2 か所のレストラン、朝食、ランチ、ディナーに営業 (中華料理)

ウェルカムホテル バイ ITC ホテルズ リッチモンド ロード ベンガロールの口コミ

5 out of 5

口コミ

8.6

非常に良い

評価 10 - 264 件の口コミ中 139 件が非常に良い" "
評価 8 - 264 件の口コミ中 80 件が良い" "
評価 6 - 264 件の口コミ中 24 件が普通" "
評価 4 - 264 件の口コミ中 7 件が不満" "
評価 2 - 264 件の口コミ中 14 件が非常に不満" "

9.2/10

清潔度

8.8/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

KAZUE

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルに入る都度セキュリティチェックを受けるので面倒な分、安心して宿泊できます。 施設内は常に清掃されていて清潔です。 朝食の利用だけでしたが、とても美味しかったです!!!
2024 年 3 月に 3 泊滞在

8/10 (良い)

Yuichi

2024 年 3 月に 3 泊滞在

2/10 (非常に不満)

MASAKI

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience. Thank you !!
2019 年 5 月に 5 泊滞在
Nipunからの返信 (投稿日 : 2019 年 5 月 27 日)
Dear Guest, Greetings from WelcomHotel Bengaluru! Thank you so much for your valuable feedback. It is highly apppreciated. We look forward to welcoming you again in the near future. Warm Regards,

10/10 (非常に良い)

Keiko、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
市街地のホテル
出張の前泊として、1泊だけしました。 もっと滞在したかったと思うホテルです。 ウェルカムギフトとして、ショールをいただきました。 部屋も綺麗で、食事も美味しかったです。
部屋
いただいたショール
Kuldeep Dhawan (General Manager)からの返信 (投稿日 : 2017 年 5 月 30 日)
Dear Mr. Yoshida, Thank you very much for your stay with us and for giving your invaluable feedback. We certainly look forward to welcoming you back should your travel plans brings you back to Bengaluru. Kindest Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適でいいホテル
インドのホテルにしては清潔でスタッフの応対もよく、プロモーション価格ではあるが4500INRとは思えない内容だった。 ただ、Wi-Fiは有料(600INR)と、スリッパやバスローブが置かれてなかったのは残念。 インドらしからず、ハウスキーピングに電話したら1分以内に持ってきてくれたのには驚いた。

8/10 (良い)

Ken、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
総合的には満足だが、一部改善してほしい点はある
築1年強のホテルで、モダンかつ明るい雰囲気で滞在は快適だった。ただし、いくつか改善してほしい点もある。 1. タオル 4泊したが置かれているタオルの枚数が一定しない。初日:フェイスタオル1・バスタオル1、2日目:フェイスタオル1・バスタオル2、3日目:フェイスタオル1・バスタオル2、4日目:フェイスタオル無・バスタオル2、という状況であり、特に4日目でフェイスタオルが置かれていなかったことには閉口した。 2. Wifi 24時間600ルピーとのこと、持参したWifiルーターを使用したためホテルのWifiは使用しなかったが、バンガロールの一定以上のホテルでは無料であることが多く、24時間600ルピーは割高感がある。 3. 朝食メニュー インド料理+コンチネンタルという感じで、日本からの宿泊客は食事の選択肢が限られている。

6/10 (普通)

sarani

気になった点 : 清潔度、スタッフとサービス
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Ramgopal

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Rohit Mallickからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Thank you for sharing your positive review.We look forward to welcoming you back.Warm Regards,Rohit MallickGeneral Manager

6/10 (普通)

Nagasasidhar

2024 年 1 月に 1 泊滞在
Rohit Mallickからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest,Thank you for sharing your positive review.We look forward to welcoming you back.Warm Regards,Rohit MallickGeneral Manager

8/10 (良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
Rohit Mallickからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavours. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

4/10 (不満)

KRISHNAVENI

出張
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Nothing is much liking. Found bugs, cockroaches, filthy because of too old furniture. Even door handles comes out. Not worthy.
2024 年 1 月に 3 泊滞在
Rohit Mallickからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Guest,Thank you for taking out the time to “share your feedback on this platform and with my colleague Mr. Ranjit”. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate, we could not meet your expectations this time around. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.I have noted with concern your feedback, same has been personally addressed to prevent any reoccurrence. Please do accept my sincere apologies for the reported inconvenience.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 (普通)

