Dear Guest ,Thank you very much for taking the time to share your positive review about your recent vacation in Titanic Comfort Berlin Mitte Hotel. We are very happy that all you expectations were fully met and that you enjoyed your time here to the fullest! Of course we hope to welcome you all again in the near future, for many more unforgettable stay experiences! It would be our pleasure to welcome you back here for many more comfortable stay experiences!With kind regards,CRM Management

Lieber Gast Marius,vielen Dank für Ihre ausführliche Bewertung und Ihr konstruktives Feedback. Es freut uns zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben und die zentrale Lage sowie unseren freundlichen Service und das tadellose Frühstück zu schätzen wussten.Ihre Anmerkungen zu den Verbesserungsmöglichkeiten nehmen wir sehr ernst und werden sie intern diskutieren, um unseren Service weiter zu verbessern.Wir hoffen, Sie bei Ihrem nächsten Besuch in Berlin wieder bei uns begrüßen zu dürfen und Ihnen einen noch angenehmeren Aufenthalt bieten zu können.Herzliche Grüße,DilanGuest Experience Team

Lieber Gast Benjamin,vielen Dank für Ihr Lob! Es freut uns sehr zu hören, dass Sie mit unserem Hotel zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Beste Grüße,DilanGuest Experience Team

Lieber Gast Mohammed,vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,DilanGuest Experience Team

Dear Scott,Thank you for sharing your experience with us. We're delighted that you found our hotel's proximity to transit excellent and that you enjoyed our breakfast offerings.We appreciate your feedback regarding the room size. While some of our rooms may be smaller, we also offer larger rooms that may better suit your preferences during your next stay. Please feel free to inquire about our room options when booking your next visit.We look forward to the opportunity to welcome you back and ensure you have a comfortable and enjoyable stay with us.Kind regards,DilanGuest Experience Team

Dear Nicholas,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our great location and service, as well as the convenience of being near the underground station.We're glad you found our bar enjoyable and the breakfast satisfactory. We appreciate your feedback regarding the size of our standard double rooms, and we're pleased to hear that despite this, you found the bed comfortable and the shower roomy.Your comments are valuable to us as we continuously strive to improve our guests' experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay.Kind regards,DilanGuest Experience Team

Lieber Karsten,vielen Dank für Ihr Feedback und Ihre ehrliche Bewertung.Es tut uns leid zu hören, dass die Größe unseres Zimmers nicht Ihren Erwartungen entsprochen hat. Tatsächlich bieten wir eine Auswahl an geräumigeren Zimmern für Gäste, die mehr Platz bevorzugen. Bei Ihrer nächsten Buchung können Sie gerne nach unseren größeren Zimmern fragen, wir stehen Ihnen jederzeit gerne zur Verfügung, um Ihnen ein Zimmer anzubieten, das Ihren Bedürfnissen entspricht.Wir hoffen dennoch, dass Sie Ihren Aufenthalt bei uns genossen haben und würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Dilan,Guest Experience Team

Lieber Patrick,vielen Dank für Ihr freundliches Feedback und dafür, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke mitzuteilen.Es freut uns sehr zu hören, dass Ihnen unsere zentrale Lage in Berlin-Mitte gefallen hat und dass Sie mit unserem Service stets zufrieden waren. Ihre Anerkennung bedeutet uns viel.Wir nehmen Ihre Anmerkung bezüglich der Matratze in Ihrem Zimmer ernst und entschuldigen uns für etwaige Unannehmlichkeiten. Ihre Zufriedenheit liegt uns am Herzen, und wir werden sicherstellen, dass wir solche Aspekte verbessern, um unseren Gästen einen noch angenehmeren Aufenthalt zu bieten.Es ist schön zu wissen, dass Sie das Preis-Leistungs-Verhältnis als stimmig empfunden haben. Wir werden weiterhin hart daran arbeiten, dieses Niveau beizubehalten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen jederzeit gerne zur Verfügung, um sicherzustellen, dass Ihr nächster Aufenthalt noch angenehmer wird.Mit herzlichen Grüßen,Dilan,Guest Experience Team

Liebe Katrin,vielen Dank für Ihre Bewertung. Wir freuen uns zu sehen, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Es ist unser Ziel, jedem Gast ein hervorragendes Erlebnis zu bieten, und es ist schön zu sehen, dass wir Ihre Erwartungen erfüllt haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear yvon marcel,Thank you for sharing your feedback with us. We appreciate your comments and regret to hear that the size of your room did not meet your expectations.We want to assure you that we offer a variety of room sizes to accommodate the preferences of our guests. We have larger rooms available, and we apologize if this information was not communicated to you at the time of booking. Your comfort and satisfaction are important to us, and we would be more than happy to assist you in selecting a room that better suits your needs for your next stay.Please don't hesitate to reach out to our reservations team directly, and we will gladly assist you in finding the perfect room for your preferences.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Kind regards,Dilan,Guest Experience Team

