Dear Yoshinori,Thank you for your feedback! We're glad to hear that you found the hotel comfortable. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Best regards,Jan Peter van der ReeGeneral Manager

Dear Takayama,Thank you for your kind review. We are delighted to hear that you had a good experience at the Grand Hyatt Berlin.We look forward to welcoming you back in the future and providing you with another pleasant stay.Best regards,Jan Peter van der ReeGeneral Manager

Lieber Gast, vielen Dank für Ihren kürzlichen Besuch im Grand Hyatt Berlin. Es ist schön, dass alles zu Ihren Wünschen war und Sie den Aufenthalt in vollen Zügen genossen haben. Mein Team und ich freuen uns auf Ihren nächsten Besuch.Beste GrüßeJan Peter van der ReeHoteldirektor

Dear Minoru,greetings from Grand Hyatt Berlin and thank you very much for your recent stay!It is a pleasure to see that your stay was to your entire satisfaction and that you have enjoyed the surrounding activities and attractions.We hope to be able to welcome you back very soon.Best regards,Jan Peter van der ReeGeneral Manager

Dear guest, thank you so much for your recent stay at Grand Hyatt Berlin and for having taken the time to share your impressions with us. I regret that we were not able to live up to your expectations and that the team didn´t contact you for a room change. It is a pity that you couldn´t enjoy the room that you wanted to and I want to apologise for the bad experience you made at our house. Nevertheless, it would be my pleasure to welcome you back soon and should you have any questions or wishes, please do not hesitate to contact us at any time. Kind regards, Jan Peter van der Ree General Manager

Dear guest, greetings from Berlin! I sincerely thank you for your recent stay at Grand Hyatt Berlin and for having taken the time to share your honest feedback with us. I regret that we were not able to live up to your expectations. Regarding the change of towels, please note that we follow a sustainable concept at Grand Hyatt Berlin. Therefore, our housekeeping team won´t change the towels and bedclothes every day except our guests wishes to have them changed every day. Please accept my sincere apologies that in your case that didn´t happen. Just tell our team next time or put the towels on the floor to make it visible for our team that you want them to change. If you need anything else please do not hesitate to contact us at any time. Best regards, Jan Peter van der Ree General Manager

Dear Guest, Many thanks for your stay! I am happy that the location was so convenient for you and it sounds like you have seen many beautiful places around. Should there be anything we can do to make an upcoming visit even more enjoyable, please let us know at any time. Wishing you a great rest of the week. Kind regards, Jan Peter van der Ree General Manager

Dear guest, I would not miss the chance to thank you for your recent stay at Grand Hyatt Berlin and for your positive feedback. It is great that you liked the location of the hotel as well as your room and its facilities. Furthermore, I was delighted to learn that you had the time to experience the Club Olympus Spa and that you enjoyed our Vox Restaurant and Bar. We look forward to your return and remain at your disposal. With best regards, Jan Peter van der Ree General Manager

Dear guest, thank you so much for having chosen to stay with us and thank you for your feedback. I am very glad that we were able to make you feel comfortable and at ease. The entire team looks forward to welcoming you back in the near future. Warm regards, Jan Peter van der Ree General Manager

Dear yokko, Many thanks for having taken the time to share the experiences of your recent visit. I was delighted to learn that you had a memorable stay and it is great, that you enjoyed the football game and the location of the hotel. I hope you could explore many interesting places in Berlin and the entire team looks forward to welcoming you back in the future. Kind regards, Jan Peter van der Ree General Manager

Dear トミー, many thanks for your recent stay at Grand Hyatt Berlin and especially for sharing your impressions with us. I am glad to read that you had a great time in the German capital and enjoyed your room as well as the hotel's central location. We hope to welcome you back soon and should you need any assistance in the meanwhile, please do not hesitate to contact us. With kind regards, Jan Peter van der Ree General Manager

Dear Guest, Thank you so much for your visit and the positive evaluation. I am glad that you enjoyed your time with us and we look forward to welcoming you back in the future. The entire team remains at your disposal. Best regards, Benno Geruschkat, General Manager

Dear いたち , I would not want to miss the chance to thank you for having chosen to stay with us. I was delighted to read that you felt so comfortable and that the suite was to your entire satisfaction. We hope you will return very soon and if we can be of any assistance with your next reservation or any questions, please reach out to us at any time. Kind regards, Benno Geruschkat, General Manager

