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ジェイコブス・イン・バルセロナの口コミ

2 out of 5
ジェイコブス・イン・バルセロナ
C/ Amistat, 21-23, Barcelona

口コミ

9.4

最高に素晴らしい

評価 10 - 29 件の口コミ中 22 件が非常に良い" "
評価 8 - 29 件の口コミ中 5 件が良い" "
評価 6 - 29 件の口コミ中 1 件が普通" "
評価 4 - 29 件の口コミ中 1 件が不満" "
評価 2 - 29 件の口コミ中 0 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

8.8/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

6/10 (普通)

Yasaswi Sri Sai

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Daniëlle - Front House Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Hello Yasaswi Sri Sai,Thank you for your review.We hope to see you again.Kind regards,

10/10 (非常に良い)

Pablo Rodrigo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Janaからの返信 (投稿日 : 2024 年 2 月 14 日)
Muchas gracias Pablo por el feedback! Agradecemos mucho tu ayuda y te esperamos en el futuro!

8/10 (良い)

Abrea

2024 年 1 月に 2 泊滞在
Janaからの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Abrea, Thank you very much for your feedback! We always work hard to improve and we hope to welcome you back in the future!Have a lovely day!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy muy bueno, pero podría mejorar
De los mejores hostales en los que me he quedado, por lejos. Pese a que es un hostel, hay privacidad en la habitación, enchufes personales, puertos USB-A, sector espacioso en baños y duchas y condiciones claras. Los únicos problemas son que el desayuno (opcional) es muy caro (aunque hay muy buenas cafeterías y bares cerca, además de un Mercadona), piden datos de tarjetas para pagar las tasas municipales y está a 10 minutos caminando de la estación del Metro más cercana.
2023 年 12 月に 1 泊滞在
Lizからの返信 (投稿日 : 2023 年 12 月 26 日)
Hola, muchas gracias por dejarnos una reseña. Nos alegra que hayas disfrutado de tu estancia en el hostel! Además, tendremos tus sugerencias en cuenta para mejorar en el futuro. Esperamos vernos de nuevo en el futuro! Un saludo, Liz.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Daniëlle - Front House Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Hello! Thank you for your review. Kindest regards,Daniëlle

10/10 (非常に良い)

Marat、Tbilisi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The apartments are located in one of the best of Barna districts. There's quiet enough, a beach in a few minutes walk distance, a metro/bus stops nearby, a cafe and restoraunts just in a few steps.
2023 年 11 月に 6 泊滞在
Daniëlle - Front House Managerからの返信 (投稿日 : 2023 年 11 月 28 日)
Hello Marat, thank you very much for your review! I am sure this information will help other guests. Kind regards, Daniëlle

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean comfortable & close to beach and main Street
Location is perfect close to beach and mainstreets. It's the cleanest hostel I have ever stayed in. They have a lot of cleaning people, cleaning kitchen, toilets and shower rooms regularly. I really appreciated this as I was nervous to stay in a hostel because I like clean toilets/showers. The beds were comfortable and have privacy curtains on each bunk and your own bed light, 1electric socket, 2 usb charging connectors. A lot of space in the kitchen to cook and store some food in the cupboards and fridge with labels on your name.
2023 年 10 月に 5 泊滞在
Daniëlle - Front House Managerからの返信 (投稿日 : 2023 年 11 月 13 日)
Hello! Thank you for your lovely comments. This makes us very happy. We take the safety of our guests very seriously. I am sure your comments will be helpful for future clients. We will be happy to accommodate you again soon. Kindest regards, Daniëlle Jacobs Inn Barcelona

10/10 (非常に良い)

Oshay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 6 泊滞在
Janaからの返信 (投稿日 : 2023 年 10 月 18 日)
Thank you so much Oshay for taking the time and evaluate us. We really appreciate it!

