The hotel was beautiful. All the amenities were beautiful and well-maintained. The food at the Continental breakfast was fabulous and fresh. Our room was clean and big. Overall The staff members were fabulous and friendly.
Kara
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Hanif
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hanif
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Cora
グループ旅行
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What we really appreciated was the helpfulness and friendliness of the staff - particularly the gentleman on the desk on Wednesday evening (May 22).
Cora, Thank you for your great review. I will pass your kind words to Ben. I am delighted that Ben was able to assist you in making your stay wonderful!
Candice,Thank you for taking the time to submit such an amazing review. We pride ourselves on our customer service and cleanliness to ensure our guest have a perfect stay. We do hope to see you again when your travels bring you back to Belleville.
Jacob, Please allow me to apologize for the cleanliness issues. This is not the image we strive for. I will pass your concerns onto the housekeeping department.
10/10 (非常に良い)
Mary
家族旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very easy and friendly check in/out. Rooms are large, clean and bright. Comfy beds!
Lynette,Thank you for atking the time to submit such an amazing review.
10/10 (非常に良い)
Amanda
家族旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the amenities this hotel had, the pool, gym and little office area were great. Breakfast was wonderful and convenient as well. Rooms were comfortable and staff were great and friendly!
Amanda, Thank you for taking the time to review our property. I value your feedback as we always look for ways to better our brand. See you soon!
10/10 (非常に良い)
Deniqua
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel is comfortable, breakfast was good and had a diverse selection of items (not just a bunch of pastries and fruit), and the staff were very kind and professional. I would definitely return.
Deniqua, Thank you for taking the time to submit such an amazing review. I am delighted you enjoyed our complimentary breakfast and we hope to see you soon!
10/10 (非常に良い)
Kyla
2024 年 4 月 22 日
良かった点 : スタッフとサービス、施設のコンディションと設備
We like the hot tub and the regular pool. They have a great breakfasts that the kids love. Beds are warm and comfy and the staff is wonderful and listen and fulfill our requests.
Kyla, Thank you for taking the time to submit such an amazing review. I value yor feedback as we always strive for guest satisfaction. See you soon!
8/10 (良い)
Lorrie
2024 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Check in staff made me feel less valuable due to booking through Expedia and not them directly.
Very blunt and refused my membership points. I reminded her that there are many other options to take my business, but I chose them.
Lorrie, Please allow me to apologize for your check in experience. I will make sure to speak with the front desk agents regarding this matter and see if we can find a better way to explain the points policy,
10/10 (非常に良い)
Trisha、Bath
グループ旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was up-to-date, stylish and very clean. The staff was excellent! I rate the staff above five stars!
I will definitely be back!
Trisha, Wow! What a kind review. I value your feedback regarding your experience and I am delighted our staff made quite the impression. See you soon!
10/10 (非常に良い)
Kurt
家族旅行
2024 年 4 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Three night stay we found all the staff were very pleasant to talk to. Hotel was very clean Landry facility was clean and machines worked. Best complimentary breakfasts I have every had.
Kurt,Thank you for taking the time to review our property. I am delighted you enjoyed our complimentary breakfast. We strive to ensure our guests get the best customer service. I do hope when your travels bring you back to Belleville we see you again.
Marina, Thank you for taking the time to review our property.
10/10 (非常に良い)
Kristen
カップルで旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rear parking and access points from that lot would be helpful to know at check-in since there are numerous spots reserved for various purposes in the front of the hotel. Overall the room and common spaces were clean and comfortable. Would definitely stay again!
The staff at check in was very pleasant and friendly and the rooms were clean with all the facilities you would require. The entrance if you are traveling south on hwy 62 requires you to make a left hand turn which depending upon the traffic can be slow and you are holding up on lane of traffic lined up behind you.