屋外プール

ラディソン ブル アトリア ベンガルールの口コミ

5 out of 5
ラディソン ブル アトリア ベンガルール
No. 1 Palace Road, Bengaluru, Karnataka

口コミ

8.4

とても良い

評価 10 - 188 件の口コミ中 84 件が非常に良い" "
評価 8 - 188 件の口コミ中 73 件が良い" "
評価 6 - 188 件の口コミ中 12 件が普通" "
評価 4 - 188 件の口コミ中 9 件が不満" "
評価 2 - 188 件の口コミ中 10 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.2/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、客室の快適度
カードキー
3泊4日で利用しました。たった四日間の滞在中に、カードキーが反応せず、部屋に入れなかったことが4回もありました。3回目にはすかさず空いている部屋に変えてくれましたが、その部屋もカードキーが反応せず、 またしても受付まで足を運ぶことに。 なお、ホテル側はその都度丁寧に対応してくれたことも付け加えておきます。
2019 年 11 月に 3 泊滞在
George Bennet Kuruvillaからの返信 (投稿日 : 2019 年 12 月 2 日)
Dear Guest, It was indeed a pleasure to have you stay with us and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay Sincerely Yours, George Bennet Kuruvilla General Manager George.kuruvilla@radisson.com Radisson BLU Atria Bengaluru

8/10 (良い)

MASANAO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 3 泊滞在
George Bennet Kuruvillaからの返信 (投稿日 : 2019 年 11 月 27 日)
Dear Guest, It was indeed a pleasure to have you stay with us and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay Sincerely Yours, George Bennet Kuruvilla General Manager George.kuruvilla@radisson.com Radisson BLU Atria Bengaluru

4/10 (不満)

anonymous

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2018 年 8 月に 2 泊滞在
Radisson BLU Atria Bengaluruからの返信 (投稿日 : 2018 年 8 月 16 日)
Dear Guest, Greetings from Radisson Blu Atria Bengaluru! Thank you for taking out time to share your valuable feedback. On behalf of our entire team at Radisson Blu Atria Bengaluru, I thank you for your business and we hope to see you again when your travel brings you back to the area. Do give us a chance to demonstrate the true hospitality of Radisson Blu hotels on your next visit. Sincerely, Team Radisson Blu Atria Bengaluru!

8/10 (良い)

Hideki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 4 泊滞在
Radisson BLU Atria Bengaluruからの返信 (投稿日 : 2018 年 8 月 16 日)
Dear Guest, Greetings from Radisson Blu Atria Bengaluru! Thank you for taking out time to share your valuable feedback. We are happy to see that you enjoyed your time at the hotel. On behalf of our entire team at Radisson Blu Atria Bengaluru, I thank you for your business and we hope to see you again when your travel brings you back to the area. Do give us a chance to demonstrate the true hospitality of Radisson Blu hotels on your next visit. Sincerely, Team Radisson Blu Atria Bengaluru!

8/10 (良い)

MASAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適なホテル
全体的に清潔で、スタッフもフレンドリーだった為、快適な滞在だった。 レストランの食事は、食材が新鮮で辛すぎずとても美味しいので、おすすめです。
2018 年 6 月に 3 泊滞在
Revenue Managerからの返信 (投稿日 : 2018 年 6 月 13 日)
Dear Guest, Greetings from Radisson Blu Atria Bengaluru! Thank you for taking out time to share your valuable feedback. We are happy to see that you enjoyed your time at the hotel. On behalf of our entire team at Radisson Blu Atria Bengaluru, I thank you for your business and we hope to see you again when your travel brings you back to the area. Do give us a chance to demonstrate the true hospitality of Radisson Blu hotels on your next visit. Sincerely, Team Radisson Blu Atria Bengaluru!