10/10 (非常に良い)

Ruben Dario

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Personale supergradevole. Comodo e buona relazione tra prezzo e comodità
2023 年 9 月に 2 泊滞在
Janaからの返信 (投稿日 : 2023 年 10 月 18 日)
Thank you so much Ruben for your honest feedback! We will love to see you here again. Have a wonderful day

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff
2023 年 7 月に 7 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 8 月 8 日)
Hello Michael, Thank you so much for your lovely review!We appreciate your feedback and will let our team know!We hope to welcome you back soon!Best Regards, Aneta, Zero Barcelona

10/10 (非常に良い)

Franklyn、San Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facilities clean and well-maintained. Staff friendly and accommodating, walk-in to the beach. Great experience, I recommend it!
2023 年 6 月に 1 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 6 月 27 日)
Hello Franklyn, Thank you so much for a lovely review! We are very glad you were able to enjoy your stay and our location near the beach, that you found our team helpful. Your compliments will be passed on!We hope to welcome you back soon!Kind regards, Aneta

8/10 (良い)

Marco Antonio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tiene lo necesario para una estancia cómoda, además de una ubicación muy conveniente.
2023 年 5 月に 10 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 6 月 27 日)
Hola Marco, Gracias por tu reseña, nos alegramos mucho de que te haya disfutado tu entancia aquí en Zero Barcelona, y nuestra ubicación! Esperamos verte de vuelta pronto!Un Saludo,Aneta

10/10 (非常に良い)

Ruth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hostel
Super clean and very comfortable hostel, had everything i needed and felt safe and welcome
2023 年 5 月に 3 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 5 月 26 日)
Hello Ruth, Thank you so much for this lovely review. We are very happy you have enjoyed your stay with us and we hope to welcome you back in the near future.Kind Regards,

8/10 (良い)

Miska

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice clean and organized hostel.
Had a good stay here. The hostel was excellent but as always with guests gig never know. People made more than respectable noise in the room arriving after quiet times and same thing happened at 5am in the morning.
2023 年 5 月に 2 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Miska, Thank you for your review, we are happy to know you had a nice overall stay. We are very sorry to hear your roommates were not as quite as they should be and not respected the quiet times. We shall address this at check in to ensure a comfortable nights sleep for everyone.Kind Regards,

10/10 (非常に良い)

Seif Ahsan Joseph

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 4 月に 14 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 5 月 9 日)
Hello Seif, thank you for a fantastic review! We are very happy you had a great stay with us and we hope to welcome you back soon!Kind Regards,

8/10 (良い)

christophe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 1 月に 1 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Christophe, Thank you for your time to give us a review.We hope you had an enjoyable stay with us and hope to welcome you back soon!Kind Regards,

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Sarah, thank you for your fantastic review! We hope to welcome you back soon!Kind Regards,

8/10 (良い)

James

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Tried charging me to store my bags before check-in. I've stayed in hostels all around the world and they have not had a charge to store bags. Yet this is the 2nd hostel in Spain I have experienced this. After telling the girl on reception hpw dissapointed I was, she ended up letting me store my bags for free. The hostel is not quite as nice as it looks in the photos, although it's still nice enough. The 12 bed dorms are interal and have an window, which is only seen on one side of the room. It did feel a bit claustrophobic and the lights had to be on even during the day to really see. And the rooms got stuffy very quickly when the AC was off. The cleanliness.. the cleaners looked busy, but there were still areas that did nt look entirely clean. In the kithcne area, the tables still had the same marks after 2 days. Location is great, out of the business of the centre, but 20-30 mins by walk/metro to the centre. So close to the beaches. Rooms were nice and quiet and bed was comfy. If it's a calm hostel you are looking for, come here. Overall recommend, just a few considerations.
2022 年 10 月に 3 泊滞在
Janaからの返信 (投稿日 : 2022 年 12 月 12 日)
Hello James, we appreciate your honest feedback. We make sure that our housekeeping service improves every day, so thank you for letting us know your opinion. We hope you can come back to visit us again! Have a wonderful day. Kind Regards

10/10 (非常に良い)

Roberto

2022 年 10 月に 2 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 5 月 9 日)
Thank you for a fantastic review Roberto! We hope to welcome you back soon!Kind regards,

