外観
利用可能日を確認

ベスト ウエスタン プラス ニュー イングランド イン & スイーツの口コミ

2.5 out of 5
ベスト ウエスタン プラス ニュー イングランド イン & スイーツ
2253 Berlin Tpke, Berlin, CT

口コミ

8.4

とても良い

評価 10 - 997 件の口コミ中 487 件が非常に良い" "
評価 8 - 997 件の口コミ中 329 件が良い" "
評価 6 - 997 件の口コミ中 108 件が普通" "
評価 4 - 997 件の口コミ中 36 件が不満" "
評価 2 - 997 件の口コミ中 37 件が非常に不満" "

8.8/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Neat and clean
Room was space, and clean enough. Breakfast is basis, but good enough. Restaurants and shops are accessible nearby. I can recommend for both families and businesses.
2017 年 8 月に 7 泊滞在
Daneil Mからの返信 (投稿日 : 2017 年 9 月 12 日)
Thank you for choosing our hotel for your stay, we certainly do appreciate your business. We are delighted to hear that you had great stay and look forward to your next stay with us.

10/10 (非常に良い)

Paula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We really enjoyed the pool!
2024 年 5 月に 1 泊滞在
Best Western Plusからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for leaving a review about your stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Kyle

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just a comfortable place to stay.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

syed

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a great stay -
2024 年 3 月に 2 泊滞在
Best Western Plusからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Shakira

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay
2024 年 4 月に 1 泊滞在
Best Western Plusからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for leaving a review of our property, we certainly appreciate your feedback and We are happy that you had a good stay with us and that you found our property to be clean as our staff works hard to keep it that way and we're also happy that you found our staff to be so helpful and pleasant.

8/10 (良い)

Caroline

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just what we expected. Friendly staff. Clean room.
2024 年 4 月に 1 泊滞在
Best Western Plus からの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Matthew

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I only stayed one night. The staff was pleasant and everything was clean. Clientele was pleasant as well. The property was well maintained, and parking was easy. It's on a main road with plenty of places to eat or relax within a 10 minutes drive. The breakfast was simple yet satisfactory. I had a room with a kind size bed. The room was large considering the adorable rate. I would stay again if visiting the area.
2024 年 4 月に 1 泊滞在
Best Western Plus Berlinからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Doug

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My partner and I had a great stay at the Best Western New England Inn in Berlin, CT. The room was large, very clean, and had good amenities and the staff were very friendly and helpful. We checked in late on the first night (after calling ahead) and the young woman at the front desk was courteous and efficient. There are plenty of good restaurants nearby, and the location is close to all of the beautiful towns along the Connecticut River. We will definitely stay there again when visiting the area.
2024 年 4 月に 2 泊滞在
Best Western Plus Berlinからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for leaving a review about your stay at our property! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Erik

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have stayed at this property numerous times, always delivers a great experience!
2024 年 4 月に 1 泊滞在
Best Western Plus Berlinからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

PHENO

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Yes
2024 年 4 月に 3 泊滞在
Best Western Plusからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Cristina

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Best Western Berlin からの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 (良い)

Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was ok comparing with other hotels that l have stayed, but the cleanliness of the property was great ,the breakfast was ok.
2024 年 4 月に 1 泊滞在
Best Western Plus Berlinからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had a good stay. We hope to see you again soon.

2/10 (非常に不満)

Alexis

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Never again
2024 年 3 月に 1 泊滞在
Best Western Plus Berlin からの返信 (投稿日 : 2024 年 4 月 5 日)
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 (非常に良い)

Hannah

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great clean place to spend the night. Very friendly staff.
2024 年 3 月に 1 泊滞在
Best Western Berlin からの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for leaving a review of our property, we certainly appreciate your feedback and We are happy that you had a good stay with us. We're also happy that you found our staff to be pleasant.

10/10 (非常に良い)

Michael Raymond

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service!!
2024 年 3 月に 1 泊滞在
Best Western Berlin からの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our property.

