外観

ホリデイ イン エクスプレス バンガロール ホワイトフィールド ITPL IHG ホテルの口コミ

3.5 out of 5
ホリデイ イン エクスプレス バンガロール ホワイトフィールド ITPL IHG ホテル
Plot No. 4, EPIP, Beside Harman Building, Near ITPL Back Gate, Whitefield, Bengaluru, Karnataka

口コミ

7.8

良い

評価 10 - 71 件の口コミ中 28 件が非常に良い" "
評価 8 - 71 件の口コミ中 24 件が良い" "
評価 6 - 71 件の口コミ中 6 件が普通" "
評価 4 - 71 件の口コミ中 6 件が不満" "
評価 2 - 71 件の口コミ中 7 件が非常に不満" "

8.2/10

清潔度

8.2/10

スタッフとサービス

6.8/10

設備とサービス

7.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

8/10 (良い)

fish_words、東京

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
小綺麗なホテルです。近くのモールまで歩いて10分ぐらいです。ただ、ホワイトフィールドには小さな露店とかがあまりないので、夜出歩いても何もありません。
2019 年 5 月に 1 泊滞在
Anishからの返信 (投稿日 : 2019 年 7 月 15 日)
Dear Guest, It brings us immense joy on knowing that your recent stay experience at Holiday Inn Express Whitefield has been an outstanding one. Thank you for sharing with us your review on the same. We’re most happy on hearing that you have a wonderful opinion on us. As Guest Satisfaction is our priority, it is important to us that the services extended are as consistent as possible ensuring you have a flawless stay during your visits. We look forward to welcoming you again ! Best Regards, Anish Rana General Manager Anishkumar.rana@ihg.com

8/10 (良い)

rahul

出張
良かった点 : 清潔度、スタッフとサービス
Dipankar at the cafeteria helped me with a hot tea. A good attention to detail from him.
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Pradip

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

8/10 (良い)

Subba

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Subba,Thank you for taking your time in reviewing us.We are glad to see that your recent experience with us exceeded your expectations, we look forward to welcoming you back soon.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

Gaurav

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good for few days
2023 年 9 月に 14 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 10 月 5 日)
Dear Gaurav,Thank you for taking your time in reviewing us.We are glad to see that your recent experience with us exceeded your expectations, we look forward to welcoming you back soon.Sincerely,Divya AnantharamanGeneral Manager

6/10 (普通)

Jagan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The quality of in-room dining food was bad. The food orders for dinner was made in the morning or noon and the same was re-heated and served at dinner.
2023 年 9 月に 1 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Jagan,Thank you for sharing your experience with us, and we sincerely apologize for the disappointment you encountered during your recent in-room dining experience at our hotel.We deeply regret that the quality of the food did not meet your expectations.Your satisfaction is of utmost importance to us, and we hope to have the opportunity to welcome you back in the future and provide you with an exceptional dining experience.Sincerely,Divya AnantharamanGeneral Manager

4/10 (不満)

Sudhind

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
What was good Staff was very helpful, responsible and prompt. Things that were not good Rooms are congested and property not well kept Air conditioning seemed to have turned been off in night and lobby was stuffy/moldy through most of the day. The lift was small for the size of the property Breakfast had variation on paper. However, food quality was not good and many items were not available or hot even when one arrived timely and early for breakfast. for a Holiday Inn hotel this was one of the worst property I have ever been in. I don't this it does justice to the brand.
Divya Anantharamanからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Sudhind,Thank you for taking the time to provide feedback about your recent stay at our Holiday Inn hotel. We genuinely appreciate your comments as they help us to continually improve our services and guest experiences.We're delighted to hear that you found our staff to be helpful, responsible, and prompt during your stay. Providing exceptional service is a top priority for us, and it's always encouraging to receive positive feedback about our team.However, we are genuinely sorry to hear about the issues you encountered during your stay. Your concerns about room congestion, the condition of our property, and the air conditioning are noted. We will review these aspects of our hotel to identify opportunities for improvement and make necessary adjustments to ensure a more comfortable and enjoyable stay for our guests.Regarding the breakfast experience, we apologize for the inconsistencies you encountered. We will be reviewing our breakfast offerings and quality control procedures to ensure that all items are readily available and served at the appropriate temperature. Our aim is to provide a satisfying breakfast experience for all our guests.We understand your disappointment and hope that you would consider giving us another chance in the future to demonstrate the improvements we'll make based on your valuable feedback.Thank you again for choosing to stay with us, and we appreciate your candid feedback.Warm regards,Divya AnantharamanGeneral Manager