Wilfred

家族旅行
This property is advertised as 5 start hotel but when we checked in it felt like 3 or 4 star hotel. The prices are also expensive and checkin was too slow. Eventhough room was booked for 4 people we had to order extra bed and pay addiitonal charges. The additional bead has rough edges/metal edges pointing out hurting us whenever we walked around making our stay very unpleaseant. Room was not very clean with dust around corners and under the beds. The provided hair dryer did not work. The bathroom fan was not working. Overall our stay was just average and everything including breakfast provided felt mediocre at best. While there were many people to help you it felt like too many cooks in the kitchen made it worse and they forgot our order. Hotel needs to be reclassified as a 3/4 star hotel and work on removing inefficiencies in the system along with improving cleanliness, customer service etc. The quality of the food also needs to be improved.
2023 年 12 月に 4 泊滞在
Rohit Mallickからの返信 (投稿日 : 2024 年 1 月 11 日)
Dear Guest,Thank you for taking out the time to “share your feedback on this platform and with my colleague Mr. Sushant Rana”. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate, we could not meet your expectations this time around. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.I have noted with concern your feedback, same has been personally addressed to prevent any reoccurrence. Please do accept my sincere apologies for the reported inconvenience.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Manish

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 12 月 27 日)
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

VASANT

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 (良い)

Soumya kanti

良かった点 : 施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 12 月 8 日)
Dear Guest, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Jayanthi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe, Clean, courteous staff
2023 年 11 月に 4 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 11 月 29 日)
Dear Guest,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road. We strive to complement our convenient location with a host of top-notch amenities, excellent accommodation & refined facilities, all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Rupinder

2023 年 11 月に 1 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Guest,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. At Welcomhotel by ITC Hotels, Richmond Road, our core aim is providing bespoke attention and best amenities to our guests which also form the essence of our service culture. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Viral

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was excellent! Room was very nice!
2023 年 10 月に 2 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 11 月 2 日)
Dear Guest, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and it would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 (良い)

MIRZAUL

2023 年 10 月に 2 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Guest, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 (普通)

anil、kingstown

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here a few times when i visit india and bangalore. Staff seems good especially dining room area but rooms need a bit thorough cleaning tins of dust in the little fliers, under the phones and the fridge area dont think they clean this enough during they servicing of rooms i pointed it out to front desk manager and the room cleaners with pictures and got someone to come and clean it properly. Rooms are large and fairly comfortable meals at bufffet are very indian or should i say south indian basically similar stuff all of the 9 days i stayed here. Its a bit away from restaurants, unless u take a cab to go for meals at restaurants Wifi. Shower and bed worked well . Good for a short stay . I moved hotels after 9 days.
2023 年 10 月に 9 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Guest Greetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around. I have noted with concern your feedback and understood it in detail for corrective actions. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Aislinn

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Guest,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district, stone throw away from all major attractions like malls, Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 (良い)

Gita

2023 年 10 月に 2 泊滞在
Rohit Mallickからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Guest,Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,ROHIT MALLICKGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

2/10 (非常に不満)

renesh

2023 年 9 月に 2 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Guest,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Request you to please drop me an email at amandeep.kaur@itchotels.in with the details of your feedback so I can address this better. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 (普通)

Sanjay、Jamshedpur

2023 年 8 月に 2 泊滞在
Amandeep kaurからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Guest,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Request you to please drop me an email at amandeep.kaur@itchotels.in with the details of your feedback so I can address this better. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

4/10 (不満)

James

2023 年 8 月に 8 泊滞在
Amandeep kaurからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Guest,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Request you to please drop me an email at amandeep.kaur@itchotels.in with the details of your feedback so I can address this better. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Savio

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hi I would specially like to mention the restaurant service(Jacaranda) .Mr Yusuf and the staff were highly professional yet patient and was a pleasure to see their smiling faces although they work from morning to evening.Extremely courteous and helpful.A special Thank You to them.The room service was also great.We had an issue with the tap and it was replaced within 10 mins of raising the complaint. At the greet/check-in Mr Denis took care of all the formalities on check in.The room was clean however it is now looking jaded and probably needs a makeover(I have now stayed at this hotel over my last 3 visits) Thank you for making our stay worthwhile especially since we have a special needs child. Thank you again Sincerely, Savio
2023 年 8 月に 4 泊滞在
Amandeep kaurからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Guest, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers world-class amenities as well as comfort that is only second to a home. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and It would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

CHUNG I

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and comfortable, they offer clean and good drink water which many people who visit India first time the most concerned. Pillow is not perfect to me, if there's more option will be better.
2023 年 8 月に 4 泊滞在
Amandeep kaurからの返信 (投稿日 : 2023 年 8 月 14 日)
Dear Guest Greetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around. I have noted with concern your feedback on pillow comfort and understood it in detail for corrective actions. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Harmeet

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Amandeep kaurからの返信 (投稿日 : 2023 年 8 月 8 日)
Dear Guest,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district, stone throw away from all major attractions like malls, Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Balamurali

