施設の正面

トリニティ ホテル、ベンガルールの口コミ

4 out of 5
トリニティ ホテル、ベンガルール
134 - 136, Road No. 1, EPIP Area, Whitefield, Bengaluru, Karnataka

口コミ

8.0

とても良い

評価 10 - 78 件の口コミ中 29 件が非常に良い" "
評価 8 - 78 件の口コミ中 27 件が良い" "
評価 6 - 78 件の口コミ中 15 件が普通" "
評価 4 - 78 件の口コミ中 4 件が不満" "
評価 2 - 78 件の口コミ中 3 件が非常に不満" "

8.4/10

清潔度

8.2/10

スタッフとサービス

8.0/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent!!
All services, food, staff, room, and wireless LAN are so good!!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
タバコ
喫煙可能(^_^)☆

10/10 (非常に良い)

機会があれば、また利用します。

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
機会があれば、また利用します。
機会があれば、また利用します。

10/10 (非常に良い)

Mayank

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing hotel in heart of city
Amazing hotel Great staff and service Great buffet as well Must stay at Whitefield
2024 年 1 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Mayank, We're thrilled to hear that you had an amazing experience at our hotel. Our team is committed to providing top-notch service to our guests and it's gratifying to know we met the mark with you. We're also delighted that you enjoyed our buffet, as we strive to offer a variety of quality dishes to suit all tastes. Your kind words are greatly appreciated and serve as encouragement to our team. Your recommendation means a lot to us, and we look forward to serving you again on your next visit to Whitefield.

10/10 (非常に良い)

Abhinav

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good stay in Whitefield
General Managerからの返信 (投稿日 : 2023 年 8 月 20 日)
Dear Abhinav, Thank you for taking the time to share your feedback. We're delighted to hear that you had a pleasant stay with us in Whitefield. We strive to provide our guests with top-notch service and comfortable accommodation, so your positive comments are much appreciated. If you plan on visiting us again in the future, do let us know. We'll be more than happy to serve you again. Thank you for choosing to stay with us. Kind Regards,Snehasish ChakrabortyGeneral Manager

10/10 (非常に良い)

PREJI KURISINKAL、REGINA

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great customer service. Excellent breakfast with a variety of options.
2023 年 7 月に 4 泊滞在
Inayat Panasopkarからの返信 (投稿日 : 2023 年 7 月 25 日)
Dear Guest,Namaste!!!We very much appreciate your comments regarding your experience at Fortune Select Trinity, Bengaluru.It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Inayat PanasopkarFront Office Manager

10/10 (非常に良い)

Jayshree

2023 年 1 月に 1 泊滞在
Inayatからの返信 (投稿日 : 2023 年 3 月 9 日)
Thank you for rating us

8/10 (良い)

Vaibhav

2022 年 11 月に 2 泊滞在

6/10 (普通)

H S

出張
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
2022 年 5 月に 14 泊滞在

6/10 (普通)

Priyadarshini

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Disappointed
There was no one when we walked in - no security, no one checking baggage, no one at the front desk (eventually one person appeared to check us in) no lights, we doubted if the hotel was functioning. Leaky bathroom was proof of low maintenance. Breakfast was minimalistic and average in taste. Looks like COVID has had a bad impact on this property.
2022 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2022 年 4 月 9 日)
Dear Guest Thank you for taking time to review our hotel. Please accept my sincere apologies for the inconvenience caused while you stayed with us. We take great pride in our guests’ satisfaction and unfortunately we did not meet to your expectation. Our goal is to address your concern and you will have an exceptional experience in your next visit i assure you. We hope you will give us a second opportunity to regain your trust and hope to see you soon at Fortune Select Trinity. Kindest Regards, Hotel Manager

8/10 (良い)

Jamie

出張
良かった点 : スタッフとサービス、客室の快適度
Excellent staff, somewhat dated and tired features
Room was large (I was upgraded to a suite), but somewhat dated. Wooden flooring had gaps and electronic control for shower was broken. Service was excellent, with very attentive staff.
2019 年 9 月に 3 泊滞在
Nityanand Patilからの返信 (投稿日 : 2019 年 10 月 11 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall share your feedback with our team members, who I'm sure will be delighted to read your generous words of appreciation. We have made a note of your suggestions and concerns shared and have taken the same up on priority. We assure you a delightful experience during your future visits. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Front Office Manager

