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「The hotel is in a good location, but unfortunately our stay was affected by a maintenance issue. The curtain above our bed had fallen down, and we reported it first thing in the morning. We were told it would be repaired after 3:30 pm that day. When we checked with reception around 5:00 pm, we were informed that the handyman had already left for the day and the curtain would not be fixed. As a result, we had a very poor night's sleep. At this time of year, the sun sets late and rises early, and...

「Lovely room and view and the staff were amazingly attentive 」

「We booked a balcony room with Mountain View and we were very disappointed. The balconies are not private at all. You can see and hear the neighbors next to you. The Mountain View was not what you would think as I mainly saw the neighboring homes roofs and from the far corner I could see a bit of the mountain. Not really a room you should advertise as a Mountain View room. Very disappointed and unhappy about this.」

「とにかく　可愛いホテルです。朝食も美味しく、プールや森林浴を楽しめるジャグジー。 ワインサービスがあったり、レモンチェロも。 ザコパネに来たら泊まりたい。 私たちは息子のプライバシー、勉強タイムもあるので、部屋がアネックスを選びました」