2 つの屋外プール、サンラウンジャー

リンジャニ ロッジの口コミ

3 out of 5
リンジャニ ロッジ
Jl Pariwisata, Senaru, Bayan, Lombok

口コミ

9.4

最高に素晴らしい

評価 10 - 60 件の口コミ中 45 件が非常に良い" "
評価 8 - 60 件の口コミ中 11 件が良い" "
評価 6 - 60 件の口コミ中 3 件が普通" "
評価 4 - 60 件の口コミ中 0 件が不満" "
評価 2 - 60 件の口コミ中 1 件が非常に不満" "

9.2/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Yannic

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay to relax at the foot of Mt Rinjani. The hotel is relatively expensive but provides excellent service, so I think, it is worth the money if you want to have sth more than just an overnight stay. Food is also quite expensive but there are cheaper dining options around the lodge. The wifi in the room was not so good, but it was excellent in the restaurant area.
2024 年 4 月に 2 泊滞在
Marta Saputraからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Yanic, Thank you for your review, we are happy to read you enjoyed your stay with us. Apologies for the slow Wifi in the room, we will look into this and fix the problem, thank you for letting us know.

10/10 (非常に良い)

Robert、London

2024 年 4 月に 1 泊滞在
Marta Saputraからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your 5/5 rating, we are glad you enjoyed your stay

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect stay for Mt Rinjani
Super scenic and peaceful surroundings. Awesome, friendly staff. Perfect place to relax pre and/or post Mt Rinjani trek.
2023 年 9 月に 1 泊滞在
Marta からの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you very much for your kind comments. We are so glad that you had a nice relaxing stay at Rinjani Lodge. We hope to see you here again soon.

10/10 (非常に良い)

Jay

カップルで旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We stayed 3 nights at Rinjani Lodge and absolutely loved our stay. It was beautifully presented accommodation with an amazing backdrop. Hot water, cold airconditioning, excellent restaurant. Staff were always pleasant and very helpful. We would definitely stay here again!
2023 年 9 月に 2 泊滞在
Martaからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you very much for your fantastic comments. We are so happy you loved your stay with us. Looking forward to seeing you again!

10/10 (非常に良い)

Bruno

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel très joli. Personnel très gentil. Très belle piscine avec jardin de fleurs et une vue incroyable sur le Rinjani et des rizières
2023 年 9 月に 2 泊滞在
Martaからの返信 (投稿日 : 2023 年 10 月 28 日)
Merci beaucoup Bruno pour votre excellent avis, nous sommes très heureux de lire que vous avez apprécié votre séjour parmi nous. J'espere vous revoir ici bientot!

8/10 (良い)

Pascal

良かった点 : スタッフとサービス
2023 年 8 月に 1 泊滞在
Martaからの返信 (投稿日 : 2023 年 10 月 28 日)
Thank you for leaving a review, we are happy to see you enjoyed your stay with a 4/5 rating, we would love to hear any further feedback from you.

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Éric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellente étape hôtel
Hôtel très propre, avec une vue imprenable sur le mot Rinjani. Parfait pour faire les cascades à la première heure le matin. Restaurant très correct à prix très abordables Je recommande
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Patrick

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A lovely small hotel in a highland climate. The food in the restaurant was great. The view of the clouds coming down Mt Rinjani’s flanks in the afternoon was sublime. The staff were warm and friendly. (The macaques were not always so friendly).
Martaからの返信 (投稿日 : 2023 年 7 月 8 日)
Thank you Patrick for your kind review. We are very glad you enjoyed your stay and have passed your comments on to the staff who also thank you for mentioning them.

10/10 (非常に良い)

Wil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cool Place!!!
This place was really nice - excellent staff (super friendly), very very good food, and cool amenities (infinity pools were nice, and so was my room with outdoor bathroom) . I thoroughly enjoyed my stay here, and will definitely stay here again on future visits. Another plus - it's walking distance from Sendang Gile waterfalls. Also, they stored my luggage for free after I checked out for my 3-day backpacking trip. I truly appreciate that.
2023 年 5 月に 2 泊滞在
Martaからの返信 (投稿日 : 2023 年 6 月 11 日)
Dear Wil,Thank you for your kind comments. We enjoyed meeting you and hope that we will see you again on your next trip to LombokKindest regardsMarta Saputra Rinjani Lodge owner