Dear christian,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay. Should you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Kind Regards,PelinGuest Experience Team

Dear dominique christine,Thank you for your valuable feedback! We're glad to hear that you enjoyed your stay overall. We understand your concern about the room size and would like to inform you that we offer larger rooms such as our Business and Superior rooms, which may better suit your preferences. We hope to have the opportunity to welcome you back and provide you with an even more comfortable experience in the future!Kind Regards,PelinGuest Experience Team

Dear dominique,Thank you for your feedback. We appreciate your insight and would like to inform you that we also offer larger rooms, such as our business and superior rooms, which provide more storage space for your convenience. We hope to welcome you back soon for an even more comfortable stay!Kind Regards,PelinGuest Experience Team

Dear Luis,Thank you so much for your glowing review! We're delighted that you had such a wonderful experience during your stay with us. Your perfect rating means a lot to us, and we're thrilled that you enjoyed our hotel. If your travels bring you back to the area, we would be honored to welcome you again!Kind Regards,PelinGuest Experience Team

Dear Barbara,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff pleasant and helpful, and that they were able to assist you in planning your day.We're sorry to learn that the quality of our food and bathroom amenities did not meet your expectations. Your comments are valuable to us, and we will review our offerings to ensure they meet the standards our guests deserve.Regarding the room size, we understand your concerns and apologize for any inconvenience caused. We strive to provide comfortable accommodations at competitive prices, and we will take your feedback into consideration as we continue to improve.We're glad to hear that you appreciated our central location and the friendliness of our staff. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best Regards,Dilan,Guest Experience Team

Dear Francis,Thank you for taking the time to share your experience with us. We're thrilled to hear that you found your room clean and comfortable, and that our team members made you feel welcome during your stay.Ensuring our guests have a pleasant and comfortable experience is our top priority, and we're delighted to know that we met your expectations in this regard.We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay.Best Regards,Dilan,Guest Experience Team

Liebe Diana,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Wir freuen uns sehr, dass Sie insgesamt eine positive Erfahrung gemacht haben.Wir hoffen, dass wir die Gelegenheit haben, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen dann eine noch angenehmere Erfahrung bieten können.Mit freundlichen Grüßen,DilanGuest Experience Team

Dear Wilfried,Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that you found our hotel's central location convenient for your stay.We apologize for the issues you encountered with the room, including the wonky thermostat and the loose toilet. Providing a comfortable and well-maintained environment for our guests is important to us, and we regret any inconvenience these issues may have caused during your stay.Please rest assured that we will address these maintenance concerns with our team to ensure that they are promptly resolved and that future guests do not experience similar issues.We appreciate your understanding and hope that despite these challenges, you were still able to enjoy your time with us.Kind regards,Dilan,Guest Experience Team

Dear Julie,Thank you for taking the time to share your feedback with us regarding your recent stay.We apologize for any discomfort you experienced due to the issues with the air conditioning in your room. Our maintenance team has been promptly notified to address this matter to ensure our guests' comfort in the future.We regret any confusion regarding the swimming pool as our hotel does not feature one. We apologize for any inconvenience this may have caused and appreciate your understanding.Your suggestion for tea and coffee options in the room is noted, and we will certainly consider this for future enhancements to improve our guests' experience.We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.Kind regards,Dilan,Guest Experience Team

Dear Eric,Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you had an excellent stay at our hotel.It's wonderful to know that you enjoyed our breakfast offerings, found our bar to your liking, and experienced the friendly service provided by our staff. Your kind words mean a lot to us and will surely be shared with our team.We're committed to maintaining the high standards that you experienced during your stay, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future.Kind regards,Dilan,Guest Experience Team

