屋外プール
利用可能日を確認

フェアフィールド バイ マリオット ベンガルール ラジャジナガールの口コミ

4 out of 5
フェアフィールド バイ マリオット ベンガルール ラジャジナガール
59th C Cross, 4th M Block,rajaji Nagar, Bengaluru, Karnataka

口コミ

7.8

良い

評価 10 - 214 件の口コミ中 82 件が非常に良い" "
評価 8 - 214 件の口コミ中 71 件が良い" "
評価 6 - 214 件の口コミ中 29 件が普通" "
評価 4 - 214 件の口コミ中 18 件が不満" "
評価 2 - 214 件の口コミ中 14 件が非常に不満" "

8.4/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

8.0/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
綺麗なホテルでした。また利用したいと思います
2019 年 7 月に 1 泊滞在
Fairfield by Marriott Teamからの返信 (投稿日 : 2019 年 7 月 13 日)
Dear Guest, Thank you for your feedback and for staying at Fairfield by Marriott Rajajinagar, We appreciate your loyalty and look forward to have you back with us.

8/10 (良い)

Naoyasu

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good hotel
Good location next to a shopping mall. The food at the restaurant was good. The hotel was nice and clean.
2019 年 1 月に 2 泊滞在
Praveen Chaharからの返信 (投稿日 : 2019 年 1 月 26 日)
Thank you for sharing your experience at the Fairfield by Marriott Bengaluru Rajajinagar.

10/10 (非常に良い)

Vitamin、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔で便利なホテル
空港からのアクセスもよく、食事も美味しい。部屋は清潔で滞在している間は親切なスタッフに多々助けられた。ショッピングモールやレストランが隣接しているので困ることもない。
2017 年 6 月に 2 泊滞在
Sanjeevからの返信 (投稿日 : 2017 年 7 月 15 日)
Dear Guest, Greetings for the day! Thank you for choosing to stay with and its a pleasure to know that you had a great stay with us. I am luck to be a part of this young and energetic team who will go out of the way to create memorable moments and make sure the guests is happy. We look forward to welcome you and have more opportunities to enhance your experience again. Warm Regards, Sanjeev Mandal Operation Manager

10/10 (非常に良い)

John、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service
Every staff has hospitality. Especially Anil at room service, Sisir and Chakri at restaurant, Parmesh at restaurant manager are really good and kind for us. Room equipment and cleanness is enough and good. You must have "Dosa" in breakfast. I strongly recommend here for business trip.
Praveenからの返信 (投稿日 : 2018 年 9 月 18 日)
Dear Guest, Thank you for sharing your experience !! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Fairfield by Marriott Bengaluru Rajajinagar and we hope you choose to stay with us again whenever your travel needs bring you back to Bengaluru. Sincerely, PRAVEEN CHAHAR Asst. Front Office Manager Fairfield by Marriott praveen.chahar@marriott.com

10/10 (非常に良い)

Angelus、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
朝食、ホスピタリティがすばらしい
出張で滞在しました。ちょうど紙幣利用制限をされた直後であったので色々不安はあったもののクレジットを使える所をいくつか勧めてくれたり困ったことがないですか、と気にかけてくれたりとホスピタリティが素晴らしい。また、朝食もインドの伝統的な料理を織り交ぜながら美味しいものでした。
Vivin Kuriakoseからの返信 (投稿日 : 2016 年 11 月 22 日)
親愛なるゲスト、 フィードバックいただきありがとうございます。 次のご滞在をお待ちしております。 よろしく ビビンクリアコセ ホテルマネージャー

8/10 (良い)

muralikrishna

2024 年 3 月に 2 泊滞在

6/10 (普通)

Krishna Prasad

家族旅行, グループ旅行
Awesome Breakfast!
2024 年 2 月に 3 泊滞在

2/10 (非常に不満)

Rajeev

家族旅行
良かった点 : 設備とサービス
I did check-in with proper bank debit card on file, I did notify the front desk as they confirmed my departure on Jan 23rd, I did acknowledge the same. Later, they indicated that the card was "invalid" that the usual Bank of America card I used with them even last time, they say I had to use it physically to charge, I was not told when I notify the front desk, in spite I did provide a local Bank card and came back with the same comment "invalid" I did use the same with Amazon to order was not there physically to charge. In spite of it, I did set up net banking and transferring funds to cover. I need to dispute some of the room charges, which is not the same as initial booked for, they raised the price, I will contact the same and indicate the discrepancies. Thanks, need your suppor to resolve this issue.
2024 年 1 月に 9 泊滞在

6/10 (普通)

manit

良かった点 : スタッフとサービス
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Balasubramani

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent luxurious stay
Excellent stay
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Arun

2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Rajeev

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay was excellent and staff very courteous, excellent dining!!
2023 年 10 月に 4 泊滞在

2/10 (非常に不満)

Yasunori

2023 年 9 月に 9 泊滞在

2/10 (非常に不満)