6/10 (普通)

Sai Kalyan Ram

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 7 月に 4 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 9 月 20 日)
Dear Sai Kalyan Ram,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Bengaluru Whitefield ITPl.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Divya AnantharamanGeneral Manager

10/10 (非常に良い)

geeta

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在

2/10 (非常に不満)

HARIGOPAL

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst experience
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Aditya

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had a pleasant stay. Rooms are small but nicely maintained.
2023 年 6 月に 1 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 6 月 10 日)
Dear Aditya,Thank you very much for taking the time to review our hotel. It gives us great pleasure in knowing that you really enjoyed your stay at the hotel.Thank you so much for your feedback and we look forward to welcoming you back.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent hotel. Not too bad, not too great
It's a very standard hotel. Good for 1 or 2 day stay. Room was smaller than expected l, but overall stay was decent.
2023 年 5 月に 1 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 5 月 18 日)
Dear Guest,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments and are glad to hear that your overall experience was decent.We apologize if the size of the room did not meet your expectations. We strive to provide comfortable accommodations for our guests, and we understand that room size can be an important factor. We appreciate your understanding in this matter.We take your feedback seriously and will use it to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.If there is anything else we can assist you with, please do not hesitate to let us know. We value your patronage and look forward to serving you again.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

sumita

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place is very conveniently located with decent rooms and service. Great value for the price.
2023 年 4 月に 4 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 30 日)
Dear Sumita,We are glad to see that your recent experience with us was a comfortable one and we made a #compactimpact. Thank you for appreciating our True Hospitality & food and beverage offerings. We look forward to welcoming you back soon.Sincerely,Divya AnantharamanGeneral Manager

6/10 (普通)

Tomoharu

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
2023 年 4 月に 1 泊滞在

2/10 (非常に不満)

NITIN P

出張, カップルで旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
This property should be shut down it is ruining Franchise name. Staff have no knowledge and extremely rude. They canceled our booking and left us on road at middle of night. While in lobby we did see illegal work going on like staff putting cash in pocket and gave room to a sex worker. They must have done same with our booking by cancellling our booking and giving to someone else for cash. Most horrible experience being in a different country and unknown town looking for hotel at 1:00 am in morning
2023 年 4 月に 3 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Nitin P,We are truly sorry to hear about your recent experience at our hotel. We take all guest feedback seriously, and we're deeply concerned by the issues you've raised. We have investigated your claims thoroughly, and we take pride in maintaining high standards of service, which we did not deliver in your case. We deeply apologize for the inconvenience caused to you and your companions when your booking was canceled. We can assure you that we never cancel bookings without just cause,. The requirement to provide a Photo identity issued by the Indian Government or Passport and a Valid Visa to the country is clearly mentioned on the website.We would like to apologize for any inconvenience or distress caused to you by the illegal activities that you claim to have witnessed. We have investigated the matter and confirm that no other customer approached the front desk for check in during the time.Once again, we deeply apologize for your unpleasant experience at our hotel.We hope that you will give us the opportunity to regain your trust in our hotel, and we look forward to hearing from you soon.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

sumita

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was sparse but very clean and the location was great. It was 10 min from the office which is a miracle in Bangalore! The breakfast was good too.
2023 年 4 月に 2 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 22 日)
Dear Sumita,We are glad to see that your recent experience with us was a comfortable one and we made a #compactimpact. Thank you for appreciating our True Hospitality & food and beverage offerings. We look forward to welcoming you back soon.Sincerely,Divya AnantharamanGeneral Manager

4/10 (不満)

