施設の敷地
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ヘリオトロープ ホテルの口コミ

2.5 out of 5
ヘリオトロープ ホテル
2419 Elm Street, Bellingham, WA

口コミ

9.2

とても素晴らしい

評価 10 - 289 件の口コミ中 198 件が非常に良い" "
評価 8 - 289 件の口コミ中 68 件が良い" "
評価 6 - 289 件の口コミ中 11 件が普通" "
評価 4 - 289 件の口コミ中 5 件が不満" "
評価 2 - 289 件の口コミ中 7 件が非常に不満" "

9.4/10

清潔度

9.4/10

スタッフとサービス

8.6/10

設備とサービス

9.2/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

cheryl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a fun community based place. Loved the outdoor common area and their own beer you can buy on site.
2024 年 5 月に 2 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you so much for your 5 star review Cheryl. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 (非常に良い)

Karin、Seattle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay! 10/10, do not hesitate to book.
2024 年 4 月に 2 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Thank you for your 5 star review Karin. We are thrilled you enjoyed your stay, and we can't wait to see you again!!

10/10 (非常に良い)

Richard

ペット同伴の旅行, カップルで旅行
This property is such a delight to stay in. So unique, so clean and outstanding staff! Well done
2024 年 4 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you so much for your 5 star review Richard.We are thrilled you enjoyed your stay, and we look forward to seeing you again!

8/10 (良い)

Jill

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
cute little place. It used to be a motel and they switched it to more of a hotel but it’s definitely not really a hotel. That said, accommodations were comfortable and clean, staff was very sweet Walls are quite thin so you will probably hear your neighbors but they provide earplugs (can be found in the bathroom)
2024 年 4 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for your 4 star review Jill. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon.

10/10 (非常に良い)

Erin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful service, quick and smooth checkin. Love the vintage “drive-in motel” feel. The rooms are clean, modern and efficient. Walkable to many excellent restaurants through beautiful neighborhoods. Highly recommend.
2024 年 4 月に 1 泊滞在
Mary B. -Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you so much foe your 5 star review Erin. We are thrilled you enjoyed your stay, and look forward to seeing you again!

10/10 (非常に良い)

Marc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you Marc for your 5 star review. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 (非常に良い)

lisa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There are a couple of places to grab a beer walking distance. they also have a fire pit out front which is nice on a chilly night.
2024 年 3 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your review Lisa. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

8/10 (良い)

Shannon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay for 2 nights. Perks were how close it is to breweries and restaurants (walkable) and being able to enjoy the fire pit in the evening. We didnt mind that our room wasn't made up, nor was noise an issue. We will be back :)
2024 年 3 月に 2 泊滞在
Hotel Leoからの返信 (投稿日 : 2024 年 3 月 26 日)
We're so glad you enjoyed your stay! Thank you for taking the time to leave a review. We look forward to your next visit!

8/10 (良い)

Bradley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean place with a nice relaxed vibe only 20 min walk to main town. We will be back!
2024 年 3 月に 1 泊滞在
Hotel Leoからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for taking the time to leave a review. We look forward to your next visit!

10/10 (非常に良い)

Keith

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is great, but need thinker windows
2024 年 2 月に 1 泊滞在
Mary B. -Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you so much for your 5 star rating, and your helpful suggestion. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

4/10 (不満)

Shandra S Slater

良かった点 : 施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
2024 年 2 月に 3 泊滞在
Mary B. -Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
we are sorry to hear you were not fully satisfied with your stay. We would love to have you back, and I will personally oversee your stay. Please reach out to me at anytime with any other concerns you may have.Mary Brown Manager, Heliotrope Hotel

10/10 (非常に良い)

Doris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Mary B. -Managerからの返信 (投稿日 : 2024 年 2 月 11 日)
Thank you SO much Doris for your 5 star review! We are thrilled you enjoyed your stay, and look forward to seeing you again.

10/10 (非常に良い)

Rodney、Seattle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A great conversion of a motel into a fun, sporty place. Nice rooms with good amenities, easy to get in and out of with your bike or hiking shoes. And close to all the good restaurants and brew pubs downtown.
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you for your 5 star review Rodney. We are happy you enjoyed your stay, and we welcome you back anytime.