Rajesh

気になった点 : スタッフとサービス、施設のコンディションと設備
terrible stay
terrible stay we had the property is run down it cannot be rated 5star according to me its a 2 star and its a shame to have the name Marriot attached to it...checkin alone was a nightmare at 4am you dont need teh hassel when you have paid for that day, rooms need to be renovated its totally old school, the PoOl area dont even go there its in a terrible state...all the pictures on the Hotel.com are of when the hotel was built, they need to provide the latest pictures...one day in the shower and suddenly NO WATER i had to dry teh soap and my self n leave the hotel for a meeting without shower...Lighting in the room is horrible ur literally in darkness see the picture attached even that was done after 2 days of complaining...if i had not paid in advance for the stay i would have checked out the following day...when i spoke to the reception for refund or NOT to charge my card n i wanted to checkout i was told they will still charge me had no choice BUT to stay on...infact hotel.com should review all their property on their website....will never go back to this hotel and will be doubtful to stay in a Marriot property....:(
2023 年 6 月に 5 泊滞在

10/10 (非常に良い)

Anzal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The stay was amazing as there was staffs all the time whenever we need something. On top of that they were very pleasing and attendive. Appreciate it. Thank you
2023 年 6 月に 1 泊滞在

8/10 (良い)

GANESH C

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Garvita

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Shiva

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fairfield by Marriott
Good stay for a short period
2023 年 5 月に 1 泊滞在

4/10 (不満)

Prakash

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
We stayed here for a 3-night stay. The hotel room was rundown. It had broken things like broken toilet paper, door handles, the exhaust fan in the bathroom not working, etc. Also, the bathroom didn't drain properly due to a construction mistake. The floor was below the drainage area, and water would stall. They also need to provide more fresh towels, and their paper towels/tissue paper provided in the bathroom stinks. The furniture and the floor were dirty. The positive part of the stay was the restaurant service. Kava restaurant had good food, and the staff were courteous. They took personal orders, delivered them to our tables, and prepared fresh coffees. I wouldn't stay there again due to the room quality.

6/10 (普通)

VIREN

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 3 泊滞在

10/10 (非常に良い)

Maninder、san jose

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When you entering hotel so front desk employees but especially Priyanka welcome you it makes you family friendly which makes you comfortable stay there. The transportation system need to be transparent in front .The overall stay is very enjoyable and comfortable. Thanks
2023 年 3 月に 2 泊滞在

4/10 (不満)

Jaleel said

2023 年 3 月に 5 泊滞在

4/10 (不満)

rajagopal

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not clean as it used to be a few years ago. The towels were old and worn out. The shower room was not clean. The soap dispenser looked over used.

8/10 (良い)

Das

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall its good

4/10 (不満)

JAMES

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointed with quality of stay
Condition of hotel was not a fit for the brand of hotel. Small beds, off white sheets and towels, not so clean bathroom, stuffy hallway carpets. Not a good value for money spent.
2022 年 12 月に 1 泊滞在

2/10 (非常に不満)

Chintan

2022 年 12 月に 3 泊滞在

2/10 (非常に不満)

Sweta

2022 年 11 月に 2 泊滞在

4/10 (不満)

Varun

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Infrastructure is poor.Seems waste of Money.The rooms are in very bad shape. Curtains are torn,Floor in pathetic shape. Bathroom door panels are rusted.Furniture seems not cleaned for ages. Room Views are pathetic.Its like staying in a 2 Star hotel. Food good and Hotel Staff are Very Good. House cleaning on 2nd day stay(18 sep) was done 5pm inspite of giving the keys at reception.Share the email I will send the images of room.
2022 年 9 月に 3 泊滞在

2/10 (非常に不満)

GURMEET

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very bad hotel
wrong room was given. although booked double room they gave twin sharing room. the fridge was not working. the room was facing road and hence noisy. the room service was bad
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Deep Jyoti

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like the hotel for its ambience and staff. Breakfast was excellent and delicious. It was worth staying.
2022 年 9 月に 1 泊滞在

4/10 (不満)

SUNEEL KUMAR SATULURI

家族旅行
気になった点 : 清潔度、スタッフとサービス
Towels smelt bad. And corridors are very dark. Absolutely no ventilation.
2022 年 7 月に 4 泊滞在

8/10 (良い)

Vimala

2022 年 7 月に 2 泊滞在

6/10 (普通)

parag

家族旅行
Poorly maintained room but good location
2022 年 6 月に 5 泊滞在

8/10 (良い)

Amrutha

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
They required my passport and visa but did not tell me before arriving at the property
2022 年 5 月に 1 泊滞在

2/10 (非常に不満)

Saabina

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disgrace on the Marriott brand name
It was an extremely disappointing stay. The hotel wasn’t well maintained. Our bathroom shower was broken. The toiletries were not even labelled. When we entered the room, it smelt very unpleasant and we informed housekeeping, though there was nothing they could do about it. The breakfast buffet had juices that tasted stale. A group of us who chose the same hotel considering proximity to our meeting were all extremely disappointed. Some of my friends had very disrespectful behaviour from the employees, some of them had to repeatedly contact the front desk to get any form of response and some of them had no hair dryers or any other amenities. The manager seemed extremely apologetic and polite when we addressed the issues. However, it doesn’t seem like the hotel can make a quick recovery at this rate. This hotel charged premium rates and offered less than 2 star facilities. It felt like an absolute misuse of the Marriott Brand name.
2022 年 5 月に 3 泊滞在