10/10 (非常に良い)

Brian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful property, incredible, attentive staff, views were amazing, highly recommend!
2023 年 6 月に 2 泊滞在
Marta Saputraからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Brian, Thank you for your review, we are thrilled you enjoyed your stay and hope to see you again.Best wishes Marta Saputra Rinjani Lodge Owner

10/10 (非常に良い)

Benjamin

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Fantastic views and a great place to relax for a couple of days. Worth coming here even if you are not climbing Rinjani. We wish we had stayed one more night.
2023 年 5 月に 1 泊滞在
Marta Saputraからの返信 (投稿日 : 2023 年 5 月 28 日)
Thank you Benjamin for your kind review, we hope that you will come and stay again, next time for longer!Best regards Marta and the Rinjani Lodge team

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointed
The pool was not clean (cigarettes buts + tissues). Only 4 seats at the pool. Not enough. Lights not working Broken light in the pool Restaurant and upstairs pool open to anyone who doesn't stay at the hotel. Lots of noisy random people
2023 年 3 月に 2 泊滞在
Martaからの返信 (投稿日 : 2023 年 3 月 30 日)
We are very sorry to read that your stay with us was not as we would have wished it to be for you and that you were disturbed by another group that was staying. We have noted your comments and our team have worked hard this week to ensure these issues are addressed.We wish you happy travels always. Best wishes Marta Saptra Rinjani Lodge owner

10/10 (非常に良い)

sara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 2 泊滞在
Martaからの返信 (投稿日 : 2023 年 1 月 1 日)
Hello Sara, Thank you for your review, we hope to see you here again one day.Kind regards from all the Rinjani Lodge team

8/10 (良い)

Ian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Charming hotel with amazing views of mount Rinjani and surrounding areas. This is a pretty remote location so facilities and restaurant is pretty basic but the staff are super helpful
2022 年 10 月に 1 泊滞在
Martaからの返信 (投稿日 : 2022 年 10 月 23 日)
Thank you for taking the time to write us a review and for your kind comments about our staff! All of our team are from the Senaru area and are happy to help our guests make the most of their time in this unique and special area of Lombok. We are so glad you enjoyed your time with us. Kind regards from Marta, Rinjani Lodge owner

10/10 (非常に良い)

Ulrik

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff - great nature and surroundings
Super nice employees- very nice attentive service Rooms may need some attention e.g rooms are not made up every day, some lamps may not work - but the service from staff and the nature and surroundings compensate so much for this
2022 年 7 月に 5 泊滞在
Martaからの返信 (投稿日 : 2022 年 7 月 26 日)
Dear Ulrik, Thank you very much for your kind review and comments. We offer daily room cleaning and have reviewed the room cleaning services with the housekeeping team to ensure this miscommunication about making up your room does not occur again and that the lights are changed quickly when not working. We hope we will see you here again one day. Best wishes Marta Saputra

2/10 (非常に不満)

Gufron lukito

2022 年 5 月に 1 泊滞在
Martaからの返信 (投稿日 : 2022 年 5 月 8 日)
Dear Gufron Lukito, We are sorry to see that you have rated our hotel with a low score and that your stay with us was obviously not as we would have wished for you. As there are no comments in your review for us to act on we have reached out to you privately. We work hard to ensure a great holiday experience for our guests and so can only apologize that on this occasion it appears we were not able to achieve this experience for you. Kindest regards Marta Saputra, Rinjani Lodge owner

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heerlijk hotel met vriendelijke bediening en keurig personeel. Prima om te verblijven in Sensru met fijne zwembaden en prachtig uitzicht. WiFi was tijdens ons bezoek niet beschikbaar. Fijne stoelen in het restaurant als tip voor het hotel
2020 年 10 月に 2 泊滞在
Martaからの返信 (投稿日 : 2020 年 11 月 4 日)
Heel erg bedankt voor U aardige recensie, vriendelijke opmerkingen en suggestie. We zijn blij dat U een geweldige verblijf hebben gehad. Het spijt ons te horen van het wifi probleem. Helaas vanwege onze afgeleden locatie kan onze wifi verbinding soms niet beschikbaar zijn. We begrijpen hoe frustrerend dit kan zijn en adviseren dit op onze advertentie. Bedankt en hopelijk tot ziens. Met vriendlijke groeten. Marta, Joanna en het Rinjani Lodge team

