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Reviews of Quentin XL Potsdamer Platz Hotel

Quentin XL Potsdamer Platz Hotel
Potsdamer Straße 76-80, Berlin, BE

Reviews

7.6

Good

Rating 10 - Excellent. 115 out of 368 reviews" "
Rating 8 - Good. 124 out of 368 reviews" "
Rating 6 - Okay. 67 out of 368 reviews" "
Rating 4 - Poor. 35 out of 368 reviews" "
Rating 2 - Terrible. 27 out of 368 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was great. Good breakfast (though not too many vegan options), the rooms are comfy and spacious, and the staff were very helpful. It's close to Potsdamer Plaza and the Bradenburg Gate, so all is good. I would suggest that they strengthen the wifi (it was weak in our room) and supply tissues in addition to toilet paper.
Stayed 7 nights in Dec 2023
Response from Flori F on Feb 22, 2024
Dear Raja,Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed your stay at our hotel and that you found our breakfast satisfying, rooms comfortable, and staff helpful.We appreciate your suggestion regarding the wifi strength and the provision of tissues in addition to toilet paper. Your feedback is invaluable, and we will consider it as we strive to improve our services.We're delighted that our convenient location near Potsdamer Platz and the Brandenburg Gate met your needs.If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you for choosing our hotel, and we look forward to the pleasure of welcoming you again in the future.Warm regards,Reservations Department

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great value but the service at the bar was not impressive
Stayed 1 night in Dec 2023

10/10 Excellent

angharad

Stayed 3 nights in Nov 2023

10/10 Excellent

David, Clarence Center

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice surprise! This hotel is clean, has a great kitchen and is within walking distance of all the major art museums in Berlin. Lastly, it is very reasonable! You would pay $300 per night in the US for a hotel room of this quality. I would heartily recommend it to any travelers who are visiting Berlin.
Stayed 2 nights in Sep 2023
Response from Quentin Hotels Team on Oct 27, 2023
Dear David,Thank you for your amazing review! We hope to welcome you in the future as well!Kind regards,

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities
Very trendy stylish hotel but missing basic features like hot water on the high floors and a bottle opener to open the bottled water supplied and poor breakfast and only 1 working lift.
Stayed 1 night in Oct 2023
Response from Quentin Hotels Team on Oct 13, 2023
Dear Ian,We appreciate your feedback and apologize for the inconveniences you experienced during your stay. We will address the hot water, bottle opener, breakfast, and elevator issues promptly to ensure a better experience for our guests. We value your input and hope you'll consider staying with us again.Kind regards,

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room had a really high ceiling which made it feel XL.
Stayed 6 nights in Sep 2023
Response from Quentin Hotels Team on Oct 12, 2023
Dear Jennifer,Thank you for your review. We hope to see you in the future as well.Kind regards,

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin honeymoon
Great location for access to bus tour route, philharmonic and gallery. Clean and comfy room and helpful staff
Stayed 3 nights in Sep 2023
Response from Quentin Hotels Team on Oct 1, 2023
Dear Amanda,Thank you for the amazing review. We hope to see you in the future as well!Kind regards,

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Sep 2023
Response from Quentin Hotels Team on Sep 26, 2023
Dear Christopher,Thank you for your amazing rating! We hope to see you in the future as well!Kind regards,

8/10 Good

SISSI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Quentin Hotels Team on Sep 21, 2023
Dear Sissi,Thank you for your nice rating! We hope to see you in the future as well!Kind regards,

10/10 Excellent

d

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nowhere else comes close in Berlin.
I travel a lot for work. This was my 4th time staying at the hotel in 2023. And 10th in total. It's one of my favourite stops in the world. Sure it's not the Atlantis in Dubai but value for money and location it's amazing. It's also something a little bit different with an modern artistic edge. I've paid a lot lot more to stay in far worse hotels. The sister Boutique hotel in Charlottenburg is equally as fantastic. Stop searching. Book now.
Stayed 1 night in Aug 2023
Response from Quentin Hotels Team on Aug 30, 2023
Dear guest,Greetings from Quentin XL Hotel!Thank you immensely for your heartwarming review. Your continued choice of Quentin XL Hotel for the fourth time this year and a total of ten times is truly cherished.We're thrilled to be among your favorite stops worldwide, offering you exceptional value and a modern artistic edge. Your kind words about our uniqueness are deeply appreciated.Your loyalty drives us to maintain our commitment to excellence. We're equally thrilled that our sister Boutique hotel in Charlottenburg has captured your heart.Your endorsement speaks volumes, and we can't wait to host you again. Whenever you're ready, Quentin XL Hotel is here to provide you with another wonderful experience.Safe travels and see you soon!Warm regards,

10/10 Excellent

Blandine Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place conveniently located to bus stop. Breakfast is amazing
Stayed 1 night in Aug 2023
Response from Quentin Hotels Team on Aug 8, 2023
Dear Blandine,We're delighted you enjoyed our convenient location near the bus stop and had a great breakfast experience. Your positive feedback is much appreciated, and we hope to welcome you back for more wonderful stays in the future.Kind regards,

6/10 Okay

Emad

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2023
Response from Reservation Team on Jul 28, 2023
Thank you for staying with us and for your review.It seems that you were not fully satisfied with your time with us, which I am saddened to notice. The team would have gone above and beyond to enhance your stay, please never hesitate to share any issues or concerns you might have on-site. My apologies for any discomfort you may have experienced.We would have loved to know what we could have done better and hope to have the chance to welcome you back in the future.