4/10 (不満)

Aseem Shekhar

2022 年 5 月に 4 泊滞在

4/10 (不満)

Sanjay、Jamshedpur

出張
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very sub standard and below par services Rooms not maintained well and un hygienic. Overall a bad experience. Complained to the hotel authorities and then they did some damage control
2022 年 5 月に 2 泊滞在

8/10 (良い)

venkat

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
centrally located. carpets were dirty and old needs replacement.
2022 年 4 月に 4 泊滞在

4/10 (不満)

Kaushik

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was pathetic and a disgrace to the Marriott brand. Sofa was stained, the bathroom was absolutely dirty and filthy with rusted items throughout. Shower head had green stains, dustbin inside toilet looked a 100 years old with cigarette stains and dings, without a disposal bag. No Mug even to hold toothbrush. The soap and shampoo disposal units seemed to make not use it. Room overlooked canteen section of an office, when the reservation made was for a city view. Thoroughly disappointing and a waste of money.
2022 年 3 月に 1 泊滞在

2/10 (非常に不満)

Sidda J

出張, 家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I had booked twin but, was given queen which I realised after moving to the room. Staff should be more transparent in communicating ahead.
2021 年 10 月に 1 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 10 月 26 日)
Dear Guest, Greetings!!! Thank you for your valuable feedback, please accept our sincere apologies for inconvenience caused.

6/10 (普通)

宿泊されたお客様

出張
気になった点 : 施設のコンディションと設備、客室の快適度
Slightly dissatisfied with the experience
2021 年 9 月に 3 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 9 月 23 日)
Dear Guest, Greetings!!! Thank you for taking out your time and writing about our hotel. Please accept our sincere apologies for inconvenience caused during your recent stay.

8/10 (良い)

KI CHUL

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Efficient choice for business travelers
Efficient choice for business travelers
2021 年 8 月に 1 泊滞在
Purushottam Pandeyからの返信 (投稿日 : 2021 年 9 月 3 日)
Dear Ki Chul, Greetings from Fairfield by Marriott Rajajinagar! It is so overwhelming to receive such a positive feedback. Taking genuine care of our guest is something that comes naturally to the team and is exemplified here with your kind comments. Once again thank you, we sincerely appreciate your contemplation and affection towards Marriott.

6/10 (普通)

Sunitha

家族旅行
気になった点 : 清潔度
May or may not be a next time
Very disappointed with the hotel. I read some good reviews and went for it but the room they provided me was smelling so musty that we were coughing through the night with irritation. Had to put room freshners to manage our stay as no matter who we complained to, our room wasn't changed. Bathroom walls were mouldy and had hairs on the walls! Pillows were smelling like old and smelly. Its a 4 star and we expect the standards to be upto it. It was more like some roadside motel! My sister's room was better so we spent more part of our day there and went only for sleeping in ours. On a good note: breakfast was good, staff had a nice cheerful face. Food we ordered were also good.
2021 年 8 月に 2 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 9 月 5 日)
Dear Guest, Greetings!!! Please accept our sincere apologies for the inconvenience caused during you recent stay at Fairfield Marriott Rajajinagar. Highlighted issues has been taken positively in order to correct ourselves, trust it's isolated issue. Please give us another opportunity to showcase our hospitality once again.

8/10 (良い)

MohammedJaffer

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 1 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 7 月 29 日)
Dear Guest, Greetings!!! Thank you for sharing your valuable feedback.

6/10 (普通)

宿泊されたお客様

小さなお子様連れの家族旅行
so so.... nothing more to add
2021 年 6 月に 2 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 7 月 19 日)
Dear Guest, Greetings!!! We apologize for inconvenience and assure for better services in future

4/10 (不満)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
it was ok.. nothing special.. It would not hurt the staffs especially at the reception to at least smile at the customers.
2021 年 6 月に 2 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 7 月 19 日)
Dear Guest, Greetings!!! We apologize for inconvenience and assure you for better service in future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Two nice nites
Quick service. Caring service from staff at dining.
2021 年 7 月に 2 泊滞在

10/10 (非常に良い)

Puneet

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hospitality was close to perfect despite
2021 年 6 月に 2 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 7 月 19 日)
Dear Guest, Greetings!!! Thank you for your valuable feedback.

6/10 (普通)

宿泊されたお客様

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
THE PILLOWS WERE SMELLY ND THE BRAKFAST BUFFET WAS VERY MINIMAL AND SERVICE WAS VERY LATE AND THEY JUST THROW THE PLATES ON THE TABLE THERES NO PROPER ETTIQUE AND BEHAVIOUR FOR THE NAME
2021 年 6 月に 2 泊滞在
Fairfield Marriott Rajajinagarからの返信 (投稿日 : 2021 年 6 月 19 日)
Dear Guest, Greetings!!! We thank you for your valuable feedback and will definitely brief our team on above highlighted issues. Please accept our sincere apologies for the inconvenience caused.