Varun

出張
気になった点 : 設備とサービス、施設のコンディションと設備
Rooms are very Small . Breakfast Buffet is Pathetic. Does not sync with Holiday Inn global theme.
2023 年 4 月に 2 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 17 日)
Dear Varun,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Bengaluru Whitefield ITPl.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

Sakthidasan

2023 年 3 月に 1 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Sakthidasan,Thank you very much for taking the time to review our hotel. It gives us great pleasure in knowing that you really enjoyed your stay at the hotel.Thank you so much for your feedback and we look forward to welcoming you back.Sincerely,Divya Anantharamangeneral manager

8/10 (良い)

Sakthidasan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Decent place to stay with easy access to ITPL.
2023 年 3 月に 2 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 7 日)
Dear Sakthidasan,Thank you very much for taking the time to review our hotel. It gives us great pleasure in knowing that you really enjoyed your stay at the hotel.Thank you so much for your feedback and we look forward to welcoming you back.Sincerely,Divya anantharamanGeneral Manager

10/10 (非常に良い)

Hari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2023 年 4 月に 1 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Hari,Thank you for sharing your perfect rating and feedback on this platform.We sincerely hope that you had a comfortable stay with us.We look forward to welcoming you back in the near future.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

Shailaja

出張
気になった点 : 設備とサービス
Warm staff, clean business hotel.
2023 年 3 月に 5 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Shailaja,Thank you very much for taking the time to review our hotel. It gives us great pleasure in knowing that you really enjoyed your stay at the hotel.Thank you so much for your feedback and we look forward to welcoming you back.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

Sravani

2023 年 3 月に 2 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Sravani,Thank you very much for taking the time to review our hotel. It gives us great pleasure in knowing that you really enjoyed your stay at the hotel.Thank you so much for your feedback and we look forward to welcoming you back.Sincerely,Divya AnantharamanGeneral Manager

6/10 (普通)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Holiday Inn Bangalore - could be a 2.5* hotel
Decent hotel at a good location. Comfortable stay for 1 person only. The taps, bathroom etc look very aged and the cleanlinesss of the toilet and the bathrooms can be better. Considering these, the property rate is on the higher side . Breakfast is okayish .. with abt 3-4 items in the buffet spread
2023 年 3 月に 3 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Guest,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Bengaluru Whitefield ITPl.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Divya AnantharamanGeneral Manager

10/10 (非常に良い)

Balraj

2023 年 3 月に 1 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Balraj,Thank you for sharing your perfect rating and feedback on this platform.We sincerely hope that you had a comfortable stay with us.We look forward to welcoming you back in the near future.Sincerely,Divya Anantharaman

4/10 (不満)

SHARATH

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
We booked a standard room for our parents ,expecting a best service from previous experience with Holiday inn abroad. Unfortunately we were shocked to see there were not even storage space for luggage and no room for the people to walk .Please try to value money for what we are paying you.Really terrible experience.Too congested and won't recommend to anyone.
Divya Anantharamanからの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Sharath,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Bengaluru Whitefield ITPl.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Divya AnantharamanGeneral Manager

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、客室の快適度
Many of the little things require repair like there tv remote, window blinds, side table etc but the big stuff works and in good shape
2023 年 1 月に 7 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Good experience overall
Cleanliness was not upto the mark (for a Holiday Inn). Food and service was good.
2022 年 12 月に 2 泊滞在

8/10 (良い)

Saravanan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在

4/10 (不満)

Mayur

出張
良かった点 : 清潔度
Breakfast was not upto standard plus it did not met with expectations.
2022 年 11 月に 2 泊滞在

4/10 (不満)

Yaseen

グループ旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel rooms are very small and have many issues. The toilets flush were not working. It was nothing like the holiday Inn
2022 年 11 月に 1 泊滞在

8/10 (良い)

Mohammad

2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Milind

2022 年 10 月に 1 泊滞在

2/10 (非常に不満)