10/10 (非常に良い)

Wil、Melbourne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view was stunning the pool incredible and the room was lovely. The staff were so friendly and welcoming and we had a lovely stay.
2019 年 12 月に 2 泊滞在
Marta Saputraからの返信 (投稿日 : 2019 年 12 月 28 日)
Dear Wil, Thank you for your lovely review, it was a pleasure to host you and we are thrilled you enjoyed your stay so much. We do hope that you will visit again. Kind regards Marta, Joanna and the Rinjani Lodge team

10/10 (非常に良い)

Johannes

出張, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 1 泊滞在
Martaからの返信 (投稿日 : 2019 年 12 月 14 日)
Thank you very much for your 10 review. We hope to see you again soon.

10/10 (非常に良い)

mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Don't book anything else ... This was special
One of the most amazing places for relaxing that you will come across! The view from the pool is special and the hotel is just so peaceful. Joanna & Marta are fantastic hosts and they answered all of our questions before we arrived and helped us with our onward travel advice. Arranged both airport pick up and a ferry drop off to travel onwards to the the Gili Islands with them and the cars were spacious and drivers super friendly as with all the staff at Joanna & Marta hotels. After staying at Rinjani Lodge we actually left our paid for room early at the gili islands to check into another one of their hotels on Gili T Martas Hotel .. again the staff and hotel were the best! If your're traveling around Gili islands and Lombok don't mess about and book with these guys! Two very special, safe and friendly hotels. Thank you :)!
2019 年 11 月に 2 泊滞在
Marta Saputraからの返信 (投稿日 : 2019 年 12 月 5 日)
Dear Mark, Thank you so much for your super review. We loved meeting you both and having you come and stay at Rinjani Lodge and also at our hotel in Gili Trawangan. We are so glad that you enjoyed your holiday so much and we do hope that you will back to visit us again soon. With very best regards Marta and Joanna

10/10 (非常に良い)

Joanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful place
One of the most wonderful hotels we’ve ever stayed in. Just a beautiful, beautiful place. The staff were great too.
2019 年 8 月に 1 泊滞在
Marta Saputraからの返信 (投稿日 : 2019 年 8 月 14 日)
Dear Joanne, Thank you so very much for your wonderful review. We are so happy that you enjoyed your stay so much. Please do come and see us again soon. Kind regards Marta, Joanna and the Rinjani Lodge Team

10/10 (非常に良い)

Ch.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
juste splendide, pour se reposer en profitant d'une vue magnifique qui change au fil du jour , du lever du soleil au coucher.... profiter de la piscine, du jardin bien fleuri et se régaler de petits plats cuisinés et présentés avec soin.....de quoi se redonner des forces pour continuer à vadrouiller sur l'ile
2018 年 5 月に 1 泊滞在
Martaからの返信 (投稿日 : 2018 年 5 月 19 日)
Merci beaucoup pour avoir pris le temps d'écrire un commentaire. Nous sommes très heureux de savoir que vois avez passez un excellent séjour au calme à Rinjani Lodge. Nous sommes heureux que vous avez profite la piscine, le jardin et le restaurant. Nous espérons que vous vous reverrez. Cordialement Marta, Joanna et Tout le personnel de Rinjani Lodge

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
amazing views of mt rinjani
hotel is located in such a perfect location, great sunrise views as well as excellent views of Mt Rinjani, not to mention infinity pools with these views!!! great food at the restaurant, attentive and courteous staff...great activities around the hotel...it was difficult to leave...
2018 年 4 月に 3 泊滞在
Martaからの返信 (投稿日 : 2018 年 4 月 16 日)
Thank you very much for taking the time to write us such a great review. We are so glad that everything was positive for you. We do hope you will come and visit us again one day. Kind regards from Marta, Joanna and the Rinjani Lodge team

10/10 (非常に良い)

