisy due to the close train tracks.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Kelly

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Nice hotel. No toaster in morning for breakfast. Could do with a hoover. But would recommend
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kwame

良かった点 : スタッフとサービス
Great
2024 年 2 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for your kind review. We hope to see you again soon!Kind regards.Reception Team

8/10 (良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for your kind review. We hope to see you again soon!Kind regards.Reception Team

4/10 (不満)

Steve

2024 年 2 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 2 月 13 日)
Good evening,We are sorry to see that you did not enjoy your stay as much as we would have liked you to. If you do have any further comments on how we could improve then please do let us know as we really appreciate your feedback.

10/10 (非常に良い)

Bethany

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic little hotel/pub. Would definitely recommend. Lovely staff!
2024 年 2 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you so much for your kind review. We really appreciate your feedback and we are glad you enjoyed your stay with us!

8/10 (良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was a good base. Beds were ok but noisy when you moved. Great sized TV for the room. Attention to cleanliness needed, although wasn't ridiculous. Need new pillows.
2024 年 2 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 2 月 13 日)
Thank you for your review. I have passed over your comments to management for review so improvements can be made based on your suggestions.We hope to see you again in future!

10/10 (非常に良い)

Dawn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The restaurant
2024 年 1 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 2 月 4 日)
Good afternoon,Thank you for your kind review. We are glad you enjoyed your stay and hope to see you again soon!Kind regards,Reception Team

6/10 (普通)

Susannah

良かった点 : スタッフとサービス
2024 年 1 月に 2 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 2 月 2 日)
Good afternoon,Thank you for your review, we appreciate you taking the time. If you have any further comments please do let us know.Kind regards,Anna

6/10 (普通)

Ian

家族旅行
Short stay
The price was reasonably cheap so cannot expect too much for that. Room was cold at night and a bit noisy as you could hear the traffic noise but at least it was clean. Room could have done with a chair and a desk. Food quality for breakfast was poor and they run out of food on Sunday.
2024 年 1 月に 4 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 2 月 4 日)
Good afternoon,I am sorry you were not pleased with your stay with us. I have passed your comments over to management and our kitchen team to be looked into and rectified.Kind regards,Reception Team

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Jane

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Delightful Bournbrook!
Lovely hotel.Perfect for our occasion. Friendly staff.
2024 年 1 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 (不満)

Nuala

Convenient, clean, cheap and cheerful
2024 年 1 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Vytis

For value , it very great and professional hotel, I’m deeply recommending
2023 年 12 月に 2 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 (普通)

Wing Yi

家族旅行
良かった点 : 清潔度
Provides all the basic, can’t expect much. Room is tiny but clean. Walkable distance to go restaurants and Morrisons.
2023 年 12 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 (不満)

James

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Family stay
Our stay was mediocre. The room wasn't the cleanest as there were hairs on the bed and was not in a good state of repair, for instance there were numerous scuff marks on the wall, evidence of a leak on the ceiling in the bathroom and the TV remote didn't work properly. Not a huge selection for dinner and breakfast. Won't be staying here again
2023 年 12 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 2 月 2 日)
Good afternoon,Thank you for your review. I have passed your comments to our management and head of housekeeping for review. We apologise for any inconvenience caused during your stay and will make sure all issues are rectified.Kind regards,Anna

10/10 (非常に良い)

Oliver

2023 年 11 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Elif

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nette Unterkunft für einen kurzen Trip geeignet. Sehr gutes Preis-Leistungs-Verhältnis.
2023 年 12 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good hotel in good location for the University
We chose The Bournbrook Hotel due to it's proximity to the University of Birmingham, which we needed for a graduation ceremony. The hotel was exceptionally clean, including the corridors, room and bathroom. The pub part is lovely and serves food. The staff were all friendly and helpful. There is plenty of parking. The price is exceptional for the accommodation. There was plenty of tea and coffee available near the kettle. What could have been better: The room was cold because no heating was on and so, having arrived in late evening, it took a long time to heat up. I think in winter, the heating in the rooms shoikd at least be left on low if it is known that the room has been allocated. The mattress was a bit saggy and could have benefitted from being turned. That's it. Great accommodation at a great price. We eould definitely use again and recommend.
2023 年 12 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 (普通)

