レストラン

ヒルトン バツミの口コミ

5 out of 5
ヒルトン バツミ
40, Rustaveli Avenue, Batumi

口コミ

8.2

とても良い

評価 10 - 182 件の口コミ中 89 件が非常に良い" "
評価 8 - 182 件の口コミ中 56 件が良い" "
評価 6 - 182 件の口コミ中 15 件が普通" "
評価 4 - 182 件の口コミ中 7 件が不満" "
評価 2 - 182 件の口コミ中 15 件が非常に不満" "

8.8/10

清潔度

8.4/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗なホテル
サービスも良く、海までも近く快適でした。また食事も充実していました。^o^^o^^o^^o^^o^^o^^o^^o^^o^^o^^o^^o^^o^^o^^o^

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a wonderful stay at the Hilton. The staff was very friendly and helpful, and the room was very nice. Very comfortable beds.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

PANOS

2024 年 2 月に 1 泊滞在

8/10 (良い)

Ali berkin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在

2/10 (非常に不満)

uzeyir

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Kindest Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Valued Guest,Thank you for bringing your important feedback to our attention. I am sorry to hear you were not satisfied with the service level received during your stay. I would highly appreciate if you can tell us in details exactly what was the reason of your disappointment. Rest assured all your comments will be addressed to relevant staff and management for improvement purposes. Looking forward to get your reply soon. Should you choose to stay with us again in the future, we hope to showcase all the best parts of Hilton Batumi!

2/10 (非常に不満)

Deniz

2023 年 11 月に 1 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,Thanks for taking the time to write your review. I saw from your rating that you were not satisfied with your recent experience. All we want and look forward is satisfaction of our most valued guests. Please let me know exact reason of your disappointment and we will do our best to address them in most suitable way. Waiting for your kind reply and hope to see you again among the guests of Hilton Batumi!

10/10 (非常に良い)

Kirk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,Thanks for taking the time to write your review. I saw from your rating that you were not satisfied with your recent experience. All we want and look forward is satisfaction of our most valued guests. Please let me know exact reason of your disappointment and we will do our best to address them in most suitable way. Waiting for your kind reply and hope to see you again among the guests of Hilton Batumi!

2/10 (非常に不満)

Zviad

2023 年 8 月に 5 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,Thanks for taking the time to write your review. I saw from your rating that you were not satisfied with your recent experience. All we want and look forward is satisfaction of our most valued guests. Please let me know exact reason of your disappointment and we will do our best to address them in most suitable way. Waiting for your kind reply and hope to see you again among the guests of Hilton Batumi!

2/10 (非常に不満)

Ahmet Yasar

気になった点 : スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,Thank you for taking the time to complete a review of your recent stay at Hilton Batumi Your kind feedback is very valuable for us. It is great opportunity to hear all guest feedback as it affords us an opportunity to improve all aspects of our hotel and provide feedback to our team.I hope that we can welcome you back to Hilton Batumi very soon.

2/10 (非常に不満)

adil

2023 年 6 月に 5 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,Thank you for taking the time to complete a review of your recent stay at Hilton BatumiYour kind feedback is very valuable for us. It is great opportunity to hear all guest feedback as it affords us an opportunity to improve all aspects of our hotel and provide feedback to our team.I hope that we can welcome you back to Hilton Batumi very soon.

10/10 (非常に良い)

Erdin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Otel konumu çok iyi personel gayet ilgisiz
2023 年 5 月に 2 泊滞在
Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest, Thank you for your detailed review and for your kind words on our product and services. We are truly delighted to read that overall you liked the hotel and look forward to welcoming you back in the near future. Kind Regards,

10/10 (非常に良い)

Ernesto、Boynton Beach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 4 月に 3 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,Thank you for taking the time to complete a review of your recent stay at Hilton Batumi Your kind feedback is very valuable for us. It is great opportunity to hear all guest feedback as it affords us an opportunity to improve all aspects of our hotel and provide feedback to our team.I hope that we can welcome you back to Hilton Batumi very soon.