Annika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heaven on earth
Rinjani Lodge oli aivan ihana paikka. Puutarha ja uima-altaat olivat upeat. Maisema oli huikea! Bungalow oli iso ja kylpyhuoneessa oli sekä amme että ihanan iso sadesuihku. Kylpyhuone oli osittain ulkona. Aamiainen oli hyvä. Söimme myös hotellilla, ja ruoka oli todella hyvää. Palvelu oli ensiluokkaista ja ystävällistä. Olimme varanneet vaan yhden yön mutta saavuttuamme paikalle varasimme vielä toisen yön. Saatavilla oli vain 3 hengen huone joka sijaitsi toisessa kerroksessa, mutta sekin oli oikein hyvä. Lähistöllä on 2 upeaa vesiputousta joita ei kannata jättää väliin. Lisäksi lähellä on joitakin ravintoloita. Suosittelen kaikille jotka haluavat nauttia vuoristomaisemista ja hyvistä puitteista.
Martaからの返信 (投稿日 : 2018 年 4 月 12 日)
Wow, taivas maan päällä, olemme niin iloisia, että nautitte lomanne niin paljon. Kiitos hyvästä arvostelustasi ja toivomme, että näemme sinut taas pian. Ystävällisin terveisin Marta, Joanna ja Rinjani Lodge -tiimi

10/10 (非常に良い)

Tomi、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spectacular view of mount. Rinjani
It was a paradise place for relaxation with beautiful sceneries, friendly people and delicious local foods.
2018 年 3 月に 3 泊滞在
Martaからの返信 (投稿日 : 2018 年 4 月 5 日)
Dear Tomi, Thank you for your great review and we hope to see you here again soon. Kind regards from Marta, Joanna and the Rinjani Lodge team.

10/10 (非常に良い)

Deborah、Malaysia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A Mountain Getaway
The pictures simply don't do it justice. The rooms were gorgeous and spacious especially the triple room. As the large windows faces the beds, you get a stunning view of the mountain side as you wake up in the morning and the balcony provides you with a place to sit and take in the fresh air and to admire the stars at night. The infinity pools with that panoramic view made it a very relaxing and refreshing dip. On the downside, there isn't much to do there in terms of activities. But it is a great place to relax, rejuvenate and enjoy nature as it is. I'm planning my next trip back.
2018 年 3 月に 1 泊滞在
Martaからの返信 (投稿日 : 2018 年 3 月 29 日)
Dear Deborah, Thank you very much for your great review and we really glad you enjoyed your stay so much and we look forward to seeing you again one day. Kind regards, Marta, Joanna and The Rinjani Lodge team

8/10 (良い)

Eugene

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Beautiful views
Beautiful views and very nice rooms! Close to the waterfalls.
2018 年 3 月に 1 泊滞在
Martaからの返信 (投稿日 : 2018 年 3 月 28 日)
Thank you so much for taking the time to write us a review, we are very happy that you found the rooms very nice and enjoyed our beautiful views. We hope to see you here again.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful Place
We loved this place. As beautiful of grounds as we’ve ever seen at such a price. The rooms were spacious with incredible views. The breakfast was great and the entrance to the incredible waterfalls was only 3 minutes walk. This is the best place to stay if you’re up to see the falls.
2018 年 3 月に 2 泊滞在
Martaからの返信 (投稿日 : 2018 年 3 月 10 日)
Dear Anonymous, Thank you so much for your great review, we are so glad that you loved our hotel. We hope to see you here again one day. Best wishes from Marta, Joanna and the Rinjani Lodge team

10/10 (非常に良い)

POH CHAI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I love it
Nice environment, nice swimming pools, nice view, very delicious foods.
2018 年 2 月に 1 泊滞在
Martaからの返信 (投稿日 : 2018 年 3 月 7 日)
Thank you very much for your review and great comments, we do hope to see you again soon. Best wishes Marta, Joanna and the Rinjani Lodge team

10/10 (非常に良い)

Nicholas J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic views of the jungle and volcano!
Great hotel with fine rooms offering fantastic views of the jungle and volcano. Loved the infinity pools too. The room was lovely and spacious and the staff were extremely pleasant and helpful! Top notch! Book early as you really should give this hotel a try. Loved it and so did the wife, so what more do you want?
Martaからの返信 (投稿日 : 2018 年 2 月 26 日)
Dear Nicholas J Thank you very much for your fantastic review. We are so happy that you enjoyed your stay so much and hope to see you here again soon. Kind regards Marta, Joanna and the Rinjani Lodge Team

10/10 (非常に良い)

