外観
利用可能日を確認

ベスト ウエスタン ベルヴィルの口コミ

2.5 out of 5
ベスト ウエスタン ベルヴィル
387 North Front St, Belleville, ON

口コミ

8.6

非常に良い

評価 10 - 1002 件の口コミ中 451 件が非常に良い" "
評価 8 - 1002 件の口コミ中 412 件が良い" "
評価 6 - 1002 件の口コミ中 89 件が普通" "
評価 4 - 1002 件の口コミ中 33 件が不満" "
評価 2 - 1002 件の口コミ中 17 件が非常に不満" "

8.6/10

清潔度

9.0/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Kensuke

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 9 月に 1 泊滞在

10/10 (非常に良い)

Tack、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
車での移動にはとても便利。カウンターの方もとても明るく、ロビーで水やポップコーンも無料で食べられます。あと、交差点向かい側のスポーツレストランがいい感じで、カードキーで10%オフになりました！
2018 年 9 月に 1 泊滞在

10/10 (非常に良い)

Carole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and nice furniture
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Angelena

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked that the place was very quiet, and the rooms were clean and large. The staff were very friendly
2024 年 5 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
We love hearing that you enjoyed your stay and look forward to seeing you again here at the Best Western Belleville

10/10 (非常に良い)

Matthew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had an excellent stay there. Such friendly staff. Breakfast was absolutely delicious. Just all around wonderful experience would definitely book there again
2024 年 5 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you so very much for your feedback and hope to see you again!

6/10 (普通)

Regina

家族旅行
良かった点 : スタッフとサービス
It was smelly like sewage inside the room
2024 年 4 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Our apologies that this affected your stay. We hope to see you return so we can improve your experience with us here at the Best Western.

10/10 (非常に良い)

marnie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
We appreciate your feedback and hope to see you again soon here at BW Belleville

10/10 (非常に良い)

Katie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Location was great right off the 401, beds were comfy and clean, breakfast was good
2024 年 4 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Wonderful to hear this feedback and look forward to seeing you again here at the Best Western Belleville

10/10 (非常に良い)

Martha

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Outstanding in value. Reception is easy, rooms are extremely clean and comfortable, pool is warm (which I love and can rarely find), the decor is filled with some real local artists' work (again, hard to find, quality of things in the rooms is very good, breakfast is included, and everything is just no-nonsense. All for am incredibly reaasonable price. When travelling through, I actually can't wait to get here as it is so comfortable. Thanks to everyone who contributes to making this place a home away from home!
2024 年 4 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
This is amazing to read. Super happy to see you had an a amazing experience with us and cant wait to have you back with us here at the Best Western Belleville.

10/10 (非常に良い)

jonathan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
really good
2024 年 4 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your feedback!

8/10 (良い)

Helen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our neighbours were very noisy....They woke up very early and turned on the radio and Tv. Also they didn't hold on to the door when leaving around 6 in the morning.
2024 年 4 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Our apologies that this happened. We would love to see you return and have a more enjoyable experience with us here at Best Western Belleville.

8/10 (良い)

Christian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I went there with my family to watch the eclipse. The hotel is clean and offering free parking. Breakfast is included. There is a mall just across the street. So, it's very convenient for food, doing some shopping. It's located not so far from HWY 401. This hotel is good for people looking for short stay in Belleville.
2024 年 4 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Wonderful to hear you enjoyed your stay with us and the surrounding area. Hope to see you again here at the Best Western Belleville.

10/10 (非常に良い)

Stephen、Toronot

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient, clean and very friendly staff.
2024 年 4 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for your feedback. Hope to see you again soon here at Best Western Belleville.

6/10 (普通)

Racquel

良かった点 : 清潔度
2024 年 3 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville

10/10 (非常に良い)

Colleen

2024 年 3 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
We appreciate your feedback and hope to see you again here at BW Belleville.

8/10 (良い)

Cathy

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Staff was friendly and helpful
2024 年 3 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for your feedback and look forward to seeing you again soon at the Best Western Belleville.

8/10 (良い)

Kim

2024 年 3 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for your feedback!

10/10 (非常に良い)

Lorna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean outside and inside complimentary newspaper.Loved the murals inside the rooms of areas of Belleville and near by sandbanks.And the elevator mural was super..Eating area was well planned out with swimming pool in the background.And enjoyed the temperature of the pool.Anytime complimentary drinks of juice water coffee tea was appreciated.Beds very comfortable.Shower pressure wonderfull.
2024 年 3 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
We appreciate your feedback and glad to hear you enjoyed your stay. Hope to see you again soon!