6/10 (普通)

Kunal、Mumbai

気になった点 : 施設のコンディションと設備
2019 年 8 月に 2 泊滞在
Nityanand Patilからの返信 (投稿日 : 2019 年 10 月 11 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. We assure you a delightful experience during your future visits. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Front Office Manager

10/10 (非常に良い)

RASHMI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable room and great stay; Breakfast buffet is decent. Polite staff. Will stay again.
2019 年 4 月に 2 泊滞在
Nityanandからの返信 (投稿日 : 2019 年 5 月 2 日)
Dear Guest, Greetings from Fortune Select Trinity!!! Thank you for your valuable feedback. Warm Regards, Nityanand Patil Front Office Manager

6/10 (普通)

Parag

良かった点 : 清潔度
気になった点 : スタッフとサービス
Service was not upto mark
2019 年 2 月に 1 泊滞在
Nityanandからの返信 (投稿日 : 2019 年 3 月 26 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. While thanking you for your feedback and appreciating our team members, please be assured that we have taken a serious note of your concerns shared. The same has been taken up with our concerned team members to ensure adequate addressal of the same. We sincerely regret the inconvenience that it may have caused and assure you of a pleasant experience during your future visits. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I do hope you would give us an opportunity to serve you again and I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore. Best regards, Nityanand Patil Front Office Manager

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bon rapport qualité/prix
Très bon service, chambres spacieuses, très bon restaurant et très bon petit déjeuner. L'hôtel commence à être vieillissant mais bon rapport qualité prix. La piscine n'est plus en service. Les environs sont en travaux actuellement à cause de la future ligne de métro. wifi très bon.
2019 年 1 月に 1 泊滞在
Nityanandからの返信 (投稿日 : 2019 年 3 月 26 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall pass on your appreciation to the team, who I am sure would be pleased to hear your generous words. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Front Office Manager

2/10 (非常に不満)

Deepp

出張, グループ旅行
気になった点 : 清潔度
Rude behavior and charging extra money at the reception
2019 年 1 月に 1 泊滞在
Nityanandからの返信 (投稿日 : 2019 年 3 月 26 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. While thanking you for your feedback and appreciating our team members, please be assured that we have taken a serious note of your concerns shared. The same has been taken up with our concerned team members to ensure adequate addressal of the same. We sincerely regret the inconvenience that it may have caused and assure you of a pleasant experience during your future visits. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I do hope you would give us an opportunity to serve you again and I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore. Best regards, Nityanand Patil Front Office Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice experience with the stay
2019 年 1 月に 3 泊滞在

10/10 (非常に良い)

PRADEEP THOMAS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value for money 4 star hotel
The hotel is good with rooms comfortable, however due to the Metro work going on, the traffic is awful in the locality and lot of dust gets kicked up. The complimentary Breakfast spread was good enough and staff were courteous.
2018 年 11 月に 1 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 12 月 27 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

8/10 (良い)

SRIKANTH、Navi Mumbai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Room service co-ordination needs improvement
2018 年 12 月に 1 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 12 月 11 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall pass on your appreciation to our team, who I am sure would be pleased to hear your generous words. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

8/10 (良い)

Gitesh、Delhi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay !
THis was an amazing hotel, neat and clean. very big rooms
2018 年 11 月に 2 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 12 月 11 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

10/10 (非常に良い)

Fumiaki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hotel clerks are very friendly with smile. The securities are very supportive who supports me to cross the road.
2018 年 11 月に 3 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 11 月 28 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Warm Regards, Nityanand Patil Asst Front Office Manager

6/10 (普通)

Arun

Most inconvenient location to commute
Most inconvenient location due to heavy construction right in the front of the Hotel. Dusty air all day long
2018 年 10 月に 4 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 10 月 26 日)
Dear Guest, Greetings from Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. We have made a note of your comment shared on the Metro construction work in the vicinity. While we have embraced the development activity happening near the hotel, the hotel team has made sure that the guests are not disturbed with the same and the hotel is well maintained in terms of cleanliness, for the well being of our guests. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

4/10 (不満)