Josephine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Imponerande ställe
Bästa frukosten under en månad på Lombok! All mat var bra på restaurangen. Personalen vänlig men dålig på engelska tyvärr. Supervackert läge, utsikt över hela dalen och stor balkong med en säng på. Vackra vattenfall cirka 5 min bort. Poolen var fantastisk, imponerande ställe helt enkelt!
2017 年 11 月に 2 泊滞在
Martaからの返信 (投稿日 : 2018 年 2 月 12 日)
584/5000 Tack så mycket för din stora recension, vi är så glada att du haft din vistelse så mycket och gratis frukost var det bästa du hade i Lombok. Vi befinner oss i ett avlägset läge i Lombok och tror på att erbjuda anställningsmöjligheter till lokalbefolkningen och som sådan har personal i utbildning som fortsätter att arbeta med sina engelska språkkunskaper. Det finns alltid handledare till hands för att hjälpa till med översättningar om det behövs. Tack igen för dina vänliga kommentarer och vi hoppas att vi ses igen en dag. Med vänliga hälsningar från Marta, Joanna och Rinjani Lodge teamet.

10/10 (非常に良い)

Will、Malaysia, MY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel that has the best view
Greeted with warm welcome by the staffs, had a great time swimming in the infinity pool and having local indonesian foods as dinner. The breakfast is really big in portion, and delicious as well!
2017 年 12 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 12 月 22 日)
Dear Will, Thank you very much for your great review and feedback. We are very glad that you had a perfect stay before your trek and hope to see you again one day. Best wishes from Marta, Joanna and the Rinjani Lodge team.

8/10 (良い)

yudi、jakarta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
hotel asri dan good view
overall ok, cuma di belakang klo malam banyak serangga jadi gak bisa nongkrong.
2017 年 12 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 12 月 27 日)
Terima kasih atas komentar anda. Kami bahagia anda bisa menikmati pemandangan yang cantik. Kami minta maaf dengan banyak binatang di terrace anda, karena musim hujan dan ada nyala lampu di terrace, binatang ini musiman saja. Semoga kita bisa berjumpa lagi. Marta, Joanna dan Rinjani Lodge staff

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic views, nice pool, good breakfasts. Highly recommended.
2017 年 11 月に 2 泊滞在
Martaからの返信 (投稿日 : 2017 年 12 月 7 日)
Thank you very much for your review. We are very happy that you highly recommend us and do hope to see you here again. Kind regards Marta, Joanna and the Rinjani Lodge team

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
super zimmer und schöne anlage
wie dem titel zu entnehmen ist, war die anlage des hotels, sowie die zimmer super. das essen fand ich jedoch ziemlich schwach. begonnen beim frühstück bis zum a la carte menu.
2017 年 11 月に 2 泊滞在
Martaからの返信 (投稿日 : 2017 年 11 月 23 日)
Lieber Anonymer Vielen Dank für Ihre Bewertung, wir freuen uns sehr, dass Ihnen Ihr Zimmer und unsere Hotelanlage gefallen haben. Wir versuchen, eine abwechslungsreiche Speisekarte zu bieten, die allen Geschmäckern entspricht, aber enttäuscht sind, dass Sie unsere Speisekarte nicht zu Ihrer Zufriedenheit gefunden haben. Wir werden weiterhin hart arbeiten, um sicherzustellen, dass die Gäste in allen Bereichen unserer Hotelservices zufrieden sind und Ihr Feedback zu schätzen wissen. Wir hoffen, Sie eines Tages wiederzusehen. Mit freundlichen Grüßen Marta, Joanna und das gesamte Martas-Team.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful and tranquil spot in the mountains
Comfortable and convenient lodge. Close to waterfalls. Good facilities and good onsite cafe. Would like to stay longer!
2017 年 10 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 10 月 20 日)
Thank you for your review, we are so glad you enjoyed your stay and hope to see you here again one day. Kind regards Marta, Joanna and the Rinjani Lodge team.

