Dear Guest, Namaskar! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area, don’t hesitate to call us. Warm Regards, Achint Singh Asst Manager - Revenue

Positive Reply Dear Guest, Namaskar! Thank you for taking the time to post this review about your experience with us at The LaLiT Ashok, Bangalore . I have taken up the matter of your wake up calls with the reception team and appropriate action has been initiated against the erring employee and we have also re-looked at the process through which such requests are recorded. I request you to kindly afford us another opportunity to be of service to you and I assure you of a pleasant and memorable experience.

Namaskar Ms Jennifer,Thank you for your feedback. We cherish your comments which encourage us to do even better. We value your patronage and look forward to welcome you back in not-so-distant future.Warm Regards,Vikram SharmaGeneral ManagerThe Lalit Ashok Bangalore

Dear Mr. Vishal,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Pavan Kumar ManikondaGeneral Manager

Dear Mr. Sri Harsha,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Pavan Kumar ManikondaGeneral Manager

Dear Ms Smitha,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit BhadraDuty Manager

Dear Mr Bharat,Namaskar!On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit BhadraDuty Manager

Dear Mr Sebastian,On behalf of the management of The LaLiT Ashok, Bangalore, I would like to thank you for staying with us.At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best.It was therefore disappointing to know that you had experienced a number of issues during your stay.As result of our shortcomings I have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff.Personally I wish to stress that we are very grateful for your support and for sharing your feedback with us.I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our standards service levels at The LaLiT Ashok, Bangalore.Hence, we assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore.Thank you,Warm Regards,Subhajit Bhadra ( Duty Manager)

Dear Guest, Namaskar. On behalf of the management of The LaLiT Ashok, Bangalore, we would like to thank you for staying with us. At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. It was therefore disappointing to know that you had experienced a number of issues during your stay. As result of our shortcomings we have personally informed our department heads in order to ensure that other guests do not experience a similar situation and to ensure a seamless service, we have taken corrective action and training for our staff. We assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore. Warm Regards, Team The Lalit Ashok Bangalore

Dear Guest, Namaskar. On behalf of the management of The LaLiT Ashok, Bangalore, we would like to thank you for staying with us. At The LaLiT Ashok, Bangalore we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore disappointing to know that you had a disappointing experience during your stay. We would request you to kindly provide the contact details to further assist you. We assure you with best of services and attention at all times and look forward to welcoming you back at The LaLiT Ashok, Bangalore. Warm Regards, Team The Lalit Ashok Bangalore

Dear Guest , Namaskar! First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. Guest satisfaction is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, I can assure you that your stay will be memorable with us. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Warm Regards, Achint Singh Asst Manager – Revenue

Dear Guest, Namaskar! First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. Guest satisfaction is a priority and such service is an unavoidable necessity that should have been better explained. If you give us a chance to earn back your trust, I can assure you that your stay will be memorable with us. I would be happy to make your reservation personally and see to it that you enjoy the experience that so many of our guests have grown so fond of. Warm Regards, Achint Singh Asst Manager - Revenue