8/10 (良い)

Carl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 (非常に良い)

Marissa

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not much around the Area and not very many people. But easy to find and get to
2024 年 3 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 3 月 27 日)
Thank you for choosing to stay with us. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

christ、brigham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place for couples with kids, if you're a couple and don't plan to use the indoor pool it is a bit overpriced. breakfast ok.
2024 年 3 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 (非常に良い)

stefan j

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The continental breakfast was nice
2024 年 3 月に 3 泊滞在
Best Western Berlin からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Theodore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Comfort Inn East Hartford からの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 (良い)

Timothy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
There was mold in The Bathroom corner/ceiling, and the floor was creaking half of the time
2024 年 3 月に 4 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Jose

I Lake evrithig
2024 年 3 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 (良い)

Marsha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Jose

2024 年 3 月に 1 泊滞在
Best Western Plus Berlinからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Zvi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly service. Only thing I really did not like is that the outdoor lights shined brightly directly into the room on the ground floor.
2024 年 2 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 (非常に良い)

Shantel

カップルで旅行
良かった点 : 清潔度、設備とサービス
The pool & breakfast were great
2024 年 2 月に 2 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 (良い)

Terrance

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good
2024 年 2 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

John R

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 (良い)

Tammy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 14 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 (普通)

Lucas

2024 年 2 月に 1 泊滞在
Best Western Berlin からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Norman

2024 年 2 月に 1 泊滞在
Best Western Berlin からの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Elier

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel in general was clean, a lot of parking space, good free buffet breakfast.
2024 年 2 月に 3 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you so much for staying with us and for leaving such a kind review, we certainly appreciate your business. We are happy that you found our hotel to be clean and well taken care of, as this is our main goal. We hope to see you again soon. Take care.

10/10 (非常に良い)

Shilanda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good customer service
2024 年 2 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Robert

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

David

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was perfect for our stay to go and visit family . The pool looked half decent, but what was great. It was open till 11 PM even though we didn’t get a chance to use it. The breakfast was good too
2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 (非常に不満)

Marcela、Norwalk

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
I had stain in bed sheets. N tv didn’t work
2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for staying with us and for taking the time to leave us a review. We are deeply disappointed to hear that your stay fell below expectations. This is not at all typical of our property. We do hope you'll reconsider staying with us again in the future, giving us another chance to offer superior service.

10/10 (非常に良い)

Robert

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good to stay
We went there for work. it was clean & quiet. Most of the staff was friendly & helpful to our needs.
2024 年 1 月に 3 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you so much for staying with us and for leaving such a kind review, we certainly appreciate your business. We are delighted to hear that the staff was welcoming and friendly. And even happier that you found our hotel to be clean and well taken care of, as this is our main goal. We hope to see you again soon. Take care.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great budget friendly option
Bed was comfortable, water pressure excellent, breakfast a little better than average. Having a microwave and fridge in the room is always a plus and the whole place was spotless. Couple of very minor problems (TV, door keycard) that front desk put right immediately and politely. Good budget friendly option. Only drawback is location, you won't want to walk anywhere, right on a turnpike with no restaurants or stores close by.
2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

4/10 (不満)

Daniel

2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 18 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 (普通)

Bryan

2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 11 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

2/10 (非常に不満)

Jessica

2023 年 12 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Elnur

2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

6/10 (普通)

Ricardo Rodriguez

小さなお子様連れの家族旅行
良かった点 : 清潔度
The stay was ok we had to wait 15 mins to check in and there was constant smell of marijuana in the hallways and people smoking it outside. Other than that everything else was ok. Might consider staying again.
2023 年 12 月に 6 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 (良い)

Duane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Stephen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 1 月 4 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

10/10 (非常に良い)

Raymon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Wilberto

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing
2023 年 12 月に 2 泊滞在
Best Western Berlinからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for leaving a review about your stay at our property. Your business is very important to us and we value your feedback.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Okay stay aside from dirty floors
I stayed here a few years ago since it’s near family. Both times were okay overall, but the carpet was gross in my room this time as if it hadn’t been vacuumed recently. The person I was traveling with said the same about their room. Less annoying: my room was near the elevator, and I heard people constantly in the morning.
2023 年 12 月に 2 泊滞在
Best Western Berlinからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you for leaving a review about your stay at our property!Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.