8/10 (良い)

くろ、デリー

好き嫌いがあるホテル
写真にもある通り、紫色のネオンがロビーのみならず、部屋まであり、落ち着かない人もいるかもしれません。それ以外の部屋の設備は、大きな問題はありません。ただ風呂に入ろうと思って浴槽をチェックしたら髪の毛が一本落ちていたので、やめました。なお、ドアはガチャンと音がするまで手で閉めないと、勝手には閉まらないので外出する時などは要注意です。ジムは最上階にあり、辛気臭い感じはしますが、最低限のものはそろっています。食事は種類は多く、そこそこです。
2017 年 10 月に 1 泊滞在
Revenue Managerからの返信 (投稿日 : 2017 年 10 月 17 日)
Dear Guest, Greetings from Radisson Blu Atria Bengaluru! Thank you for taking out time to share your valuable feedback. We are happy to see that you enjoyed your time at the hotel. We value all your constructive feedback regarding lighting, rooms and the gym, the same has been addressed with the concerned department to initiate a corrective action at our end. On behalf of our entire team at Radisson Blu Atria Bengaluru, I thank you for your business and we hope to see you again when your travel brings you back to the area. Do give us a chance to demonstrate the true hospitality of Radisson Blu hotels on your next visit. Sincerely, Team Radisson Blu Atria Bengaluru!

8/10 (良い)

MASAKI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適なホテル
スタッフの皆さんがとてもフレンドリーで、気持ち良く滞在することができました。地下のレストランは、味も雰囲気も良くおすすめです。ウィスキーバーなどもあり快適なホテルです。
2017 年 6 月に 4 泊滞在
Dear Guest, Greetings from Radisson Blu Atria Bengaluru! Thank you for taking out time to share your valuable feedback. We are happy to see that you enjoyed your time at the hotel. On behalf of our entire team at Radisson Blu Atria Bengaluru, I thank you for your business and we hope to see you again when your travel brings you back to the area. Do give us a chance to demonstrate the true hospitality of Radisson Blu hotels on your next visit. Sincerely, Team Radisson Blu Atria Bengaluru!

10/10 (非常に良い)

インド初心者、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルは最高 サイトは最低
このサイトの対応が最悪だった。 チェックアウトでもめなければ、いい旅だったのだが・・・ サイト上での支払いが 保証金という説明が、非常にわかりずらい。 使う側に伝わっていないのは、このサイトの最悪の欠点である。 このため、チェックアウトのとき、ホテルで支払い額にかんして もめることななる。 しかも、インドから問い合わせしたときの、サポートデスクでの 予約内容の検索時間が異様にながい。 余裕で5分は待たされた。 マイクロソフトが作っているくせに、ダメサイトだな。 だから、MSの検索もだめなんだろう。 このコメントを見たら、削除しないで、精進してほしいですね・・・

6/10 (普通)

Amrita

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Pros: Beautiful lobby, pool area was nice, comfortable bed, central location, easy to get a taxi Cons: dark ambiance (really gloomy), room floors were stained, bathroom fixtures and utlities were modern by design but in poor shape. Shower drain didn't work well. Food in the hotel was subpar.
2024 年 4 月に 3 泊滞在

10/10 (非常に良い)

Ammar

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 8 泊滞在

8/10 (良い)

Natalia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a nice stay at Radisson Blu. The staff were all extremely friendly and helpful. The front desk staff were exceptional and went above and beyond to ensure we had a great stay. The bag staff and security were also very welcoming every time we passed them. Unfortunately one of the towels had a stain on it and the doors weren't very soundproof so we could often here a lot of corridor noise however aside from that, everything else was excellent. Would definitely recommend this hotel.
2023 年 11 月に 3 泊滞在

8/10 (良い)

pramod

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 3 泊滞在

6/10 (普通)

Shashikant

気になった点 : スタッフとサービス
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Hemant

2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Hemant

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在

8/10 (良い)

merafe

2023 年 9 月に 3 泊滞在

6/10 (普通)

Lalitha

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Girish Ganeshanからの返信 (投稿日 : 2023 年 8 月 4 日)
Dear Ms. Lalitha,Greetings from Radisson BLU Atria Bengaluru!!At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru.We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service.However, kindly specify your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours,Girish GaneshanGeneral ManagerRadisson BLU Atria Bengaluru.

4/10 (不満)

Vishwanath

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
spa was pathetic..not maintained as per 5 star standards, Restaurant service very bad, food spread was not that great, quality and taste was not good
2023 年 4 月に 2 泊滞在
Girish Ganeshan からの返信 (投稿日 : 2023 年 4 月 7 日)
Dear Mr. Vishwanath,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 (良い)

raman

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
The staff was great and was always willing to help. Internet poor quality couldn't do my work for the room. a great amount of taxes added to our bill which even staff couldn't explain.
2023 年 1 月に 3 泊滞在
Girish Ganeshanからの返信 (投稿日 : 2023 年 2 月 6 日)
Dear Mr. Raman,Greetings from Radisson BLU Atria Bengaluru!!At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru.We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service.However, I have taken note of your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours,Girish GaneshanGeneral ManagerRadisson BLU Atria Bengaluru.