Dear Jason,Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our extensive breakfast offerings.It's great to know that you found the rooms to be decently sized and enjoyed the large bathroom. Your satisfaction is our top priority.We look forward to welcoming you back to the Grand Hyatt Berlin in the future.Best regards,Jan Peter van der ReeGeneral Manager

Lieber Dennis,Vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Ihnen unser Hotel gefallen hat und dass Sie mit Ihrem Aufenthalt zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Jan Peter van der ReeGeneraldirektor

Lieber Daniel,herzlichen Dank für Ihre positive Bewertung und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Es freut uns sehr, dass Sie insgesamt zufrieden waren und uns die volle Punktzahl gegeben haben.Wir würden uns freuen, Sie bald wieder im Grand Hyatt Berlin willkommen zu heißen und Ihnen erneut einen angenehmen Aufenthalt zu bieten.Mit freundlichen GrüßenJan Peter van der ReeGeneraldirektor

Dear Alejandro,Thank you for your review! We're glad to hear that you enjoyed your stay at our hotel. If there's anything specific you particularly liked or any areas where we can improve, please feel free to let us know. We hope to have the pleasure of welcoming you back in the future!Kind regards,Jan Peter van der ReeGeneral Manager

Dear Sarah,Thank you for your feedback regarding our hotel. We appreciate your review and are glad to hear that you had a positive experience during your stay. If you have any specific comments or suggestions for improvement, please don't hesitate to share them with us. We hope to have the opportunity to welcome you back again in the future!With best regards,Jan Peter van der ReeGeneral Manager

Dear Magali,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed your overall experience, although we apologize for any cleanliness issues you encountered with the bathroom on the first day. Your comments will be shared with our housekeeping team to ensure improvements. We're pleased that you enjoyed the pool and hope to welcome you back for another great stay in the future!With best regards,Jan Peter van der ReeGeneral Manager

Liebe Alexandra,Es freut uns zu hören, dass Ihnen unser Hotel gefallen hat! Wenn Sie bei Ihrem nächsten Besuch etwas verbessern möchten, lassen Sie es uns bitte wissen. Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen!Mit herzlichen GrüßenJan Peter van der ReeGeneraldirektor

Dear Gail,Thank you for your review! We're delighted to hear that you loved the area and found the hotel to be perfect for your stay. If you have any suggestions or if there's anything we can improve upon, please let us know. We look forward to welcoming you back in the future!With best regards,Jan Peter van der ReeGeneral Manager

Dear Sarah,Thank you for your feedback! We're glad to hear that you had a great experience at our hotel. If there's anything specific you enjoyed or any areas where we can improve, please feel free to let us know. We hope to welcome you back again soon!Kind regards,Jan Peter van der ReeGeneral Manager

Dear Maria,Dear Guest,Thank you for your review! We're delighted to hear that you enjoyed your stay with us and found our hotel's location convenient for exploring the shopping and restaurant options in the area. We hope to have the pleasure of welcoming you back in the future!Best regards,Jan Peter van der ReeGeneral Manager

Liebe Frau Dr. Zaudig,Vielen Dank für Ihre Bewertung! Es tut uns leid zu hören, dass der Pool nicht Ihren Erwartungen entsprochen hat, aber es freut uns, dass Sie ihn dennoch genossen haben. Es ist großartig zu wissen, dass Sie mit der Zimmerausstattung zufrieden waren und unser Frühstück als exzellent empfunden haben. Wir freuen uns auch darüber, dass Sie die Lage des Hotels für Kulturinteressierte loben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit den besten GrüßenJan Peter van der ReeGeneraldirektor

Dear Rick,We appreciate your feedback and thank you for your stay! If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to see you soon!With kind regards,Jan Peter van der ReeGeneral Manager

Dear Daniel,Thank you for your feedback! We're delighted to hear that you found our staff excellent and appreciated our central location. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future!With best regards,Jan Peter van der ReeGeneral Manager

Lieber Daniel,herzliche Grüße aus dem Grand Hyatt Berlin und vielen Dank für Ihre Bewertung! Es freut uns sehr zu hören, dass Ihr Aufenthalt spitze war. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit lieben GrüßenJan Peter van der ReeGeneraldirektor