10/10 (非常に良い)

David thomas

2023 年 4 月に 1 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear valued guest,Thank you very much for taking the time to post 10 star rating. I am happy to see you like our hotel and services received here. We are looking forward to welcoming you back soon!Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

kwok yiu

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Batumi is infamous for its capricious weather. Nonetheless, in Hilton Batumi, even though it's raining heavily outside, you could enjoy your day staying inside the whole day long. There are gym, sauna room (X2) and steam room. All the facilities are in pristine clean condition. One more thing say continental breakfast is not shabby at all. Thumbs up.
2023 年 2 月に 2 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 2 月 16 日)
Dear valued Guest,Thank you for your wonderful review of your recent stay at Hilton Batumi.I am delighted to hear that you had a lovely stay with us.It is very encouraging when our guests take the time to share these great experiences with us as our team and I greatly appreciate this feedback.We look forward to welcoming you back to the Hilton Batumi in the very near future. Thank you

10/10 (非常に良い)

Rogelio

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love everything nice people always clean very good service
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2023 年 1 月 5 日)
Dear valued guest, Thank you for your detailed review and for your kind words on our product and services. We are truly delighted to read that overall you liked the hotel and look forward to welcoming you back in the near future. Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

gavriel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place like it
Great please
2022 年 11 月に 5 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear valued guest:Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

8/10 (良い)

rivka

家族旅行
良かった点 : 清潔度、スタッフとサービス
Service problem
We were 2 dayd out of 4 without a television at the recepion they confirmed that the problem is known but it is impossible to fix it they didnt fix the problem even when we left
2022 年 11 月に 4 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear valued guest,Thank you for taking the time to complete a review of your experience at Hilton Batumi. We greatly appreciate your feedback as it affords us an opportunity to improve all aspects of our service and provide feedback to our team.We look forward to welcoming you back very soon.Kind Regards, Patrick Naughter General Manager

10/10 (非常に良い)

anan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 9 月に 3 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear valued guest:Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

6/10 (普通)

Dima

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
The hotel is high rated and indded the facility is in good condition and excellent location, however, the service is not at high standard : 2 out of 4 nights we needed to remind the reception to clean the room, on the second day, the room was not cleaned till 18:30, till we reminded. No water was on the arrival day. On the last night there was an alarm at 2:30 at night and all the people were required to go down for 40 minutes till it was confirmed as a false alarm. This can happen, of course, safety first, however, no appologies and compensation was proposed, as if it is OK for us to pay for premium hotel but not OK for hotel to provide a good service and compensate or even appologize in case the service is not good.
2022 年 10 月に 4 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear valued guest,Thank you for taking the time to complete a review of your experience at Hilton Batumi. We greatly appreciate your feedback as it affords us an opportunity to improve all aspects of our service and provide feedback to our team.We look forward to welcoming you back very soon.Kind Regards, Patrick Naughter General Manager

10/10 (非常に良い)

Batukan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Batum Hilton
Batum’da kalacaksanız çok iyi bir lokasyonda, hem eski hem yeni Batum’u iç içe yaşayabileceğiniz güzel bir otel. Resepsiyon görevlisi Mr Avtandil süper yardım sever ve her konuda çözüm üreten bir yetkili olarak dostluğumuzu kazandı.
2022 年 9 月に 2 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear valued Guest Thank you for your taking the time to complete a review of Hilton Batumi. We are delighted to hear that you had an enjoyable stay with us and we look forward to welcome you back in the very near future.Thank youKind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

WALEED

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
The price is too high
The price is too high And the room cleaning service in particular is very bad, the air conditioning is hot and bad, and the TV channels service is bad The reception staff are excellent and wonderful.
2022 年 8 月に 12 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear valued guest,Thank you for taking the time to complete a review of your experience at Hilton Batumi.I am delighted to hear that you had a wonderful time. We greatly appreciate your feedback as it affords us an opportunity to improve all aspects of our service and provide feedback to our team.We look forward to welcoming you back very soon.Kind Regards, Patrick Naughter General Manager

10/10 (非常に良い)

Zeynep

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
iyi bir deneyim
Güzel bir deneyimdi. Otel çok konforlu ve yeri çok merkezi.. personel çok ilgili ve çözüm odaklı.
2022 年 8 月に 3 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 11 月 13 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

2/10 (非常に不満)

Konstantin、Brooklyn

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 7 月に 2 泊滞在
Kindest Regards, Patrick Naughter General Manageからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest:Thank you for bringing your important feedback to our attention. I am sorry to hear you were not satisfied with the service level received during your stay. I would highly appreciate if you can tell us in details exactly what was the reason of your disappointment. Rest assured all your comments will be addressed to relevant staff and management for improvement purposes. Looking forward to get your reply soon. Should you choose to stay with us again in the future, we hope to showcase all the best parts of Hilton Batumi!Kindest Regards,Patrick Naughter General Manager