2/10 (非常に不満)

Rakesh Ravi

気になった点 : スタッフとサービス
Girish Ganeshanからの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Mr. Rakesh,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 (良い)

Gagandeep

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Prime location
This hotel is really well located - in the center of Bangalore and you pay premium for this facility. The breakfast spread is nice. The rooms are smaller in size and three can be a squeeze - though the staff was kind enough to give us alternatives. The hotel as a design is cramped - and the lighting design in the corridors can be creepy. But the service was good and the location was great!
2022 年 12 月に 1 泊滞在
Girish Ganeshanからの返信 (投稿日 : 2023 年 1 月 9 日)
Dear Mr. Gagandeep,Greetings from Radisson BLU Atria Bengaluru!!At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru.We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service.However, I have taken note of your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours,Girish GaneshanGeneral ManagerRadisson BLU Atria Bengaluru.

4/10 (不満)

Waseef、Dubai

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Prior to check in requested extra bed and airport pickup, but no one responded back to query. At the time of check-in hotel charges additional 1500 rupees plus taxes per night for extra bed.
Girish Ganeshanからの返信 (投稿日 : 2022 年 12 月 7 日)
Dear Mr. Waseef,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

Heena、London

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Heena、London

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Prasanna

2/10 (非常に不満)

Rahul、McMinnville

10/10 (非常に良い)

VANDANA

10/10 (非常に良い)

SUMEET、Mumbai

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked all the people of Radisson Blu Atria. My special thanks to Aparna, Christy, Zeenat & Susmita for making our stay wonderful and providing personalized attention. My daughter's birthday was made special by Christy, Zeenat and Team. Thank you Team Radisson
2022 年 10 月に 2 泊滞在

10/10 (非常に良い)

Prasanna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
👍
2022 年 10 月に 3 泊滞在

6/10 (普通)

Gautham

出張
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Terrible traffic noise and no hot water
Room was close to a very busy road and horns, sirens etc. noise throughout the night. Windows should be soundproof. Had to wear ear plugs to go to sleep. Morning shower at 9am had ABSOLUTELY NO HOT WATER. Ran the shower for 10 minutes and still no hot water. Ended up taking a cold shower in Bangalore weather. Room service did not have my first two choices from the menu. Had to settle for something else.
2022 年 9 月に 1 泊滞在
Girish Ganeshanからの返信 (投稿日 : 2022 年 10 月 1 日)
Dear Mr. Gautham,Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

Sharada

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2022 年 8 月に 3 泊滞在

6/10 (普通)

Andrew

2022 年 8 月に 2 泊滞在
Girish Ganeshan General Manager Radisson BLU Atriaからの返信 (投稿日 : 2022 年 8 月 16 日)
Dear Mr. Andrew, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. However, kindly specify your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 (良い)

B

家族旅行
2022 年 7 月に 9 泊滞在

6/10 (普通)

Arunkumar

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel is in the heart of the city and very convenient location.
2022 年 7 月に 4 泊滞在
Girish Ganeshanからの返信 (投稿日 : 2022 年 7 月 29 日)
Dear Mr. Arun, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. However, kindly specify your feedback and I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 (良い)

Nandini

良かった点 : 清潔度、客室の快適度
2022 年 7 月に 3 泊滞在

10/10 (非常に良い)

Chinnaswamy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location price food quality all excellent
2022 年 6 月に 14 泊滞在

8/10 (良い)

Tal

良かった点 : 清潔度、スタッフとサービス
2022 年 5 月に 8 泊滞在

10/10 (非常に良い)

Siddharth Mani

出張
良かった点 : スタッフとサービス、客室の快適度
2022 年 5 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 5 月に 1 泊滞在

8/10 (良い)