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent staff. Very professional. Made our stay so pleasant
2023 年 7 月に 5 泊滞在
AMANDEEP KAUR からの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Mr. Kappagantula,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district , stone throw away from all major attractions like malls , Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Anupam、Abu Dhabi

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Located centrally in Bangalore. Excellent experience overall.
2023 年 6 月に 5 泊滞在
AMANDEEP KAUR からの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Mr.Tiwari,Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, Mg road or even offices in central business district. Our continuous efforts demonstrating Our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 (良い)

Tomoharu

2023 年 6 月に 9 泊滞在
Amandeep kaurからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear Guest, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our location is central and walkable distance to all major shopping hubs, mg road or even offices in central business district. Our continuous efforts demonstrating our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Viola

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 7 泊滞在
AMANDEEP KAUR からの返信 (投稿日 : 2023 年 7 月 11 日)
Dear Ms. Wright,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals, all under one roof. Located in central business district , stone throw away from all major attractions like malls , Mg road etc. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 (普通)

Vivek

2023 年 4 月に 2 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 4 月 17 日)
Dear Mr. Mehta,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Please accept my sincere apologies for reported inconvenience.It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a more memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Kulvinder

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 2 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 4 月 17 日)
Dear Mr. Singh,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. Welcomhotel by ITC Hotels, Bengaluru stands for best-in-class service –We are just a walking distance from bustling Mg Road, offering an ideal venue for the savvy and young business travellers, where cool and breezy ambience is blended seamlessly with spirited and efficient service. The hotel is LEED Zero Carbon Certified by USGBC with its various sustainable measures like 99 per cent power requirement met by windmills, Heat Pumps for Hot Water Generation, STP for reclaiming used water etc., has emerged as a model of environmental stewardship demonstrating ITCs deep commitment to wards environment and sustainability goals. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Julien

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice stay
Very good hotel in terms of service, qu’agilité and prices. Room was very comfortable and clean, food was great with lots of choices, people were very nice with a good English and available. I will definitely come back here when I am in BLR.
2023 年 3 月に 3 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 3 月 28 日)
Dear Mr Ichisugi,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Please accept our sincere apologies for reported inconvenience. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a seamless and a memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 (普通)

Sanjay、Jamshedpur

出張
気になった点 : 施設のコンディションと設備
a hotel which is excellently located and priced, however all good things come at a price hence the customer service was not to good
2023 年 3 月に 2 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 3 月 24 日)
Dear Mr. Relan,Greetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around. I have noted with concern your feedback understood it in detail for corrective actions. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Mythily

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All is well
All is well
2023 年 3 月に 1 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 3 月 24 日)
Dear Mr. Govind,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 (普通)

C S

Needs some refurbishing Sagging mattresses, etc
2023 年 3 月に 2 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 3 月 24 日)
Dear Mr. Chatterjee,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around your sleep experience.Please accept our sincere apologies for the reported inconvenience. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon for a seamless and a memorable experience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGER

10/10 (非常に良い)

Shih Hao

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 4 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 3 月 24 日)
Dear Mr. Tung,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. Welcomhotel by ITC Hotels, Bengaluru stands for best-in-class service – we are stylish hotels with young, vibrant and tech-enabled features, offering an ideal venue for the savvy and young business travellers, where cool and breezy ambience is blended seamlessly with spirited and efficient service. The hotel is LEED Zero Carbon Certified by USGBC with its various sustainable measures like 99 per cent power requirement met by windmills, Zero Mile water, Heat Pumps for Hot Water Generation, etc., has emerged as a model of environmental stewardship demonstrating ITCs deep commitment to wards environment and sustainability goals. Your kind feedback is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Arvinder singh

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Extremely cheerful staff .
2023 年 3 月に 1 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 3 月 10 日)
Dear Mr. Chawla,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 (良い)

anil、kingstown

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were comfortable but dining options and buffet were quite basic. Very limited options compared to other similar properties. Hotel was quiet and close to the city center.
2023 年 2 月に 4 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 3 月 10 日)
Dear Mr. JiandaniGreetings from Welcomhotel Bengaluru!Thank you for taking out the time and sharing your constructive feedback with us. It is feedback from discerning guests such as you which motivates us to do better each day and create exceptional experiences for our guests. At Welcomhotel by ITC hotels, Richmond Road, our ultimate endeavor is to provide our guests with indigenous hospitality and it is rather unfortunate we did not meet your expectations this time around your dining experience. Please accept my sincere apologies for reported inconvenience. We hope you give us another opportunity to serve you. My team and I look forward to welcoming you back for a memorable and seamless experience. Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 (良い)

Manoj

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 2 月 18 日)
Dear Ms Chaturvedi, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our continuous efforts demonstrating Our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Bruno