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay, super friendly staff, clean, and cool location. Would stay again.
2023 年 12 月に 2 泊滞在
Hotel Leo Staffからの返信 (投稿日 : 2023 年 12 月 10 日)
Thank you so much for your review Thomas! We are so happy you enjoyed your stay! We hope to see you again!

10/10 (非常に良い)

Doris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Hotel Leo Staffからの返信 (投稿日 : 2023 年 12 月 10 日)
Thank you so muck for your review! We are so glad you enjoyed your stay! We hope to see you again sometime

10/10 (非常に良い)

Kelly

2023 年 11 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 11 月 22 日)
Thank you for your 5 star review Kelly. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon!

10/10 (非常に良い)

Gianna

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly attentive staff makes you feel at home. Great location! easy, clean, hip modern decor reasonable price. Any concern or question is dealt with quickly and professionally. I love staying here.
2023 年 10 月に 1 泊滞在
Hotel Leo Front Deskからの返信 (投稿日 : 2023 年 10 月 27 日)
Thank you so much for your review! We strive to provide everyone of our guests with the best possible stay. Reviews like this further help us work on anything that may be needed. We are so happy you enjoyed your stay!

10/10 (非常に良い)

Doreen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice update hotel within easy walking distance to restaurants, coffee, etc. Friendly service.
2023 年 9 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 9 月 25 日)
Thank you for the 5 star review and the feedback. We look forward to welcoming you back.

10/10 (非常に良い)

Gabriel、Seattle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place. Great staff.
2023 年 8 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 8 月 27 日)
Thank you so much for your 5 star review Gabriel. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度
Carpet stains.
2023 年 8 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 8 月 15 日)
Thank you for the feedback and how we can improve our product. We are currently in the process of upgrading all of our carpets and look forward to welcoming you back to show you our finished product.

6/10 (普通)

Barbara

家族旅行
Had higher hopes for this hotel. It looks really cute in the photos, but the rooms are rather drab and shoddy. Our carpet was completely stained, the room lacked any character, and didn't come with very many amenities (no microwave, no coffee maker). The people at the front desk were friendly, but didn't know much about anything when we asked them (i.e., not very helpful). I personally wouldn't stay here again. Wasn't even close to worth the price they charge for a night.
2023 年 8 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 8 月 9 日)
Thank you for your response Barbara. I am disappointed that your stay did not live up to your expectations or our standards. We are currently in the process of replacing all carpeting in the rooms, and I would love to have you come back and stay in a newly carpeted room and I will personally oversee your stay so you will have a true Heliotrope experience.

8/10 (良い)

Michael

2023 年 7 月に 2 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 8 月 3 日)
Thank you for your 4 star review Michael. We are thrilled you enjoyed your stay, and we look forward to having you stay with us again.

8/10 (良い)

Gregory

出張
良かった点 : スタッフとサービス、客室の快適度
Nice little Bellingham hotel
Great location. Especially if you have a bike to bomb around Bellingham. Service was great and super friendly. My only complaint is that the carpets were pretty gross. Probably time to replace. Also it’s a little pricey for what it is. I’d expect this to be closer to $100 a night but I guess there’s high demand
2023 年 7 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Thank you for your review Gregory. We are happy you enjoyed your stay. Just so you know, we are in the process of changing out all carpets in the rooms. It has been a longer process than e anticipated, but I assure you it is currently underway. We would love to welcome you back to a newly carpeted room, and enjoy another true Heliotrope experience.

10/10 (非常に良い)

Juliana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing!
2023 年 7 月に 2 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 7 月 30 日)
Thank you for your 5 star review Juliana! We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 (非常に良い)

Jeffrey、Seattle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved our stay here. We were greeted and given info about the property. It is a cute and small hotel with a nice space for relaxing with a beer and a good book. We brought bikes and rode into downtown (which is a very short ride) for some shopping and then ended up at a local stop a few blocks away for drinks/dinner at a food truck. We will definitely stay here again.
2023 年 7 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 7 月 23 日)
Thank you for your review Jeffery. We are thrilled you enjoyed your stay at our little hotel. It definitely is a gem here in Bellingham where its close to so many dining, hiking, and entertainment options. We look forward to having you stay with us again.