Lieber Johannes,vielen Dank für Ihre hervorragende Bewertung Ihres kürzlichen Aufenthalts in unserem Hotel. Es freut uns sehr zu sehen, dass Sie mit Ihrem Aufenthalt zufrieden waren und wir hoffen, dass wir Ihre Erwartungen erfüllen konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear Kelly,Thank you for taking the time to share your detailed feedback regarding your recent stay with us.We're pleased to hear that overall you had a positive experience and that you found our staff to be helpful. We apologize for the initial oversight regarding your room request, but we're glad that we were able to accommodate your needs promptly and that you found the twin accessible room comfortable.We appreciate your constructive feedback regarding the bathroom accessibility and have taken note of your comments regarding the shower hose and towel rack placement. Rest assured, we will review our accessible room design to ensure that it meets the needs of all our guests, including wheelchair users.It's wonderful to hear that you enjoyed the quality of our restaurant's pizza and that you found our hotel to be clean, quiet, and well-equipped with good facilities. We're also glad that you appreciated the convenience of the tap water being drinkable.Regarding the breakfast pricing, we understand your concerns and will take your feedback into consideration for future adjustments.We're sorry to hear about the inconvenience caused by the lift for wheelchair access. We strive to provide a welcoming and accessible environment for all our guests, and we will review our accessibility procedures to ensure a smoother experience for guests with mobility needs.We're grateful for your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.Kind regards,Dilan,Guest Experience Team

Dear Santa Maris,We're thrilled to hear you had a fantastic experience during your stay with us! Your perfect rating means a lot to us. We're constantly striving to provide the best service possible, and it's always rewarding to receive positive feedback. If you ever find yourself back in the area, we'd love to welcome you again!Kind Regards,PelinGuest Experience Team

Dear Gianmarco,Thank you so much for your kind rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you ever find yourself in the area again, we would be honored to welcome you back for another fantastic stay.Kind Regards,PelinGuest Experience Team

Lieber Gast Damjan,vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihnen die Zimmergröße nicht zugesagt hat. Wir möchten darauf hinweisen, dass wir auch größere Zimmer sowie Business- und Superior-Optionen anbieten, die möglicherweise besser zu Ihren Bedürfnissen passen.Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in einem unserer geräumigeren Zimmer willkommen zu heißen und sicherzustellen, dass Ihr Aufenthalt Ihren Erwartungen entspricht.Mit freundlichen Grüßen,PelinGuest Experience Team

Lieber Gast Harald,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Es tut uns leid zu hören, dass das Frühstück nicht Ihren Erwartungen entsprochen hat und dass es Probleme mit der Dusche gab. Wir nehmen Ihr Feedback sehr ernst und werden sicherstellen, dass diese Punkte verbessert werden.Wir hoffen, dass Sie uns trotzdem eine weitere Chance geben, Sie in Zukunft besser zu bedienen.Mit freundlichen Grüßen,PelinGuest Experience Team

Dear LUCIO CORRADO,Thank you for your positive feedback! We're delighted to hear that you found our hotel conveniently located near Spittelmarkt. We hope you had a pleasant stay and look forward to welcoming you back in the future.Best regards,PelinGuest Experience Team

Dear Anna,Thank you for your kind words! We're delighted to hear that you found our staff super friendly and enjoyed the comfort of our beds. Providing excellent service and ensuring our guests have a comfortable stay are top priorities for us. We look forward to welcoming you back for another fantastic experience in the future.Best regards,PelinGuest Experience Team

Dear Isabella,Thank you for choosing our hotel for your stay! We appreciate your feedback and are glad to hear that you had an overall positive experience. If there's anything specific you think we could improve on to make your next stay even better, please feel free to let us know. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay!Kind Regards,PelinGuest Experience Team

Dear Eline,Thank you for taking the time to leave us a review. We're pleased to hear that you enjoyed your stay overall and that you rated us highly. Your feedback is important to us, and we appreciate your support.If there's anything specific that we can improve upon to earn that fifth star next time, please don't hesitate to let us know. We're always striving to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back in the future for an even better stay.Best regards,PelinGuest Experience Team

Lieber Gast Asli,vielen Dank für Ihr freundliches Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns sehr zu hören, dass Sie unser Hotel als sehr schön empfunden haben und Ihr Zimmer als besonders sauber und ruhig wahrgenommen haben.Ihr Lob bedeutet uns sehr viel und wir freuen uns, dass wir Ihren Erwartungen gerecht werden konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen erneut einen angenehmen Aufenthalt zu bereiten.Mit herzlichen Grüßen,PelinGuest Experience Team

Dear Olivia,Thank you for choosing to stay at our hotel and for taking the time to share your experience. We are delighted to hear that you found our hotel to be lovely and well-suited for a short city break. It's great to know that you appreciated our convenient location within walking distance of good transport links, attractions, and dining options.We appreciate your feedback regarding the firmness of the beds and the room temperature. We understand that personal preferences vary, but we are glad that opening the window helped to make your stay more comfortable. Please know that we always strive to ensure our guests have a pleasant and restful experience, and your comments will be taken into consideration as we continue to improve.We are thrilled to hear that you would stay with us again, and we look forward to welcoming you back on your next visit to the area. Kind regards,Dilan,Guest Experience Team