Dear Marina,thank you so much for your kind feedback! We are thrilled to hear that you enjoyed your stay at Grand Hyatt Berlin. Providing excellent service and ensuring our guests have a memorable experience are our top priorities.We are delighted that you liked our restaurants and rooftop pool. It is also wonderful to know that you appreciated our culinary offerings and the amenities our hotel has to offer.Your praise for our friendly teams means a lot to us. Ensuring our guests feel welcome and well taken care of is paramount, and it's gratifying to hear that our efforts are recognized.Thank you again for your valuable feedback and for taking the time to share your experience with us. We look forward to welcoming you back soon for another enjoyable stay.Best regards,Jan Peter van der ReeGeneral Manager

Dear John,Thank you for your feedback! We appreciate your recognition of our attention to small details. At Grand Hyatt Berlin, we strive to ensure that every aspect of your stay is carefully considered and tailored to provide an exceptional experience. We look forward to welcoming you back for another wonderful stay in the future!With best regards,Jan Peter van der ReeGeneral Manager

Liebe Elina,Wir danken Ihnen herzlich für Ihre positive Bewertung und Ihr freundliches Feedback zu Ihrem Aufenthalt im Grand Hyatt Berlin. Es freut uns, dass Sie das Zimmer sowie unsere Annehmlichkeiten und den Service genossen haben, insbesondere den Parkservice und die Grand Lounge.Ihre Zufriedenheit ist uns sehr wichtig, und es wäre uns eine Freude, Sie bei Ihrem nächsten Besuch erneut willkommen zu heißen. Sollten Sie weitere Anregungen oder Wünsche haben, stehen wir Ihnen gerne zur Verfügung.Mit freundlichen GrüßenJan Peter van der ReeGeneraldirektor

Liebe/r Munier,Vielen Dank für Ihre Bewertung und Ihr Feedback zu Ihrem Aufenthalt im Grand Hyatt Berlin. Wir freuen uns, dass Sie die Nähe zu einem Kino schätzen konnten. Ihre Meinung ist uns wichtig, und wir nehmen Ihre Anmerkung bezüglich des Casinos zur Kenntnis.Wir hoffen, dass Sie dennoch eine angenehme Zeit bei uns hatten, und wir würden uns freuen, Sie in Zukunft erneut als unsere Gäste begrüßen zu dürfen. Falls Sie weitere Anregungen oder Kommentare haben, teilen Sie uns dies gerne mit.Mit freundlichen GrüßenJan Peter van der ReeGeneraldirektor

Dear Kamal,Thank you for your fantastic review! We are delighted to hear that you had an excellent experience at our hotel, and we appreciate your kind words about our staff. If you have any specific highlights or suggestions for improvement, please feel free to share. We look forward to welcoming you back for another outstanding stay.Best regards,Jan Peter van der ReeGeneral Manager

Dear Aviad,Thank you for taking the time to share your feedback. We're pleased to see that you had a positive experience during your stay. If there are any specific areas where we could improve and earn that extra star for your future visits, please don't hesitate to let us know. We value your input and look forward to hosting you again at Grand Hyatt Berlin.Best regards,Jan Peter van der ReeGeneral Manager

Dear Scott,Thank you for taking the time to share your positive feedback. We're thrilled to hear that you enjoyed the exceptional service from our staff and found the room to meet your expectations. Your kind words are greatly appreciated.We hope to have the pleasure of welcoming you back for another exceptional stay at Grand Hyatt Berlin.Best regards,Jan Peter van der ReeGeneral Manager

Dear Bumsu,thank you so much for having chosen to stay with us. It is great that you felt comfortable. We look forward to your return and remain at your disposal for any questions and wishes.With kind regards,Jan Peter van der ReeGeneral Manager

Dear Marcia,thank you so much for having chosen to stay with us and for your loyalty. It is great that everything was to your entire satisfaction and that you enjoyed your stay to the fullest. My team and I cant wait for your return.With kind regards,Jan Peter van der ReeGeneral Manager