8/10 (良い)

Maxime

良かった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
We appreciate your feedback and look forward to seeing you again soon here at the Best Western Belleville

6/10 (普通)

Kevin

2024 年 2 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 3 月 5 日)
Thank you for your feedback and hope to see you return to the Best Western Belleville

10/10 (非常に良い)

Jennifer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was accommodating.
2024 年 2 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Appreciate the feedback and hope to see you again!

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A few years ago, when on a road trip from Ontario to Alberta I had the opportunity to stay in a number of Best Western's. I would rate customer service, cleanliness, general condition of the rooms and property as excellent. The Best Western in Belleville did not disappoint !!! I highly recommend travellers to Belleville consider staying at the Best Western! I'm confident you will agree with me that on all levels (customer service, cleanliness, room and property condition) this Best Western's rating is excellent. Enjoy your stay as did I.
2024 年 2 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville.

10/10 (非常に良い)

Felicia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was close to the arena and other hotels
2024 年 2 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 26 日)
Thank you for your feedback!

10/10 (非常に良い)

Donna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
they were so helpful with changing our room when I found out it did not have a tub but just a shower with it being booked for broomball tournament ( which we were attending) & it being Family day weekend. They were able to let us stay in that room for the weekend. it was so nice since I was experience stiffness after a very long drive that twice as long -ended up 9 hours on road instead of just 4 1/2 due to weather & very slow traffic on the 401.
2024 年 2 月に 3 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
We appreciate your feedback, and so happy to hear you enjoyed your weekend. Look forward to seeing you again soon here at the Best Western Belleville

10/10 (非常に良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always a perfect stay!
2024 年 2 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Thank you very much for your feedback. Look forward to seeing you again soon.

4/10 (不満)

Hannah

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
Disappointed, will not return.
Well first of all the pool and hot tub area was not clean. The pool tiles were slippery like they had algae growing on them. And the hot tub was so dirty there were dirty skin flakes floating on top of the bubbles. And the towels in the pool area were not always stocked. The first time we went there was only two left for the 5 of us. Luckily we thought ahead and brought our own towels. And the second/last time we went, there were absolutely no towels. And the only food we had in our room was some chips and a yoghurt from breakfast and our drinks, but on the second day, there were ants that came into our room that were crowding around our garbage can. And there were some other aspects of the room that I was not pleased with. The room wallpaper was either not put it properly or was starting to peel. It was very bubbled out around the corners. Tint on the windows would also be appreciated because we had the room with the window directly next to the lobby doors and forgot to close our curtain before heading out shopping, and when we came back we could see everything in our room. All our personal belongings. The shower was nice except the door didn’t close properly and there were a few spots of what looked like rush maybe on the shower shelves, and around the boarder of the doors and cracks. Maybe it just wasn’t scrubbed properly. Not sure either way, we were not pleased with it. I was however very happy with the shampoo and toiletries brand. Breakfast was okay,Could’ve been bettr
2024 年 2 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Our apologies in regards to all of these issues. We would love to have you back and show you how much we strive for excellence and to improve your next stay

8/10 (良い)

Rod

2024 年 2 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Thank you for your feedback.

8/10 (良い)

Miguel Ruphuy

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス
It was conveniently located for a stop on our road trip
2023 年 12 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
We appreciate your feedback and look forward to seeing you again here at BW

10/10 (非常に良い)

Jessica

良かった点 : 設備とサービス
My favourite place to stay!
2024 年 2 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
We appreciate your feedback and cant wait to have you back here in Belleville

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We really enjoyed the hot tub and the pool. The breakfast had a nice variety of food.
2024 年 1 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Happy to hear you enjoyed your stay and cant wait to have you return!

4/10 (不満)

Michelle

家族旅行
I have stayed at a lot of Best Western’s and this was my most disappointing. The bed and pillows were uncomfortable and whilst the bathroom had been fairly newly refurbished, the design of the bathtub/shower meant that the side of the tub was very high to climb over and the shower head was mounted quite low. I am 5ft 8 and found it only just high enough. A taller person would struggle to wash hair easily. Towels were small, and low in quantity. The smell of popcorn from the bar area was overpowering and overwhelmed the whole hotel. Breakfast was not well stocked and was understaffed. We were unfortunate that we had some very inconsiderate and noisy neighbours near our room who kept us awake with loud music, doors slamming and wall banging through the night. Despite repeated calls to reception at 11:30pm and 1:00am not much was done and as a result very little sleep was had. We were in town for my son’s tumbling competition and this was not the preparation we needed. Unfortunately, we won’t be staying at this hotel again.
2024 年 1 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
We do apologize that you didnt enjoy your stay. If there is anything we can do, please reach out. We would like to have you back to show you how much we enjoy taking care of our guests

4/10 (不満)

Alberto

家族旅行
気になった点 : 施設のコンディションと設備
The swimming pool water was very dirty. Staff seem to be disconnected or disconcerted with what’s happening around. Not very attentive nor willing to help much.
2024 年 1 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Our apologies in regards to your stay. We do hope you return and ensure you have a great experience with us.