8/10 (良い)

Cynthia

2023 年 7 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 8 月 9 日)
Thank you for your 4 star review Cynthia. We are pleased you enjoyed your stay, and look forward to seeing you again soon.

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Hotel leoからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you for your response!

8/10 (良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Could hear the trains traveling through the night and fire works at 02:00.
2023 年 7 月に 2 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 7 月 9 日)
Thank you for the 4 star review Rebecca. We are happy you enjoyed your stay, and we look forward to you staying with us again.

8/10 (良い)

Eric

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy check in, clean room, spacious rooms, and a comfy bed. I love the restored Motel vibe. Close to many things in Bellingham including some great breweries. The coffee in the morning is great. Dog friendly is a plus!
2023 年 7 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 7 月 8 日)
Thank you for your 4 star review Eric. We are thrilled you enjoyed your stay, and look forward to seeing you again.

10/10 (非常に良い)

Regan E

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful mini getaway
I stayed in Heliotrope for one night to see a show in Bellingham, and we had a wonderful stay! Truly dog friendly, not just dog tolerant. Plenty of space for us and the pup.
2023 年 7 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 7 月 6 日)
We are SO happy you enjoyed your stay Regan. We hope we are able to accommodate you again soon.

10/10 (非常に良い)

Doris

2023 年 6 月に 1 泊滞在
Hotel Leoからの返信 (投稿日 : 2023 年 7 月 12 日)
Thank you for your response!

10/10 (非常に良い)

Connie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Such a lovely little Motel and the bedding was clean, white and crisp, so nice. Would stay there again if I were going to Bellingham.
2023 年 6 月に 1 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 6 月 21 日)
Thank you for your review Connie. We are thrilled you enjoyed your stay, and we look forward to having you stay again.

10/10 (非常に良い)

Julie、Bellingham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pleasant surroundings.
2023 年 6 月に 1 泊滞在
Hotel Leoからの返信 (投稿日 : 2023 年 6 月 15 日)
Thank you for the kind review. We look forward to seeing you again!

10/10 (非常に良い)

Robert

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really nice, attentive nice people - delicious coffee - great location
2023 年 5 月に 4 泊滞在
Mary- Rooms Managerからの返信 (投稿日 : 2023 年 5 月 26 日)
Thank you for your review Robert. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 (非常に良い)

Christopher

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only complaint was the provided coffee in the morning. Great place, great customer service, lovely neighborhood to walk in.
2023 年 5 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 5 月 18 日)
Thank you so much for the 5 star review and the feedback. We look forward to welcoming you back early and often.

10/10 (非常に良い)

Reg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 5 月 18 日)
We look forward to welcoming you back.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Some Pros, Some Cons
We stayed at the Heliotrope for the first time recently - it was our first night staying in Bellingham actually. Pros: 1) Location was cool, only about a mile from some bars, music venues, and restaurants. 2) Cody at the front desk was awesome. Great service, super nice, had some good recommendations for restaurants/bars. 3) They gave us a free room upgrade when we got there which was nice. Cons: 1) We didn’t know there was an extra incidentals fee of $75 until we were checking in at the front desk. For people on a tight budget, that would be very bad. Still waiting on that to get reversed. 2) Our room wasn’t in great condition. Our remote for our heater didn’t work, Cody had to get us a new one so that was fixed pretty quickly. Some of the outlets didn’t work, and this was the first place we’ve ever stayed at that didn’t have a microwave in the room. 3) The front office was supposed to be open 24/7 but we tried to go get some ice at like 11pm and it was locked. Overall, we might consider staying here again, but we’ll most likely check out other hotels in the area when we return.
2023 年 4 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 4 月 18 日)
Thank you for the review and the feedback. We would like to apologize for a few of the shortfalls of service and delivery during your visit as that is certainly not the norm. We would love to welcome you back to show you how a true Heliotrope stay should feel.