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staff. Great Family Suite.
Stayed 1 night in Jun 2023
Response from Reservation Team on Jun 14, 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, and suitable for the price
Stayed 3 nights in Apr 2023
Response from Quentin Hotels Team on May 13, 2023
Dear Peter,Thank you for your feedback!Kind regards,

8/10 Good

Jake

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2023
Response from Quentin Hotels Team on May 13, 2023
Dear Jake,Thank you for your feedback!Kind regards,

10/10 Excellent

Jean Christian, Panama City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet rooms, TVs with smart features (Netflix/Youtube), modern rooms.
Stayed 2 nights in Apr 2023
Response from Reservation Department on May 4, 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

10/10 Excellent

Ahmed Mohamed Abdelhay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amicable staff, immaculate setting, comfortable, good breakfast, and walking distance from all the attractions and shopping malls. I highly recommend it and will come again on my next visit to Berlin.
Stayed 1 night in Mar 2023
Response from Reservation Team on Apr 3, 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay - terrible room lighting
Hotel was clean, comfy and staff helpful. No restaurant was not an issue as there were plenty of restaurants nearby although very limited (and expensive) choice if arriving past 8pm during the week. My only complaint was the room lighting. Nearly all lights are wired into a master switch so its either all ON or OFF. There was a nightlight option but this was a very harsh spotlight shining straight down above the bed. No option to select the more mellow lights in the room as these had no independent switches and wired into the Master switch. A small complaint but I like mellow lighting to relax to at night - not an option here!
Stayed 2 nights in Feb 2023
Response from Reservation Team on Feb 17, 2023
Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in this beautiful city.We hope to welcome you as our guest again soon.

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful, and the room was very comfortable. My only issue was with the noise right outside the hotel. Late at night there are always people either talking loudly or shouting or fighting. I was on the 1st floor and that was quite disturbing when trying to sleep. Otherwise my experience was great.
Stayed 4 nights in Feb 2023
Response from Quentin Hotels Team on Feb 13, 2023
Dear Ahmad,Thank you for being our guest and for your review.I am happy that you were satisfied with your stay and hope you had a lovely time in this vibrant city as well.The team would love to have the opportunity to welcome you back soon. We are sorry for the noise that came from the street, unfortunately, it is beyond our control.Kind regards,

8/10 Good

Tereza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tastefully designed and large for the price. Over all comfortable. very large bathroom. The staff were pleasant and the location is convenient.
Stayed 1 night in Dec 2022
Response from Reservations department on Jan 3, 2023
Dear Tereza,Thank you for this nice score and for staying with us.It seems that your time with us was to your liking and we very much hope you are taking many nice memories with you.Welcoming you back to our hotel in the near future would be a treat.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent a lovely eight nights in this hotel. The bedroom was very comfortable and we were able to feel right at home. The breakfast was excellent and totally set us up for the day each day. There are great transport options nearby in order to explore Berlin.
Stayed 8 nights in Nov 2022
Response from Reservations department on Jan 3, 2023
Dear Bernard,Thank you for your stay and for this wonderful score.It was a pleasure being your host and my colleagues and I hope to have given you amazing memories of your time in Berlin.We hope to welcome you as our guest again soon.

4/10 Poor

Antonio

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Front desk terrible, not information provided at all , never room service, no bottles of water in the room , but the hotel so beautiful and the room excelent
Stayed 3 nights in Dec 2022
Response from Reservations department on Jan 3, 2023
Dear Antonio,Thank you for quickly reviewing your stay.The team appreciates you being our guest and very much hopes you had a lovely stay. Please never hesitate to provide us with your feedback or share your concerns during your stay to give us the chance to enhance your further stay. I am sorry for any discomfort you might have faced.It would be a pleasure to welcome you back soon and show you we care.

10/10 Excellent

Dale

Stayed 1 night in Nov 2022

6/10 Okay

Volha

Disliked: Cleanliness
It’s not 5 minutes from Potsdamer Platz. And it was not so clean.
Stayed 2 nights in Oct 2022
Response from Quentin Hotels Team on Nov 3, 2022
Hi Volha, thank you for your feedback. You are right, the hotel is about 1,5 km and around a 10min walk to Potsdamer Platz. Kind regards

6/10 Okay

Fredric

Stayed 2 nights in Sep 2022
Response from Quentin Hotels Team on Nov 3, 2022
Hi Frederic, thank you for your stay!

