ベレン ホテル

「Todos atenciosos, nos sentimos bem a vontade」

「Estadia foi absolutamente horrível. Hotel sem acessibilidade. Recepção fica no 1° andar, e no anúncio não foi disponibilizada a informação. Reservamos um quarto duplo standard com duas camas, e nos colocaram em um quarto com uma cama de casal. Depois nos colocaram em outro quarto que visivelmente não era o que tínhamos reservado. Administração do Hotel totalmente desorganizada e alheia ao que acontece de fato na propriedade.」

「Personal para nada presto al servicio, muchas limitaciones para el turista y hacer los pagos. Al llegar no sabían que se había pagado.」

「-」

「請求ミス多すぎ」

「am writing to formally complain about the treatment I received during my check-in. When I arrived at the reception, I was informed that the hotel did not have the room I had reserved because it was overbooked. In addition, my reservation was changed to a one-bed room, even though I had booked a Triplex Luxury Bedroom. I had to contact Expedia USA to resolve the issue. The hotel staff took approximately five hours to address the problem, and it was only resolved after an Expedia representative...

「全体的にセンスが良くてゆったりできるフリースペースが素敵。バスタブはなかったが、ロクシタンブラジルのシャンプーなどがかなり品質がよく感激！（備え付けボトル） 水は瓶だし、エココンシャスなのもよい。 空港までの送迎が30分おきにあったり、フロントの対応もパーフェクト！」

「Great hotel in a prime location. I will definitely choose it for the next time.」

「客室は綺麗だったが、ティッシュはない。海外のホテルではいい方。朝食はパン中心。」

「景色が良かった」