Dirty room, including mold in the bathroom. Stained sheets and uncomfortable bed. Hot water did not work one morning. Much of the breakfast was stale and the room service food for dinner was almost inedible.
Not in a great location but a ~15 minute walk into central Belfast.
The hotel is badly in need of renovation. In fairness, it looks like the hotel is being progressively renovated so hopefully the new rooms are better.
As a positive, the staff were lovely.
A disappointing stay for what was a relatively expensive hotel.
Andrew
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Angus
出張
2024 年 5 月 13 日
良かった点 : スタッフとサービス
The staff were exceptionally pleasant. The taps in the bathroom leaked.
There seemed to be a shortage of staff on in the evenings
Angus
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Ayooluwa
出張
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the room, overlooking a great view outside.
Welcoming staff. Good selection of breakfast.
Some parts of the bath could do with updating but otherwise love it enough to return.
Ayooluwa
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Dennis
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dennis
2024 年 3 月に 3 泊滞在
8/10 (良い)
Zygimantas
カップルで旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I liked how quiet it was but the tv never worked and both rooms for the same price were significantly different in quality and space, one was better, one was worse.
Zygimantas
2024 年 4 月に 2 泊滞在
8/10 (良い)
susan
カップルで旅行, グループ旅行
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were very helpful. The hotel was a bit tired but was very clean
susan
2024 年 4 月に 3 泊滞在
8/10 (良い)
Peter
出張
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス
Was affordable in comparison to others. Walkable to the centre. Staff we're very friendly. Bathroom plug wouldn't drain, had to pull out hair from the plug to help drain it. But generally room was clean and tidy.
Peter
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Ciaran
カップルで旅行
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Was clean and the staff were friendly however the bed was 2 single beds pushed together so me and my girlfriend who came to visit me working away couldn’t cuddle in bed.
Not worth the £150 a night I paid