Anvi

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cleanliness and customer care
First evening was not so pleasant with the washbasin and the bath tub both having water clogging issue. Also made three calls to the house keeping for fresh towels even then no one came, finally went down to the front desk and requested for the same. By 11 in the night the manager upgraded us to a better room when she realised that the technician was cleaning the bath tub and wash basin clogs in front of me which the hotel should have taken care of before alloting the room to a customer. On the upside the breakfast , lunch and dinner buffets were great.
2022 年 4 月に 4 泊滞在
Radisson Blu Atria Bengaluruからの返信 (投稿日 : 2022 年 4 月 21 日)
Dear Ms. Anvi, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding your experience and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. We shall soon get in touch with you, to discuss and understand your experience, please be assured that necessary corrective action will be initiated in this regard. We value your patronage and sincerely hope that you will treat this as a one-off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 (良い)

Srinivasamohan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
internet connectivity poor .
2022 年 4 月に 1 泊滞在
Radisson Blu Atria Bengaluruからの返信 (投稿日 : 2022 年 4 月 18 日)
Dear Mr. Srinivasamohan, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding staff communication and escalation and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. Please be assured that necessary corrective action has been initiated on this regard. We value your patronage and sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

2/10 (非常に不満)

Rakshitha

家族旅行
気になった点 : スタッフとサービス、設備とサービス
Not the worth.staffs are rude .
2022 年 3 月に 4 泊滞在
Radisson Blu Atria Bengaluruからの返信 (投稿日 : 2022 年 3 月 21 日)
Dear Ms. Rakshitha, Greetings from Radisson BLU Atria Bengaluru!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at Radisson BLU Atria Bengaluru. I have taken cognizance of your feedback regarding staff communication and escalation and without meaning to offer you any excuses, I sincerely apologize for the dissonance faced. Indeed, it’s our responsibility to ensure that our guests get the best service and attention and it is disappointing to know that your experience was to the contrary. Please be assured that necessary corrective action has been initiated on this regard. We value your patronage and sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in Radisson BLU Atria Bengaluru. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

Giuseppe

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2022 年 3 月 5 日)
Dear Mr. Giuseppe, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

Deepak Kumar

2022 年 2 月に 2 泊滞在

8/10 (良い)

Priyadarshini

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended
Clean hotel, courteous staff, great breakfast, ample parking, overall a comfortable stay. Only suggestion is that they should upgrade the Whiskey Bar - uncomfortable seating and cheerless interiors.
2022 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2022 年 2 月 22 日)
Dear Ms. Priyadarshini, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. However, I have taken note of your feedback regarding Whiskey Bar and I sincerely apologize for the dissonance faced. We shall definitely factor in your observation when we schedule our next renovation and menu planning. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2021 年 12 月 3 日)
Dear Guest, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

MARIYAM、MALE

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is a bit far from the main city area and brand new. Clean and very friendly staffs. Very convenient for business trips.
2021 年 10 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2021 年 12 月 3 日)
Dear Ms. Mariyam, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

MARIYAM、MALE

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great view of the city. The area is a bit far from the main city area but brand new. Clean and very friendly staffs. Very convenient for business trips.
2021 年 10 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2021 年 12 月 3 日)
Dear Mr. Mariyam, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

10/10 (非常に良い)

PRADEEP

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall EXCELLENT .
overall experience is very good. Value for money . Over all it was pleasant. Appreciate good and smiling approach of Pooja at Reception. Food quality and service , potion , bf spread all was perfect. To my satisfaction.
2021 年 11 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2021 年 11 月 26 日)
Dear Mr. Pradeep, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights for excellence in our service. Your appreciation has been conveyed to Pooja and I am sure that your recommendations will go a long way in encouraging them. We assure you our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2021 年 11 月 9 日)
Dear Guest, Greetings from Radisson BLU Atria Bengaluru!! It was indeed a pleasure to have you at the hotel and I would like to take this opportunity to thank you for choosing Radisson BLU Atria Bengaluru. We are delighted to know that the service rendered was up to your expectations. It is feedback such as yours that inspires us to strive for greater heights for excellence in our service. We assure you of our best services and look forward to the pleasure of welcoming you back to Radisson BLU Atria Bengaluru, where we will make every effort to ensure that you have a pleasant stay. Sincerely Yours, Girish Ganeshan General Manager Radisson BLU Atria Bengaluru.