「The air conditioner was broken and no cold air came out.
I claimed the problem and the hotel staff checked it, but they said it was "working" and that it was just blowing air, and of course there was no cold air coming out.
I booked this hotel without realizing that it was a non-smoking hotel, so I spent the whole night in a hot, muggy room with a broken air conditioner.
The unbelievable experience continued when the staff double-booked my room and assigned it to another guest, who opened the...
「The room was very clean.
It is easily accessible and there are various cafes and restaurants nearby.
I was very happy that the receptionist greeted me in my language.」
「Insufficient drinking water supply in room, No tea service in room (no kettle avaivable for bed tea). Poor WiFi signals inside room. Rest all are good.」
「Odalar gayet temizdi. Göl manzaralı oda tercih ettik konaklamamızdan keyif aldık. Kahvaltı yeterli ve tazeydi. Göl kıyısında huzurlu ve sakin vakit geçirdik. Otel personeline teşekkür ederiz.」
「Staff were very helpful to make things right. Location was excellent. Central to all the amenities for example tram, buses, food and general shopping.
Overall a great place to stay in for access and travel. 」