Emma

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
2023 年 12 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 2 月 2 日)
Good afternoon,Thank you for your review!Kind regards,Anna

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
The walls are very thin so I could hear everything next door, in the hall way and from above the room. The mattress was very uncomfortable, otherwise everything else was fine. Very friendly and helpful staff.
2023 年 12 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 2 月 4 日)
Good afternoon,I am sorry you were not pleased with your stay with us. I have passed your comments over to management and our maintenance team to be looked into and rectified.Kind regards,Reception Team

4/10 (不満)

宿泊されたお客様

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 2 月 2 日)
Good afternoon,Thank you for your review. Please do let us know if you have any further comments to make to support us to make any necessary changes/improvements.Kind regards,Anna

6/10 (普通)

julian

出張
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 2 月 2 日)
Good afternoon,Thank you for your review!Kind regards,Anna

8/10 (良い)

John

2023 年 12 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

Chris

出張
良かった点 : 清潔度
2023 年 11 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Returning guests
We often stay in the Bournbrook Inn when visiting family in Birmingham, rooms are reasonably priced and the staff are friendly and helpful. Although quite small, the rooms are always clean and comfortable.
2023 年 12 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Bedding clean. Bed very comfortable. Staff hard working, helpful and friendly.
2023 年 12 月に 2 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Lesley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean comfortable and warm. Much better than the price may suggest
2023 年 11 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

Johanna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for a one night stay in between activities in and around Birmingham. The rooms are clean and warm and have everything needed. One thing that would have been useful to know was that they do indeed serve breakfast on the weekend (Hotels.com says breakfast only on weekdays). Would have saved me time and desperatly trying to find a place open for breakfast early on a Sunday.
2023 年 11 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 (不満)

Cathy

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

clara

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I should have researched the area. I thought it was a classy pub room in a decent area. It is not. Car park completely dark and immediately felt unsure. It was loud, with music blaring in a rough area. Loads of tattooed med smoking outside below my room overlooking a busy road. It is definitely no place for a woman alone. The stairs leading to the room are just horrid and filthy. Room carpet looked awful. Rest looked clean enough but just didn’t feel safe… I left immediately and handed room key back in. What a waste of money. I could not get out of there fast enough. I’m sure it would suit a certain type of person or a lorry driver pit stop. For me it was just horrid.
2023 年 11 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you for your review. We are based in Stirchley being voted one of the 12 coolest neighbourhoods in the UK by Time Out magazine in 2022 and again in 2023 being voted one of the most desirable places to live in the country by the Sunday Times prestigious annual list. The Bournbrook Inn also has very close links to the surrounding areas as well as the city centre. At The Bournbrook Inn, we cater for all types of guests whether it be families, solo travellers or those staying for work etc. Unfortunately, we cannot/nor do we wish to dictate whether our guests or bar/restaurant-goers have tattoos or smoke cigarettes. We are sorry that we did not meet your expectations at this time.

8/10 (良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel but some noisy guests this time
2023 年 11 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

David

2023 年 11 月に 2 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 (普通)

Helen、Ripon

良かった点 : 清潔度、スタッフとサービス
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Roman

2023 年 11 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Bournbrook is a basic hotel which is good value for money. The staff are friendly and helpful and the rooms are clean with comfortable beds. Good public transport to centepral Birmingham is close by.
2023 年 11 月に 2 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

Janice

2023 年 11 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Michael

2023 年 11 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pretty good all round, but could do with towel rails in the bathroom and the toilet roll holder is in the wrong place at the bck of the cistern.
2023 年 10 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value for money and nice and clean and quiet
2023 年 10 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 (普通)

Kevin

2023 年 10 月に 1 泊滞在

8/10 (良い)

Simon

2023 年 10 月に 1 泊滞在
The Bournbrook Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 (良い)

Fiona

良かった点 : 清潔度
Solo traveller
Nice hotel ,breakfast very poor , service slow , lack of food ,
2023 年 10 月に 1 泊滞在

8/10 (良い)

Anne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 (普通)

Oliver

出張, グループ旅行
良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス
Not much else to say
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Andrew

2023 年 10 月に 1 泊滞在
The Bournbrook Innからの返信 (投稿日 : 2024 年 1 月 30 日)
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team