8/10 (良い)

pavel pesah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
excellent hotel. good service. big suite. air conditioner work may be improved. the room had a little bit of stale odor/ smell when we entered it.
2022 年 6 月に 5 泊滞在
Hilton Batumi からの返信 (投稿日 : 2022 年 7 月 8 日)
Dear Valued Guest, We appreciate you taking the time to time to share your feedback with us. We're very disappointed to learn your stay with us fell short of your expectations. We are sorry that you didn’t find the value you should expect from us. All your comments were addressed to relevant staff and management for improvement purposes. We'd love to make your next stay at Hilton Batumi the remarkable time you deserve. I do hope you will consider staying with us again in the future! Kind regards, Patrick Naughter General Manager

8/10 (良い)

bernard

2022 年 5 月に 3 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 7 月 8 日)
Dear valued guest, Thank you for taking the time to rate us. Your kind feedback is very valuable for us. It is great opportunity to hear all guest feedback as it affords us an opportunity to improve all aspects of our hotel and provide feedback to our team. I hope that we can welcome you back to Hilton Batumi very soon.

8/10 (良い)

Olga

2022 年 2 月に 4 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

gavriel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best hotel at all area of batumi
Great place Always willcome
2022 年 1 月に 1 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

FUAD

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect
2021 年 11 月に 3 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Please let us know if there is anything we should consider to make your future stay at Hilton Batumi the fabulous time you deserve. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

8/10 (良い)

ILLYA M

2021 年 11 月に 1 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Please let us know if there is anything we should consider to make your future stay at Hilton Batumi the fabulous time you deserve. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

YILMAZ

2021 年 11 月に 1 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest:Thank you for taking a moment to share your experience. I am pleased to hear you found overall stay to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

Zoarets

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 4 泊滞在

10/10 (非常に良い)

Mohammad

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A handicap room
They gave me a room for a handicapped person. So inconvenient : the shower with all these metal bars + some special alarm buttons for the handicapped person I kept on pushing because they were near the light buttons. And what if a handicap person arrives, would they ask me to change the room ?
2021 年 9 月に 3 泊滞在

10/10 (非常に良い)

Gökçe Naz

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 9 月に 3 泊滞在

8/10 (良い)

Esther

グループ旅行
良かった点 : スタッフとサービス
2021 年 9 月に 3 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Please let us know if there is anything we should consider to make your future stay at Hilton Batumi the fabulous time you deserve. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

Lali

2021 年 8 月に 7 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Please let us know if there is anything we should consider to make your future stay at Hilton Batumi the fabulous time you deserve. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

Ersin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mükemmel
it's just perfect
2021 年 8 月に 2 泊滞在

2/10 (非常に不満)

deniz

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Berbat
Süit oda diye aldım berbat bi oda bis bi oda en önemli si hiç misafir berfer bi otel değil çok kötü bir geçe geçirtim
2021 年 8 月に 1 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 8 月 11 日)
Dear Deniz, First of all thank you for your comment, I am sorry to hear your stay in our hotel was not good and felt short of your expectations. We would be very honored if you can share detailed reasons of your disappointment, so that we know where and how to act on improvements. We value every kind of feedback and only use them for improvement purposes. I do hope you will give us another chance, to show you care and true hospitality we are famous for.

2/10 (非常に不満)

Fehaid

2021 年 7 月に 2 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 7 月 27 日)
Dear Fehaid, Thank you for bringing your important feedback to our attention. I am sorry to hear you were not satisfied with the service level received during your stay. I would highly appreciate if you can tell us in detail exactly what was the reason of your disappointment to work on improvements and provide you with a much-improved stay in the future. THANK YOU once again and we appreciate you taking the time to write about your experience. Kindest Regards, Torsten Weller General Manager

6/10 (普通)

宿泊されたお客様

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
The hotel is not up to 5 star service; the facility needs maintenance ( tv not working only a couple if channels that are useless/ no remote control that works / curtain no black out/ bath tub not draining) for 7 days never changed bed sheets; towels only few and old; no tissue refill etc…) barely 4 stars .. room service and restaurant ( sky view) terrible food and service ; even bed not so clean and some insects ..!!
2021 年 7 月に 7 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 7 月 27 日)
Dear Valued Guest, First of all thank you for taking the time to provide us with your valuable feedback. I am sorry to hear that your experience left you disappointed. Your feedback is essential in our effort to correct and improve our service standards and rest assured we will take all your comments into consideration with relevant department heads to make sure they are corrected for the future. We are grateful for your patience and hope to have an opportunity to provide you with a much-improved stay in the future. Kindest regards, General Manager Torsten Weller