Sophie、New Mexico, USA

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Charged me way too much for taxi because I am a foreigner. Be careful of this if you are traveling from the west. When I reached my final destination the locals could not believe how much I payed for my taxi (arranged by the hotel). They also forgot to pick me up at the airport, so I had to take a taxi to the hotel by myself in the middle of the night, I was upset and they said they would give me a discount for the room, but they didn’t, they charged me full price and then scammed me on th taxi. I would not stay at this hotel, and if you do, be aware that the staff is after your money! They do not care about the people who stay here. Watch your wallet!
2018 年 9 月に 1 泊滞在

8/10 (良い)

TUSHAR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent Stay
2018 年 8 月に 1 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 9 月 1 日)
Dear Guest, Greetings from Fortune Select Trinity!!! Thank you for staying with us. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Warm Regards, Nityanand Patil Asst Front Office Manager

8/10 (良い)

YONG JOON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
이용하지 않을 예정입니다
숙박시설 및 서비스는 만족 합니다만 주변 시설이 이용할 것이 없어 많이 불편했습니다
2018 年 8 月に 1 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 8 月 12 日)
Dear Guest, Greetings From Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Warm Regards, Nityanand Patil Asst Front Office Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
2018 年 7 月に 3 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 8 月 12 日)
Dear Guest, Greetings From Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Warm Regards, Nityanand Patil Asst Front Office Manager

8/10 (良い)

Volkmar

良かった点 : 清潔度、スタッフとサービス
2018 年 7 月に 1 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 8 月 12 日)
Dear Guest, Greetings From Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. Warm Regards, Nityanand Patil Asst Front Office Manager

6/10 (普通)

Susanta、Knoxville, TN

良かった点 : スタッフとサービス、客室の快適度
In the expedia booking , i had 15% on food ,they did not gave discount asked me to reach out to Expedia. Now booking hotel via Expedia is not guarantee.
2018 年 7 月に 4 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 8 月 12 日)
Dear Guest, Greetings Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Bangalore. At Fortune Select Trinity, Bengaluru, it is our constant endeavour to provide you with high standards of personalized service and efficiency. However, as per your feedback , I realize that we fell short in living up to your expectations and I deeply regret the inconvenience you had to go through. I have made a serious note of all your concerns shared and please be assured that the same has been taken up in detail with the concerned department heads. I may assure you that necessary steps have been initiated to ensure that lapses of such nature do not recur and are addressed adequately. I am sure on your next visit you will see positive changes. Once again, may I extend my sincere regret to you and look forward to your continued patronage. Warm Regards, Nityanand Patil Asst Front Office Manager

10/10 (非常に良い)

JATINDER

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable and lovely stay.
A really nice hotel but not located in a great area.
2018 年 5 月に 1 泊滞在
Patilからの返信 (投稿日 : 2018 年 6 月 15 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Warm Regards, Nityanand Patil Asst Front Office Manager

4/10 (不満)

Vachaspati、Delhi

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ac, TV was not working food quality was bad
Nityanand Patilからの返信 (投稿日 : 2018 年 5 月 5 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall take this up with the respective departments and ensure that, it will not reoccur again. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

6/10 (普通)

Hemant

良かった点 : スタッフとサービス
気になった点 : 清潔度
Bangalore Trip
Bathroom could be more clean and spacious. Towels should be replaced more frequently
2018 年 3 月に 2 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 5 月 5 日)
Dear Guest, Greetings from Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall pass the same with the respective departments and make sure that, it will not reoccur. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Best regards, Nityanand Patil Asst Front Office Manager

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備、客室の快適度
The room was fine but I woke up the next morning to drilling and hammering in the next room and then it moved to the room on the other side of my room.

10/10 (非常に良い)

Karthik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really good rooms and staffs were amazing.
The hotel was perfect..
2018 年 1 月に 1 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 2 月 10 日)
Dear Guest, Greetings From Fortune Select Trinity!!! At the outset, I would like to thank you for giving us the opportunity of hosting you. I am pleased to know that you were happy with your experience of our services and facilities. At Fortune Select Trinity, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I shall pass on your appreciation to our hotel team, who I am sure would be pleased to hear your generous words. I look forward to meeting you during your next visit to Fortune Select Trinity, Bangalore and would be delighted to assist you with any requirements. Warm Regards, Nityanand Patil Asst Front Office Manager

2/10 (非常に不満)