Gaurav

カップルで旅行, 家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
We, a couple, stayed there for three nights in July 2022 as we were relocating to Bangalore. We were disappointed as soon as we entered the room. It was so cramped that I was not able to stretch my hand if we got down from bed, they can even give good competition to Hong Kong, Japan cube homes. Staff was courteous and made genuine attempts to serve the guests. The breakfast menu was almost the same for each day, hardly one or two dishes were changed each day. It was also small spread and was more suitable for guests accustomed to Indian (south) dishes. I had booked the stay going by the brand name, given it is an international chain and close to my office. We had transferred here from a local hotel chain( Zip by Spree, AECS layout) of which the 2 day stay was part of my airline booking. They had offered us a huge executive room and good breakfast too, almost half the price. This also made our disappointment feel bigger. We later shifted to another ITC hotel. In conclusion, suggest checking other options nearby. Consider this if you are a solo business traveler looking to stay at a nearby office for not more than a couple of nights and will head to a hotel after a long work day to rest at night. Pros: 1. Near to ITPL, EPIP office area. 2. Good restaurants, cafes and bars in two nearby malls within walking distance.
2022 年 7 月に 3 泊滞在

4/10 (不満)

sudhir singh

出張
良かった点 : 清潔度
Room size is very small, services below mark
2022 年 4 月に 2 泊滞在

2/10 (非常に不満)

Praveen

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst Experience
Think well before u book in such hotels the worst ever experience i had in last so many years ,the room is too small washroom if u get in then u need some to pull you out of it cant even move ur hands in shower such a horrible property and they charge u so high prices for match box size room , it is suprising to see hotels .com promote this kind of hotels
2022 年 4 月に 4 泊滞在

10/10 (非常に良い)

Sashidhara Puneethkumar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 3 泊滞在
Divya Anantharamanからの返信 (投稿日 : 2021 年 10 月 25 日)
Dear Sashidhara, Thank you for choosing to stay with Holiday Inn Express Bengaluru Whitefield ITPL, and for your kind review. We appreciate your recommendation and look forward to welcoming you again soon to Holiday Inn Express Bengaluru Whitefield ITPL Warm Regards, Divya Anantharaman General Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable business hotel. Very good service.
The staff were very cordial and very helpful. We had left behind a charger and when contacted after our departure, the hotel staff promptly traced it and dispatched the same to our local address. Mr Nithin Kothari was particularly helpful so was their Lost and Found team. The hotel is suited for short business visits. The rooms compact. Due to pandemic, the food options were limited.
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

Srikesh

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable stay
It was a comfortable stay, the staff was welcoming , special mention to Nithin from the reception. I’m looking forward to recommend it to my friends.
2021 年 6 月に 2 泊滞在
Ridhima Nairからの返信 (投稿日 : 2021 年 6 月 14 日)
Dear Srikesh, At the outset, I would like to thank you for choosing Holiday Inn Express Bengaluru Whitefield ITPL for your most recent stay! I'm pleased to learn that you had a comfortable stay with us and that you experienced True Hospitality during your stay. Thank you for your appreciation of the hotel team and special mention of Nitin. I have passed on your commendations and he is delighted to learn of the same. My team and I look forward to welcome you back on your next visit to Bengaluru. Regards, Ridhima Nair General Manager

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 12 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 9 月に 2 泊滞在
Shubhamoyからの返信 (投稿日 : 2020 年 9 月 14 日)
Dear Anonymous, Greetings from Holiday Inn Express Bengaluru Whitefield ITPL! Thank you for taking time out to share your candid feedback, we are delighted to know that you enjoyed your stay with us. We look forward to welcome you soon at Holiday Inn Express Bengaluru Whitefield ITPL. Regards, Shubhamoy Banerjee General Manager

8/10 (良い)

kishore

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
2020 年 8 月に 1 泊滞在
Shubhamoyからの返信 (投稿日 : 2020 年 9 月 14 日)
Dear Kishore, Greetings from Holiday Inn Express Bengaluru Whitefield ITPL! Thank you for taking time out to share your candid feedback, we are delighted to know that you enjoyed your stay with us. We look forward to welcome you soon at Holiday Inn Express Bengaluru Whitefield ITPL. Regards, Shubhamoy Banerjee General Manager