6/10 Okay

Roel

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great big rooms. Modern bathroom. Lousy mattrass that needed to be turned each two months but never was apparently, resulting in sleeping in a permanent a dent.
Stayed 3 nights in Jul 2022

8/10 Good

Molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff. I stayed for 2 nights, but it is generally a business hotel. It’s in a good location with coffee shops and restaurants nearby as well as easy access to underground stations. The rooms are very spacious and clean. Would definitely stay here again!
Stayed 2 nights in Jun 2022
Response from Noam on Jun 23, 2022
Dear Ms. Brennan, Thank you very much for your great review! We are very happy to hear that you enjoyed your stay with us. We are looking forward to welcoming you back to one of our hotels. Have a lovely day ahead. Kind regards, Noam

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy
Very noisy hotel. Extremely noisy indeed. Also dishonest. They made us pay twice the breakfast and the city tax. We are still waiting for the refund of the city tax.
Stayed 1 night in Apr 2022

10/10 Excellent

lydia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Was amazing … great hotel , good localization …
Stayed 5 nights in Sep 2021
Response from Shezleen on Jan 6, 2022
Dear Nadia , Thank you for sharing this positive review. We appreciate our location here in Berlin just as much as you do. We hope you’ll stop by again soon when you’re in the neighborhood.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021
Response from Shezleen on Dec 21, 2021
Dear Guest We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to our Front Office Manager, at ashezeen@quentinhotels.com to discuss your experience in more detail. Kind Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Quentin XL experience
Fine for last minute travel with family. Room was quiet. Bathroom shower leaked water across entire room. Room hadn't been dusted. Water heating items weren't cleaned between guests. Breakfast is €20 per Person. The staff wouldn't let us park in Garage.
Stayed 2 nights in Oct 2021
Response from Shezleen on Nov 30, 2021
Dear Guest Thank you for your review and for choosing our hotel. We are glad that you chose Quentin Hotels for this stay and are looking forward to having you again as a guest in our hotel. Shezleen Quentin XL Berlin

2/10 Terrible

Margaret

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2021
Response from Shezleen on Nov 30, 2021
Dear Margaret, Thank you very much for rating your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Kind Regards Shezleen

8/10 Good

stanley

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2021
Response from Shezleen on Nov 30, 2021
Dear Stanley Thank you for taking the time to review your stay with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Kind Regards Shezleen Quentin XL Hotel

10/10 Excellent

Raffael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 4 nights in Sep 2021
Response from Shezleen on Dec 21, 2021
Dear Raffael Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Quentin Hotels. We thought you might be interested to learn that we also offer hotels in the city of Amsterdam and Prague. We hope you’ll visit us again soon. Kind regards

8/10 Good

Craig

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
5 star hotel…just 3 star service
Amazing beautiful hotel. Modern. Good sized room and great showers and comfort. Just need help in service. Nice food. Friendly folks and want to help…just need help on 4 star service on room cleaning and fruhstruck. But a great place to stay for comfort and style.
Stayed 3 nights in Sep 2021
Response from Quentin Hotels Group on Dec 20, 2021
Dear Craig, thank you for leaving us a review. We are glad to hear that you’re happy with the stay. We appreciate your feedback about understanding your needs during experience at Quentin Hotels; we always work hard to help guest find the right service. I’ll be sure to share your comments with my colleagues to ensure we continue to improve on delivering exceptional service. We look forward to hearing from you again soon. Kind regards, Oscar Genge

10/10 Excellent

Ina, Vienna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern Hotel near Potsdamer Platz. The staff is very friendly and helpful, the rooms are comfortable, modern and generous. Even in times with Corona, they served a proper breakfast and respect Corona actions. I really felt comfortable for almost a week in this hotel
Stayed 3 nights in Aug 2020
Response from Managment on Aug 31, 2020
Dear Ina, We kindly thank you for having chosen Quentin XL Hotel for your reservation. With pleasure we read your comments and are happy that you have enjoyed your stay with us. We are looking forward in welcoming you again in the future. Kind regards, Quentin Hotels Management Berlin

10/10 Excellent

Bethany K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Shezleen on Dec 21, 2021
Dear Bethany, With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression. Our team will be so delighted to hear that you enjoyed your stay. We look forward to seeing you again soon. Kind regards

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2020

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and attentive staff, room was beautiful, breakfasts delicious, fresh and varied.
Stayed 4 nights in Mar 2020

10/10 Excellent

Gözde

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2020

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berlin trip
Really great stay. The hotel was beautiful and immaculately clean. The only downside was that the room was actually too warm. This might not be of a concern for anyone else but it was very hot at night for myself. Apart from that the room was excellent, it was a close 10 minute walk to 2 different train stations and we loved our trip. Would definately recommend!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, in a very good location, and calm area.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost brand new, spacious rooms. Breakfast is a bit disappointing.
Stayed 4 nights in Dec 2019

10/10 Excellent

Billyjane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a nice place to stay, the staff are kind and easily to approach, maybe if i will visit again berlin i will stay again in this hotel thank you and God Bless😊
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern place
Nice modern hotel. The rooms vary greatly and no all are the same. Very clean and modern with waterfall showers. The area is walkable and safe.
Stayed 2 nights in Sep 2019