Danny、Los Angeles, CA

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Front Desk Manager Ignored Me
Booked three rooms for my colleagues and me. Clerk suggested it would be cheaper using Expedia, so I did. He said it did not matter which room I selected, since I was standing there. After booking online, the front desk manager put his nose into the matter and said there would be an additional fee. Did not pay attention to me when I showed him there should be none based on online rate. Blew me off, and I informed him that neither my staff nor I will ever stay at his hotel again. Customer service matters, especially for frequent business travelers. Hire better managers in the future! The clerk was much more helpful.
2018 年 1 月に 1 泊滞在
Nityanand Patilからの返信 (投稿日 : 2018 年 1 月 21 日)
Dear Guest, Greetings Fortune Select Trinity, Bengaluru!! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Bangalore. At Fortune Select Trinity, Bengaluru, it is our constant endeavour to provide you with high standards of personalized service and efficiency. However, as per your feedback , I realize that there was some confusion on disparity in rates booked by you and the rate plan received by the hotel from our online travel partner. I can understand that many rate plans and room types, do sometimes confuse people booking hotels. I have made a note of all your concerns shared and please be assured that the same has been taken up in detail with the concerned department heads and the agency involved. I may assure you that necessary steps have been initiated to ensure that such issues do not recur. Once again, may I extend my sincere regret to you and look forward to an opportunity of your continued patronage. Best regards, Nityanand Patil Asst Front Office Manager

10/10 (非常に良い)

Suhas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great first stay
A very good experience for a first-time stay. I was given an upgrade to a very spacious and comfortable suite. Despite Bangalore Metro work going on right in front of the hotel, my room, which was facing the front, was very quiet and pleasant. The service was quite good, though housekeeping took a while to send across towels. Breakfast spread was good, though not lavish. All in all, an experience worth repeating!
2017 年 8 月に 1 泊滞在
Dear Guest, Thank you for your valuable feedback. Warm Regards, Fortune Select Trinity

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Convenient stay
Decent hotel to stay at for business travel and for the price. The breakfast buffet was pretty good with lots of options. The staff is good and friendly.

10/10 (非常に良い)

PAUL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good hotel. Good service. Nice helping staff. Good food.

10/10 (非常に良い)

sanjay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
Hotel is nice with good staff, hotel cleanliness is excellent. Gim, SPA facilities are good

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel with no value for money
The stay was not favorable.I will not suggest my colleagues to have a business trip in this hotel again. PS: The speed of internet is pathetic.

6/10 (普通)

宿泊されたお客様

Closely located at office premises.no network
No good internet or phone network.it would not work for people who would like come and work in the hotel

8/10 (良い)

Pierre、FRANCE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
pour affaire seulement
cet hotel est loin de tout - utilisez le uniquement pour faire un sejour affaire

10/10 (非常に良い)

Shaju、Trivandrum

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was on a business trip. Stayed for a night.
Spacious and neat rooms. Comfy bed. Good food. There is a Spa and swimming pool. Didn't use though.

10/10 (非常に良い)

Uv

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
It's a hotel that I happily re-visiting again in 2 weeks time

10/10 (非常に良い)

Gokul、chennai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
fortunate to be here
great

8/10 (良い)

Deepak、Delhi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel
Had a good stay overall. Nice location, helpful staff, good service.

6/10 (普通)

BV、HK

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice hotel, but some rooms may be tacky disused.
Hotel overall is good. Staff are excellent (could help out in hiring taxis other than their own). However, the room on our second stay in the same month was not good. Taos were squeaky from disuse, chair in room was old unkempt with sunk seat, TV remote didn't work smoothly.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice hotel. Good staffordable, good food.
Myself and my wife were very happy with our stay at Fortune Select Trinity. We will come back to same hotel when next in bangalore.

8/10 (良い)

Yuandi Surya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good Quality of Room
Room is pretty big, nice and clean. The service is good too. Front desk workers and one woman managers really helpful and nice. However I can't find a good food in this hotel. Maybe because I have tried its pricy buffet. I have tried one ordered dinnertime but the food is not as good as I expected. Other than its food, I have a good stay in this hotel.

6/10 (普通)

Umesh、mumbai

気になった点 : スタッフとサービス
needs improvement in personnel training
lousiet front desk staff ever. Though the ambience and the location was okay; staff needs a lot of grooming.