Dear Wolfgang,We appreciate your feedback and take your concerns seriously. Your satisfaction is our top priority, and we're committed to improving based on your suggestions. Please don't hesitate to reach out to us with any further suggestions or complaints – we're here to listen and ensure your future stays are even better. Thank you for choosing us, and we hope to welcome you back soon.Kind Regards,PelinGuest Experience Team

Sehr geehrter Stefan,vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Sie während Ihres Aufenthalts in unserem Hotel erlebt haben.Es tut uns sehr leid zu hören, dass Ihr Zimmer nicht den Standards entsprach, die wir für unsere Gäste sicherstellen möchten. Haare im Bett und eine nicht funktionierende Dusche sind inakzeptabel, und wir werden sicherstellen, dass unsere Reinigungskräfte und Wartungsteams diese Angelegenheiten umgehend angehen.Wir bedauern auch, dass das Frühstück nicht Ihren Erwartungen entsprochen hat. Ihr Feedback ist wichtig für uns, und wir werden sicherstellen, dass unsere kulinarischen Angebote verbessert werden, um den Bedürfnissen und Vorlieben unserer Gäste besser gerecht zu werden.Es freut uns jedoch, dass Sie ansonsten mit Ihrem Aufenthalt zufrieden waren. Ihre Zufriedenheit ist uns wichtig, und wir möchten sicherstellen, dass Sie bei Ihrem nächsten Besuch ein rundum angenehmes Erlebnis haben.Wenn Sie uns eine weitere Gelegenheit geben würden, uns zu beweisen, würden wir uns freuen, Sie bei Ihrem nächsten Besuch persönlich zu betreuen.Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear Martin,Thank you for taking the time to share your feedback with us! We're glad to hear that overall, you had a positive experience during your stay. Your satisfaction is important to us, and we appreciate your honesty in providing us with a rating of 4 out of 5.We hope to have the opportunity to welcome you back in the future and provide you a great experience.Kind regards,PelinGuest Experience Team

Dear Klara,Thank you for sharing your feedback with us following your recent stay. We regret to hear that you found the location of our hotel to be lacking in nearby amenities. While we are indeed situated in a quiet corner of the Berlin Mitte district, within walking distance of many attractions, we understand that preferences regarding proximity to restaurants and other facilities may vary.Regarding the size of the room, we apologize for any discomfort caused by the room's dimensions and the firmness of the bed. We offer larger room options that may better suit your preferences, and we regret any inconvenience this may have caused during your stay.Your comments regarding the check-in experience and breakfast service have been noted, and we will address these matters with our team to ensure that all guests receive a warm welcome and enjoy a satisfactory dining experience.We are sorry that your stay with us fell short of your expectations and that you would not choose to stay with us again. Please know that your satisfaction is important to us, and we would welcome the opportunity to make amends and provide you with a more enjoyable experience in the future.Thank you again for your feedback, and we hope to have the opportunity to welcome you back and exceed your expectations.Kind regards,Dilan,Guest Experience Team

Dear Andrew,We're delighted to hear that you found our beds comfortable during your stay. Your comfort is paramount to us, and we're sorry to hear that the air conditioning didn't meet your expectations in terms of cooling the room. We appreciate your feedback as it helps us to continuously improve our services. Please know that we will address this issue to ensure a more comfortable experience for our future guests. Thank you for choosing to stay with us, and we hope to welcome you back for an even more enjoyable stay in the future!Kind Regards,PelinGuest Experience Team

Lieber Stephan,vielen Dank für Ihren Besuch in unserem Hotel und dafür, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Es freut uns sehr zu hören, dass Sie mit Ihrem Zimmer zufrieden waren und die Sauberkeit unseres Hotels zu schätzen wussten.Wir bedauern jedoch zutiefst, dass Sie während Ihres Aufenthalts einige Unannehmlichkeiten erlebt haben. Die begrenzte Anzahl an Parkplätzen, lange Wartezeiten an der Rezeption und das unerwünschte Entfernen von Pfandflaschen durch unser Reinigungspersonal entsprechen nicht unseren Standards und sind inakzeptabel.Wir werden Ihre Anmerkungen umgehend mit unserem Team besprechen, um sicherzustellen, dass diese Probleme in Zukunft vermieden werden. Bitte akzeptieren Sie unsere aufrichtige Entschuldigung für die Unannehmlichkeiten, die Ihnen dadurch entstanden sind.Wir hoffen, dass diese Vorfälle Ihren Gesamteindruck nicht trüben und dass Sie uns in Zukunft erneut die Gelegenheit geben, Sie von unserem Service zu überzeugen.Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear Jorge,Thank you so much for your wonderful feedback! We are delighted to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and knowing that everything met your expectations brings us immense joy.We strive to provide exceptional service and amenities to all our guests, and it's incredibly rewarding to hear that we succeeded in making your stay memorable.We look forward to welcoming you back for another fantastic experience in the future.Kind Regards,PelinGuest Experience Team