10/10 (非常に良い)

Nafkot

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location. Nice staff. Clean.
2022 年 9 月に 1 泊滞在
Kristinaからの返信 (投稿日 : 2022 年 9 月 28 日)
Hi Nafkot,Thank you very much for leaving a feedback. We are glad you have liked our location and staff. Hope to see you again in the future.Kind regards,Zero Barcelona Team

4/10 (不満)

Oleg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hostel itself is “too modern”. They use an app to unlock doors, which means you have to carry your phone even if you are going to the toilet/shower and good luck if you run out of battery/have your phone stolen. Shower cabins are extremely small and there is no provision for storing above said phone while you are showering. The worst was that when I arrived at midnight, I was told my booking was cancelled (despite paying through Expedia a few weeks earlier). The girl at reception was nice - she said the room I booked (4-person with private bathroom) was no longer available and the best she could do is put me in 6-person shared bathroom. As it was midnight, it was too late to explore alternatives so all I could do was take it and go to sleep. A week later and there is still no refund for the fact I was in a much cheaper room (and not one I would have booked if I knew this was gonna happen). On the upside it’s next to the beach, in a safe area of Barcelona. Everything was clean and they had some activities to bring people together.
2022 年 7 月に 3 泊滞在
Janaからの返信 (投稿日 : 2022 年 7 月 22 日)
Hello Oleg, thank you very much for your honest feedback. We really apologize for any inconvenience with that cancelled booking. It was mistake from our side. We tried to accommodate you anyway and we offered the refund to Expedia already (as you booked via Expedia). They should get in touch with you soon. Regarding the phones, Once you made a check-in, you received confirmation code which can be used beside the app, so you can choose if you want to use the code or app for opening the doors. It is completely up to you. Generally we have positive feedback from our clients due to safety and security. We wish you wonderful day and one more time thank you for staying with us! Kind Regards

10/10 (非常に良い)

Erin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hostel with friendly staff and good facilities. Take note of the location as it is not in downtown, otherwise it was great. Pros: rooms had locks and lockers had build in locks for lots of security. Beds had curtains and were very comfortable. Lots of showers. Good internet connection. Close to tons of cafés/ restaurants. Close to the beach. Notes: top terrace was closed. Far away from downtown; about 45min walk. Lack of instructions on how to get there from the airport. Fridge lacked shelf space.
2022 年 7 月に 6 泊滞在
Janaからの返信 (投稿日 : 2022 年 7 月 22 日)
Hello Erin, Thank you so much for taking time for writing review for us. We are glad you liked your stay in our hostel, our staff and our facilities. The area where the hostel is located is 5 min. from the beach and 10 min. walk to subway. You can get to the city center in 20-25 min by subway. We will make sure to post more information about how to get to the hostel. Thank you for your suggestion. We hope you will come back again in the future! Have a wonderful day!

10/10 (非常に良い)

Aly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was the friendliest I have ever met at any stay. The rooms and common areas were fresh and clean. Restaurants, beaches and transportation all just a stone toss away. The perfect hostel for Barcelona!
2022 年 6 月に 5 泊滞在
Janaからの返信 (投稿日 : 2022 年 6 月 13 日)
Hello Aly, Thank you very much for your feedback, we really appreciate it! We hope you had a great stay and you can come to visit us again! Have a wonderful day! Best Wishes, Zero Barcelona Team

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good
2022 年 4 月に 3 泊滞在
Janaからの返信 (投稿日 : 2022 年 5 月 2 日)
Thank you very much Alexander! We wish to see you here again. Have a great day

10/10 (非常に良い)

Belarbi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Propre confortable a proximité du métro des bus des restaurants de la plage et des commerces
2022 年 2 月に 1 泊滞在
Aneta, Zero Barcelonaからの返信 (投稿日 : 2023 年 5 月 9 日)
Dear Belarbi, Thank you for your excellent review! We hope to welcome you back soon!Kind Regards,