Dear Anders,thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your time at our hotel. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations on this occasion.We understand the importance of timely and efficient room service, and we apologize for the oversight in not providing this service during your stay. Rest assured, we will review our procedures to ensure that such instances are addressed promptly and efficiently in the future.Regarding the breakfast experience you described, we deeply regret the delay and the inconvenience it caused you. Please accept our sincere apologies for the oversight and the delay in serving your order. We will investigate this matter with our restaurant team to ensure that such incidents are not repeated.Your feedback is invaluable to us as it helps us identify areas where we can improve our services. We hope that you will give us another opportunity to exceed your expectations on your next visit. Please feel free to reach out to us directly if you would like to discuss your experience further or if there is anything we can do to make amends.Once again, we apologize for any inconvenience caused and thank you for bringing these matters to our attention.Warm regards,Jan Peter van der ReeGeneral Manager

Lieber Mike,vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist schön, dass Sie sich bei uns vollkommen wohlgefühlt haben. Wir freuen uns auf Ihren nächsten Aufenthalt und stehen für Fragen und Wünsche immer gerne zur Verfügung.Mit den besten Grüßen, Jan Peter van der ReeHoteldirektor

Dear Doron,Thank you for your feedback! We're glad to hear that you had a positive experience. If you have any further comments or if there's anything we can improve upon, please don't hesitate to let us know. We hope to welcome you back again soon!Kind regards,Jan Peter van der ReeGeneral Manager

Dear Morgan,Thank you for taking the time to provide your feedback. We're sorry to hear that your experience fell short of expectations, and we would appreciate more details on the specific aspects that led to your rating of 2 out of 10. Your input is crucial for us to identify areas that need improvement.If you could share additional information about your stay, it would help us better understand your concerns and take appropriate actions. We are committed to providing the best possible experience for our guests, and your feedback plays a vital role in achieving that goal.We genuinely value your opinion, and we hope to have the opportunity to address your concerns and welcome you back for a more positive experience in the future.Kind regards,Jan Peter van der ReeGeneral Manager

Lieber Florian,ich möchte die Chance nutzen, um mich bei Ihnen für Ihren Besuch zu bedanken. Es ist mir eine Freude zu lesen, dass Sie sich so wohlgefühlt haben und es Ihnen an Nichts gefehlt hat. Wir freuen uns auf Ihren nächsten Besuch und sind jederzeit gerne für Sie da.Mit herzlichen GrüßenJan Peter van der ReeGeneraldirektor

Dear Frank,Thank you very much for your kind words and positive review! We are delighted to hear that you enjoyed your stay at our hotel.We are glad that you found our parking facilities convenient and that you appreciated the direct access to the shopping center and train station.Your satisfaction is our priority, and we are thrilled that you had a great experience with us.Thank you again for taking the time to share your feedback. We look forward to welcoming you back in the future!Best regards,Jan Peter van der ReeGeneral Manager

Lieber Alexander,vielen Dank für Ihren Besuch im Grand Hyatt Berlin. Es ist wirklich sehr schön, dass Sie sich bei uns wohlgefühlt haben. Wir freuen uns schon sehr auf Ihren nächsten Besuch.Beste Grüße,Ja Peter an der ReeHoteldirektor

Dear N COMPANY, thank you so much for having chosen to stay with us. It is great that everything was to your entire satisfaction. My team and I look forward to your return and we remain at your disposal.Kind regards,Jan Peter van der ReeGeneral Managaer

Liebe Paula,vielen Dank, dass Sie sich für das Grand Hyatt Berlin entschieden haben. Es ist schön, dass Sie sich rundum wohlgefühlt haben. Mein Team und ich freuen uns auf Ihren nächsten Besuch.Herzliche GrüßeJan Peter van der ReeHoteldirektor

Dear Danny,thank you so much for having chosen to stay with us. It is great that everything was to your entire satisfaction. We look forward to your return and remain at your disposal for any questions and wishes.Kind regards,Jan Peter van der ReeGeneral Manager

Dear Gavin,thank you so much for your recent stay with us. It is great that everything was to your entire satisfaction. We look forward to your return and remain at your disposal for any questions and wishes.Kind regards,Jan Peter van der ReeGeneral Manager

Dear martyn, Thank you for your positive review and feedback on your recent stay. We are pleased you enjoyed our clean hotel, great location, and comfortable beds. We apologize for any inconvenience in the spa due to high occupancy, particularly with children. We will address this to ensure a more relaxing experience for our guests. Your feedback is valuable, and we hope to welcome you back for an improved stay in the future.Kind regards,Jan Peter van der ReeGeneral Manager