10/10 (非常に良い)

Martin

2024 年 1 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
We appreciate your feedback and look forward to seeing you again here at The Best Western Belleville

8/10 (良い)

Mike

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 12 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you Mike for your review, we hope to see you again soon!

10/10 (非常に良い)

Vanessa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jai adore
2024 年 1 月に 2 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your review, we are so pleased that you enjoyed your stay with us! We hope you will return again soon to see us again!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I checked in very late, had breakfast and left, but I appreciated the staff greeting I received when I got there, and the offer of tea or coffee. Breakfast area was very nice and the staff I met in the halls and elevator were very friendly.
2024 年 1 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you so very much for your feedback, we are happy to hear that you enjoyed your stay with us. Thank you for the kind mentions about our staff, we are pleased that they were all friendly and helpful.

10/10 (非常に良い)

Karine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved our stay there. The staff was the nicest. They made popcorn on friday! The breakfast is good according to my boyfriend. I only had the cereals and almond milk (thank you for including dairy free options). It was real sweet !! I recommend eating at Shoeless Joe next to the hotel, it was so good. The pool is nice and the little hot tub is even nicer. Thank you Belleville !
2024 年 1 月に 3 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your feedback about all the amenities, we are so pleased to hear you loved your stay with us , we hope to see you again soon!

10/10 (非常に良い)

Malana

2024 年 1 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your feedback! We are happy to see you enjoyed your stay with us , we hope to see you again soon!

6/10 (普通)

Britton

ペット同伴の旅行, 家族旅行
気になった点 : 清潔度
room was incredibly hot and dirty
2024 年 1 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your feedback about your stay , we are sorry to hear that your didn't feel your stay was a out of 5. For future stays please advise the front desk that you are not happy with your room cleanliness, and we can ensure too fix that. As well please note at our location the heat is controlled within the room by the guest if you ever need assistance we are here to help!We hope if you are back in the area that you will choose our location again so we can provide you with the 5 out 5 stay you deserve!

8/10 (良い)

Vishal

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great jon best western team
It wss amazing experience with best western, room are clean staff is so helpful amazing hospitality well done bw team. Only reason for me not be rate overall 5, breakfast is not so good and highly recommend they should improve on this.
2023 年 12 月に 2 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you Vishal for your feedback, we are so pleased that you enjoyed your stay with us. We appreciate your feedback regarding breakfast, we are always open to ideas on how we can improve!

8/10 (良い)

Genevieve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your review, we appreciate you taking the time to submit feedback about your stay with us! We hope to see you back again soon!

10/10 (非常に良い)

Stacey

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your review! We are pleased you enjoyed your stay ! We look forward to seeing you again soon!

10/10 (非常に良い)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Renovated
2023 年 12 月に 2 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your review, we are so pleased to hear that you enjoyed your stay at out location! We hope you continue to choose Best Western, and we will see you again soon!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is probably my 15th stay at this hotel. Clean, with helpful and courteous staff—a great value.
2023 年 12 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you Michael, we are so pleased to see you return to our location time and time again! We look forward to seeing you again in 2024!

8/10 (良い)

Adam

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice place
Overall a nice place to stay, bar restaurant is was above average. Front desk was good, security was great l.
2023 年 11 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for your feedback, we are pleased to hear that you enjoyed your stay with us! We hope you will choose our location again if you come back to Belleville!

10/10 (非常に良い)

Larissa

2023 年 12 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for taking the time to submit a review, we are pleased you enjoyed your stay with us! We hope you come back again in 2024!

10/10 (非常に良い)

Ying、Thornhill

2023 年 12 月に 1 泊滞在
Tonisha Porter -General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you kindly for your review! We are so pleased you enjoyed your stay with us!We hope to see you again in 2024!

10/10 (非常に良い)

Axesh

ペット同伴の旅行, 出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 11 月に 2 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Thank you for your feedback

8/10 (良い)

Gary

カップルで旅行
良かった点 : 施設のコンディションと設備
The breakfast was disappointing, no waffle batter, no bacon. The fridge was noisy.
2023 年 11 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Our apologies in regards to being out of some supplies during your stay. I assure you this is not a regular thing. We do hope you come back to Best Western Belleville t enjoy a full top notch experience

8/10 (良い)

Linda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Amanda Bronzan-Operations Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
We appreciate your feedback and look forward to seeing you again here at the Best Western Belleville