10/10 (非常に良い)

Joel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great one nighter!
It was a very quick trip, but the hotel was very accommodating. The room was small, but perfect for a night sleep. The breakfast was amazing and the staff was very helpful, even on the day of Holi. The airport shuttle waited for us for an hour past are arrival time, even at 2am. He was great!
2020 年 3 月に 1 泊滞在
Shubhamoy Banerjeeからの返信 (投稿日 : 2020 年 3 月 26 日)
Dear Joel, Greetings of the day from Holiday Inn Express Bengaluru Whitefield ITPL! We are really glad you have enjoyed your stay with us. We at Holiday Inn Express do cherish serving our dear patrons and strive to go beyond their expectations always. We once again thank you for your stay with us and look forward to serving you soon again at Holiday Inn Express Bengaluru Whitefield ITPL. Thank you for choosing us. Warm regards Shubhamoy Banerjee General Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在
Nitin Kothariからの返信 (投稿日 : 2020 年 2 月 14 日)
Dear Guest, thank you for taking the time to tell us about your experience and giving a good rating to Holiday Inn Express Bengaluru Whitefield Itpl. We are delighted to know that you are happy with your stay and we truly appreciate your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express

10/10 (非常に良い)

Ofir

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 3 泊滞在
Nitin Kothariからの返信 (投稿日 : 2020 年 2 月 12 日)
Thank you for taking the time to tell us about your experience and giving a good rating to Holiday Inn Express BENGALURU WHITEFIELD ITPL. We are delighted to know that you are happy with your stay and we truly appreciate your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Again, thank you for choosing Holiday Inn Express

10/10 (非常に良い)

宿泊されたお客様

2020 年 1 月に 2 泊滞在
Nitin Kothariからの返信 (投稿日 : 2020 年 2 月 5 日)
Dear Guest, Greetings from Holiday INN Express Whitefield ! Thank you for your kind feedback. We are delighted that you enjoyed your stay and our facilities. It is our fantastic team that is always eager to go beyond the extra mile to ensure wonderful experiences for our patrons such as you. Our entire team are very glad to be able to serve you well during your stay and make your stay a memorable one. We at Holiday inn Express do cherish serving our dear patrons and strive to go beyond their expectations always. We would like to welcome you with your family and friends to stay with us when you visit Bangalore ITPL next.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 1 月に 4 泊滞在
Nitin Kothariからの返信 (投稿日 : 2020 年 1 月 30 日)
Dear Guest, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Bengaluru Whitefield Itpl. I would like to start by apologising to you for not meeting your expectations. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception and do let us know what else we can do to give better and improve your stay experience with us for your next visit. Again, thank you for sharing your comments

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good value for money. Staff were very efficient and helpful. Breakfast at the hotel was great. That makes my days in Bangalore a lot easier. The room is comfortable but a bit small for 2 people. But that can be overlooked with quality service.
2020 年 1 月に 3 泊滞在
Nitin Kothariからの返信 (投稿日 : 2020 年 2 月 3 日)
We are delighted to know that you are happy with your stay and we truly appreciate your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

10/10 (非常に良い)

Arun

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在
Nitin Kothariからの返信 (投稿日 : 2020 年 1 月 27 日)
Dear Arun, Thank you for taking the time to tell us about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Thanks & Regards

6/10 (普通)

Matthew

良かった点 : 清潔度、スタッフとサービス
Small, clean, spartan.
2020 年 1 月に 1 泊滞在
Nitin Kothariからの返信 (投稿日 : 2020 年 1 月 22 日)
Dear Mr. Matthew, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. I would like to start by apology to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comment

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good clean hotel, comfortable stay even though rooms are really small
2020 年 1 月に 3 泊滞在
Sandip SATANGEからの返信 (投稿日 : 2020 年 1 月 14 日)
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Express BENGALURU WHITEFIELD ITPL. we are delighted to know that you are happy with your stay and we truly appreciate your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you. Best Regards, Sandip SATANGE Express Assistant Manager Holiday Inn Express Whitefield ITPL