10/10 (非常に良い)

stefanos、Melbourne, Australia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel in Senaru in a good location
Pros:- amazing friendly staff, infinity pool is great, view is great, room is large with a covered outdoor bathroom, food was decent, breakfast was good first time I've seen steak served as breakfast in Indonesia so that's good, hot water shower was good big rain shower head, literally few minutes walk to the start of sendang gile and tiu kelep waterfalls trek Cons:- wifi is very slow! They really should upgrade the wifi infrastructure, even a cheap bungalow i stayed at in tetebatu was way faster than at this standard of hotel, no hand or face towels provided
2017 年 10 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 10 月 18 日)
Dear Stefanos, Thank you for your great review. We are so glad that you enjoyed our hotel. We apologize for the slow Wi-Fi, we do advise on all our booking sites and our own website that due to our remote location, Internet services in Senaru are slow and often unavailable. There is only currently 1 provider in our area and we are waiting for the service that Tetabatu is lucky to already have to reach us, hopefully soon! Thanks again for taking the time to review Rinjani Lodge and we hope to see you again. Kind regards Marta, Joanna and the Rinjani Lodge team.

10/10 (非常に良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel in Rinjani by far
The perfect start to our Rinjani hike. Couldn't fault the hotel and the staff! Will be coming back.
2017 年 9 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 10 月 18 日)
Dear Daniel, Thank you very much for your 5* review and we do hope that we will see you here again very soon. Kind regards Marta, Joanna and the Rinjani Lodge team

10/10 (非常に良い)

robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mooi en goed gelegen hotel
Beautiful hotel with view on the mountains and some very beautifull swimming pools. This hotel is also located a few hunderd meters form the entrance to the mountain and the waterfalls. Very nice environment
2017 年 9 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 10 月 18 日)
Dear Robert, Thank you very much for your great review, we hope to see you again soon. Kind regards Marta, Joanna and the Rinjani Lodge team.

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度
Only Location excellent!
We were two nights there. Enough for us due to uncomfortable room conditions ( especially Dirty bathroom, bed sheets, TV out of work (no assistence)). Staff is ok, but could me more friendly. Nice view from Pool to Mount rinjani. But only a few sunbeds available and very narrow Space surrounding at the Pool. Overall the Hotel is very small and narrow and only 10m from Main Street. + very Nice Restaurant with delicious meals. Steak and Curry is a must have + Perfect pancakes at breakfest + close to waterfall entrance
2017 年 9 月に 2 泊滞在
Marta Saputraからの返信 (投稿日 : 2017 年 9 月 29 日)
Dear Anonymous, Thank you very much for your review and we are so glad that you found the location of our hotel excellent and the food at the restaurant delicious. We do apologize some aspects of your stay were not to your satisfaction. I have discussed your comments about cleanliness with our house keeping team and laundry service to ensure our high standards are always maintained. We are also sorry the TV reception did not work. Due to our remote location it took a couple of days for this issue to be resolved by the company and unfortunately this time coincided with your 2-night stay. Our hotel is a small family owned and operated business with just 13 rooms and we are built on a hill side which is what gives us our amazing views but also limits the width of the terraces. We have 2 infinity swimming pools and there are sunbeds by both pool areas, we will look into perhaps adding a few more. We thank you again for your feedback and we hope that we will see you again and wish you a very happy time the rest of your holiday. Kind regards Marta, Joanna and the Rinjani Lodge team.

10/10 (非常に良い)

TING

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice view
Nice mountain view and near waterfall entrance
2017 年 8 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 9 月 1 日)
Dear Ting, Thank you for your 5* review, we are very happy you enjoyed your stay. We hope to see you here again one day. best regards from The Rinjani Lodge Team