10/10 (非常に良い)

Jordan

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very clean, aesthetically pleasing and convenient stay. Great spot if you have a dog joining you!
2023 年 4 月に 2 泊滞在
Hotel Leo Front Desk. からの返信 (投稿日 : 2023 年 4 月 12 日)
Thank you for your review, we appreciate your feedback in order to make your stay as pleasant as possible!

10/10 (非常に良い)

Tanya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This adorable, boutique hotel was easy to find, had on-site parking and exceeded my expectations in terms of cleanliness and warmth. The young man who checked me in (and was a constant smiling face throughout my stay) was friendly, helpful and full of great recommendations about the area. I wanted for nothing during my stay and would highly recommend both the accommodations and the area.
2023 年 4 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 4 月 8 日)
Thank you for your feedback Tanya! It was a pleasure having you stay with us while visiting Bellingham. We hope to have you stay with us again on your next visit to the Pacific Northwest.

10/10 (非常に良い)

Michele

2023 年 4 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 4 月 28 日)
Thank you for the 5 star review, we look forward to welcoming you back.

8/10 (良い)

Timothy

2023 年 4 月に 2 泊滞在
Brandon からの返信 (投稿日 : 2023 年 4 月 28 日)
Thank you for the 5 star review, we look forward to welcoming you back.

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在
Brandonからの返信 (投稿日 : 2023 年 4 月 28 日)
Thank you for the 5 star review, we look forward to welcoming you back.

8/10 (良い)

Sherman、The Dalles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was OK but there is not enough shelf space in the room. The streaming TV service was confusing and often shut down asking for authorization to the channel. This should not be a problem in a hotel?
2023 年 3 月に 4 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 4 月 8 日)
Sherman, we are so sorry to hear about the electronic difficulties you experienced while staying with us. We strive to provide the best experience for our guests and understand your frustration. We appreciate your honest feedback and thank you for staying with us at the Hotel Leo.

8/10 (良い)

John

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 3 月に 2 泊滞在
Brandon からの返信 (投稿日 : 2023 年 4 月 18 日)
Thank you for the review, we look forward to welcoming you back.

10/10 (非常に良い)

Hans-Joachim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay! very helpful and friendly staff! Excellent location for downtown Bellingham. Nice clean and modern rooms.
2023 年 3 月に 1 泊滞在
Tatianaからの返信 (投稿日 : 2023 年 4 月 8 日)
Hans-Joachim, thank you for staying with us on your travels through Bellingham. Our housekeeping staff work hard to ensure every room is a positive space at Hotel Leo. We appreciate and thank you for the review! We hope to see you next time you are in Bellingham.

8/10 (良い)

Doug

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was great.
2023 年 3 月に 1 泊滞在
Hotel Leo Front desk からの返信 (投稿日 : 2023 年 4 月 12 日)
Great! We appreciate your feedback in order to make your stay more enjoyable!

10/10 (非常に良い)

CELINA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 3 月 13 日)
Thank you for staying with us, we look forward to welcoming you back.

10/10 (非常に良い)

Jagen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 1 泊滞在
Hotel Leoからの返信 (投稿日 : 2023 年 2 月 11 日)
Thank you for choosing to stay with us as well as taking the time to leave a review. We hope to see you again sometime!

10/10 (非常に良い)

Mauricio

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bellingham
Nice hotel, family friendly, great location, clean and comfortable rooms.
2023 年 1 月に 1 泊滞在
Hotel Leoからの返信 (投稿日 : 2023 年 2 月 11 日)
Thank you for choosing to stay with us as well as taking the time to fill out our survey. We greatly appreciate your feedback and hope to see you again sometime. If there is anything else we can do to make your stay even better next time please do not hesitate to let us know.

10/10 (非常に良い)

Kathleen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay! Was looking for something a little different than the standard hotel room. The heliotrope definitely provided.
2023 年 1 月に 1 泊滞在
Brandon からの返信 (投稿日 : 2023 年 1 月 26 日)
We are so glad you had a great stay! We look forward to welcoming you back.