Lieber Gast Abdul Kadir,vielen Dank für Ihr Feedback! Es tut uns leid zu hören, dass die Kompaktheit des Zimmers Ihre Erfahrung beeinträchtigt hat. Wir verstehen, dass jeder Gast unterschiedliche Präferenzen und Anforderungen hat, daher bieten wir auch größere Zimmer sowie unsere Business- und Superior-Kategorien an.Unsere Business- und Superior-Zimmer sind geräumiger gestaltet und bieten zusätzlichen Komfort für einen angenehmen Aufenthalt. Wir hoffen, dass Sie bei Ihrem nächsten Besuch die Gelegenheit haben, eine unserer großzügigeren Unterkünfte zu erleben.Es wäre uns eine Freude, Sie erneut bei uns begrüßen zu dürfen, und wir sind zuversichtlich, dass wir Ihnen ein Zimmer anbieten können, das Ihren Erwartungen entspricht. Wenn Sie weitere Wünsche oder Anliegen haben, zögern Sie bitte nicht, uns jederzeit zu kontaktieren. Vielen Dank, dass Sie bei uns waren, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,PelinGuest Experience Team

Dear Mathijs,Thank you for sharing your experience with us! We're thrilled to hear that you found our hotel to be nice. Your feedback about the noise near the entrance on the ground floor is valuable to us, and we apologize for any inconvenience it may have caused during your stay.Ensuring our guests have a peaceful and comfortable stay is of utmost importance to us. We will certainly take your feedback into consideration and explore ways to minimize noise disturbances in that area to enhance the overall experience for our guests.Despite this inconvenience, we hope you were able to enjoy the other aspects of your stay with us. We truly appreciate your understanding and patience. It would be our pleasure to welcome you back in the future and provide you with an even better experience.Kind Regards,PelinGuest Experience Team

Dear Christian,Thank you very much for awarding us full points! Your positive rating means the world to us and serves as a great motivation for our team. We're thrilled to know that you had a fantastic experience during your stay.We truly appreciate your support and hope to have the pleasure of welcoming you back soon for another wonderful stay.Kind Regards,PelinGuest Experience Team

Dear Hermann,Thank you very much for taking the time to provide your feedback. We greatly appreciate your rating and are pleased to see that you had a positive experience during your stay.Your feedback is invaluable to us as we continually strive to improve and enhance our services to ensure that every guest has a truly exceptional stay with us.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,PelinGuest Experience Team

Dear ismail,Thank you for sharing your feedback with us. We truly value your input as it helps us identify areas where we can improve our services.We apologize for any inconvenience you experienced during your stay, including the lack of slippers, the narrowness of the room, the empty fridge, the quality of the shampoo, and the sound isolation. Your comfort and satisfaction are of utmost importance to us, and we regret if we fell short of your expectations in these aspects.Please know that our front office is available 24/7 to address any concerns or requests you may have during your stay. We encourage our guests to reach out to us at any time, as we are dedicated to ensuring that your stay with us is as enjoyable as possible.Additionally, we would like to inform you that we offer larger rooms such as our Business and Superior rooms, which may better suit your preferences and provide enhanced amenities. We invite you to consider these room options for your next stay with us.For any further complaints, suggestions, or assistance, please do not hesitate to contact us at crm@titanic.com.tr. We are always here to assist you and make your stay with us a memorable one.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,PelinGuest Experience Team

Dear Anna,Thank you for your lovely feedback! We're thrilled to hear that you found our hotel to be really lovely and well-maintained. Your satisfaction is our priority, and we're delighted that your standard room met your expectations and was perfectly adequate for your needs.Our housekeeping team works hard to ensure that every room is cleaned to a very high standard, and we're glad to hear that you noticed their efforts.We look forward to welcoming you back for another enjoyable stay in the future.Kind Regards,PelinGuest Experience Team

Dear Shane,Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found the area to be nice, with convenient access to the metro station. It's wonderful to know that you had a pleasant interaction with our bar staff and that you found our breakfast to be really good.Your satisfaction is our top priority, and we're delighted that we could contribute to making your stay enjoyable. We look forward to welcoming you back for another great experience in the future. Kind Regards,PelinGuest Experience Team