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 6 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 2 月 18 日)
Dear Ms. Amer, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers enriching experiences backed by world-class amenities as well as comfort that is only second to a home along with its continuous efforts towards ITC commitment towards sustainable goals. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and It would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Sheela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would recommend this property for a restful stay. Friendly helpful staff. Excellent selection of cuisines. Daily housekeeping, fresh towels and generous supply of toiletries.
2023 年 2 月に 3 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 2 月 18 日)
Dear Ms. Sheth,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

8/10 (良い)

Bharti

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, access to the best locations needed for business or leisure travel. I enjoyed my stay. Thanks
2023 年 1 月に 16 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 2 月 4 日)
Dear Ms Ganju,Thank you for such a delightful rating of your recent experience at Welcomhotel by ITC Hotels, Richmond Road- As LEED Zero Carbon certified hotel by USGBC. We strive to complement our convenient location with a host of top notch amenities, excellent accommodation, refined facilities & continuous efforts towards ITCs deep rooted commitment towards environment and sustainability goals , all under one roof. Thank you once again and it would be our pleasure to welcome you back to the warmth and hospitality at Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

6/10 (普通)

Ramachandran、Chesterfield

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is an over-hyped but average property. Service is spotty - especially at the restaurant and at checkout. Polite, well meaning staff but many are poorly trained. Clean rooms and bathrooms but age old design. Restaurant food is of excellent quality. But service is a hit-and-miss! Centrally located, close to a crowded traffic intersection. Has a gym and a spa. Both are functional but nothing much to write home about. The famous ITC brand is not reflected in their staff training, checkout procedures, management quality, or customer care practices. Most certainly, not VIP grade as claimed! Very immature management. Would not recommend.
2023 年 1 月に 14 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 2 月 4 日)
Dear Mr Lakshmanan,Thank you for taking out the time to post your feedback on this platform. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations this time around. Please accept our sincere apologies for reported inconvenience.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Sharda

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was awesome. The staff were friendly along with the service. The hotel is also clean. We would definitely be staying here again.
2023 年 1 月に 4 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2023 年 2 月 4 日)
Dear Mr. Pinnock, Thank you for taking out the time to post your feedback on this platform. At Welcomhotel by ITC Hotels, Richmond Road. We offer enriching experiences in a tranquil ambiance coupled with world-class amenities and personalized services that augment the stay experience of discerning business and leisure travelers. Our continuous efforts demonstrating Our deep commitment towards environment and sustainability makes us fourth hotel to be accredited with special distinction of LEED Zero Carbon certification along with LEED platinum certification by USGBC. I am delighted to know that our personalized service enabled you with a comfortable experience during your visit to our hotel. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you. It was indeed a pleasure to have had your patronage and we look forward to welcoming you back soon.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Nagesh

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and modern. Helpful staff. Excellent breakfast buffet. Loved the reusable glass bottle-water service.
Amandeep Kaurからの返信 (投稿日 : 2023 年 2 月 4 日)
Dear Mr Pobbathi, Thank you for the wonderful appraisal. We are enthralled to know that you had an amazing time and our specialized services and facilities exceeded your expectations. Designed to cater the needs of our leisure as well as business travelers, our hotel offers enriching experiences backed by world-class amenities as well as comfort that is only second to a home along with its continuous efforts towards ITC commitment towards sustainable goals. It indeed is very encouraging and motivating for all of us to receive such positive feedback and equally fortunate to have a wonderful team here that is dedicated to making a truly memorable experience for all the guests. Many thanks once again and It would be our delight to welcome you back to Welcomhotel by ITC Hotels, Richmond Road.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELS RICHMOND ROAD, BENGALURU

10/10 (非常に良い)

Sajo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 2 泊滞在
Amandeep Kaurからの返信 (投稿日 : 2022 年 12 月 31 日)
Dear Mr Joseph,Many thanks for your wonderful rating. We are delighted to receive your feedback of appreciation regarding our hotel. Welcomhotel by ITC Hotels, Bengaluru stands for best-in-class service – we are stylish hotels with young, vibrant and tech-enabled features, offering an ideal venue for the savvy and young business travellers, where cool and breezy ambience is blended seamlessly with spirited and efficient service. The hotel is LEED Zero Carbon Certified by USGBC with its various sustainable has emerged as a model of environmental stewardship demonstrating ITCs deep commitment to wards environment and sustainability goals. Your kind feedback and encouraging words is a testimony to the fact that we were successful in our endeavors. Thank you once again and we look forward to your future visits to our hotel.Responsibly Yours,AMANDEEP KAURGENERAL MANAGERWELCOMHOTEL BY ITC HOTELSRICHMOND ROAD, BENGALURU