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備
Disappointing: unsafe and noisy but great view
Unsafe: one of rhe door didn't lock. We found it wide open at the end of the night. Intrusion vs wind? The other door had a problem too. Even closed, there was a remaining space of about 3-4 inches... that allowed bugs to get in the room. Personnel didn't do anything about those problems. Noisy: you can hear others clients speaking and walking in their room. Very close to the road. Great view
2017 年 8 月に 1 泊滞在
Marta Saputraからの返信 (投稿日 : 2017 年 9 月 1 日)
Dear Anonymous, Thank you for your review, we sincerely apologize that there was an issue with the door and lock for your room on the night of your stay with us and please be assured that we fixed these problems immediately the issue was reported to our staff. We work hard to give our guests a great holiday experience and our hotel has staff on site 24 hours a day and CCTV to ensure our guests safety so we are sorry that this issue made you feel not safe. We have personally checked the CCTV and no-one came into your room. We are also sorry you found the guests in the room above you noisy, we had a larger than normal group staying at the time of your stay, but we are very glad that you still enjoyed the amazing views from our hotel. With kindest regards Marta and Joanna, Rinjani Lodge owners.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful views, excellent hotel
Absolutely stunning views from this hotel. There are two infinity pools - one only for hotel residents and one for everyone (just as a sidenote, none of the pools are heated). Since the hotel is small that means the pools aren't usually that crowded so you can actually enjoy them in peace! The restaurant is fantastic - great friendly service, excellent quality food, big menu and free lovely breakfast. If this place is within your budget, I can't imagine why anyone would chose anywhere else to stay while in this area.
2017 年 8 月に 2 泊滞在
Marta Saputraからの返信 (投稿日 : 2017 年 9 月 1 日)
Dear Anonymous, Thank you so much for your lovely review of your stay. We are very glad you enjoyed your time with us so much and hope to see you here again one day. Best regards Marta, Joanna and The Rinjani Lodge Team

10/10 (非常に良い)

Thierry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A conseiller
Excellent positionnement pour un trek ou des balades dans la forêt. Vue superbe, même à partir de la piscine à débordement et bonne table. Par contre ne comptez pas sur le wifi très pauvre et quand il fonctionne.
2017 年 8 月に 2 泊滞在
Martaからの返信 (投稿日 : 2017 年 8 月 19 日)
Nous vous remercions de votre avis et de vos commentaires, nous sommes très heureux que vous ayez apprécié votre séjour. Nous sommes désolés, il n'y a pas de services Wifi rapides dans notre région, nous conseillons sur notre site Web et aussi sur les listes de réservation en ligne que nous offrons un wifi gratuit au Rinjani Lodge, en raison de notre emplacement distant, le WiFi est lent et souvent indisponible. Nous espérons avoir une meilleure solution à l'avenir, mais actuellement, il n'y a qu'un seul fournisseur dans la région et le service ne fonctionne souvent pas bien. Nous espérons vous revoir bientôt. Sincères amitiés Marta Saputra

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great and awesome!
Amazing scenery and super relaxing. I would recommend my friends to stay here!
2017 年 6 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 7 月 17 日)
Thank you very much for your great review, we are very happy to hear you would recommend Rinjani Lodge to your friends and we do hope to see you again soon. Best regards from Marta, Joanna and the Rinjani Lodge Team

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great
great stay! the only downside was that the shower head was slightly spoilt and that there was not enough hot water for our showers. Other than that, everything was great!
2017 年 6 月に 1 泊滞在
Martaからの返信 (投稿日 : 2017 年 7 月 12 日)
Thank you very much for your feedback, we are so glad to read you had a great stay. We are sorry there was a shower maintenance issue during your stay and on reading your review we have had this investigated and the shower head has been replaced. We do hope to see you here again one day. Best regards from The Rinjani Lodge Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic! Amazing service, comfortable stay. View is incredible and everything's flawless. Also, hygiene is kept well - no mozzies despite the abundance of greenery! Be sure to catch the sunrise here, it's beautiful.
2017 年 6 月に 3 泊滞在
Martaからの返信 (投稿日 : 2017 年 7 月 1 日)
Thank you for your fantastic review, we do hope to see you again soon. Kind regards Marta, Joanna and The Rinjani Lodge Team

10/10 (非常に良い)

Si Pei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly recommended
Amazing. Awesome experience.
Martaからの返信 (投稿日 : 2017 年 5 月 21 日)
Thank you very much for your 5* review, we are happy that you enjoyed your stay so much and hope to see you again soon. Best regards from the Rinjani Lodge team.

10/10 (非常に良い)

Max

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel with a fantastic pool
We really enjoyed our stay here. The room is spacious, clean and comfortable. The hotel pool is beautiful! Clean and relaxing with an amazing view. The restaurant cook good food and decent prices. However, the restaurant's pool is turbid. It's also a bit noisy but you can order meals to your room.
Marta saputraからの返信 (投稿日 : 2017 年 5 月 18 日)
Thank you for your review we are so glad you enjoyed your stay so much. We have 2 infinity swimming pools at Rinjani Lodge, one is for our hotel guests only. We apologize the restaurant pool was not so clear at the time of your stay, the filter problem has been fixed and we hope to see you here again one day.