10/10 (非常に良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good location
2021 年 7 月に 3 泊滞在
Kindest Regards, Torsten Weller General Managerからの返信 (投稿日 : 2021 年 7 月 14 日)
Dear Valued Guest, Thank you for taking the time to relay your experience to us! We’re happy that you enjoyed your stay with us.. It’s also delightful that you took advantage of the hotel location. From everyone here at the hotel, thank you for choosing us! We hope you choose our hotel once again in the future to make many more lovely memories with us.

10/10 (非常に良い)

Nissim

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 2 泊滞在
Torsten Weller, General Manager からの返信 (投稿日 : 2021 年 6 月 22 日)
Dear Nissim, Many thanks for your wonderful rating. Great to see you loved the experience provided and enjoyed your stay with us. Looking forward to your arrival.

10/10 (非常に良い)

Shmaya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 6 月に 2 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 6 月 16 日)
Dear Shmaya, It was a great pleasure to see you staying in our hotel. Appreciate you taking the time to reflect your experience with us. Love to see that you are extremely satisfied and looking forward to welcome you very soon.

10/10 (非常に良い)

itamar

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 3 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 6 月 6 日)
Dear Itamar, Thank you very much for your feedback! I am thrilled to see you had an outstanding experience with us. Many thanks for your wonderful rating. That made our day. THANK YOU once again and anytime you need my personal assistance, please feel free to contact me directly to make sure you have a great stay!

6/10 (普通)

IGOR

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2021 年 5 月に 2 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 6 月 6 日)
Dear Mr. Igor, Thank you for taking the time to share a feedback about your recent stay at our hotel. It was our pleasure to host you recently. Please accept my sincere apologies for any inconvenience you may have experienced in the hotel. I see from your rating that you were not satisfied with the products and services received. If you could help us to understand more details, that would help us a lot. We are always willing to progress and change for better, therefore your feedback is extremely valuable.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I really liked the size of the room,and the bathroom was great.beds .staff was helpful.
2021 年 5 月に 3 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 6 月 6 日)
Dear Valued Guest, Thank you for choosing to stay at Hilton Batumi. It is a great pleasure to see that you enjoyed your experience. Pleasure to read your words about our facilities and team members. THANK YOU once again! Looking very much forward to meet you very soon!

8/10 (良い)

Vladimir

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Очень доброжелательный персонал
Первая линия моря. Большой отель международного класса со стандартным набором услуг. Очень доброжелательный персонал
2021 年 5 月に 2 泊滞在
Kind Regards, Patrick Naughter General Managerからの返信 (投稿日 : 2022 年 8 月 25 日)
Dear valued guest,Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. Please let us know if there is anything we should consider to make your future stay at Hilton Batumi the fabulous time you deserve. We look forward to welcoming you back to our hotel in the not too distant future.Kind Regards,Patrick Naughter General Manager

10/10 (非常に良い)

Angelo

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect
2021 年 5 月に 2 泊滞在
Torsten Weller, General Managerからの返信 (投稿日 : 2021 年 6 月 6 日)
Dear Angelo, It was our pleasure hosting you recently, and we appreciate you taking the time to write about your experience. Thank you very much for your wonderful rating! We are honored to be your hotel of choice when visiting Batumi. THANK YOU once again and I will be glad to assist you personally any convenient time for you. Looking forward to your future visits!

8/10 (良い)

EHUD

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2021 年 4 月に 3 泊滞在
Lanaからの返信 (投稿日 : 2021 年 4 月 13 日)
Dear EHUD , First of all many thanks for taking the time to write your feedback. I see from your rating that we did not manage to meet all you expectations during your stay. We will appreciate if you could provide detailed feedback, so that we work with relevant team and management to further improve. Many thanks, Lana

10/10 (非常に良い)

ITZHAK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
מלון מדהים שרות מעולה
2021 年 3 月に 5 泊滞在
Lanaからの返信 (投稿日 : 2021 年 4 月 13 日)
Dear ITZHAK, Thanks for your great feedback and highest rating. We do appreciate your words and are very happy to see that your stay met all your expectations. Hope to see and great you personally. Thanks, Lana