Loved our first experience at the ancient unicorn wonderful staff beautiful food I would highly recommend anyone to stay or visit you won’t be disappointed A****
Mickie
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Bill
ペット同伴の旅行, 家族旅行
2024 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We (couple adult daughter dog) stayed at the Ancient Unicorn to break the journey between East Anglia and Scotland. We arrived at the charming inn located in the centre of the lovely Pennine village of Bowes to be told that we had been upgraded to the Charles Dickens Cottage(!) because there was a problem with our booked room. The Cottage was immaculate and comfortable with a fantastic shower. Despite the fact that the staff were very busy because there was a folk group getting set up to play in the bar nothing was too much trouble for Karli and her staff to make us welcome. We had an excellent dinner of home-made food (made earlier in the day by Karli!) in the dog-friendly restaurant and then enjoyed a pint of real ale in the bar. And the cooked breakfast in the morning was fabulous. A perfect stay and so, so much better than a generic motorway hotel. The area is full of attractions in its own right (we had a quick look at the ruin of Bowes Castle just up the road) and we will be back!
Bill
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 6 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly, helpful staff.
Modern, very clean en-suite room with comfortable bed. Evening meal and breakfast good.
Great to meet Gus the dog!
宿泊されたお客様
2024 年 6 月に 1 泊滞在
4/10 (不満)
Matt
出張
2024 年 6 月 8 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
An unpleasant experience
The hotel is self service. I received a text with a code to open a key box.
The latch and lock on the bedroom door were broken on the inside, meaning that I could unlock the door from the front but could not latch or lock it.
I had to push the sofa against the door overnight for security as I had a lot of expensive camera equipment in the room.
There was no internet available despite being promised and sent a WiFi password.
The walls were paper thin and I was woken up by drunken guests at 1am followed by another wake up at 3am due to a man loudly vomiting.
Matt
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Sharon
2024 年 5 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely place to stay
We loved our stay. The staff were lovely and the whole place was cute and friendly
Sharon
2024 年 5 月に 1 泊滞在
8/10 (良い)
David
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing stay in historic inn.
Nice stay in an historic inn, with clean room, good pub food and a hearty breakfast. Reasonable price too - what's not to like?
David
2024 年 4 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2024 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス
宿泊されたお客様
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Brenda
家族旅行
2024 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the quaintness of the hotel - it was beautiful too.
The area is perfect for walking/rambling and was very quiet.
The staff we encountered were lovely, kind, helpful and polite. And we particularly loved Gus, the resident doggie.
Checking in was easy when we realised it was a staff-free experience and had to use codes and lock boxes to get the keys - simple and effective.
Brenda
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
jennifer
家族旅行
2024 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was in a quiet wee village but if you have a car you can go to town I upgraded to a cottage and it had a microwave and kettle also a hob was very clean and there’s parking the breakfast and food was lovely would go again
jennifer
2024 年 2 月に 2 泊滞在
10/10 (非常に良い)
Beth
2024 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beth
2024 年 2 月に 1 泊滞在
8/10 (良い)
Caroline
2024 年 1 月 17 日
Caroline
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Marcel
2023 年 12 月 26 日
良かった点 : 施設のコンディションと設備
Marcel
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Craig
2023 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Craig
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Lisa
2023 年 10 月 11 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lisa
2023 年 10 月に 1 泊滞在
10/10 (非常に良い)
Andrew
2023 年 9 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic experience
Booked the Deluxe double as a stop over, and had a lovely night's sleep.
Andrew
2023 年 9 月に 1 泊滞在
4/10 (不満)
Nicola
2023 年 8 月 29 日
気になった点 : 清潔度、スタッフとサービス
Not great
No WiFi available in our room even though it is stated on the website. You had to go down to the door of the bar in the pub to pick up the WiFi. I contacted the number given and they sent the WiFi password a couple of hours later after they obviously didn't read my message properly. I measured back but heard nothing else.
The hairdryer in the room turned on, got hot without blowing air and then shut down, I left a note saying this may be a fire hazard.
Nicola
2023 年 8 月に 1 泊滞在
4/10 (不満)
clive
家族旅行
2023 年 8 月 14 日
気になった点 : 清潔度
Unfortunately our stay was ruined by the repulsive smell contained within the property (Charles Dickens Cottage).
When we arrived the smell of damp dogs was overwhelming. We were offered a tokenistic can of air freshener to spray around the property. This failed to eliminate the smell which remained all week. This was compounded by a number of soft furnishings containing dog hair.
The property is defined as pet friendly on their website but be warned (certainly within the Charles Dickens Cottage) that if you have sensitive smell you would be advised to book a different cottage!
clive
2023 年 8 月に 5 泊滞在
8/10 (良い)
John
家族旅行
2023 年 8 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A very convenient overnight stop on our drive north to Scotland. Lovely old building in the heart of the village. We arrived late but had been provided with codes that gave us access to our 3-person room, which was very comfortable and fine for an overnight stay but might be a bit small if you were staying longer. Very comfortable beds but rather a lot of noise from the adjacent room. Very good value for money - we would certainly consider returning to use the Ancient Unicorn as a base for exploring the local area.
John
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Geoff
2023 年 8 月 8 日
Geoff
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
suzanne
グループ旅行
2023 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy visitors
We were delighted by this place, we had a very warm welcome and very well appointed, spotlessly clean rooms; which were very comfortable. The food was good and the atmosphere very relaxing. Cheerful friendly staff made it a good place to stopover on our travels.
suzanne
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
Steven
カップルで旅行
2023 年 6 月 25 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Rooms feel very comfy and the colour style was lovely
Steven
2023 年 6 月に 1 泊滞在
8/10 (良い)
Beverley
2023 年 6 月 23 日
Beverley
2023 年 6 月に 2 泊滞在
10/10 (非常に良い)
John
2023 年 5 月 21 日
John
2023 年 5 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2023 年 5 月 8 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Not happy with the check-in!!!
We travelled 4 hours to get here to find out that the code they had given us wasn't working. With two tired children, we kept trying the door and making phone calls where we just got told that they didn't have any booking by my name. They kept asking if we were at the right place!! After around 45 minutes or so, the lady at the pub downstairs, tells us as a matter of fact that it was door 15 and not door 1 that we were allotted!! The door number on the WhatsApp message sent to us was 1!!! She also shouted out our door passcode out loud in a pub full of customers!! And after one of our outings, we found our door open (none of our stuff was missing and no, it wasn't opened by the staff for cleaning as the neither the bins were emptied nor the dirty mugs taken away). No apologies at all for any of the things listed above!! And she behaved as if it was our fault for some reason! We made a formal complaint and got a compensation. Apart from the very disappointing check-in, we enjoyed the stay there. The apartment was in an old cottage style and very beautifully kept!
宿泊されたお客様
2023 年 5 月に 2 泊滞在
6/10 (普通)
Hannah
カップルで旅行
2023 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス
Cosy means not much space. Shelf in bathroom and coat hooks would have been really useful. No evening meal to be had anywhere on a Sunday evening unless you drive somewhere . We were on foot and couldn't even get a pizza delivery. The howling baby in the next room was just unfortunate.